#Unexpected egress charges - First time user mistake

2 messages · Page 1 of 1 (latest)

runic kelp
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Hi Railway team,

I just noticed my bill for this month is $51.79, with $41 coming from egress alone (820GB). I was completely unaware that serving video files directly from Railway would result in such high bandwidth costs.

I'm building a small website for an MCP tool project, and I had uploaded some demo videos (~260MB total) to my /public folder without realizing they would be served directly through Railway rather than a CDN. Every visitor was downloading these videos, which quickly added up.

I've already removed the videos from my deployment to stop the bleeding. This was an honest mistake on my part - I simply didn't understand how egress pricing worked.

This is my first time exceeding my usage limits, and I'm just an indie developer working on a side project. Is there any possibility of getting a credit or having this charge reduced? I'd really appreciate any help.

Thank you for your understanding!!

runic kelp
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hey anyone ? @remote viper @naive burrow