#Airpod Pros 2 (several issues)

48 messages · Page 1 of 1 (latest)

rare quail
#

My AirPods will show on FindMy but it’s not connected to FindMy Network. So I cannot get access to finding the exact location of one. I called Support and they could not figure it out. I enabled everything but the option Doesent even show when I go to the AirPod settings.
I have the early model version of the AirPods ( A2618 ) but only got them this Christmas. I don’t understand why this will not show. I checked the Serial Number and it matches up and Apple says that it’s good. They were bought from Best Buy so not a random online store. The only thing that I find weird is that the Serial Number showing on my phone is different than the one written on the box. Both are genuine serial numbers but the apple care warranty ends at different dates. The one on my phone is June 10 2025 and the one on the box is Febuary 16 2025. I don’t have the receipt anymore so it can’t be returned but my Apple Supporr Consultant said to go to an Apple affiliate store. The nearest one is 2 hours away so I wanna see if I can do anything before having to go to a store and get a replacement.

#

I’m on version 5A377

desert anvil
#

The fact that the serial number is different than on the box is a red flag to me

#

I wonder if it was tampered with

#

They wouldn’t replace them for you?

fathom musk
#

As Jared said, the different serial numbers are a red flag. Where did you buy the AirPods?

desert anvil
#

Usually there isn’t issues with Beat Buy 🤷‍♂️

fathom musk
#

Are they refurbished from Best Buy? Chance that they got mixed up if they were refurbished

rare quail
#

@desert anvil @fathom musk I got it as a gift for Christmas and it was sealed and everything and has the manual and everything. there’s nothing fake on the box either. No receipt and no name put online so it can’t be returned either

#

The 2 serial numbers are different and one is set to March somehow tho?

#

Would be a chance someone pulled a refund scam and I was sent this one

desert anvil
#

I’d delete these and cover their serial numbers. The mods prefer images to not reveal these.

rare quail
#

My fault

desert anvil
#

No worries, just thought I’d tell you in advance

desert anvil
#

Detecting fakes is harder now a days

rare quail
desert anvil
#

It’s below the purchase date.

rare quail
#

One weird thing that is does tho is only when the case is dead and I turn on my AirPods it does a “power on” like Siri voice

desert anvil
#

It says “power on”?

#

@rare quail

rare quail
rare quail
#

Other than that it’s fine

desert anvil
#

That’s concerning

#

I don’t think their supposed to say that

rare quail
#

rip

desert anvil
#

That’s an indicator

#

That their probably fake

rare quail
#

Best Buy scammed me clownpepe

desert anvil
#

That’s unfortunate

rare quail
#

Agreed

#

Idk what else to do tho

fathom musk
desert anvil
#

Unfortunately

fathom musk
#

Oh

#

Fakes these days are getting so advanced

desert anvil
#

Yeah, it’s crazy.

rare quail
#

@fathom musk

#

It’s annoying

#

Cause idk if it’s fake or not or what to do now

fathom musk
#

I mean normal AirPods don’t say “Power On”

#

I hate to break it to you, but I think you have fakes