#my pass got reset??!
1 messages · Page 1 of 1 (latest)
And you are on the same account as you always play
Is your player level also reset or is that normal
What does your stats say?
Sorry I was driving to school, they seemed to say like.
Idk some amount of xp, don't remember lol
And like. The cars parked and stuff was the same
Hey there, I just had a look at our back-end, and the good news is you still have all of your XP / progress over there.
I'm not sure why it is showing you those weird numbers but we'll be investigating it.
Please let us know if the issue still occurs or not when you're back from school.
since it's Xbox I assume the data wasn't synced correctly as we have had these issues in the past, restarting the console or the game usually fixes it
I did reset the console and I still don't have the 34-50 items, the xp, the season pass is still 1, my level is still 1 and I'm just aaaa!
I'm sure it'll fix later, idk =w=
Wait I just reset it again, it sent me back to level 35 from last night
Which is something I guess lol
Right, let me check what level your XP corresponds to. It's very weird you didn't get any rewards though, that's not a very good sign. We'll check with the back-end team if anything came through yesterday
Okay thank you
Your XP in the back-end refers to lv 35 it seems.
Same experience a few days ago, restart game and was back to normal.
did you lose progress from your pass like me? or is my situation just quirky like that?
Yeah I went to the pass screen and it started to unlock the first few pass items again and all the later ones were locked