Unable to connect to the database over the public network | Railway | Page 1

austere summit Feb 10, 2024, 5:41 PM

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Hi,

I have a PostgreSQL database and after experiencing some payment issues, my database appears to be empty. The message I receive is: "We are unable to connect to the database over the public network."

I was asked to try connecting using a specific command, but this command does not work. Could you please assist me in resolving this issue?

My project ID is '3d660d1a-86c4-45ef-b48b-a736ba2b4020'.

Thank you for your help.

low shadowBOT Feb 10, 2024, 5:41 PM

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Project ID: 3d660d1a-86c4-45ef-b48b-a736ba2b4020

fallen timber Feb 10, 2024, 5:41 PM

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screenshot of database service please

austere summit Feb 10, 2024, 5:43 PM

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fallen timber Feb 10, 2024, 5:44 PM

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of the deployments tab please

austere summit Feb 10, 2024, 5:46 PM

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this is deployments tab, the image I sent earlier shows what is inside the ‘Removed’ card

fallen timber Feb 10, 2024, 5:46 PM

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click on it's 3 dot menu and click redeploy

austere summit Feb 10, 2024, 5:48 PM

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fallen timber Feb 10, 2024, 5:53 PM

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great!

#Unable to connect to the database over the public network