#no notifications on Mail App

7 messages · Page 1 of 1 (latest)

balmy sequoia
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Is it with you also so that in the Apple Mail app the notifications arrive only when you open the app? Maybe it's because I'm logged in with a children's account where I'm 15?

soft crescent
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Yes, there have been reports of the Mail app only showing notifications when the app is opened. This could be due to a variety of reasons, including specific settings on your device or issues with the app itself. Here are some steps you can try to resolve this:

  1. Update Your Device: Ensure that your iPhone is fully updated. You can check this by going to Settings > General > Software Update. iOS 17.1 was released yesterday.

  2. Check Notification Settings: Go to Settings > Mail > Notifications, and make sure that Allow Notifications is on. You can also customize your notifications here.

  3. Disable and Re-Enable Your Email Account: Some users have reported that disabling and then re-enabling their email accounts resolved the issue. Please note that doing so could delete all emails from the different folders of your email client.

  4. Remove and Add Your Email Account Again: Some users managed to fix their problems with Mail app notifications by removing an email account, and then adding it again.

  5. Check Low Power Mode: When your iPhone is in Low Power Mode, many features are temporarily disabled or limited to save battery. One of the affected activities is mail fetch. So, new email notifications will be delayed whenever your iPhone is in Low Power Mode (yellow battery icon).

  6. Set Email Push Notifications: The iOS Mail app has three settings to get new emails from the mail server: Push, Fetch, and Manual. You might want to set your Mail app to instantly push new email notifications.

As for being logged in with a child's account, it's possible that certain restrictions could affect how notifications work. If none of these steps work, I would recommend reaching out to Apple Support for further assistance.

balmy sequoia
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Okay, thanks. I guess it has something to do with the last point. But what I have to set there, I don't know. Because all other points fit.

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This are my current settings

soft crescent
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To my knowledge, it has nothing to do with the notification section, but I'm glad I was able to help!

balmy sequoia
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Thx