Iframe communication with other appsmith widgets takes more time | Appsmith | Page 1

pallid harbor Jul 3, 2023, 3:30 PM

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Hi Team,
We are using Iframe and built tabulator inside of iframe and we use window.post to communicate with other appsmith widget.

Scenario: We have a button inside a iframe and onclick of the button we do window.post and in subscribe of this post we open a appsmith modal popup, but it takes almost a 10 - 15 secs to open the modal popup from the time user click on the button in Iframe

trail lilyBOT Jul 3, 2023, 3:35 PM

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Hey There,

We've registered your query, and our team will get back to you soon.

Regards,
Pranav

pallid harbor Jul 3, 2023, 3:41 PM

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Thank @tawny saffron , This is crtical for us, any help is much appreciated

trail lilyBOT Jul 3, 2023, 7:56 PM

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Hey there,

To investigate this issue further, I'll need two things:

A Loom video (screen recording) demonstrating the steps
leading up to the issue.
The performance profile of the page. Here are the steps depending on your use
case: [link to
steps](https://www.notion.so/Performance-Profiling-Steps-553dc14e544f4ffdb112d5249f2b155a
[https://www.notion.so/Performance-Profiling-Steps-553dc14e544f4ffdb112d5249f2b155a])

Best regards,
Jimmy H

Loom

Loom: Async Video Messaging for Work

Record your screen, share your thoughts, and get things done faster with async video.

Appsmith on Notion

Performance Profiling Steps

Profiling on page load (App is slow to load)

pallid harbor Jul 4, 2023, 4:15 AM

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Hi @trail lily , Loom video will be a difficult, as it is customer application where we are not allowed to record and share. We can share the performance profile of the page.

pallid harbor Jul 4, 2023, 4:32 AM

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But we can show our application over a meeting by sharing the screen

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Please share your calendar will schedule to show our application

pallid harbor Jul 4, 2023, 8:51 AM

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Hi @trail lily , Please find the profiling

📎 Trace-20230704T141502.json

trail lilyBOT Jul 4, 2023, 1:10 PM

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Please also let us know what version of Appsmith you are using.

pallid harbor Jul 4, 2023, 1:11 PM

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1.9.20

trail lilyBOT Jul 4, 2023, 1:12 PM

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It seems that you are using an older version of Appsmith. Could you please
update your instance to the latest
version
and let us know if the issue persists there?

Update Appsmith | Appsmith

Follow the steps to update Appsmith to the latest version.

pallid harbor Jul 4, 2023, 2:47 PM

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We are just behind 5 versions back, we are on production and not able to update now

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Can you guys check and lets us why the communication takes long time

pallid harbor Jul 4, 2023, 3:29 PM

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based on the Profliling info

trail lilyBOT Jul 5, 2023, 2:32 PM

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Hello Sharana, apologies for the late response.
Are you still not able to upgrade your instance to the latest version?
5 versions back is a lot of versions behind, and many fixes have been made from
5 versions back till now. We recommend you update your instance to the latest
version and see if this issue is fixed.

I look forward to your response.

pallid harbor Jul 18, 2023, 4:16 PM

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Attached the video for the slowness while communicating between iframe and outside of iframe

pallid harbor Jul 18, 2023, 4:41 PM

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@trail lily 👆

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Is it possible by anyway to have 15 mins virtual call to show issue i am facing, it is actually very much critical for us

pallid harbor Jul 19, 2023, 10:21 AM

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Any update guys?

pallid harbor Jul 24, 2023, 1:15 PM

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Any update on this guys?

pallid harbor Jul 26, 2023, 5:04 AM

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Any update team, it is critical for us

#Iframe communication with other appsmith widgets takes more time