🦗bug-hunt

[polar terrace]

43s have a very small chance of a drop.

[eternal saddle]

I guess only 43 and above drop frags now. Cause i checked the ones below that doesn't show chances of dropping raquiem frag anymore for me. Maybe i'll try fixing the game later and see if that would fix it.

[gaunt shoal]

It's always been 43 and up.

[eternal saddle]

Oh..i thought sometimes lair does drop raquiem and otto frags before. I must have got it wrong then. Thanks for clearing that up.

[gaunt shoal]

Zombies give Otto and req

[polar terrace]

Lair boxes give you hero frags or hero cards. Maybe you were thinking of zombies?

[eternal saddle]

Oh yes.. 🤦🏼‍♀️😂 Thanks you. It was the zombies. So sorry I got confused with lairs and assumed it was a bug. My bad. Thanks. 😂

[hushed dune]

Invasive Ads that pop up while I'm in battle during valiant conquest or any other battle is a major problem. I lost a lot of troops when trying to relocate because of an ad. This has to stop. A flashing icon in the top corner would a lot better. Is there anyway to turn off ads during a battle.

[gilded zinc]

During WK, too. I was going to hit first aid, cuz we knew the hit was coming. Before I could even touch the talent book that add was there!
I realize they had already hit, lol, the principle is still the same, I could have used instant heal a lot faster since there were THREE pop us! It's even worse during valiant because you know you need to move, you want to move, but you have to back out of at least one ad, maybe more.

[hushed dune]

Exactly, this is ruining the game for me. I've also noticed the ads in general has just gotten worse overall. I just want to play the game.

[gilded zinc]

To put it in perspective, though I despise the stupid things too, it's those ads and the whales that keep worse ads away.
I'm sure you know of games where every sixth move has an ad. Makes it Impossible and extremely frustrating to play those particular games.

[hushed dune]

This is my thing about the ads, I've subscribed to the subscriptions so as far as I'm concerned I shouldn't see or have any disruptive ads pop up on the game. Mining for rare earth, another ad that changes how you access that area of the game. It's ridiculous.

[gilded zinc]

I agree totally. Unfortunately, none of their subscriptions specifically states that you will no longer see any other ads.

[hushed dune]

That's true but some courtesy to their financial supporters would be greatly appreciated.

[gilded zinc]

Considering their customer service responses? They support their wallets only.

[cosmic rampart]

Anyone else finding the game to be lagging out recently? I have been constantly having to reconnect and lagging out of the game only started this weekend

[oak edge]

Yes I've been timing out and disconnecting alot since the last update. I had it fixed for a bit and then the update broke it again. Check your internet connection and even restart your phone but I've yet to find a permanent solution yet

[cosmic rampart]

Okay I saw some others saying same thing in general chat, I tried fixing game, restarting phone and checking both on data and wifi, nothing seems to work, but good to know I’m not alone in this, thanks!

[viral night]

Can in-game translation improve ?

[woeful junco]

This is what I see when Im trying to obtain distress signals

[velvet kindle]

Was just going to post that

[slate flume]

Mods have already reported the issue regarding obtaining distress signals Waiting for feedback! 😬

For now, it might be faster to submit a ticket to CS

[woeful junco]

Thank you!

[unique helm]

Intel event not working

[fiery field]

Sigh, even old events are breaking

[azure gull]

Intel isn’t showing any options for obtaining

[azure gull]

Devs need to unbury the report feature in game

[marsh pebble]

If you click obtain 20 times it'll come back to normal and you can buy signals

[inner valley]

Intel collection event. This is what I get when I try to see how to Obtain material

[sullen oxide]

Yes, see above!!

[sullen oxide]

Read up

[inner valley]

Apologies. Discord was still on posts from a few days ago and not refreshed

[vivid mural]

For real.

[short obsidian]

Intel

[woven wedge]

D

[polar topaz]

yeah getting the same issue

[slate marsh]

I can't access the gathering collection obtain area. S58-Wizard-2.

[amber sonnet]

What they said about Intel Collection

[vale pagoda]

Looks like it's game wide. Having the same issues

[digital musk]

Lag has increased ever since that conquest failure.. spending more time on laggy spinner then a reconnect message in the last few days.. please fix.

[neon knoll]

That blank intel and the red notification are really going to irk me

[sullen oxide]

Yes, the intel issue has been reported! We do not need screenshots from everyone!

[craggy sun]

😑

[gilded zinc]

I'm having the issue too, sent a ticket in with screenshots.

[past fiber]

GUYS PLEASE READ #❗status-update

Bongo J, u better not be typing about Intell collection

[alpine cradle]

Trial has a bug too.. lost tons of points with matches that went nowhere, sometimes the screen would reset after I'd hit one of those things that was supposed to clear all of one color

Oh & intel is broken too😂

[gilded zinc]

And I though I was seeing things! It only happened the once though.

[vocal atlas]

I get the same screen for intel collection

[alpine cradle]

Mine happened 11 times, 4 times the screen reset completely & the rest I had matches just chilling in defiance

[gilded zinc]

@vocal atlas do this

[gilded zinc]

I meant send to CS in game, lol.

[smoky turtle]

New "resource shop" Gather button no workie

[clear skiff]

Intel collection broken

[oak edge]

#❗status-update

[sour anvil]

i have this showing me whenever i click on the "Obtain" button on the top right hand corner of the intel collection event. is it another classic case of "EVENT HASN'T STARTED YET"? 🤣🤣🤣

[clear skiff]

https://discord.com/channels/742276665421594644/1025248853349367848

[alpine cradle]

I just wanna know if this is being handled, I don't want a repeat on my main account🫣

[gusty tusk]

Technically this is not an issue on the PC despite I couldn't get to it on my phone.

[meager flax]

Intel is fixed

[sour anvil]

event has finally started...! 👏

[gilded zinc]

Hit fix it folks, it has been fixed!

[rustic moon]

2 feast is at same time, hope there won't be any problem😌

[molten lynx]

@radiant wolf I think you can contact a @dreamy shoal person here?

[radiant wolf]

I'll give it a go

[sullen oxide]

That person you tagged is NOT game support.

[molten lynx]

Thank you, @radiant wolf is having issues with the mobile app... how does he contact someone?

[sullen oxide]

What issues?

[molten lynx]

He's been locked out for a bit now. Stuck on the loading screen.

[earnest cipher]

Issues opening the game?
Try the following options:

1 | Tap “Fix Game” in the top right corner of the loading screen
—–
2 | Switch your connection from WiFi to your network, or network to your WiFi (depending on which you were using)
—–
3 | Turn on Airplane Mode for 10-30 seconds, then turn it off
—–
4 | Restart your device
––
5 | Clear your device cache through your device settings
—–
6 | Use a VPN — VPN stands for Virtual Private Network; the provider will reassign you a new IP address, which can sometimes help (free VPNs are available through an internet search, as are paid VPNs)
—–
7 | Ensure your account is bound to a login such as Facebook, Apple, or Google FIRST – then uninstall and reinstall the game

If none of the above methods work, please be patient as Mods will report the issue to Captains if it is widespread. Please also contact CS through email or Facebook:
Email | [e-mail]
FB | https://www.facebook.com/PnS.37Games

[sullen oxide]

Get them to try the above options. Fixes most connection issues

[left yew]

How come cant endorse this week for reservour tournament this week?

[oak edge]

It always has a delay

[acoustic fiber]

I noticed rider charge does not seem to be triggering and/or showing up in the reports for the secret bases. Not sure if that’s a glitch or not.

[strong burrow]

It happened last time there was an event like this too, apparently it works, just the report doesn't show

[acoustic fiber]

Ah! Good to know!

[glass sapphire]

Is nova level 60 max or its stuck to upgrade to 61?

[vagrant oriole]

Yes, that is the max currently.

[acoustic fiber]

Yup definitely max. 😂

[pastel mesa]

We just had two rallies disappear one during sonic decoy for another player and after SD for me on a liar rally.

[dusty timber]

I wanna know why every time I craft nanoweapons it switches to that stupid computer almost every time.
Im about to give up on crafting it since it "randomly" picks the same crappy weapon every time.

[subtle walrus]

Lairs have a timer and sometimes disappear even when the rally is already started it’s happened a few times to me

[subtle walrus]

That weapon has a higher probability to craft more than anything else so it’s normal to get it more often it sucks but it’s what it is

[north fractal]

Weighted random is still random; they were kind enough to state the basic rundown of the chances in-game. Your "computer", otherwise known as a Terrestrial Radar, has a 70% chance of appearing.

[pastel mesa]

Seehmfly. Thank you for the info.

[gilded zinc]

Closer to100% if you ask me!

[north fractal]

That's the annoying part about chances and short term outcomes, there's no guarantee that you won't get 100%. They could add a short term guarantee, but it's a fair amount of additional work for something they probably don't care about.

[gilded zinc]

They care.
About the money spent on apex blueprints.

[wild tulip]

I can buy apex blueprints?? Sign me tf up

[earnest cipher]

Customer Support Contact Methods

Method 1 (in-game):
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS

Method 2 (out of game):
Email: [e-mail]
You will need your UID, which can be found under Settings > Account

Method 3 (out of game):
Facebook Messenger: @PnS.37Games
You will need your UID, which can be found under Settings > Account

REGARDLESS OF CONTACT METHOD: Remember to include any and all relevant screenshots related to your issue, including screenshots representing your normal or expected outcomes, and/or proof of purchase, if applicable.

Please be aware that CS is not available 24 hours a day. Please be patient when waiting for a response.

[glass hedge]

What does this means

[gaunt shoal]

Something's wrong it your network. Try clearing cache and history on your phone. Turn on airplane mode for 30 seconds. And then off. Or restart your Wi-Fi router.

[stuck depot]

Day quests in Trials of Survival don't work.

[slate flume]

The event is over. It’s currently reward stage.

[digital musk]

Please remind the devs about this new lag started happening after the wasteland conquest event.. spinner and a reconnect message.. it’s happening a lot ever since conquest.

[oak edge]

It's actually been happening since the last update but I fixed mine😂

[hushed dune]

Is anyone having trouble using nano potions in the deep heal infirmary?

[gaunt shoal]

As far as......some description on what's happening?

[junior sun]

I losing my account by bind and switch , I wanna really my old account back with 1.3 billion power

[celest zodiac]

Email cs. They’re the only ones that can help

[junior sun]

Thanks for my wasting time

And helping is not in Dutch but all in English 😦

[gaunt shoal]

u moet contact opnemen met de ondersteuning om u te helpen. duurt enkele dagen om uw account te herstellen

[celest zodiac]

Customer Support Contact Methods

Method 1 (in-game):
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS

Method 2 (out of game):
Email: [e-mail]
You will need your UID, which can be found under Settings > Account

Method 3 (out of game):
Facebook Messenger: @PnS.37Games
You will need your UID, which can be found under Settings > Account

REGARDLESS OF CONTACT METHOD: Remember to include any and all relevant screenshots related to your issue, including screenshots representing your normal or expected outcomes, and/or proof of purchase, if applicable.

Please be aware that CS is not available 24 hours a day. Please be patient when waiting for a response.

[junior sun]

I hope that account really back about accident with bind and switch

[gaunt shoal]

It will be fine. It happens often. But it takes time.

[solid mural]

Upgraded to Bluestacks 5.11 and I can't go on any player's profile : the game crashes when I do so. Anybody aware of any similar issue (or solutions?)

[solid mural]

Same on LDplayer. And it seems to be linked to the commander skin model used. I don't have the issue with Night Wolf, but with Tyrant and Trendsetter I do.

[devout portal]

what am I missing?

I used 28 "perfect frags"...

[polar terrace]

You get points for obtaining perfect frags, not for using them.

[stuck trench]

Hi guys and girls.
I cant connect to the game.
Cannot connect to destination host is shown.
You know something about that?
Kind regards

[solid cloud]

Perfect frags have to be purchased or obtained while you have that quest up (like from nuka or supply kit or something) to count. Using them doesn’t count.

@stuck trench try those

[muted epoch]

Interesting log in errors. That's not my avatar, it's the incorrect might, and language problems. Plus um... Not sure what battlefield I'm supposed to be entering either.

[sullen oxide]

Yes, we have reported the weird display issue when switching characters.

[woeful junco]

I wanted to enter just to see what wonder of PNS I would be taken to 🤣🤣

[sullen oxide]

Just randoms in your own state

[woeful junco]

Well lol

[agile nimbus]

Same errors

[kind saffron]

New event already giving issues no points available for redemption 👀👀👀

[quaint flicker]

we have two (possibly more) reporting this same issue

[agile nimbus]

You have to hit go and it takes you to a building to deposit the stones

[kind saffron]

When you don't follow instructions 🤣

[ancient crystal]

The screen is supposed to be funny lol

[kind saffron]

Check this version though gasp

[real folio]

This keeps showing up

[queen escarp]

I’ve heard the mods love when we all post ss of the same glitch 🤣

[warped forge]

I guess, I hit a glitch. The animations are stuck when some other button is pressed before it's complete

[molten lynx]

@radiant wolf please talk with Hillside. They are the one that gave those steps I sent to you. @sullen oxide jzj said he emailed support some time ago and is still locked out. Been what... about a week now?

Or I guess with anyone in the group above labelled MOD can try to help

[hearty maple]

I’m not seeing my Personal Rank tier in Glory & Refinement, it would be nice to know if I’m borderline

[sullen oxide]

Have you finished all phases? If you don’t complete all phases, you will not be ranked.

[sullen oxide]

I would need more details to try and help. @radiant wolf can send me a DM if he wants.

[gaunt shoal]

My rank isn't showing either.

[sullen oxide]

🤷‍♂️

It was glitchy during feasts earlier, but seems fine now.

[gaunt shoal]

That's where I got all my points

[hearty maple]

Yeah mine is showing as unranked like that example. I missed one feast so I was joking that I don’t register even among 100% when people had two feasts under their belt 😄

I guess I can be pretty sure I’m not borderline any major tiers

[gaunt shoal]

Were probably both on the last one

[gaunt shoal]

This isn't right

@hearty maple is yours the same.

[hearty maple]

Yes, mine was the same & for some reason I didn’t take screenshots!

[gaunt shoal]

Sounds like this issue has happened to many people

[hearty maple]

I only had ~471k points but I believe that was enough for all of the rewards.
Re: It happened to many- was this the wrong place to bring it up?

[gaunt shoal]

It's a bug

But you'll have to put a ticket

[hearty maple]

Ok, thanks!

[unreal sparrow]

Anyone else put a ticket in about the rewards glitch and get a response that the requirement was 100,000 (not the listed 432,000) and they'll mention that next time??

[elfin fjord]

I did. What they said is aside from the 432000 min point requirement, you also need to be top 100000 players of the rank, which was never mentioned anywhere and they said they'll mention that next time....which this is kind of shady because there's hidden feature within an event. The question now is if this top 100k rank thing applies to all event and if so, why isn't it in any of the event's description.

[gilded zinc]

Because 37Games is horrid at transparency and the KISS method of doing things. (Keep It Simple Stupid (or silly, if you prefer)).

[elfin fjord]

This is the bare minimum info for an event which the minimum point was always there but not the minimum rank placement to the point the event description and ranking info is blatantly wrong. That, is not KISS and lumping it as such is doing a disservice to the principle.

[gaunt shoal]

Then how does the 100% part come into it. I also got this message. From what I'm reading is 100% of those who rank. This seems like more bait and switch

[strong burrow]

Do you know someone how ranked on your battle division? Just to check the message they got

Mine says 26k players ranked, but it's a different battle division

[elfin fjord]

Hence my shady comment. I'm asking my alliance mate for the screenshot since he ranked and got reward. We'll see if that matches up to what CS is saying

[gaunt shoal]

I have a screen shot of someone who ranked and it's 100k. But the thing is. It can't be top 100k get rewards. And top 100% of those who rank.

[elfin fjord]

This is just my guess, but it could be that if there's less than 100k people that ranked, then the % scales to however many people that ranked. Otherwise if more than 100k people rank then the % is reflecting top only 100k.

So something like, 30k people got more than 432000pts and qualifies to rank. Your top % is based on where you land among that 30k pool. If 120k people got more than 432000pts, then it's trimmed to top 100k in that pool only and your top % is against that top 100k pool for reward. So the bottom 20k ranked people are automatically not qualified for any rank reward.

Either way, the ranking and reward breakdown needs to be present in the event, however they implemented it. And right now it either is not fully present or they implemented the mechanism wrong and just giving us excuse to match their faulty implementation 🤷‍♂️

[unreal sparrow]

Correct. Bc there is a 100% ranking and a stmnt that you need 432k to rank. And historically I have ranked in EVERY one where I hit all rewards level. It's definitely a bait and switch.

[gaunt shoal]

Anyways. We're reporting a bug. It can't be top 100k. And rank and 100% get rewards.

[strong burrow]

I guess it's the first time over 100k players qualify for the rewards, they probably forgot that limit from the previous versions of the event

[gaunt shoal]

But doesn't state this anywhere until after the event. Before the event. Says need only 432k to rank.

[tawny sluice]

Oh I absolutely agree

[devout hemlock]

Statewide Joy777 jackpots are now showing in alliance chat, even when the player is from another alliance

[strong burrow]

It always did, it's a recurrent suggestion to remove it from alliance chat

[devout hemlock]

Oh, I've just not noticed it before then!

[strong burrow]

It disappears from alliance chat if you switch characters, so it can be a bit deceiving

[south mural]

I’m having trouble loading the game. It gets to 55% and just stops. I’ve tried everything and it won’t load. Any suggestions?

[honest kettle]

Turn off wifi and switch to data. Then switch back to wifi if it works. Hope it helps 🤞🙏

[south mural]

That was the first thing I did. I tried Fix Game, which just causes it to crash. I turned my phone on and off and even uninstalled and reinstalled the app. Nothing worked.

[gaunt shoal]

Clear your cache

[south mural]

Finally logged on! I tried to open the app on my iPad, then suddenly the game was able to load on my phone! Weird! Thank you everyone! 😃

[honest kettle]

Your welcome and thank you Kazumi 🌹

[high gale]

Where to do it?

[gaunt shoal]

Depends on your phone. iPhone I think Simple's clear your history.

[high gale]

I use android, realme

[polar terrace]

It's slightly different on each version of Android. Best to google "clear android app cache".

[weak sail]

The logging problem is continuing. Is there any solution for iPhone users?

[gilded zinc]

The Facebook log in?
Bind to another log in like apple games, or whatever it's called.
The screen shot is the only options Apple has, and I wouldn't recommend twitter since they've stopped free API support.

[weak sail]

Yes. Can’t change binding before debinding with the FB . The web the officer offered doesn’t work on iPhone

[gilded zinc]

Maybe another Apple user or mod knows then, but it's definitely not recommended to unbind before you bind to something else.

[weak sail]

Got it! Thanks for your help.

[gilded zinc]

[warped forge]

Z-index on the building labels are insane

[dull pier]

The building placement is terrible. Still need the labels over everything else

[warped forge]

What I meant is, the z index of the label text is more than that of the patrol troops, but the z index of the label's background box is less than that of the troops. Which looks like the patrol troops are walking between the label and it's background box

[stable kite]

Time to march to Ore Box in Nukaland. Standby screen and actual time are different.(Ore Mine is fine)
I'm not sure if this is only happening to my account.
Probably because Ore Box's March Speed Boost is different.
I made predictions about this in my spare time. Please use it if it helps.

[celest zodiac]

Assuming it should say “60x” or “0/50”

[slate flume]

Reported. 🤣 waiting for confirmation/correction since uhhhhh 🤦🏻‍♀️

[thick wagon]

2 module promoters , i assume ones meant to be cube promoter..

[oak edge]

The original one was like this too

[sharp lintel]

It stops counting at 50 as well

[surreal drum]

Is there supposed to be two module rewards with the new event, or is one supposed to be for cubes?

[oak edge]

Read 2 comments before you

[jagged aurora]

Read comments, still Makes absolutely no sense to have two mod p2 and no cube.

[oak edge]

As my statement said it was originally this way when the event first came out we had no explanations then either

[jagged aurora]

So I’ll wait for a mod who can find the answer, and give us an explanation.

[celest zodiac]

#🔥game-general message

[sullen oxide]

The answer is unfortunately because they felt like it. Same reason they did it before.

[jagged aurora]

Unfortunately this is unacceptable and they’ll be hearing from my attorney …… joking. But it really is not cool at all.

[gilded zinc]

Please make the alliance notifier go away! Its all been allocated, why is it still glowing? Even on accounts where I'm not an officer it glows.

[mint hull]

I don't know if anyone else had this issue but I bought the $4.99 pack with the 50 energy for the puzzle master and I didn't get the energy

[solid cloud]

Puzzle master?? That event isn't even going on right now.

[mint hull]

It is on my farm account

[solid cloud]

Interesting, where is your farm?

[rugged pawn]

Just wondering if it's a fault but T-Rex event exchange shop has the red star module promoters there twice and no cube promoters?

[vagrant oriole]

Try this
#🦗bug-hunt message

[rustic moon]

I was wondering the same thing

[oak edge]

It's on purpose the original event was this way too

[scenic hollow]

There's an issue in researching.. should be 2days.. not 3

[vagrant oriole]

Actual time = [original time/ (100+research speed %)] × 100
Using a research speed item is just add to the existing research speed%. It doesn't just do like 0.7 ×current research time for 30% research item. So unless the maths don't check out, probably not a bug?

[scenic hollow]

My actual time should be 2 days. But it's researching at 3.

[vagrant oriole]

I see what you mean now. But the one in display over the bar is the research time remaining from when you started the research, whereas the value displayed in the actual time is based on your current research speed. If say, you had a lower research speed % when you research, and perhaps you used fast build/research speed item after, then the value in the bar will have longer time then the actual value.

[covert flame]

so with the new interface we can no longer browse the research tree in the research building while a research is in progress
needs a 3rd button for the building to be able to browse the tech .

edit:
same goes for training camps
can no longer browse the building for troops details when training is in progress
needs another button as well to be able to check the details

edit:
same goes for trap facotry
no longer can see the details while in crafting traps
plus
while previously no one had any valid idea about traps really work ! lol
now all the previous details are gone can't see what trap is good for what exactly, all information is erased now

[vale marsh]

Обрізане зображення внизу. iPhone 14 Pro

[barren jetty]

There is xmass tree above watchtower

[gilded zinc]

Why is the prison trials icon showing above campaign when I've already done it today?

[scenic hollow]

This was the instance I clicked reseach. From the start it should be 2 days. It added a day of reseach. The bar should be less than the actual since it was started.

[tawdry socket]

There is no promoters II cubes
But 2 promoters II modules

[celest zodiac]

Devs meant it to be that way

[grand mantle]

Game just crashed after update. Was in middle of feast and got message “new version detected”. Now game will not load at all.

[sullen oxide]

Took about 8 minutes for mine to connect.

[covert flame]

research building and training camps are now fixed !
such a quick fix 👏🏻

[dusk spoke]

T-Rex shop is showing module promoter 2 twice

[wild tulip]

Officials have said this is an intentional design choice.

[solid cloud]

When you look at a commander page in the pit there are these blue gaps

[sinful quarry]

Exp displayed incorrectl

[warped forge]

The pop up bottom toolbar is not hiding during the cut scene

[solid cloud]

The progression bar is off. I have only 25 points but it looks like 30.

[warped forge]

This page should not scroll, but even if it does the z index for the glow is ridiculous

[next sundial]

There's no reward for changing the cube.

[oak edge]

That's on purpose. Original event was the same

[acoustic dirge]

Commander Duel Lose report:
The loot section collides with the improve might section (see image)

[sinful ore]

no more build time if there are restrictions

[scarlet echo]

Now you can’t choose how many speed ups you want to use. You can auto speed up but if you click the button for whichever you want to use, it only gives you the option to use the full amount of speeds to complete the building/training/research. Please fix it 🙏🏽

[minor rivet]

All I get are loading circles and nothing loads. Can't even do campaign mode

[lament yarrow]

It's too late to do anything about it now, but they accidentally put module p2s twice in the dino ship and left out cube p2s.

[oak edge]

No it's on purpose

[lament yarrow]

Doesn't seem that way, seeing they include cube p3s and cube p1s

[oak edge]

Original event had 2 module promoters. And mods even said it's on purpose

[distant fractal]

There is a bug with alliance relocation teleports

[oak edge]

Did you try restarting the app? Or fix game?

[distant fractal]

Happened twice I moved to a different alliance to give rss to someone and had to decline the invite I tried restarting the game same screen popped up when I went to use the alliance teleport

Same thing going back to my home alliance I had to decline again and use a regular teleport each time. Cost me 2 direct relocations. One to go one way and another to come back. The screen would not allow any movement I had to press decline to exit that screen.

[sullen oxide]

You still use your own directs when accepting an alliance relocate invite.

[distant fractal]

Really I thought the whole idea behind the alliance relocation was to eliminate the need to have your own as a smaller base they weren’t that easy to come by. It would make sense if this was something that could be changed in the game as direct teleports are not cheap and having an alliance one to move to a new area instead of your own would be good perk

[sullen oxide]

It just gives you coordinates close to the person inviting you. Nothing more 🤷‍♂️

[fathom pagoda]

Progress bar is off

[sullen oxide]

Rule #3

[shy shell]

with new update. when theres under ten minutes on a build i have to exit and re click to. use a 5min speed up

hero exchange is same way cant scroll

[oak edge]

I was able to pull my screen down for speedup screen

[chrome harbor]

? Scoreboard in dead rising

[unreal ridge]

Why is Ulrik chilling behind everyone in alliance conquest
Version: iOS

[orchid peak]

Nova Challenge issue; when looking at stats for floor 68 most of my nova stats at or near zero, but when view Nova stats on Nova page list correctly. Did I miss something?

[knotty surge]

Boot camp description on upgrade has inconsistent titles

[rancid zodiac]

missing some stats? def and / or hp's (below is an example, but they all show same)

[gaunt shoal]

This is the same for me. Definitely a bug

[blazing atlas]

Download is to big for some tablets.....it gets to 49% and then gives that message..Hitting "Fix Game" doesn't work. Restarting tablet doesn't work. Stronger Signal doesn't work. Plugging in, doesn't work.

[gaunt shoal]

When / if you get in. There's a tablet setting under settings.

[shy shell]

sometimes it works sometimes not

[quartz oak]

Can’t accept relocaters from R4 on iOS

[rain elk]

What is with the repeated download after this update yesterday? The game is unplayable now

[quartz oak]

it also has an extra step button for everything why do I need to click boost then to take me to boost button to boost it when it was already there for me to boost in the beginning by just clicking on the buildings

[gilded zinc]

Please make the treasury notifier go OUT. Everything has been allocated already as of Sunday night. I was having this issue before the update. I even get on commanders where I'm not diplomat.
I have fixed game
Reloaded game
Downloaded new versions normally and forced an update via App Store
Restarted my device
I click on it and it goes away, but the next time I log in it's back again.

[spring bramble]

Tournament endorsement seems buggy. Can't endorse more than 1k coins, which was possible in the last rounds.

[gaunt shoal]

Only ever been 1000

[floral harness]

Game broken.

• chat works
• collect in base rss works
• open and use Rider camp works
• open Store and spend money works
  Nothing else is opening or working
  Takes long time to open Rider camp
  P.S. the new graphics suck ....reminder of game play from 1998

[warm widget]

haoda

[keen crescent]

Error displaying vip in Vietnam mobile version. Please fix

[obsidian violet]

It appears that agent x special has been jacked up in the update or the health bars in arena are just jacked up. Clearly doesn't look like 99% damage like it's supposed to be

[blazing atlas]

Yup, thank-you and It's toggled. It's just NOT loading on the Samsung Tablet. The account on the iPad loaded fine on the iPad, the tablet just does not get past 49% acquiring game version files.before it says Update failed, try again?

[gaunt shoal]

I have no knowledge of androids. But I would attempt again.

[soft drift]

Can't switch the account after patch

[rain elk]

Game is completely unresponsive and can’t be played after this crappy update.

[worn lodge]

On iPhones, the success guaranteed line has always been “blocked out.” Is there a way to create a larger bottom margin on the modify screen?

[uncut knoll]

the new HP bars are shit

this is what 105/4190 HP looks like now

[dire egret]

Top rewards are not possible to claim

So cant get Ironclaw!!

[obsidian violet]

I could claim mine just fine

[dire egret]

Others at aliance can to

[obsidian violet]

Did you make a ticket im game?

[dire egret]

Yeah i did

Cs never whas able to fix any bug or compensate anything

[olive vine]

Unable to schedule party. Same issue for both normal view and tablet view.

[solid cloud]

You haven’t unlocked all of them. If you did, they’d be blue.

[dire egret]

Nope,you never have to max out first before to get rewards.look at distress signals or so.get a lvl collect that lvl

[solid cloud]

You have to have hit every single item on the previous row to unlock the next one.

[dire egret]

@solid cloud i mean the top rewards to get ironclaw. Lvl 20 and 50 and so on up to 300 for ironclaw frags

[solid cloud]

Got it

[dull pier]

Your top bar looks like you've collected them. They'd be light up gold if you didn't. If they didn't light up gold, you need to get CS to check it for you

[dire egret]

@dull pier i contacted them,waiting for reply

[grand saddle]

I got same issue for my device

[grand saddle]

Latest update of game and now it’s working.

[olive vine]

Thanks for the update

[stoic aurora]

I’ve never been able to endorse more then 1000 every round.

[teal hamlet]

Increased after the last update bug in 3 in a row, mostly in the arena.
Fox was bitten by zombies🧟‍♂️, and while using her skill, she does not heal - adds XP to her heroes, but instead takes away.
She acts selectively, usually on those heroes who are under the debuff from the twins.
1 time even committed suicide itself, apparently from shame☠️.
Occurs about once every 3-5 duels.

Fox, Lora&Jessie

Lora&Jessie

[strong burrow]

L&J has a chance to prevent healing on her targets and Nataly reduces heal by 50%, seems one of these abilities got an slight change to kinda revert the healing to damage

[gilded zinc]

Wrong icon. Should be nuka ore and commander EXP.

[teal hamlet]

I think so, too. But this effect does not appear every time, but randomly.

[sharp lintel]

Research screen decays to nothing as you use it. Eventually the details go entirely blank. Reboot app fixes it

[grand mantle]

Cannot login. Just get “cannot connect to server” message

[wheat trench]

Why does the "Fast Build" skill not actually reduce time by 20%? I show only about 6.7% reduction in time... From 17 days 9.5-ish hours (417.5 hrs) to 16 days 5.5-ish hours (389.5 hrs)...

[gaunt shoal]

This is pns math.

[gilded zinc]

I stopped using fast build. Partly cuz I forget, partly cuz last Tim I did, the time increased, not decreased.

[wheat trench]

😂 haven't had that with fast build, but I have used a 25% attack boost and started losing my standard level lair with it on instead of seeing higher % win 🤨

[gilded zinc]

I hadn't noticed that since I'm sitting right at 59%. But unit tactics drives me crazy! We can take this to #🗡battle-chat・lair-talk if you want to continue.

[grand saddle]

There is a way to get stuck in party and not get it closed.

[tall sorrel]

Bug?

[sullen oxide]

Can not remove an infirmary if you have troops there

[tall sorrel]

Can or do you mean can’t?

[sullen oxide]

Cannot. Fixed my typo

[vestal tiger]

Alliance Conquest battle bug. After a starting a battle and joining a lair mid battle the game doesn't return to battle. You have exit game and reopen in order to continue battle.

[sullen oxide]

Yes, it is an old bug. Reported many times

[marble lava]

I don’t know if this is a bug, or a new “feature”, so apologies if I’m in the wrong channel. I noticed today that next to our R5’s name is a “depose” button that has never been there before. She is on several times a day, every day. Don’t they have to be offline or inactive for like 4 days or more before an r5 can be deposed? Did this change? Thank you in advance.

[tall sorrel]

How do you fix it?

[sullen oxide]

You need to heal all your troops first

[sullen oxide]

The button is always there. It just doesn’t do anything unless they are offline long enough

[marble lava]

Ok thanks. I wonder why I never saw it until today…And I’ve been playing for over a year…🤔🤷🏼‍♀️😂

[green tide]

Ever since the last update the game won’t load on mobile data. Even if with signal. It only works on Wi-Fi

[gilded zinc]

It's taking more and more Device resources to run: I'm lucky to get two or three hours playtime without a charge, so that could be why: it's too big.

[polar terrace]

That might be a translation problem. All of the PNS buffs increase base rate rather than reduce total time. So Fast Build adds 20% to your build/research rate, which can be a small buff if you already have other buffs active.

[hollow oracle]

I can't sign up for nukaland. This will be the third time this is happening. My screen stays like this till I can't sign up and I can't select anything.

[gilded zinc]

No more sign up, just go in when there's one active

[hollow oracle]

Oh ok.......

[gilded zinc]

Apparently it's horribly overcrowded and people aren't getting rewards because there's so many people fighting over limited number of ore mines

[hollow oracle]

I thought that part was normal.. only bullys get ore

[gilded zinc]

The few times I did it, gathering was not an issue. Getting the centre boxes oth, lol.

[polar terrace]

Go read #☠nukaland for all of the gory details on the changes.

[slate flume]

That’s not a bug, but an update.
You don’t need to sign up for Nuka anymore. Just port over when the time slot starts.

Here is the patch note with all the changes related to Nuka: #🩹patch-notes message

[solid cloud]

I got the degrading issue in research as well.

[north basalt]

In tablet mode, the alliance and battle division chats are displayed at the same time. bug or feature

[wheat trench]

Well, the speed up says "increase" but fast build says reduce... definitely would be a terrible translator for getting one right and not the other...

[polar terrace]

Dunno. Could be different translators. 🙂 Or perhaps the reduction only applies to base time. I've never actually tested it. You could file a ticket with CS to see what they say.

[solid cloud]

Left the game while I had the conquest screen open and now I’m stuck lol

If I scroll up to the very top or down to the very bottom, I see pink bars

[sour anvil]

what's this beautiful fonts am i receiving right now? new features? or is it because i am not spending enough in the cash mall?

[gaunt shoal]

My child worked hard on that

[sour anvil]

and now i don't have any requirements? or requirements are free?

[oak edge]

Have you tried fix game? 🤣 I swear some if these glitches recently are a little silly lol

[solid cloud]

Nah was happening to me and @sharp lintel as well

[sharp lintel]

Restart will clear it. Pretty awesome bug though. The more you spend the worse it gets

[solid cloud]

That explains it…I spent more today than I have since the update

[oak edge]

Explains why I don't have it 😂

[left pier]

everytime i try to paste my name in the name change it closes the app

[flat phoenix]

Anyone else feel like the 300% training boost is off and the 30% training speedup doesn't apply correctly either? Seems like a batch of T10s takes me a fair bit longer than previously.

[solid mural]

Seems like Nataly & LJ stack 😮

[hushed dune]

How do I switch SWP weapons under this new update?

[celest zodiac]

When I speed up building a march. I hit 8hr, 3hr, then rest 1 hr (all purpose speedups) I have 11 min left. When I do this combo, it won’t show the other speedups I have to finish speeding up. Doesn’t do this using training speedups.

[flat phoenix]

Training time before applying a 25% training speedup and after ie no effect whatsoever other than wasted a 25% training speedup.

Anyone else have that problem?

It's both in my main where I played Wasteland and has the 300% boost applied and my smaller one in a different state where I didn't play.

[solid cloud]

The devs aren't here, you just tagged a random person. You don't need to tag anyone anyway, the mods will see it.

[lavish bloom]

Thank you for the info! Good to know…

😬😬😬 Also… just found out it was an I-dee-10-T error… no bug!! False alarm!

[gentle silo]

My alliance trial didn't connect properly two times and wasted two of my turns

[strange ether]

Save button on Apex Match not showing after selecting heroes for all three classes on my iPad.

[north fractal]

I have not had any special incidents appear in my game for many days after the visual update.
Edit: They appeared again about 5 hours after posting this. Not sure if it is a coincidence, but thanks anyways.

[gaunt shoal]

Are you using tablet mode under settings?

[strange ether]

Ah! I didn’t even know it had that, so that’s a big no. Thank you!

[strange ether]

Okay did that but the save button still doesn’t show up

[solid cloud]

Is your game up to date in the App Store

[gilded zinc]

As @solid cloud said, have you updated from your App Store?
If you ticked tablet mode, it would have prompted you to go to the App Store and update the game.
I have done so, and this is what it should look like. If you have, and it doesn't look like this, may I suggest force quitting the game and restarting? If that doesn't work, try the fix button. Still doesn't work? CS in game.
Good luck.

[fierce canyon]

Happens multiple times a day. So often some days that I just feel like quitting the damn game

[oak edge]

Maybe a bug or a glitch but my puzzle duel notification won't go away and I did all my tries and there's nothing in there😂

[solid cloud]

I feel as though I’ve seen this before and it’s either a memory or other hardware/software issue with your phone, not the game.

[fierce canyon]

Probably my phone is 💩

[cedar igloo]

5 star perfect frags are good for points today? I ask because I used 55 of them on obsidian and only went to 209,000 points so far. (Btw, that action was done 7 hours before this picture... After I took the pic and I changed screens... Number changed even though I did nothing.)

[strong burrow]

Nope, using perfect frags don't get you any points in the event, only acquiring perfect frags does

[cedar igloo]

It doesn't say that... It states "How to earn points" ... 2star frags and 3-5 star perfect frags... Is that just the cards, water credits, rare earth credits and purchases? If so that's messed up. We hold those perfect frags to fill-in when needed and I have gotten points for them previously in this event. The other one only goes for tokens in Noah's.

[gilded zinc]

You get the points only when your purchase/win them and, as far as I know, it's always been this way.

[strong burrow]

It's here

[cedar igloo]

Just another reason to purchase...

[sullen oxide]

It says ”GET” frags. Using them (including perfect) doesn’t count. Choice cards give frags when you open them. Perfects are already frags.

[gilded zinc]

Yup, and that's one purchase I don't mind making.

[cedar igloo]

I do mind.... There are too many things to stay competitive. If you do not stay on top of the many combinations of heroes... You get buried in arena. If you are not constantly enhancing/promoting... You get buried in water war, wk, vc or just have to live under a bubble.

Those little single lines (no event points) can really screw you.

[gilded zinc]

I would mind it they suddenly made is that perfects count for purchase only, but they didn't: It's been that the entire 800+ days I've been playing.
Those little single lines only screw you when you don't bother to read the full description (royal you, not you specifically)

[cedar igloo]

Absolutely... I have had my savings depleted (previously) in the small detail that may have not been focused upon... Usually things saved in my bags that could have been used at the correct time. That line (hopefully could be added in event details) was overlooked. This way others who may not look both places may not have similar issues in the future.

[woeful junco]

Well I was going to schedule an event

[quaint helm]

Yeah I can't schedule events either.

[distant plinth]

Hey guys, there's any chance that you experience this, after updating the game i cannot go in the game, i even click the fix game, still the same...
@sullen oxide

[sullen oxide]

Try updating the app from the iOS/google store
Also, that loading screen doesn’t look like any PNS one I’ve seen

[distant plinth]

I did, i also Uninstall and install the game again, still the same..

[wild tulip]

it looks like their other website style, I've noticed it's very different than the English version.

[sullen oxide]

But also look at the version number in the top left corner.
I’m version 2.0.622
App Version 4.0.110.1

[wild tulip]

I'm 7.0.586

[distant plinth]

This version is Chinese because i was in taiwan..

[vagrant oriole]

If you are not having memory issue, storage space issue, and have tried restarting phone. Try using a vpn(or do any of the airplane mode stuff, use mobile data/wifi vice versa), I think somewhere in your network might be blocked from reaching the update server.

[distant plinth]

Nope still the same. I guess i cant play for a while now, 😭😭😭 valiant is coming 😱😱

[gaunt shoal]

Have you cleared your cache at all.

[distant plinth]

Yep all of it that i know.

[vagrant oriole]

Try downloading the 37games pns apk from a reputable source instead of using blanco version maybe.

[distant plinth]

Okay i did download the 37games apk and its working now.

[boreal forge]

I’ve had a reoccurring bug for a while now: Sometimes when a building is upgraded or research is completed, my daily task does not trigger as complete.

[sullen oxide]

Daily task is based on starting a build or research

[chilly saddle]

Trying to do research for new development event and can't . Buttons won't react. Suggestions?

[zinc lynx]

Idk if it’s just me but I’m unable to schedule events because of this. Killed app, restarted phone, even deleted and reinstalled app but problem persists

[past ravine]

This game is becoming unplayable with constant disconnects, you do one or 2 things and get that stupid spinny thing, this is becoming more apparent since the latest update. I know its not my connection.....

Within 30s of going back on the game

[gaunt shoal]

I haven't got a single disconnect. Try clearing your cache on your phone

[past ravine]

I've tried everything with no luck, I'm starting to think it could be one of the servers may need a reboot

[past ravine]

I've tried everything with no luck, I'm starting to think it could be one of the servers may need a reboot

[gaunt shoal]

👀 why twice

[vagrant oriole]

If you getting constant spinning when others are not, it might be caused by lower battery/battery saver or data saver or the app is opened after being idle for some time. Either that or something in the network between you and pns server issue.

[oak edge]

This is usually my screen when my VPN turns off. I tend to disconnect without it alot. Check your wifi if your on wifi this is also my monthly reminder my router needs rebooting

[solid cloud]

It’s been happening to a few people :/

[past ravine]

I'm convinced this has something to do with the pns server, I've just reinstalled the game I'm on a stable cell network which I've been on many times in the past with zero issues. Its actually getting worse 🤣

[crystal willow]

It’s been happening on a few alliance researches we have done. We donate 3,000, but the counter is showing only 300 donated. So it’s taking us a very long time to finish some researches, plus taking our hard earned resources. Who can we talk to about fixing this?

[gaunt shoal]

It's only 250 you get. It's the star on the left. Not the amount of steel,

[strong burrow]

You also get a multiplier that can increase that, but always multiples of 250, like Kazumi said

[crystal willow]

Oh! Thank you for explaining that, @gaunt shoal I understand now. I appreciate you and @strong burrow making it clear to me 🙏

[warped forge]

Z index of texts are not good

[pliant pecan]

Have you ever noticed that after an "upgrade" the construction level of buildings drops ?
For me, the Wall was already 30, now it's 29 again.
Did you have one ?

[oak edge]

It may be a glitch but without seeing screenshots I couldn't say for sure I've never had it happen

[fierce canyon]

Not sure if it's a bug but it does "bug" th out of me when it's passed the arrow but not complete. Seems to only happen with the 1st chest

[oak edge]

New feature of this past update its been bugging me

[fierce canyon]

Same

[gilded zinc]

Is anybody else having the issue of alliance and battlechat running together/showing at the same time? If not how can I fix it? Tablets mode, iPad Air

[gaunt shoal]

I saw others had this problem too. None identified a fix

[blazing atlas]

Game says my team lost, so took half.my coins. Game ALSO gave me 2 messages saying that they WON

[gilded zinc]

Thanks, at least I know I'm not going crazy

[celest zodiac]

You also endorse NO1 on the championship endorsement. That’s showing the coins you’re getting back from your bet on them.

[blazing atlas]

They gave me back the coins I put up, with the reasoning from the screenshot. It should've at least been 2000.

[blazing atlas]

I took it off tablet mode, shut the iPad down, then restarted and it went away

[celest zodiac]

Screenshots show what was awarded. Not the actually endorsement screen

[gilded zinc]

Thanks. That suck though, as I really like tablet mode.

[blazing atlas]

Put it "back" to tablet after the restart

[crimson hamlet]

did it always say name when you wanted to heal in state infarmy during VC ?

[torpid monolith]

2 aydır nukaland giremiyorum bekliyor diye foto çıkıyoruz bilgisi olan var mı

[vagrant oriole]

You don't have to sign up, just press the nuka icon on the bottom right then relocate or go to the event page then relocate- during any of the stated time slots.

[solid cloud]

Why insist on putting things so far down? This is so common and it’s such a hassle. Nothing should be this far down on an iPhone. I know this has been asked to be fixed dozens of times and it’s such a small thing and it’s still like this. And also it’s cut off anyway.

[dire egret]

Smileys in chat are blury

[oak edge]

Usually closing the ap and rebooting fixes it

[dire egret]

@oak edge ok thanks 😊

[thorny sun]

Clicking the chest in showdown isn't showing me the prize list. This is happening with both mobile and pc

[sullen oxide]

Yes, mods have reported it and are awaiting an update

[covert abyss]

What in theme world? Why can we no longer see the time required to upgrade a building if the pre-requisite buildings aren’t completed? Makes it impossible to plan upgrade strategies.

[ashen sierra]

what's the bug?

[solid cloud]

This isn’t a bug. It’s intentional. It goes to #💭closed-game-suggestions

[covert abyss]

If you click on the left screenshot, you see the upgrade button at the button of the screenshot with time to upgrade. You may need to tap the screenshot once opened. On the one on the right, there is no upgrade timing because another building needs to upgraded prior to that one. It's a stupid change/bug.

[fallow forum]

Hello there, someone please help me in fixing my notifications issue, now it is about one month and half without any notifications

[gaunt shoal]

Almost 2 years. The only way that I know of is to buy a new phone.

[ancient crystal]

Scoop, the developers made this change to try to get you to buy a lot of resources and speedups lol

[vagrant oriole]

Ap not showing in campaign for some devices and vip background is missing.

[oak edge]

I got the same issue

[rugged kernel]

@oak edge @vagrant oriole what devices are you on? I am on a OnePlus and have the same issue

Which model?

[oak edge]

I'm on a type of Samsung galaxy

[vagrant oriole]

Galaxy s20+, not affecting my iPhone xs

[polar terrace]

Appears to be a resolution/layout issue. On my 1080x1920 Android device, I see the AP display but not on my 1312x2560 Android device.

[rugged kernel]

Thank you

[vagrant oriole]

Issue has been fixed after recent update for me.

[covert abyss]

Yep! Sure did. And it’s a garbage way to run a business.

[ashen sierra]

Ahh. I never noticed that change lol. My bad

[hard pumice]

I getting an error when I try to use iTunes for purchases. Went iTunes for their fix and still does work in game

[hard pumice]

Does not work in game, sorry for confusion

[hasty thistle]

Having problem in system tried to log in and I just get the spinning wheel of death on the opening screen I can't get in to make a complaint about it because I can't get in

[earnest cipher]

Issues opening the game?
Try the following options:

1 | Tap “Fix Game” in the top right corner of the loading screen
—–
2 | Switch your connection from WiFi to your network, or network to your WiFi (depending on which you were using)
—–
3 | Turn on Airplane Mode for 10-30 seconds, then turn it off
—–
4 | Restart your device
––
5 | Clear your device cache through your device settings
—–
6 | Use a VPN — VPN stands for Virtual Private Network; the provider will reassign you a new IP address, which can sometimes help (free VPNs are available through an internet search, as are paid VPNs)
—–
7 | Ensure your account is bound to a login such as Facebook, Apple, or Google FIRST – then uninstall and reinstall the game

If none of the above methods work, please be patient as Mods will report the issue to Captains if it is widespread. Please also contact CS through email or Facebook:
Email | [e-mail]
FB | https://www.facebook.com/PnS.37Games

[queen escarp]

The same thing is happening to me. Haven’t found a way to fix it yet.

[cosmic dagger]

I’m unable to select character.. is there a setting I’m missing

[karmic thistle]

I can't get past this screen before the app crashes. It won't even get to the point where I can click "fix game". I tried all of the troubleshooting tips except uninstalling it. Unfortunately I didn't know I could connect it to my Google account until just now. If I uninstall I'll lose all progress. Any advice? I'm feeling like I'll have to bite the bullet on this one.

[gaunt shoal]

Clear the cache on your phone and turn airplane mode on for 30 seconds. Then off

Worse case use a VPN

[distant loom]

I can't open the Haul game

I mean pinballz

[distant loom]

[vagrant oriole]

You can try playing in browser
https://gevents.pnsofficial.com/pnspinball/indexm.html (this is the link from the qr code from sharing the pinball)

[distant loom]

done

[hard pumice]

Still having the issue reported yesterday, did all the fixes noted above and nothing changed. Here is the screen message I am getting, which is an addition from the normal cancellation of payment

[rustic moon]

Every time I try and battle I get this and it messes up my turn on everything

[rustic moon]

Same issue for me today

[raw rune]

I am not getting serum from holiday rally. anyone else have that same problem?

[vagrant oriole]

They go into your bag, tap on the serum from the lair report.

[worn lodge]

I cannot buy boxes. 😂 It just started today but appears to be an apple issue. 🤷‍♀️

[raw rune]

ok, let me try one more and check before and after amounts

[raw rune]

Yes, you are right! thank you!

[karmic thistle]

I appreciate all of the advice. Unfortunately nothing works on my phone. I guess I'm done with the game for now. It sucks because I was having a lot of fun.

[solemn vessel]

Same exact problem here too!

I made a Train ticket but it didn’t post as the save and post button said it would… luckily I wrote down my ticket number: S614 805 165C

I recommend everyone to screenshot their ticket before hitting the save and post button

[queen escarp]

This is the message I’m getting, but it doesn’t make sense for it to be an iTunes error because it’s only happening with this game. Other apps and the App Store itself, purchases are working.
I’ve been able to buy boxes thru the pns website using my phone’s Apple Pay but not thru the actual game itself. So it’s gotta be an error on their end. And only started after the last update. Before that everything was working fine.

[oak edge]

If it's a gift card option pns seems to have issue with stiff like that

[novel crystal]

It’s not just gift cards.

[worn lodge]

And it is a new issue. I have never had a problem buying boxes before. Although this may be a very good thing…no more money spent on PNS. 😂

[slate flume]

For those who are having iPhone purchasing issues, May we get some details to help determine the issue.

• iOS version
• Game version
• Country of purchase (region)
• Payment method (GC, CC, PayPal, etc)

Currently have someone on an iPhone who isn’t having an issue and want to compare stats.

[worn lodge]

iOS 16.5
Game 2.0.640_4.0.110.1 (not sure if all of that is the version)
Country: United States
Payment method: credit balance still in there from redeeming gift cards; I have not had a credit card attached to the account for at least two years.

[slate flume]

Thank you. I’ll forward this message on to the captains and see if any other players reply with more info 🤣 So like always. We wait. 😑 …and hopefully it fixes itself on its own.

[vagrant raptor]

Same issue as (S19) RedFox1. Apple just updated (USA) Wednesday, May 31, 2023 to a version of 16.5. I am not sure where to find the game version. I am assuming it’s the latest and the greatest I live in the USA. My payment method is Apple card which was a gift card loaded and I’ve had no issues prior until Apple updated and now this game is out of sync with that update.

[rustic moon]

It won't let me make my ticket what can I do

[vagrant raptor]

Because of the issue of not being able to use my Apple gift card money I am going to lose my 240 points for alliance showdown

[rustic moon]

Anyone also got this crap? This srsly just dont work

[oak edge]

Could it be the browser your using? I have 2 on my phone one works for some things bit doesn't for others reason for my backup one lol

[pastel python]

i used safari too and it worked for me

[viscid furnace]

• iOS version: 16.4.1 (20E252)
• Game version: 2.0.640_4.0.110.1
• Country of purchase (region): US
• Payment method: Apple account balance

[lament mesa]

iOS 16.5
Game 2.0.640_4.0.110.1
Country: United States
Payment method: credit balance itunes store

[cursive tide]

iOS 16.5
Game 2.0.640_4.0.110.1
Country: United States
Payment method: credit balance iTunes Store

[rustic moon]

Mine as well

[wicked laurel]

Started off with iOS 16.4.1 and updated to 16.5 No change in purchasing issue.
Game 2.0.640_4.0.110.1
Country- United State
Payment- iTunes credit

[slate flume]

Thank you to all those who have provided info regarding the Apple Store purchases not going through!

We’ve forwarded the information to the Captains and see if they know anything. But based on the comments it may be related to account balances/gift cards/pre-paid sources that is resulting in the error.

[wicked laurel]

Which is frustrating because that’s the default payment method. I can’t remove it as a payment option or set a credit card as default so long as there is an iTunes balance.

[cursive tide]

Purchasing in other apps works fine. It’s not a pre-paid/iTunes issue. It’s a pns issue

[rustic moon]

It works for everything else and worked before the pns update.

[gilded zinc]

Works for me just fine. IPad Air, using debit card as default payment.

[cedar igloo]

Why did I get relocated from where I should have been returned to after alliance clash... Cost 2000 diamonds. When returning, I saw "incorrect path".

[silent basin]

Do we have a update on what’s going on??

[dull pier]

Did you see the cost progression on that event this time?

[dull pier]

Only CS will have information about payments

That error is from iTunes not pns

[silent basin]

It works on other apps buying things and adding money just not pns

[dull pier]

Did you contact Apple support

[gilded zinc]

There isn't one when the final 'prize' is 20 perfect frags for hero day.

[dull pier]

You can preview them in this and it goes up to the 100usd pack

[gilded zinc]

For the journal one? It always greys out after the first purchase on all 5 days for me.

[dull pier]

The cost is, but you can see the items

Look at day 5

[gilded zinc]

Day 5

[sullen oxide]

Read what others have said regarding apple payments being an issue using gift card credit, NOT debit cards.

[sullen oxide]

You can see the alliance gift box is a level 6 which is a $100 box

[gilded zinc]

Which is why I did say it was via debit

[sullen oxide]

So not a bug. Not really a helpful comment.

[still cliff]

Not getting any serum from the current holiday event. Anyone getting this issue?

[celest zodiac]

Happened to one of our members too

[cedar igloo]

I messaged cs (since I use 2 different devices for game and discord... A little difficult because main "support" from Google wasn't connecting) and explained like I did here and posted screenshots.

[sullen oxide]

The serum is going to your bag on the higher lairs

[cursive tide]

But I can purchase in any other app with a gift card…so it really isn’t an Apple issue then…

[sullen oxide]

We know that. No one has said it was an apple issue. But it is an issue between apple and PNS

[sharp lintel]

Pretty cool

Gets more fun

[celest zodiac]

Don’t give your game acid

[sharp lintel]

It decided landscape was cool just didn’t know how to do it right I guess

[ashen sierra]

why does it keep having a red dot when there is no available upgrade? idk if it's a bug or just how it is

[gaunt shoal]

Your refinement, it's been doing that when it's available to be done

[ashen sierra]

so it's not a bug just a annoying little remember that I can update it when I have the gear?

[gaunt shoal]

Yeah. I feel like this was a change recently. It never did it before. I have it too

[ashen sierra]

Ah thank you and I hope they change it back I keep thinking I can level it up

[hard pumice]

HEADS-UP: Found the solution to the iTunes payment issue. Apple is actually blocking these transactions. I had to,use the online help function for them to start allowing the transactions again. Basically their fraud prevention group has started to flag this activity. After the chat with them thee transactions now work again in the game. I hope everyone will be able to get back to business

[lilac hound]

Hello 👋 can someone help me to figure out my friend is getting too many wounded when T1 is sent to her rally. It started happening recently

This is the logs where taxi is hurting her

[gaunt shoal]

#🗡battle-chat・lair-talk ask here

[unreal zenith]

Omg...

[dull pier]

[bright radish]

Is anyone not getting antiserum from the eliminate zombie lairs? I have ran many and joined and not getting antiserum

[strong burrow]

They're going directly to bag

[bright radish]

I looked and it did not I will look again. Thank you

[cursive tide]

Can confirm. Worked for me. Some sort of fraud protection

[marsh comet]

7 is actually a 40 lair but the might is equated to a 42…I just realized that and no wonder I’ve been confused this whole time lol

[dull pier]

There was a lair adjustment that didn't effect event monsters. So now they're off slightly

[marsh comet]

Ok thanks. I just found out 😂

[rustic moon]

Thank you! I just did this and all is working again. I appreciate you letting us know!

[worn lodge]

I must be tired…how do I do this?

[rustic moon]

https://getsupport.apple.com/topics find “unable to purchase”, I used the text app

[hard pumice]

Welcome. I know how frustrating it was

[rustic moon]

The signup ticket thing i cant proceed after selecting the server it asks to selct character but thwre are no options

[halcyon crypt]

nano weapon promoting button doesn't work for me, neither from hero page nor gear factory, is there another way to go about it?

[tulip parcel]

So got the pinball participation today and got my manuscript but its in my bag and wont allow me to add it to the 3 I have claimed via my sanctuary the last 3 days

[red kettle]

To add to the above, I also cliamed 3 in the sanctuary over the first 3 days of the event, plus the one for pinball. As above the bag shows Owned:1, but if I tap the Convert button, it says I have 3 to convert to diamonds. (I have not completed that transaction.)

[oak edge]

This is unfair and now I'm glad I'm not crazy I was like I'm missing one

[oak narwhal]

Log says I lose lair, but when you go back and watch it is shows I win.

[solid cloud]

This isn’t a bug. You didn’t kill 50%. They ran away before you could.

[oak narwhal]

Screen says winner

[solid cloud]

Yes. But you need 50% to count as a win. The opponents ran away before you could kill 50% of them. So it’s a loss. This isn’t a bug.

You need to work on essentially killing them faster. So better stats since your march size is large.

[oak narwhal]

It should say loser. It shouldn’t say WINNER

[solid cloud]

Okay. Still not a bug. Because technically you did beat them. You just didn’t beat 50% of them.

[gilded zinc]

It's confusing as all get out when this happens. It's for this reason I refuse to watch playbacks if I'm sitting at 49% or fluctuating in percentage.
Their morale dropped fast, making them run away sooner so you didn't get 50% kills.

[still cliff]

Hi. I have a question. I won a L38 solo with 70% but lost L39 with 35%. I am a T9 shooter. My friend is similar might & T9 shooter like me. He lost L39 at 35% & won L38 at 58%. Another friend is T9 rider & can solo L39 but I overpower him when we combo. Is this a bug? Thought shooter can go up at around 68%?

[oak edge]

As a shooter that is incorrect info on when a shooter can go up. It's not a bug due to stats to lineups and probably more different than you think going on preventing moving up. If You want you can share your lineup and stuff and get some help in #🗡battle-chat・lair-talk

[gentle dune]

Still wouldn’t load

[gilded zinc]

I have used all my destroyer attempts yet it isn't registering in Trials of Survival. I've already sent in a ticket, I just thought others should be aware.
I did the Destroyer several hours ago, UTC 12:00 or so, and it's now 3:14 before reset, so it's had plenty of time to update itself.

[void cedar]

I’m not sure if this is a bug or design flaw, but in both the normal and champion endorsements, I still have tokens/medals left and I can’t spend them! For champion I have so many left but everything was maxed out which is super unfair. Then in normal there isn’t anything cheaper than 50 per usual to to use them up so I can’t do that either!
Please 🙏🏻 Fix This!!! ❤️

[solid cloud]

Because it doesn’t count for today. It counted last week. Now is collection phase, can’t earn more points. Points earning ended at reset yesterday.

You had to have done destroyer last Sunday.

[solid cloud]

#💭closed-game-suggestions because this isn’t a bug, just lack of options

[gilded zinc]

🤦‍♀️ thanks.

[void cedar]

So design flaw. This also needs to be fixed. Players shouldn’t be restricted from using their winnings

Especially 1,260!! And I know my teammates have more than that unspent.

[silver cave]

I have also observed the same thing - can only convert the manuscript from the pinball prize

[pine linden]

Is there currently an issue switching between Google accounts on mobile? It will not allow me to.

[patent temple]

Is this legit?

[sullen oxide]

Yes, send a DM to @tender seal

[rustic moon]

Yes, I was unsure at first too. You get a prize

[clear skiff]

I had same issue, I Tunes cleared it up last week and came back again today. Stupid maybe its a sign no more spending in game

[brave trail]

Spelling error for this item, in English.

[rain elk]

Always the same shizzle

[oak edge]

That's not a bug it's called a lucky wheel aka luck based

[crude haven]

If anyone else not able to purchase items from the shop? Nothing is wrong with my apple account

[vagrant oriole]

#🦗bug-hunt message you can refer to this and the previous related messages

[marsh ether]

@crude haven I believe this is what you're looking for.

[crude haven]

Thank you, I’ll contact them when I get home

[marsh ether]

No problem, I happened to have read it and remembered. 💖

[rain elk]

For over a year?

[dull pier]

That notification is from your Apple account, not PnS.

It's blocking the transaction. You have to authorize it.

[crude haven]

It’s so strange because I’ve been playing for a year without any issues from Apple

[oak edge]

That just means you got bad luck lol

[dull pier]

Apple is the worst. If the game won't over pay Apple there seems to mysteriously problems

[rustic moon]

The issue will return. Apple will only fix it once but after that they will not help staring it is a pns issue.

[dull pier]

it an notification from Apple because Apple blocked the transactioin. not a pns issue.

[stable holly]

各位好，本人想買返一隻Account來玩，如果有想出嘅可以call加我，

[slim stump]

Many states have two governor icons🤣

[worn lodge]

It’s after recent updates. Apple now has PNS tagged as a fraud charge. Or something like that. I am enjoying keeping money in my account for the time being.

[woven spindle]

I'm having issues getting into one of my farms I can switch to all but 1

[cursive tide]

I came here with the same question, I haven’t seen or heard of these messages in over a year. 😂

[solid cloud]

Yes they are real. You get them when you spend a lot.

[true jetty]

Is there something wrong with the tax rate on rss transport? My tax rate is 15% with a cap of 1,300,000 which should be 195,000 tax. I am being charged 229,411 which 17.6%. On my son’s account it is worse, it is supposed to be 20% but being taxed 25%.

[oak edge]

Maths correct. This is for the 15 percent one. It's going based on the number before this amount is subtracted out

And here is the one for the 20 percent one as well

[dull pier]

The top 2 are the tax amount and your max you can send. The slider is the total of those 2

It's just in a weird order

[true jetty]

That is not how tax works in the real world, this method is essentially taxing the taxes as well as the principal

[oak edge]

That's your issue stop comparing it to real world its correct. Pns doesn't work like a normal thing lol

[true jetty]

Then it shouldn’t be called a tax if it’s not going to be calculated how it is in the real world.

[oak edge]

But it's still taxes it's taking a percent of your rss and I just proved to you it's. Accurate

[true jetty]

All you did was prove how PNS calculated the tax as “correct” however I continue to contend that it isn’t “right”… cue the “if you don’t like it, then don’t play” comment

[oak edge]

You gotta stop comparing the game to irl its not that serious dude get over it. It's not a bug. If you wanna over complicate taxes for us all put a suggestion in or go complain to CS. I come here to play a game not to have real life crap in it

[dull pier]

Tax is a concept made by people and works the way people decide.

[sullen oxide]

It is like an income tax. You make 1000$, and they take 10% leaving you with 900$.

[true jetty]

This is not income. Transportation is a service. If the service is to transport 1,300,000 steel at 15%. The cost of transportation should be 195,000. If they want to “tax” this way then don’t say I have a transport limit of 1,300,000. Transport a net of 1,300,000 - 15%. This doesn’t sound like a lot when you talk about a single transaction on a single account…my mistake was thinking it was a bug and posting here, in actuality, it is a mechanism to drive more revenue.

[oak edge]

That's where you are screwing up. 1,300,000 is max rss you can transport after taxes. The tax goes to the raw amount not the 1.3m

Next you are gonna complain there is a 30 percent plunder tax😂

[true jetty]

Nah, but don’t get me started complaining about diamond surprise boxes….

[clear skiff]

Hey Red, yeah after Apple latest update, this is now 3rd time locked out of spending with iTunes. Easy to fix but annoying. This is Even when I am using Apple gift card. Guess they don’t want me spending anymore in game. Sorry devs

[bitter palm]

Look at this glitch… game is frozen. If I end it I forfeit the battle.

[oak edge]

If you aren't completely frozen and can click alliance war click it for some odd reason this is a weird hack I've used to fix alliance trial glitches

[digital musk]

Is this title ‘Racoon Police Station’ incorrect on a train event? I believe last event had this title.

[gaunt shoal]

Your correct. It's generically the same event. Just different title

[digital musk]

True, but they are supposed to change it for this event 😂

[sullen oxide]

It has been reported 😬

[dull pier]

Same guy that's responsible for traps not working was supposed to fix that

[ancient crystal]

Raccoon police station has vanished😂

[sullen oxide]

It was never here 🤣🤣🤣

[oak edge]

https://tenor.com/view/will-smith-men-in-black-gif-4907321

[runic stratus]

Idk where you live but in my fantastically terrible state of California, we tax the taxes and then we vote for taxes to go on the taxes that we taxed….. so this is actually very much like real life….. but regardless a game shouldn’t be compared to reality. Especially when it comes to debating the definition of a single word which could be used or interpreted in many different ways or many different applications. For example they call it taxes. You call it service cost. I call it theft ¯_(ツ)_/¯

[runic stratus]

If you exit game and go right back it will pop up a message saying ongoing battle. With two options to either end or fight. So you can “refresh it” so to speak

[lament mesa]

I have the same problem. My account gets locked every time I reload with a gift card. This is going to get old very fast

[solid cloud]

Stop using gift cards with apple. It’s not wise.

[left pier]

theres a bug in the rankings for apex. it says everyones from one alliance all top 100 and there not from that alliance. strange

[ionic cove]

👆👆👆👆

[oak edge]

A mod says it's been reported

[lament mesa]

I refuse to link a credit card or payment account to apple. It is like giving them blank checks. For that reason I load my account with gift cards when I want to spend money.

[solid cloud]

It’s really not. You could also use PayPal. Or add money to your account directly. But you take a huge risk using gift cards.

[dull pier]

It's Apple blocking them not PnS. Go yell at Apple since PnS/37ie has nothing to do with it.

Apple does this with any Chinese bank, it's not just this game

[left pier]

thanks

[cosmic dagger]

I can’t select the old weapon to upgrade

[oak edge]

Did you unequip the old one

[cosmic dagger]

I just thought about that…thanks…it worked

[runic stratus]

I buy vouchers on pns website which gives me coupons and vip status and credits and zero taxes and I use the vouchers in game as needed. It’s fantastic cuz the coupons last longer cuz it’s big chunks rather than small micro purchases, Apple can’t steal my money which they love doing, and when u buy with vouchers is literally instant. There’s zero load time so if ur being slaughtered in vc and need speedups or ports or whatever it like poof done. Highly recommend it

[dull pier]

People who use Apple products don't care that they take so much and try to control what they have access to. They always seem to side with Apple even tho its a trashcan

[runic stratus]

I use Apple…. But I still like coupons and no taxes

[fading harness]

Many player can’t connected to the game anymore and have acces them accounts it’s normal ?!

[rocky ginkgo]

Impossible de ce connecter

[long zinc]

A nouveau !

[little ibex]

Encore un bug de serveur.... connecté 20 minutes et rebug...😤😤

[fading harness]

Me to … can’t connected to the game again …

[mint oxide]

Idem :/

[long zinc]

Une protection système ça serait bien non? On ne peut pas se connecter !

[bold bone]

idem

[mint oxide]

pas de Dead Rising ce soir 😭

[bold bone]

J'ai cru que mon precieux compte a ete pirate... c'est quoi ce delire?

[fading harness]

C’est mon ace qui est pénalisée et dans 1h war res donc c’est mort aussi j’imagine

[little ibex]

Pareil pour moi et ils vont nous refiler 400 diams alors que j aurai du faire le plein de bouteilles d'eau pour nano..

[fading harness]

Mon ace est mort et j’aurais pas de bouteille d’eaux pour hydrater les troupes !!!!

[bold bone]

https://tenor.com/view/hyper-ventilate-nervous-sheldon-big-bang-theory-jim-parsons-gif-17850741

[little ibex]

Pns en Pls...😂😂

[mint oxide]

https://tenor.com/view/panda-angry-mad-tantrum-cute-gif-15745177

[tulip snow]

Can't finish dailies due to research and don't get credit when research is done. The only way I can get credit for upgrade tech is if I have rss and speedups to complete it in less then 24hrs.

[sullen oxide]

Not really a bug. The daily is for starting a research. You can easily finish points for your boxes without researching or building every day.

[tulip snow]

I see it now it gives points for rearch when starting, would be nice if it were consitent with research, building and training. And yes you are right you can easily get the points if you pay every day.

[sullen oxide]

It does give points when starting a research.
And I haven’t researched anything in a year and easily get 180 when I need to

[novel hare]

How come, when you select that you don't want to see a certain message in the game again, it still pops up the next time you log in?

[fading harness]

Plus hypocrite et faux c’est difficile à faire … je ne suis pas choquée et malheureusement c’est pas la premières fois que les réponses sont complètement … laisse jugée

[crimson hamlet]

Prob reported alr. It's a bit odd that if you have tablet mode activated and restart the app that the chat always goes on state chat

[strong burrow]

I recommend you delete this post and hide your UID before posting again

[bitter loom]

thank you appreciated

anyone else having trouble logging back into accounts bound to facebook?

[verbal elm]

Yes, I am also not able to log in with Facebook

[hidden crow]

Hearing from alliance members that there is a Facebook login issue again. Please fix before Wk 😂

[long zinc]

Bonsoir, on va avoir un bug tous les soirs?
A nouveau il est impossible de se connecter

[little ibex]

PNS FIX YOUR FUC...G SERVERS PROBLEMS

[slate flume]

It’s been reported and yelling in here won’t fix it. 🤷🏻‍♀️ submit a ticket and there’s a better chance they’ll read it.

[earnest cipher]

Customer Support Contact Methods

Method 1 (in-game):
Tap on 'More' (gear icon, bottom right of task bar) > Settings > Help > Contact CS

Method 2 (out of game):
Email: [e-mail]
You will need your UID, which can be found under Settings > Account

Method 3 (out of game):
Facebook Messenger: @PnS.37Games
You will need your UID, which can be found under Settings > Account

REGARDLESS OF CONTACT METHOD: Remember to include any and all relevant screenshots related to your issue, including screenshots representing your normal or expected outcomes, and/or proof of purchase, if applicable.

Please be aware that CS is not available 24 hours a day. Please be patient when waiting for a response.

[fading harness]

I open ticket and is the answers CS answered me fore yesterday can’t connected and destroyed my rank ace

[odd escarp]

How can I access the language chat category on this discord?

[slate flume]

Visit the #🔠language-select channel

[odd escarp]

Thank you

[slate flume]

Unfortunately we are unable to do anything regarding that. That’s why we can only tell you to submit tickets to CS and hope they fix the issue.

We are not sure if the issue is with the game or the method of how players are logging in. We are waiting for captains’ feedback on the issue. So the only thing we can recommend is to continue contacting CS.

[solid cloud]

Because it’s only for that session that it counts. It resets everything like that when you log back in. Not a bug. Just obnoxious and bad design.

[jaunty rover]

The game won't let me log in. Loads to 55% and then says no network found. Been 2 hours now. I have updated the app and rebooted several times.

[gaunt shoal]

Did you get in? 55% identifies it being your side. Maybe clear your cache/ log airplane mode on and wait 30 seconds.

[jaunty rover]

@gaunt shoal I did after nearly 3 hours. Everything else worked including discord. Doubt it was my side.

[vocal atlas]

I just opened a bunch of ace hero choices and got no points for the hero upgrade event!

[oak edge]

Not a bug that's normal

[vocal atlas]

?? How do you get. Points then?

[oak edge]

Not with those cards. Gold, purple, and blue cards(can't remembercolor for 3 star lol. If you obtain not use perfects... tavern, pit by buying McCarty, ruins by saving eve or buying vavara, etc.

[dusk fjord]

Can’t claim personal activity 😭

[oak edge]

Did you immigrate

[rustic moon]

Here’s a bs bug…. Immigration blocked because it said I signed up for nuka…. I don’t do nuka ever. It’s just annoying

[oak edge]

Are you talking about the thing where you can't fly while a nuka timeslot is going

[safe stone]

Anyone else have trouble signing on to a Facebook linked account? 👀

[oak edge]

Both mine are fine

[safe stone]

Ugh maybe it’s just me then. This is all I’m getting

[dusk fjord]

I did. 😅 does it affect the event?

[oak edge]

Yes it does

[torn shore]

Has anyone else ran into the bug where hero duel survival says your rank yesterday was unranked even though u used all free attacks. Happens all the time now its annoying.

[past fiber]

You should know that…

[rustic moon]

I do know that… but I also didn’t sign up for nuka

[past fiber]

Using all your free stacks isn’t enough to be ranked. Sometimes you need to spend more time there in order to get the ranks.

[past fiber]

You missed on the update where you don’t need to sign up anymore. Welcome back :)))

[rustic moon]

Harass me here but ignore my pm? Tsk tsk tsk…. Who is the evil entity who turned slow mode on here? 👀👀👀

[past fiber]

I didn’t see ur messages. Ok, I’ll go harass you in DMs 🤣
And wasn’t me 👀

[rustic moon]

Still. Don’t participate… shouldn’t make you wait

[past fiber]

Agree.

[rustic moon]

Dm… pm…potato tomato

[woven wedge]

Anyone else having an issue from getting a 12th task from showdown? It stopped at 11 for me I could have sworn it was 13 task per person.

[sullen oxide]

Depends on your Grade.

[woven wedge]

Oh damn so get 9 buy 2.

[sullen oxide]

Yes, 9+2, 10+3(?), and 11+3

[manic shale]

Not counting Nova credit purchases for the Nova challenge...

I've received and even purchased from the store several Nova credits and they are not reflected on the daily Nova challenge....

[vagrant oriole]

I think they go to your bag as nova pts item, so you have to use them from your bag or from nova before the points are credited.

[jaunty otter]

Yesterday was unable to login, late night was able to log in but everything was slow. Now I cannot enter troop training building, bioenhancer building or campaign chapters.. also search button for tiles/ZL not working... something went super wierd yesterday

[rustic moon]

Finished the event but won’t let me complete stage 4

[muted epoch]

Really gold coins when we can't use them anymore?

[oak edge]

If you read status report you'd know it's been reported already

[oak narwhal]

Am I missing something? I have claimed the document but it says I don’t have one and I can’t finish the mission.

[potent ocean]

I'm having the same problem. I got the Classified Document and I see it in my bag, but in Hidden Truth is says that I dont have it yet

[sharp lintel]

Count me among the problem havers

[icy ermine]

I got the same problem 😶

The game needs to fix it ASAP

[potent ocean]

It's quite a glaring bug, to prevent completing the big event

[potent ocean]

Just got fixed for me

[icy ermine]

Fixed

[valid osprey]

devs either dont seem to care about this at all, or simply dont know how to fix it, if you ask them in game they will probably ask for screenshots of your nonexistent notifications

[stone willow]

Is anyone else having trouble using the points in attack origin technology event

[oak edge]

Did you drop off the bullets in the thing

[stone willow]

No. Lol. Got it thx

[oak edge]

No problem took me an hour to figure that out half asleep this morning😂

[cloud escarp]

Fixed

[vivid pecan]

Valiant Conquest still give gold coins as reward

[alpine cradle]

Are the gold coins going to swap to joy coins, or is it just a waste of energy to get points for these rewards this time?🧐

[polar terrace]

They will at least convert to 1000 diamonds per coin.

[stone willow]

There’s no convert option in the bag

[vagrant oriole]

#🌟discord-post message

[stone willow]

Yes I get that but they converted at the end of the last lucky wheel

Never mind thanks

[upbeat iris]

https://tenor.com/view/fix-it-snl-oscar-rogers-weekend-update-kenan-thompson-gif-10667500

Gold coins are@now showing up in people’s weekly alliance@shops- there’s also no conversion option, and you gave them out as awards in Valiant alliance expedition….

[solid cloud]

The conversion happens tomorrow. It was in the system message. June 27th.

[sullen oxide]

Still is a bug that they continue to be offered after discontinuing the event.

[upbeat iris]

Just wish they would offer an equal value object for the ones that were awarded after event ended. Doom coins or joy coins, sticky bombs or something of that nature.

[wraith zodiac]

What the *ell did they do to the arena?! I used to hold my own, now post maintenance, I just came away from there 0/10. i feel like a whipped pup. WTF

[crimson hamlet]

GUI problem in the pit

[rugged pawn]

Anyone experiencing really bad chat delays in game alliance chat, msgs and friend msgs? We have bad delays and out of sync messages in s76.

[elfin talon]

Yes, I'm having the same issue but it seems the iPhone users are okay?

[rugged pawn]

No, they are worse, I think I tested in alliance chat and 14mins between my test comment and their reply, they have also reset their iPhone

[elfin talon]

On my alliance chat, their messages jump but none of them see my messages until a while later. Definitely a lot of chat lag on my end.

[rugged pawn]

I posted the time at example 40mins past the hour their reply time was 54mins past the hour

[ancient crystal]

Chat disappears when switching accounts. I am very frustrated……

[rugged pawn]

Hopefully someone can look into it for a fix 😊

[urban carbon]

Fix the resources field on a sanctuary why after update they didn't recharging ,and I must exit for farming that's field

[rugged pawn]

It's affecting the in-game messages too they are being received 13-14minutes after sent

[runic stratus]

Yep. Chat glitch is terrible. And I’m on iPhone fyi

[rugged pawn]

Any mods on able to look into it pretty please 😊 Androids affected too

[rugged kernel]

We have asked, waiting for reply

[rugged pawn]

Ok thanks 😊

[rugged kernel]

But since it's past 10pm in Japan, I wouldnt count on a response right now...

[rugged pawn]

Ok, it's after 1am NZ so I'm crashing just wanted it submitted as feedback 😊

[stable oyster]

No one can see me in game message. Also conversations got deleted

[vernal glade]

So great chat is crushing alot. Lag like hell. Some can be read some message never arrive the Chat.

[bleak silo]

ギルドチャットにバグがあります！きちんと会話できません(´・ω・｀)

[stable oyster]

I'll be happy with 10 perfect frags as compensation. Not 100 diamonds, lol

[sinful stirrup]

Mails not delivered and cannot harvest farm and etc

[vivid skiff]

Buildings show the extra stats under details, but they don't appear to be applied under boost info. They also don't appear to be applied at all, as I haven't seen a difference in lair percentage, which I would expect to see with all the added boosts being most of my buildings are 39/40

[oak tinsel]

Alliance chat is lagging really bad. Some messages are disappearing too.

[ancient crystal]

Both Alliance Chat and State Chat are broken.

[solid cloud]

Still says 71 hours

But people can’t participate

[mental ledge]

Alliance chat and state chat are broken. Lagging, missing messages, deleted messages. It's chaos 😅

[sullen oxide]

Alliance cooldown was left at 71 hours while they changed the personal cooldown to 96 hours.
Guess no one in the programming department does their job of verifying details

[wild tulip]

Sonic Decoy/Speaker Trap bug has been reported to Captains, too.

[strong burrow]

#❗status-update message

[tiny tusk]

Bug in alliance chat: the messages that some of our players send appear with a huge delay of several minutes since the update. Anyone else in this situation?

[copper pond]

We have the same situation as well

Stupid update 🤦🏻‍♀️

[odd escarp]

Same for me

[tiny tusk]

Ils veulent nous faire taire 🫣😂

[copper pond]

C’est ce qu’on se disait aussi 🤣

[tardy cargo]

I feel like a mad man talking to myself

[copper pond]

We all do bruh 😆

@wild tulip Will this bug be fix?

[tardy cargo]

What's punny is that you said something 20 mins ago and suddenly your farm account appears

[wild tulip]

hope so

[odd escarp]

Ils ont peur qu'on les réveille à force de parler😂

[tiny tusk]

We even have time to think about what we're going to answer to ourselves 🤪

[cold flume]

The Alliance chat is broken. The game developer needs to fix these issues. Additionally, I don't understand why they added😕 Bioenhancer to the commander info profile.

[severe sable]

Yes the alliance chat is a mess please fix.

[copper pond]

😂😂

[hard pumice]

I have noticed that the sanctuary rss do not appear to be refreshing with new amounts available. I used fast producer and now nothing is showing up

[hexed rover]

Confirming chat broken

[hard pumice]

Did the available timing increase?

[severe sable]

Big update=lots of issues

[hardy cave]

Speaker is bugged saying 96 hr cooldown even if you never left the alliance to join event

[distant plinth]

@untold lion Alliance chat, Alliance mail and private mail have an issue...

[untold lion]

this message is already known to us and has already been reported 🙂

#❗status-update message

[hexed rover]

Chat fixed for me

Not getting bag lair reward notification bubbles though.

[violet depot]

After Update, The chip section does not display correctly.

disregard, this was only on the PC Client

[jagged aurora]

mobile

[jagged aurora]

Also farms in city are not producing anything, except the one I have a boost on for daily and its doing it every 30 mins

[dire egret]

Nothing to collect no gass,steel food or anything on 4 accounts!

@jagged aurora same just the ones with boost

[dire egret]

@untold lion check screenshot,nothing is producing

[untold lion]

have you restarted the game it should be fixed now

[dire egret]

@untold lion i did and its not fixed

[untold lion]

we will forward this problem you can also do it and open a ticket at cs.

[dire egret]

@untold lion i did sent ticket buth they never fixed anything before so i am.not hoping on that one.thry told you it is fixed and its not

[hard pumice]

I agree. I am having the same issue with rss

[hard pumice]

I also did the fix option and that did not help

[untold lion]

I just see this message has already been forwarded to the captains. to fix the problem quickly you can also write to the cs team. btw please tag mods only in urgent cases. 🌺

[dire egret]

Ok sorry didnt know that,thanks anyway

[craggy otter]

small trick: switch to economy talent then back to balance.
then it will show rss to collect

[dire egret]

@craggy otter thanks il try it😊

@craggy otter not working for me

[craggy otter]

works for me every time whenever I login

[mighty horizon]

The description of sonic decoy says you must wait 71 hours for participating instead of 95 hours now.

[amber storm]

Consecutive build feature isn’t working, otherwise it would have finished level 12 and started 13.

[amber storm]

Oops, finished 13 onto 14

[strong burrow]

It just keep you in that screen instead of throwing you back to sanc screen when the update is done, doesn't auto start the next update

[dire egret]

My troops are eating 12milj food / hr. When are they gonna fux the rss problem at the sanctuary!!??

[jagged aurora]

I think you have to stay logged in on that account

[jagged aurora]

they gonna need to compensate for sure, loosing food I need for builds and you can only send so much to warehouse

[gaunt shoal]

You always get the food back when you click your farms inside you sanctuary . It's never actually gone

[delicate furnace]

Soooo is this being logged to be fixed?

[solid cloud]

Yes. It has been logged. The mods have done all they can at this point. Check #❗status-update if you want information.

[crystal leaf]

Sooooooooooo, anyone try to do speaker trap yet? We did and we’re ALL getting a 95 hour message. Nobody can rally. We did speaker last Thursday. It’s been over 96 hours.

[gaunt shoal]

Click on the status update. The link is right above your post

[crystal leaf]

Awesome. Thank you.

This really should’ve been a system message. It would’ve been nice to have a heads up.

[dire egret]

@gaunt shoal there is no food to collect thats the problem. Plants are producing nothing no steel no food no nothing

[dire egret]

They say they fixed the problems,they didnt so when are they going to fix the food problem?

[icy ermine]

I have army research maxed out, fulled Apex, Nova, Glory Refinement lv.25, but why my troop damage taken down only 68.5%, missing 1.5%, does anyone know why??? is it a bug???

[lost tendon]

The description for how to obtain the heroes from Joy 777 and the death bass nano weapon still list the old event days.

[onyx ginkgo]

I am having a problem with changing accounts on mobile. I have had a ticket with CSS open for 3 weeks and no solution yet. I have three different accounts and each is assigned to their own facebook account. I was always able to change the game but now I can not. If i try to change the game, It goes to an account I have never set up. Only way for me to get back in MY game is to delete the app and reinstall. But my problem is not fixed.

[lost tendon]

The new McCarty skin. The patch note calls it "Man Made," in game it's called "Moonshine." It seems it ought to be called "Made Man" as in a ranking mobster with protection from the don. The prohibition era suit and weapon seem to support this. May have been a translation problem.

[sinful stirrup]

I’ve problem with food and other resources and cannot collect. When this will fix?

[coarse cave]

I can not log into the game on mobile atm, it said cannot to host or server

[fathom bison]

I message CS4 times yesterday about the RSS problems, They told me there was no problem.
"That RSS output is the same" and they only changed "how often you could collect". I call BS on that!

[deep narwhal]

Virology labs inside sanctuaries r not producing anti-serum. Y ? State 61. RWB alliance. Whole alliance this is happening

[jagged aurora]

lmao so once every 3 hrs yesterday was normal? I also call BS...

[rose cloud]

Lady M’s rage effect is randomly glitching out at the end of Alliance Trial. It either starts late or allows an attack through then kicks back in for 1-2 rounds. Makes it difficult to play the game effectively.

[strong burrow]

Her special prevents the enemy from gaining rage, but if you don't decrease it they'll fire at least once

[upbeat iris]

So…..it says I have won multiple coins for the beach stage, but I have yet to see a single one? Does it reward after it’s done?

[rustic moon]

Same.

[bold coral]

Timed tavern coins are not showing in bag despite winning them in the beach event.

[upbeat iris]

Or is it you have to clear stage 2?

[worn berry]

Having the same issue here but also myself & an alliance mate bought coins from alliance shop yesterday & they aren't showing in our bags.

[oak edge]

You need to clear both stages if you fail 2 you start over again at 1

[sullen oxide]

We have reported it based on initial reports. Like always, mods don’t know shit 🤦‍♂️

[orchid valley]

Sooo i cant get my coins for beach tavern

[oak edge]

Not until you complete stage 2

[orchid valley]

But its says stage reward so it shouldn’t say stage reward if i have to beat both

[oak edge]

The reward you have to match 3 to get. It shows you in stage 1 thats how you do it. Maybe it makes sense to me cause I like games like these

[ionic cove]

Should have 40 coins right now after winning first stage 5 times. It is not in bag

[oak edge]

It says it's a 2 stage event

[ionic cove]

Well that’s dumb

[solid cloud]

Was gonna come here to say. That's for clearing stage 2, not just stage 1.

[brazen latch]

Then that shouldn't show after the first stage, imo

[ivory prairie]

Agreed. It says you won them

[ashen thistle]

According to the pop up after clearing the first board, we should get 8 coins for that. So after 5 tries, if we only cleared the first board, we should still get those coins as it shows they were earned. I am showing none of those or the other rewards. It’s very misleading if we have to completely clear the stage for them.

[oak edge]

That's incorrect and yes misleading. But this is how I understood it. The first stage trial run. The rewards before stage 2 is a pop up of what you can possibly get if it was a reward you would get a confirm button.

[ashen thistle]

It’s misleading then. They should just bring back the wheel. You spin it, you get what it lands on. You don’t end up with nothing.

[oak edge]

I wouldn't mind I they kept the tavern and let us buy with diamonds like lucky wheel. This tavern gives troop size heros so I'd like to see it stay

[ashen thistle]

I like this idea too. Something instead of nothing. Allow a little flexibility

[rapid flare]

At the very least. The more money grabbing they get the more disenchanting the game is.

[ionic whale]

If I can count on my hand how many times my messages just vanish while trying to send friend messages to people in a single day. I tremble on two hands right now. It is so very very very and very bad. Like ripe maggot garbage kind of bad. iOS. Not the only one either.

[ionic whale]

Also states stage cleared reward. Not stages cleared reward

[mint knoll]

I came here for the same reason. What a BS and broken event.

[oak edge]

So it does not. Looking at the screen it's definitely a pop up of what you can get in stage 2. Cause I got the 3 hour speedups and diamonds I matched 3 of. It's just misleading pop like all their other misleading pop ups

[oak edge]

It says it's a 2 stage event you are proving me even more correct at this rate

[ionic whale]

Maybe I am missing something here

[oak edge]

Stage 1 gave 1 60 minute speedup... which in turn means the rewards you see there you can match in stage 2

[ionic whale]

Does it say stage reward or stages reward?

[oak edge]

2 stage events usually mean you don't get the reward till you complete both stages

[mint knoll]

Stage vs Stages. each stage, singular. Stages, many stages/ all.

[oak edge]

Also dont forget it says you go back to stage 1 if you fail lol

[ionic whale]

Ya also a messy wording

[oak edge]

I realized real quick it was casual pns being vague with a bit of misleading but it's definitely in the rules just not worded right😂

[ionic whale]

Where are you seeing in the rules that both stages must be completed to get the reward?

[oak edge]

At the end of rule 1 I gather that info due to saying you start a 1 each time you fail

[mint knoll]

that doesnt mean that the reward is locked behind stage 2. quit trying to find a non reason for their mistake.
The fact that there is a clear distinction between singular and plural, AND all the people in here talking about it, means there is a problem.

[ionic whale]

Ok it doesn’t reference a fail. It can be completed and will restart at stage one. I am educationally guessing this. But, i don’t see that even close to mentioning both must be cleared. Hindsight ya we look. But no clearly does not state anywhere both stages are needed to be cleared to gather the reward. In fact it sort of just the opposite where I circled.

[oak edge]

I'm not this is also by gathering info from others. Have you not seen how ticked off I've been from the update obviously not. 🙄 to a 2 stage event with a match 3 factor to it that's simple to understand imo I'm tryna help with the knowledge ive gather from running it 20 times

@ionic whale a fail is 7 slots filled is deemed a failure which in turn goes back to rule 1 you start back at stage 1

[ionic whale]

But a stage was still cleared

[mint knoll]

It was just giving off the vibe of trying to excuse them. that is all i meant. not attacking you lol . @ bionic

[ionic whale]

There can be thousands of stages for example and go up to 999 it still does no preclude you cleared a stage.

[oak edge]

Yeah i suggest you not say things like that to me cause I personally want their heads on player currently lol

But even if you clear stage 1 it makes you go back most irritating thing ever

[mint knoll]

Same as that puzzle master clearer thing. where they give you a target of tiles to clear. And it just keeps going to infinity

[orchid valley]

Hmmm

[ionic whale]

I hope this isn’t taken personally. I am just well trying to make a point as all. I don’t take it personally. From any of you guys. I don’t think you wrote it. Yes their English is not great. I am still looking for a doctor to flip me back the right way as I didn’t know skin is the biggest organ “in” your body.

[orchid valley]

Lol

[mint knoll]

Key word "in"

[oak edge]

We were just talking about that in general how the wording is probably wrong due to their native language lol

[orchid valley]

Now they fixing it

[mint knoll]

They changed it ,.... now it says "Event Reward" instead of Stage reward ... lol

[icy ermine]

Again, I have army research maxed out, fulled Apex, Nova, Glory Refinement lv.25, but why my troop damage taken down only 68.5%, missing 1.5%, does anyone know why??? is it a bug???

[slate flume]

Yup. Cause when mods reported it we referred to it as “bait-and-switch” (again).

[odd escarp]

Where are the 40 time recruit coin?

[gaunt shoal]

You needed to clear both phases

[odd escarp]

So pay..... Always pay.... It's not a game, it's a bank....

[spark moat]

Hey guys i should have a least 40 gold coins for timed tavern i got diamonds but no coins

[gaunt shoal]

Did you complete both rounds. You need to do that to get the coins

[novel orchid]

I just bought a "Discard pack" and even when I didn't Discard, it used all my attempts.
I took a video

[sharp warren]

what is this shit, the second phase can not be passed without spending money, i.e. shaving morons continued They didn't even say that you have to finish everything to get something

[sand nebula]

Hello there!
Since Yesterday update i'm not able to join the game !!!

I've already tried to update manually the game and my phone but still stuck

[sand nebula]

Allo

[jovial root]

Both of the new 'events' are aimed purely at spenders and the value in the associated 'packs' is non existent they aren't even trying to hide the enormous money grab this is, only they big spenders will really qtake part and widen the gulf even more between the whales and the remaining mere mortal. So here is my message to 23 games, you can take pns and shove it where the sun don't shine, after the weekend WK which I'm only doing out of loyalty to my alliance I'm gone and you can kiss my spending goodbye, it's about time the mobile game industry was investigated by the regulation bodies in every country they are available and u mean ALL mobile games publishers there is far to much rampant greed and deliberate code in games to force people spend, goodbye to all that are here it's about time we rebelled against being ripped off by games companies.

[sand nebula]

No response ,that sad!!!

[sand nebula]

That s also m'y perception right now Pal 🤬

[oak edge]

Have you tried fix game?Have you tried restarting your phone? Turning on and off airplane mode? How's your phone storage? Have you cleared the games cache? Have you tried a vpn?

[sand nebula]

Fix game? Done!
Restant phone ? dDone!
On and off airplane mode? Done
Phone storage? Still 65Gb available !
Game cache? Cleared!
Vpn? 'already used provider data instead of Wi-Fi !

I Can sée on playstore that i'm not thé only one
I wasn t even able to read m'y message on discord😒

[oak edge]

Hmmmmmmm last thing would be Uninstaller and reinstall the app

[elder urchin]

I don’t understand the money grab. Run feast’s everyday. Problem solved

[fading harness]

New design update … your laste update is a big trash and ace … I am surely not played this event anymore thank fore the time you saved me devs and money no more spend !

[errant forge]

Can anyone explain to me why my sanctuary farm is not showing the harvest icon. Since we lose food to our army we need to use this harvest of the food when we need to build our troops, research and other building. Used to be 5 minutes interval but of late it doesn't come out unless you logout and login back again. Utter rubbish on the latest update

[radiant cape]

Every beach tiles is bugged so it is impossible to clear without spending. The whole too much event time thing is now all extra events that can't give rewards without spending. All b.s. alliance events that people enjoyed don't give more rewards either

[wary sparrow]

@maiden shore

[maiden shore]

😂😂

[grand mantle]

For last hour I have been getting nothing but a “failed to connect to server”message while game is loading. The progress bar shows game loading at 100% then you get the message

[covert flower]

Also am getting failed to connect to server

[maiden yacht]

My wife and I are also getting the same message

[prime beacon]

I am having the same problem

[woven light]

Same

[oak edge]

Check your internet connection. I only get that when my internet is crapping the bed. And its crashed over a dozen times the past 2 days

[worn lodge]

I had not been able to get into game all morning but then I went off Wi-Fi as suggested and am on 5G now. I was able to get in game. Phew.

[unkempt urchin]

Im getting the failed to connect also and having issues getting in the game on 5G.

[pliant socket]

This morning I was on playing. Went to make coffee came back and it said new version detected. Now it’s unable to connect to server. I have restarted my phone. Turned the Wi-Fi off. Restarted the app and still cannot get in the game. Am I missing something? Looks like a lot are having the same issue

[oak edge]

I had the issue this morning. But since all the storms and what not in my area my internet provider in general is struggling and is my issue

[alpine cradle]

My timed coins are not showing up still & the event is about to end😖

[amber storm]

The mailer removed all capital letters and instead sent all lowercase in their place.

[gaunt shoal]

Did you finish both rounds

[alpine cradle]

I finished once on the 2nd, the rest just the easy 1st one

[gaunt shoal]

You don't get coins from the first one. So if you finished the second one you would have 8. So hopefully you got those 8

[alpine cradle]

That's what I thought, but they still aren't showing & I've restarted a bunch😭

[vagrant oriole]

Refiner gives 3000 instead if 1000 for ace.

[solid hatch]

Does anyone know what is going with some ppl not being able to login to the game?

[elfin trout]

these shouldn’t be popping up inside hqs now that the event is over. collecting them adds nothing to your bag (not a surprise on that last count)

[oak edge]

You sure I got pumpkins still in one of my hqs lol

[elfin trout]

i do on my farm too cuz i never clicked it but this is my main where i have the train ambience 😂

[deep niche]

I just won 8 more coins from Beach Tiles but unlimited hero event is gone. How am I use these coins now?

[gaunt shoal]

Wait for next time it comes

[gentle silo]

I didn't look to see if it was mentioned but my game is loading up in world chat instead of alliance chat. On iphone, for further detail.

[alpine cradle]

I still have not received the 8 coins I won before reset.. so I won't get to use them regardless. No fair