#hello, one of my Projects Domains is stating "issuing TLS Certificate.

25 messages · Page 1 of 1 (latest)

severe root
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Can someone please help with this?

glossy wyvernBOT
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Project ID: 7af32cf3-ad22-4da2-9a25-d6dd64394033

severe root
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7af32cf3-ad22-4da2-9a25-d6dd64394033

nocturne ivy
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when did you add this domain?

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I did a DNS lookup, you didn't add the CNAME correctly

severe root
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a while ago, but last night i tried readding to see if it would fix itself

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ok, how should the cname be added

nocturne ivy
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once you add the custom domain, it'll give you a domain you need to add to your CNAME

you currently have www.richmondpd2-production.up.railway.app as your CNAME value which is not a domain Railway would give you. It seems to me like you took the provided domain and added www at the start

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Would you mind removing the custom domain from Railway, then removing the CNAME record from your DNS provider. After that, try adding your custom domain to Railway again and follow the steps exactly as stated

severe root
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ok, i will give that a try

severe root
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ok i updated the DNS CNAME are you able to tell me if this was done properly?

nocturne ivy
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that does look correct yea

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although if you're going to use cloudflare then you need to flip that switch under Proxy status

severe root
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Ok Done, im getting a Too Many Redirects Error, will this just take some time to go into effect or is something else going on?

nocturne ivy
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Under SSL/TLS, you need to set the encryption mode to Full

nocturne ivy
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I'm gonna go to bed, but I'll check back here when I wake up

severe root
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sorry for the delay, im being told if we set the SSL/TLS to full we will need to provide an SSL Cert from a CA

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what if i set it to off?

ancient comet
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railway handles certs, and it needs to be set to FULL

severe root
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ok Sorry im working with an IT company that handles this account.

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it looks like we are good

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thanks for the help!

ancient comet
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no problem

nocturne ivy
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Awesome, marking as solved

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!s