#Can't get into creative cloud T-T

6 messages · Page 1 of 1 (latest)

cinder glen
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I've tried everything on adobes website for when creative cloud refuses to update, it still won't work T^T i have plenty storage, i cant uninstall it until i uninstall ae and ps but i cant uninstall those until i update creative cloud 😦 plsss help

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UPDATE wow what're the odds, right when i post for help it works! In case anyone has this same problem in the future, heres how i fixed it; 1. go to your account on the adobe website, find your Adobe Account 2. go to "Sign-in and security" and scroll to the bottom 3. Find the "Active Sessions" section and find the name of your device, then click "end session" it will automaticaly log you out of your creative cloud without having to open the download. (it took a few minutes for it to sign me out but it worked)

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UPDATE: it did indeed sign me out which is part of what i needed, but it still refuses to update T^T UGH

cinder glen
cinder glen
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update: i got error 202 while trying to install it. But there are more articles on how to fix installation problems than there were for uninstalling so, long story short, it's done.

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what a journey...