I have had a working Totem for around a year. I keep the Xiaos plugged in to USB (power only, connecto voer BT) because I didn't get round to adding the battery. Excellent experience so far.
Today, I lost all of the right half of the right hand split half. Col 0 and 1 seem to have completely gone but Col2 is intermittent. I have checked continuity of keyswitch holders back to the xiao. Rows must be fine because all keys on C3 and C4 work fine.
I have inspected the board for damage or shorts from dust and can't see anything. I have reset firmware on both halves. I have removed the affected keyswitches and tested each socket with a known-good switch. None are working.
Please could the collective suggest some proportional next-steps? Photos to follow.