Where did it show you at level 1?
There is a bug that sometimes shows your (or other players') level at 1 in the lobby.
#Reset all my progress randomly
teal pier
ashen brook
Hey @high hound it's known that it happens on Xbox sometimes, but rest assured the progress should sync back up after a few minutes, the bug is still in our backlog so I can't really tell when it might get fixed, let me know if you face any other issues with the progress 🙂