#Help with timeouts

22 messages · Page 1 of 1 (latest)

mortal turret
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Hello, is there any kind of incident going on right now in europe? I am getting degraded performance and a few connection resets for my volume services (postgres, redis, mongo, ...)

I am having this issue across different projects

dreamy vortexBOT
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Project ID: 72fd79dc-7af9-4071-9a9d-f9697585ae65

mortal turret
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24a11dae-4173-43d8-a81d-a6a15b852ad7

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here as well:
72fd79dc-7af9-4071-9a9d-f9697585ae65

drifting horizon
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Same

pure bluffBOT
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New reply sent from Help Station thread:

Same for me, all railway projects, all my instances are in EU.

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New reply sent from Help Station thread:

Me too in US, I don't know what's happening it's very slow and sometimes database unreachable

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drifting horizon
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I even have timeouts for railway help station! 😮

naive dagger
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Same here

fickle quiver
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Yea.. my postgres instance is responding hella slow

dry spear
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+1 (EU West)

pure bluffBOT
fickle quiver
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All my other services in the same region are working fine. I guess we on the same node or something

upper ingot
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Hi all, apologies for the inconvenience
We are currently investigating this issue and have raised an incident on our status page https://status.railway.com/

pure bluffBOT
raven aurora
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I'm having the same issue. even now

raven aurora
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Any update?

carmine jewel
raven aurora
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Thank you! Looks like its resolved

upper ingot
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Hi all, yup the incident has now been resolved

pure bluffBOT
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New reply sent from Help Station thread:

Is there a way to have redundancy over this kind of incidents? What can we do? Does a replica in another zone help?

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