Refund or is this fine?

[agile lark]

I bought it just today and they claim it was factory sealed. I want to ask for refund but they also say it was server issue which didn't allow me to make new apple id . Also it didn't have apple warranty registered.

[whole sky]

Please clarify which Mac is it?

[safe falcon]

Where did you buy the Mac?

[whole sky]

This same problem actually happend to my friends Mac

[whole sky]

Did u buy it from Apple or any other genuine Apple Store

[agile lark]

Air mac m2. I bought it on authorized reseller store of Nepal Evo store

[whole sky]

Alright, so i think it might have just been a server issue, but if you think it’s a used model, please try to check the body of the device for any scratches or marks, this may help you understand if it’s actually used

Since charge cycle shows 1 then you’re probably safe, no need to worry

[agile lark]

Body looks fine. Only problem I saw was screen getting fingerprints easily which I think is normal.

I can't create anymore new accounts. So is that really server issue when they're saying it was used to make many apple id?

[whole sky]

Great, and yes that fingerprint problem is very relatable… especially if you bought a midnight colour option😭

[safe falcon]

Does your Mac say it has limited warranty or AppleCare in System Settings > General > AppleCare & Warranty?

[whole sky]

Yes, it’s a high chance of server issue

[agile lark]

It asks me to sign in which I can't

[whole sky]

Also check the purchase date or smth in the Apple website. I think it might help but i don’t know

[agile lark]

Yes this is midnight colour one. Ahh so frustrating. I just wanted a budget one first coz I'm new to freelancing as graphic designer

[whole sky]

Like yk the serial number check

[agile lark]

If that's so then it sounds fine but I can't do anything if I don't have an apple id right?.

[agile lark]

Warranty started from today's date

[safe falcon]

Weird, is it still not letting you create an Apple account?

[whole sky]

Well, it could be fixed in a day or 2 or even in a hour

[whole sky]

I see

[agile lark]

No it keeps saying that this Mac was used to create too many apple id

[whole sky]

It would be best if you contact apple suppor

[agile lark]

I don't have an iphone. So I can't use apple support.

This was my first ever apple product from my savings 🥲

[safe falcon]

https://getsupport.apple.com

[whole sky]

Uhm, I’m not to sure about this, but I don’t think you need a iPhone to contact Apple support

[agile lark]

I mean apple support app

[whole sky]

App I see

[agile lark]

I got confused where to chat from in site

[whole sky]

Neh the web version would be just fine

[agile lark]

There's nothing much here. And it says sign in there as well

[safe falcon]

Go to getsupport.apple.com in a web browser and then select Choose a product under See all products. Follow the steps - probably best if you selected Mac or Apple Account

[agile lark]

Okay I'll try

[safe falcon]

Try telling in your own words then

[whole sky]

You could pick the option “ tell us in your own words”

[agile lark]

Alright what should I tell them tho 😅 I think those resellers sold me used one which was used to create apple account which is pissing me off since it's not sealed. And if it's really server issue should I ask them for helping me make new account?

[whole sky]

Alr maybe tell them, I am unable to sign in or sign up to my Apple account, because my device says that too many blah blah blah whatever the problem was. So please help me overcome this issue.

This is just in my words if you’re not okay with this, then you could frame your own sentences or ask ai for help

[agile lark]

Okay thanks for your time!

[whole sky]

No problem! 😌

[agile lark]

@whole sky

This is what they said

[safe falcon]

Interesting, maybe try making the account from the iPhone and then sign into that account onto your Mac. You could also create an account from the web at account.apple.com.

[agile lark]

I tried creating twice

They go fine until I send otp in my mail but when I enter otp from my number it doesn't continue even when I press continue

Today is my unlucky day with this thing 🤷

[whole sky]

oh