#🚨service-updates

1 messages · Page 1 of 1 (latest)

azure rover
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🛠 - <@&1016281040060420136> - We're investigating an outage in the Pre-Order Beta! Hold tight, rejects!

azure rover
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Service restored. Rejects, you know what to do...

soft nestBOT
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<@&1016281040060420136> Service Update!
We're investigating a wobble in the service. We'll report back once we know more, or the issue is solved!

soft nestBOT
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<@&1016281040060420136> Service Update!
Still investigating the latest outage in the @Darktide40K - sorry for the invonvenience and endless thanks for your patience. Praise the Omnissiah

soft nestBOT
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<@&1016281040060420136> Service Update!
No news at this time, but work continues. The candles are lit. The balms are being prepared. Please send insence.

soft nestBOT
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<@&1016281040060420136> Service Update!
After a little percussive maintenance, things appear to have recovered. Back to it rejects. The heretics await.

soft nestBOT
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<@&1016281040060420136> Service Update!
The universe is not like a puzzle-box that you can take apart and put back together again and so solve its secrets. That said, we are looking into the Matchmaking box and seeing if we can solve that one. Bear with us.

soft nestBOT
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<@&1016281040060420136> Service Update!
MACHINE SPIRIT TOP TIP: a premade group of 4 Rejects skips the matchmaking system, so buddy up in the Mourningstar before heading to Tertium and access will be granted.

Investigations continue in to the matchmaking system.

soft nestBOT
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<@&1016281040060420136> Service Update!
The flesh is weak. The matchmaker is eternal. Mostly. It works. And that's what counts. You might be paired at a broader range than you'd perhaps like. But its better than nothing! Right?

soft nestBOT
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<@&1016281040060420136> Service Update!
With your strength you protect me,
With my care I repair you,
With sacred oil I apprease you,
Be quiet, good spirits,
And accept that the patch is late, but still coming.

soft nestBOT
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<@&1016281040060420136> Service Update!
Only Flesh Falters: The Machine Is Never Corrupted.

However, the latest update to the Pre-Order Beta might be, so we're holding off deployment until tomorrow.

Shut down protocol initiated. Rebooting in the AM.

soft nestBOT
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<@&1016281040060420136> Service Update!
We’ve noticed a hiccup with Hab Dreyko and Vigil Station Oblivium, and decided to pull them out of the rotation for now. We have deployed Smelter Complex HL17-36 and will add Power Matrix HL-17-36 tomorrow as we are seeing reports of the heresy spreading further into Metalfab 36

soft nestBOT
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<@&1016281040060420136> Service Update!
The Flesh is weak. The Machine never dies. Well, unless you hit the sort button in your shop then the software crashes. Don't do that, rejects.

soft nestBOT
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<@&1016281040060420136> Service Update!
We're looking in to the current outage with the Pre-Order Beta for @Darktide40K! We'll update when we know more. In the mean time please grab whatever is to the left of your keyboard, and switch it to the right side. It does help.

soft nestBOT
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<@&1016281040060420136> Service Update!
We're still working on the outages, and whilst there is/was progress, we are aware that things are still 'not cool'. More news soon, hopefully the good stuff. Light a candle (in a safe and responsible manner).

soft nestBOT
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<@&1016281040060420136> Service Update!
I don't believe in fate. I believe in the Omnissiah. And praise be, it seems his blessings have been bestowed upon the sacred infrastructure. Get back in, rejects. The Heresy has risen in your absence.

soft nestBOT
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<@&1016281040060420136> Service Update!
Soo, when using the Shrine of the Omnissiah (praise be), make sure to let all the bits of interface (icons etc) load up fully before exiting. Or else your game client will go the way of Cadia. 🪦

soft nestBOT
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<@&1016281040060420136> Service Update!
A wise man once said "Our enemies may rest but rust never sleeps". Now I say to you "The heretics never rest, but progress doesn't reset". 🤖

soft nestBOT
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<@&1016281040060420136> Service Update!
We're investigating an issue where players are crashing out at the end of rounds in the @Darktide40K Pre-Order Beta, and have dispatched our resident tech priests with buckets of unguent to the appropriate locations. When they vox back we'll keep you apprised.

soft nestBOT
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<@&1016281040060420136> Service Update!
After liberal coatings of unguent and the wider communities chanting of the sacred litanies, it is now once again safe to pick up those materials and purge the Heresy from Tertium. Praise be.

soft nestBOT
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<@&1016281040060420136> Service Update!
You may have just noticed a stealth BETA patch. No notes to present as there are no content changes, this build offers some technical tweaks and adds some additional logging for us to look in to some of the lingering stability issues some of you are experiencing. 🙏

soft nestBOT
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<@&1016281040060420136> Service Update!
We're live!!!

soft nestBOT
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<@&1016281040060420136> Service Update!
Confused over how to locate the cosmetics & soundtrack from the Imperial Edition, Pre-Order Beta Rewards, Pre-Order Bonus & Devoted Rejects Pack? This might help:
https://support.fatshark.se/hc/en-us/articles/8064031762845/

soft nestBOT
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<@&1016281040060420136> Service Update!
Gamepass/Microsoft Store players - Today's patch is approximately 35GB. Yes, CHUNKY as an Ogryn. However, this is necessary to ensure future hotfixes, patches or updates should be smaller, or their size be more reflective of the changes made.

smoky spoke
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<@&1016281040060420136> Service Update!
We are currently experiencing a service provider outage in the East Coast United States and are currently working on a solve. Hold onto your servitors, it may get bumpy!

soft nestBOT
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<@&1016281040060420136> Service Update!
We're investing an outage that may cause Rejects in the East Coast of the US some issues. Bear with us whilst we commune with the Machine Spirit to bargain for a solution.

soft nestBOT
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<@&1016281040060420136> Service Update!
The Outage has been purged but the Heresy remains in Tertium... back to it, Rejects.

soft nestBOT
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<@&1016281040060420136> Service Update!
We're investigating the many reports of characters missing in the Gamepass/Microsoft store release of @Darktide40K since the recent 1.0.13/1.014 Hotfix. Updates to come the moment we have them.

azure rover
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<@&1016281040060420136> Service Update!
We've found the issue and are happy to say your characters are safe and sound. Bear with us whilst we pull the appropriate levers and push the requisite buttons to return your character lists to you. 👀

soft nestBOT
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<@&1016281040060420136> Service Update!
Order restored for our Gamepass/Microsoft store players. Your Rejects are back at your disposal. Just try not to get them killed... (If you're logged in already, please log out and back in to refresh your character list) 🫡

soft nestBOT
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<@&1016281040060420136> Service Update!
Seems the Warp hit the servers. Whilst people will be cycled out of the game, the doors have already reopened and the Rejects should be able to simply hop back in-game.

soft nestBOT
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<@&1016281040060420136> Service Update!
Patch 1.0.20 went live today! Unfortunately Comms-Plex 154/2f (the new mission) is not available just yet. We'll let you know when that changes.

https://forums.fatsharkgames.com/t/community-update-6-signal-update/

smoky spoke
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<@&1016281040060420136> PSA!
SURGE STAFF MAY CAUSE ISSUES FOR PHOTOSENSITIVE PLAYERS. WE ARE CURRENTLY WORKING ON ADJUSTMENTS TO THE VFX BASED ON FEEDBACK RECEIVED.



soft nestBOT
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<@&1016281040060420136> Service Update!
The immeasurably Comms-Plex 154/2f is now open for business. Get in there, Rejects. These heretics aren't going to maul themselves.🤖

soft nestBOT
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<@&1016281040060420136> Service Update!
Many fixes included in Patch 1.0.22 which went out earlier. The machine spirit is pleased!

https://forums.fatsharkgames.com/t/patch-notes-1-0-22/73946

soft nestBOT
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<@&1016281040060420136> Service Update!
Seems to be a disturbance in the machine (@ 14:40 CET) and our Tech Priests are investigating. We'll update here when more is known. Light a candle pls.

soft nestBOT
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<@&1016281040060420136> Service Update!
The Spirits are pleased and the service is back up, and along with it Patch 1.0.26 hotfixing some issues that manifested in Patch 1.0.25 earlier this week - notes for which can be found here:
https://forums.fatsharkgames.com/t/patch-notes-1-0-25

soft nestBOT
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<@&1016281040060420136> Service Update!
On February 22, 2023 at 10:00 AM CET we are looking to put Patch #4: Blessings of the Omnissiah live to players on both Steam and Microsoft Store/Gamepass. We'll publish patch notes to the usual platforms (Steam and Fatshark Forums) when the time comes. Praise the Omnissiah 🙏

soft nestBOT
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<@&1016281040060420136> Service Update!
We just pushed out a hotfix fixing a memory leak introduced in today's 'Blessings of the Omnissiah' update. We’re aware of other additional stability issues caused by the update and are also working on fixes for those to roll out as soon as we can.

soft nestBOT
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<@&1016281040060420136> Service Update!
We've made some changes to Pox Hounds & the in game Condition 'Hunting Grounds' this week.
We'd like to run a test of the new Hunting Grounds changes this weekend so you can feedback on the changes.

Are you ready to take on the Hounds again? Or are we barking up the wrong tree?

soft nestBOT
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<@&1016281040060420136> Service Update!
The Rejects have spoken. Pox Hounds will be unleashed per the following schedule.

All times in UTC

  • 13:00-17:00 24 February
  • 21:00-03:00 24 February
  • 13:00-17:00 25 February
  • 21:00-03:00 25 February
  • 03:00-03:00 26 February (Available 24 Hours)

Happy Hunting!

soft nestBOT
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<@&1016281040060420136> Service Update!
Sire Melk's Requisitorium will be busy restocking and will be unavailable from 23:55 UTC today (22/3), the Armoury Exchange will be closed for relocation at 7:55 UTC tomorrow (23/3) - both will be available again after the deployment of the upcoming Content Drop!

soft nestBOT
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<@&1016281040060420136> Service Update!
Rejects, Warhammer Fest might be over but we do have some cosmetics to keep the celebration going in Tertium! Claim your helmets and trinket with the code WarhammerFest here: https://bit.ly/426qVhB

Code is available to claim until 18 May 2023

soft nestBOT
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<@&1016281040060420136> Service Update!
We're currently investing an issue with the Operative Cosmetics section of the Armoury for Ogryns, and have closed it until further notice.

soft nestBOT
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<@&1016281040060420136> Service Update!
The issue with the Operative Cosmetics section of the Armoury for Orgryns has been resolved, and is back open for business!

soft nestBOT
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<@&1016281040060420136> Service Update!
We're investigating an issue with AMD GPU users crashing on launching Update #10 'Rejects Unite' in @Darktide40K

soft nestBOT
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<@&1016281040060420136> Service Update!
We found the issue with AMD GPUs on the latest release of #Darktide and are preparing a fix for this. We'll tweet when it's live☀️

soft nestBOT
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<@&1016281040060420136> Service Update!
The Hotfix that resolves issues with AMD GPUs and @Darktide40K is rolling out now, along with some other crash fixes, localisation fixes and a VOIP fix.

soft nestBOT
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<@&1016281040060420136> Service Update!
We are aware of a bug with Trinkets not being compatible with the Braced Autogun (Dolumar Basalt) weapon skin in the Veteran Pack currently available from Commodore’s Vestures. We will hotfix this in the coming days.

soft nestBOT
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<@&1016281040060420136> Service Update!
Congratulations Rejects! Ascension Riser 31 will begin to appear at approximately 8:00 UTC Friday June 2nd!

soft nestBOT
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<@&1016281040060420136> Service Update!
We have identified an issue with Power Matrix HL-17-36 when under the Power Supply Interruption condition where players were not able to complete the mission. This has been removed from the Mission Board until a fix has been patched at the next available opportunity.

soft nestBOT
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<@&1016281040060420136> Service Update!
We're investigating an outage tied to our login service that is preventing players from signing into the game. We will get back to you with an update once we have fixed the issue.

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<@&1016281040060420136> Service Update!
The login service is coming back online. Some players may still encounter troubles logging in whilst the fixes roll out. We will update once we're confident the service is back to full capacity.

soft nestBOT
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<@&1016281040060420136> Service Update!
The login service is restored and players should be able to access Darktide once more. Thank you for your patience during these last hours. The Emperor Protects!

soft nestBOT
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<@&1016281040060420136> Service Update!
Today there will be a maintenance period in which players will be unable to log in into the game. We expect this to last around 3 hours, commencing from 07:00 UTC.

soft nestBOT
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<@&1016281040060420136> Service Update!
Our maintenance has concluded and now Patch #12: Into the Maelstrom is being deployed!

soft nestBOT
soft nestBOT
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<@&1016281040060420136> Service Update!

We're currently working on fixing an issue that is resulting in a high number of server crashes (and thus, prematurely unfinished matches). We hope to have a fix for this issue shortly.

soft nestBOT
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<@&1016281040060420136> Service Update!

There are some reports of players crashing while playing PS5. We've tracked it to an Out of Memory related issue which has been mentioned in our patch notes. A fix is coming for it next week with the release of Grim Protocols. (1/2)

soft nestBOT
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<@&1016281040060420136> Service Update!

Hey everyone. We are aware of the Error 9999 issues related to our new game mode, Havoc. We're working on solutions right now and we'll have an update on it soon.

soft nestBOT
soft nestBOT
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<@&1016281040060420136> Service Update!

We have identified an ongoing issue preventing players from playing Havoc missions. Our teams are currently investigating a solution. Players will not be able to play Havoc until further notice.

soft nestBOT
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<@&1016281040060420136> Service Update!

We have deployed a fix concerning Havoc missions. Players are now able to play Havoc mode and receive their rewards. This week only, some players might not receive a notification pop-up regarding their rewards, that said rewards will still be granted.

soft nestBOT
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<@&1016281040060420136> Service Update!

Hey Everyone,

Since the release of Nightmares & Visions, we’ve been closely monitoring performance on our platforms. We’ve found in particular that XBOX Series S players are suffering from out of memory issues. /1

soft nestBOT
soft nestBOT
soft nestBOT
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<@&1016281040060420136> Service Update!

We've deployed a backend fix just now that should solve the character select crash players get from having an Ogryn with an equipped Pickaxe.