#Can't connect to MongoDB

10 messages · Page 1 of 1 (latest)

worldly raptor
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I added a variable reference of MONGO_PRIVATE_URL to one of my other services in the same project with the MongoDB.

However, my backend keeps showing the following error:

raise ServerSelectionTimeoutError(
pymongo.errors.ServerSelectionTimeoutError: mongodb.railway.internal:27017: [Errno -2] Name or service not known (configured timeouts: socketTimeoutMS: 20000.0ms, connectTimeoutMS: 20000.0ms), Timeout: 30s, Topology Description: <TopologyDescription id: 6696c14bd809eb13faaf84ac, topology_type: Unknown, servers: [<ServerDescription ('mongodb.railway.internal', 27017) server_type: Unknown, rtt: None, error=AutoReconnect('mongodb.railway.internal:27017: [Errno -2] Name or service not known (configured timeouts: socketTimeoutMS: 20000.0ms, connectTimeoutMS: 20000.0ms)')>]>

I think the url is correctly configured because the error message explicitly states mongodb.railway.internal:27017, however it can't seem to reach the URL.

Project ID: 89fdc23e-198d-43a2-8668-61b5b0306414
Service ID: a83ed6ae-fd71-4dab-b09a-771f7b82a336
Deployment ID: 0a0364b3-c4e4-4ec6-91a2-305a8c8e2162

opaque heronBOT
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Project ID: 89fdc23e-198d-43a2-8668-61b5b0306414,a83ed6ae-fd71-4dab-b09a-771f7b82a336,0a0364b3-c4e4-4ec6-91a2-305a8c8e2162

potent snow
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do you get this during build or runtime?

worldly raptor
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runtime, sorry if I tagged this wrong

potent snow
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do you have the V2 runtime enabled?

worldly raptor
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No, I do not

potent snow
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enable it

worldly raptor
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Waiting for "Deploy › Creating containers...", it's taking a bit of time. Will let you know if it resolves it

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@potent snow it's deployed and it's working. Thank you

potent snow
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no problem!