Getting 502 Bad Gateway Error. | Appsmith | Page 1

next gust Nov 7, 2022, 4:41 AM

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Hello, I am getting this error while running the appsmith, Please give some solutions.

stoic sequoiaBOT Nov 7, 2022, 5:02 AM

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Hi There!
Thanks for reaching out to us. One of our engineer will be with you shortly.

If you are stuck with an issue/error, please help us with following information.

Which version of Appsmith are you on?
Provide screenshots/screen recordings of the original error/code snippet.
Add details about your use case and provide steps to reproduce the issue, if
possible.

next gust Nov 7, 2022, 5:28 AM

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Version : 1.7.11

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This is the screenshot of the error

stoic sequoiaBOT Nov 7, 2022, 5:39 AM

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Hello! Please send us the server logs to help us investigate the issue. You can
grab the logs by running docker logs -f appsmith.
Or you could follow the steps from this guide on how to get the
logs for a
deployment based on Docker Compose (most common) to get the logs.

GitHub

GitHub - felix-appsmith/guide-how-to-get-logs-appsmith

Contribute to felix-appsmith/guide-how-to-get-logs-appsmith development by creating an account on GitHub.

next gust Nov 7, 2022, 6:37 AM

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📎 appsmithLogs.txt

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Please find the logs in the above file

stoic sequoiaBOT Nov 7, 2022, 7:43 AM

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Thanks. The team will investigate this and get back to you.

stoic sequoiaBOT Nov 7, 2022, 8:37 AM

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Could you please try to update to the latest release and let us know if the
issue persists:
https://docs.appsmith.com/getting-started/setup/instance-management/#updating-to-the-latest-release

Instance Management | Appsmith

Updating to the latest release

restive raft Nov 7, 2022, 12:03 PM

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No we can update to latest release as we have done some customization to 1.7.11 and we are not planning to upgrade any time soon.

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Do we know what is the issue for 502 bad gateway and provide the solution as we are stuck on the same

stoic sequoiaBOT Nov 7, 2022, 12:12 PM

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The team needs some time to investigate this and will get back.

lone geyser Nov 8, 2022, 3:12 AM

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Hey! We think this is related to the customization that you've done to your server. Unfortunately, we won't be able to dedicate more time to resolve it this week. At this time, we recommend you to upgrade.

stoic sequoiaBOT Nov 8, 2022, 5:59 AM

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Hey! We've released a patch fix you can get by upgrading.

My apology for the delay.

restive raft Nov 8, 2022, 8:03 AM

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what is the version patch fix available

#Getting 502 Bad Gateway Error.