#Errors Logging In

1 messages · Page 1 of 1 (latest)

lethal cave
#

Error "I/O (std) error: Failed to fetch player profile"

I tried every troubleshooting step on support, reinstalled, installed an old version of the app, purged cache, waiting for my reply email. When I rolled back to 0.7.1 I got: "Minecraft authentication error: Failed to deserialize response to JSON during step MinecraftProfile: missing field name at line 5 column 1".

Using Cloudflare WARP
Logged into Official Launcher and other third-party launchers thousands of times.
System clock sync'd

Emailed support.

Is there anything else worth trying in the meantime?

bold onyxBOT
#

👋 Hello! Thank you for creating a new thread on Modrinth server

📃 Something went wrong with the game? Make sure to provide logs using mclo.gs
❔ If you're having an issue with Modrinth product, use our dedicated support portal instead

🔔 Don't forget to mark your thread as solved if issue has been resolved by using </solved:1379505438407528477>

kindred knoll
#

i have the same problem, and the support page says nothing about the "I/O (std) error: Failed to fetch player profile".