#my pass got reset??!

1 messages · Page 1 of 1 (latest)

heady current
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Are the items still in your inventory?

wheat pewter
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Up to the level I was before grinding last night, which was 35

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That's all I see

heady current
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And you are on the same account as you always play

wheat pewter
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Yeah!

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My presets and stuff are here, I have my campaign 100%

heady current
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Is your player level also reset or is that normal

wheat pewter
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It's level 1 as well

main bison
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What does your stats say?

wheat pewter
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Sorry I was driving to school, they seemed to say like.

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Idk some amount of xp, don't remember lol

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And like. The cars parked and stuff was the same

elder prawn
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Hey there, I just had a look at our back-end, and the good news is you still have all of your XP / progress over there.
I'm not sure why it is showing you those weird numbers but we'll be investigating it.
Please let us know if the issue still occurs or not when you're back from school.

stark pier
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since it's Xbox I assume the data wasn't synced correctly as we have had these issues in the past, restarting the console or the game usually fixes it

wheat pewter
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I did reset the console and I still don't have the 34-50 items, the xp, the season pass is still 1, my level is still 1 and I'm just aaaa!

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I'm sure it'll fix later, idk =w=

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Wait I just reset it again, it sent me back to level 35 from last night

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Which is something I guess lol

elder prawn
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Right, let me check what level your XP corresponds to. It's very weird you didn't get any rewards though, that's not a very good sign. We'll check with the back-end team if anything came through yesterday

wheat pewter
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Okay thank you

elder prawn
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Your XP in the back-end refers to lv 35 it seems.

wheat pewter
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Hmm

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Okay thats fine I guess

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Thanks though lol

ember panther
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Same experience a few days ago, restart game and was back to normal.

wheat pewter
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did you lose progress from your pass like me? or is my situation just quirky like that?

ember panther
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Yeah I went to the pass screen and it started to unlock the first few pass items again and all the later ones were locked