#GIT problem - Either the remote repository doesn't exist or is unreachable

1 messages · Page 1 of 1 (latest)

lucid jackal
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The problem occurs randomly - sometimes it locks up apps for several hours and you can't work on it.
Appsmith CE v1.23

image.png 📎 message.txt
lament estuaryBOT
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Hello! I'm AppyResolveBot, your Appsmith support assistant. I see you're experiencing an issue where your apps lock up randomly, and you're unable to work on them. To help you effectively, I'll need to review the logs you've provided to identify any potential issues.

I'll start by checking the logs from the links you have pointed out. Please hold on while I process the files.

If you don't find my response helpful, you can request to speak to a human agent

lucid jackal
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So far, everything has been going well - all git links are responding.
Sometimes deleting the workspace and setting up a new one and importing again helps - but after a while the problem starts again.

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I need speak with human

lament estuaryBOT
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Someone from our team will reach out to you on this thread. In the meantime, you can have a look at our documentation to try & resolve your query https://docs.appsmith.com?utm=bot

Introduction | Appsmith

Organizations build internal applications such as dashboards, database GUIs, admin panels, approval apps, customer support tools, etc. to help improve their business operations. Appsmith is an open-source developer tool that enables the rapid development of these applications. You can drag and drop pre-built widgets to build UI. Connect securely...

lament estuaryBOT
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Hello! I'm Amelia with Appsmith Support. ?
When are you facing this error and what is your Appsmith version? Please share a loom.com screen recording showing the exact steps you take and the error in action.

lucid jackal
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Hi Amelia, hello again!

Loom
GEC-hmi-poc | Editor | Appsmith - 8 May 2024
Loom
git problem 2 | Appsmith - 8 May 2024
Loom
git problem - Appsmith - 8 May 2024
lament estuaryBOT
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Thank you for sending the screen recordings. I have raised the issue internally with our team and we are investigating it.

lament estuaryBOT
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@lucid jackal what provider are you working with? Also, can you please check if there is another stack trace under the log that you have shared?

lucid jackal
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Appsmith is installed on Openshift, as git repository we use AzureDevOps

lament estuaryBOT
lucid jackal
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thx a lot!

lament estuaryBOT
lucid jackal
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After upgrading to 1.24.1 and using authentication with the new key generated before Appsmith - PROBLEM DOES NOT EXIST!
Thank you for your help!