#Merlin’s cloak not showing in-game

1 messages · Page 1 of 1 (latest)

fleet mauve
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Hello,

The Merlin’s cloak is not showing in-game for me. I have unlocked it through Twitch as it shows as unlocked nor do any other rewards one was able to obtain by watching the proper channels.

Could I get sone assistance? I must be doing something wrong - I do have everything linked with each other.

Thank you.

verbal sonnet
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at 30 min, 60 min, etc

fleet mauve
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@verbal sonnet thank you for getting back to me. Yes, I have clicked the redeem option.

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Could it be that when having a full inventory one is unable to claim it even though it does say the item is redeemed?

verbal sonnet
fleet mauve
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I have, yeah - all are connected

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Perhaps restarting the Playstation does the trick?

lunar egret
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It's not in cosmetics at all?

verbal sonnet
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how long ago did you claim them? did you restart the game after you claimed them?

fleet mauve
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Restarting the Playstation for a second time did fix the issue. Both Merlin’s and other cosmetic’s did pop up and I was able to claim them

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/request lock

modest jackal
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If you’re problem still hasn’t been resolved, I had to claim my items from twitch, then from hogwarts legacy website under the twitch menu. then got onto my game and it gave me the option to redeem in game. so you really have to redeem the items 3 times!

balmy sluice
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I claimed all drops on twitch, but when I conected Twitch to WBAccount (a few days ago) Merlin's cloak was gone from Twitch Drop inventory... I´ve reached Twitch... I hope theres some log or something...