#"duplicate purchase" on remove ad purchase attempt

1 messages · Page 1 of 1 (latest)

valid thorn
#

Bit of a specific set of circumstances for this bug but I see why it's happened. Android. Slayer v. 5.1.11.

Purchased the remove ads upgrade. Remembered I had an account with old progress from a few years ago. Restored that account. Now I have ads again but can't remove them, because I've already paid to do so. Without a restore purchases button I've basically paid for an upgrade I can't use.

ocean creek
#

Have you opened the game again since then? If it's still not working afterward, let us know.
The dev can take a look at it.

valid thorn
#

Yeah I've been playing regularly for about a month

#

Idk, feels like a month anyway

jagged haven
#

Try reinstalling the game and load the save that has the ad removal

valid thorn
#

I don't think I ever backed that save up

jagged haven
#

then how did you "restore that account"

#

you can dm the dev, Plab, if you have a receipt of the purchase he might be able to transfer it