#Crashes open world

41 messages · Page 1 of 1 (latest)

broken escarp
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In open world window 11 I get a lot of crashes. only once on a mission. with windows 10 only crashed one time in open world never on a mission. I saw on task manager certian apps had shut down to save resources.

nimble prawn
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what's the error from the crash?

broken escarp
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it says theres a problem with the unreal engine.

nimble prawn
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yes, and there will be a lot of information on that screen. some of it may be helpful in figuring out what the underlying issue is.

broken escarp
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the process's that are shuting down are 3 letters omp or something like that. owp maybe I forgete.

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theres a scrreen shot someone took that looks exactly liker wha i see.

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vertigohunter has the screen shots

nimble prawn
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okay, the UE4 crash report has two parts, the upper part which is mostly useless, and the lower part which starts with something like UNHANDLED EXCEPTION or something else and then goes into a list of specific files with errors. the start of that lower part is what we need. The information contained in YOUR SPECIFIC CRASH is important; just because it looks like someone else's in general terms doesn't mean it's an identical error. just take a screenshot of it next time and post it here.

broken escarp
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how dp i take a screen shot of it?

nimble prawn
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windows has a thing called the Snipping Tool which is easiest. or you can hit windowskey-shift-s and grab part of the screen. or other methods depending on what you have installed.

broken escarp
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ok may take a few days. I ws just going to bed when you ansered. The tech reps on the new windows 11 machine want me to reinstall windows and run some commands. Which is greek to me. My son is coming over on his next day off to do that. I'l post it here as soon as it happens a gain unless the reinstall fixes it.

nimble prawn
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anyone who is telling you to reinstall windows to fix a game is... suspect at best.

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but do whatever you're comfortable with 🙂

broken escarp
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thanks for your help and time

broken escarp
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LoginId:ec4d8c81475fdbcf3b675ebd1fb38e9f
EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

Icarus_Win64_Shipping!FRHICommandListExecutor::ExecuteInner_DoExecute() [D:\BA\work\92bbbfa44df12262\Engine\Source\Runtime\RHI\Private\RHICommandList.cpp:369]
Icarus_Win64_Shipping!TGraphTask<FExecuteRHIThreadTask>::ExecuteTask() [D:\BA\work\92bbbfa44df12262\Engine\Source\Runtime\Core\Public\Async\TaskGraphInterfaces.h:886]
Icarus_Win64_Shipping!FNamedTaskThread::ProcessTasksUntilQuit() [D:\BA\work\92bbbfa44df12262\Engine\Source\Runtime\Core\Private\Async\TaskGraph.cpp:601]
Icarus_Win64_Shipping!FRHIThread::Run() [D:\BA\work\92bbbfa44df12262\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp:320]
Icarus_Win64_Shipping!FRunnableThreadWin::Run() [D:\BA\work\92bbbfa44df12262\Engine\Source\Runtime\Core\Private\Windows\WindowsRunnableThread.cpp:86]

nimble prawn
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okay, not sure about that one (but that's the information I was hoping for, thanks). Have you tried verifying your game files through Steam?

broken escarp
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yes

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tak manager says this

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microsoft edge

search 2 this UWP group is supending process to improve system perfomace

runtime broker
search

ssettings this UWP group is supending process to improve system perfomace
supended

widgets this process group is in efficcincy mode to limit rosources used by the rocess

windows default lock screen this UWP group is supending process to improve system perfomace
runtime broker
windows default lock screen

nimble prawn
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what are your system specs? cpu, ram, GPU, disk type?

broken escarp
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no idea. I'm technologiclly challenged

nimble prawn
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okay, if you open up a file explorer window and right-click on "this pc" or "my pc" or whatever it says, then "properties", it should give you a screen like this, which is a good place to start.

broken escarp
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I can't get taht info from this pc i'm on the windows 10 one.

nimble prawn
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it'll be something similar.

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okaym, another option, go to search and run dxdiag

broken escarp
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i'll do that tomorrow and get back you.

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I'm tired and its 11300pm here

nimble prawn
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yep, go to bed.

broken escarp
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i got 3 other things I can send to yuou but one may be to big

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oh well its not loading them and one the pc stopped from DLing to my desk top

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CrashContext.runtime-xml ia one

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Unconfirmed 890170.crdownload

nimble prawn
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the more detailed crash stuff wouldn't help me, but might help an RW dev if they drop in at some point.

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I don't have the tools/wherewithall to process that data.

broken escarp
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it won't load that data here any ways for some reason

nimble prawn
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probably file type limitations.

broken escarp
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well ahve a good one

nimble prawn
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g'night

broken escarp
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How many people using windows 11 are having issues with your game?

nimble prawn
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(just to be clear, I'm not a dev)

broken escarp
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so theres no help here