Unable to pay for a plan | Railway | Page 1

kindred glade Apr 21, 2025, 7:30 AM

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Dear Support Team,

We are experiencing an issue when attempting to subscribe to a plan on our account. The following error occurs:

Cannot destructure property 'paymentIntent' of '(intermediate value)' as it is undefined.

We have tried using multiple credit cards, but we are unable to complete the payment for any plan. Could you please investigate this issue and provide assistance as soon as possible? Account is with [email protected]. Username: ceomadani

Thank you for your help.

Best regards, Anas

wraith marshBOT Apr 21, 2025, 7:30 AM

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Project ID: N/A

kindred glade Apr 21, 2025, 7:32 AM

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N/A

kindred glade Apr 21, 2025, 10:36 AM

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@wise quail @opal shell pls help I need to pay, whole server is down

wise quail Apr 23, 2025, 2:51 AM

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hello, is this still an issue?

opal shellBOT Apr 23, 2025, 7:00 PM

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New reply sent from Help Station thread:

i am having the same issue

You're seeing this because this thread has been automatically linked to the Help Station thread.

solar wigeon Apr 23, 2025, 7:25 PM

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@wise quail pinging for visibility, seems like a yes

#Unable to pay for a plan