cursive ether
Hello, I have an iPhone SE 2020 and I noticed that when I'm in a call, I can't access internet through another app because 4G is turned off.
For example I can't authentify myself to my bank when I call my bank.
ChatGPT and my ISP's tech support talk about the VoLTE option, but it's nowhere to be found.
white snow
you can able that by going to your phone settings > cellular > cellular data options
from there change voice and data to LTE
cursive ether
I don't have that menu. The ISP tech support told me that "it probably means that my model doesn't support the feature and that I should ask Apple". I feel like they are bullshiting me 🙂
spark sleet
I don't have that menu. The ISP tech support told me that "it probably means tha...
VoLTE would be an option controlled by your cellular carrier. Where are you located, and which carrier do you have? The iPhone SE (2nd generation) does have VoLTE support if the carrier (and your data plan) supports it.
spark sleet
Details on what options are supported by various carriers around the world can be found at: iPhone - Supported 5G and LTE networks - Apple
cursive ether
I'm located in France, the carrier is Free Mobile.
I found on their own support site that my phone supports LTE https://assistance.free.fr/univers/offres-mobiles-free/mon-mobile/premiers-pas/device/apple/iphone-se-2020-ios-17/specifications
spark sleet
I'm located in France, the carrier is Free Mobile.
I found on their own support ...
Unfortunately, your carrier does not support VoLTE:
Some other ones do, such as:
Orange and SFR also support it, according to the list.
So if it’s your carrier blaming Apple, no, it’s them BSing you.
cursive ether
Unfortunately, your carrier does not support VoLTE:
Where does that list come from ? Free does support it but they added it very lately.
spark sleet
Where does that list come from ? Free does support it but they added it very lat...
Apple web site at the link above. If they recently added it, they may have only added it for a limited set of devices or plans or something like that. In any case, it’s a conversation with them - the appearance of the VoLTE option in settings is part of the carrier settings that they send to your phone - so no matter what, they are the only ones that can fix it.
cursive ether
Well, not sure what happened but I now find the VoLTE option in both SIM cards. And I can access internet during a call.
Thanks for the help.
spark sleet
Well, not sure what happened but I now find the VoLTE option in both SIM cards. ...
Somebody at the carrier probably pushed the right button that deployed it to your sims