M1 MacBook Air running MacOS Sequoia not turning on | The Apple Den | Page 1

half vector Jul 18, 2025, 9:10 AM

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I was using discord and the screen went blank all of a sudden even though it had 80% charge. Keyboard light also gone. Contacted apple support followed their steps but of no use. Then disconnected the battery and still no sign of life. Also tried Apple Configurator but the device is not showing up.

neon parcel Jul 18, 2025, 5:36 PM

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Can you boot up into the startup options menu?

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https://support.apple.com/en-us/102603

Apple Support

Mac startup key combinations - Apple Support

Learn about the Mac features and tools that you can access by holding down one or more keys during startup.

half vector Jul 19, 2025, 3:02 AM

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neon parcel Can you boot up into the startup options menu?

Nope. It doesn't show anything on the screen.

grim salmon Jul 25, 2025, 12:07 AM

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Did you get it fixed

#M1 MacBook Air running MacOS Sequoia not turning on