#Not able to bring back a couple of CRON jobs to live status

16 messages · Page 1 of 1 (latest)

wind lichen
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During the outage today all of our services were down.
I redeployed now and they seem to be up now except for a couple of CRON jobs that still show in error state.
I do not see a way to redeploy those jobs. If I click on 'run now' then it shows an error of ' Cannot redeploy without a snapshot '

note - the business owner changed the region for all services as he thought the error is only for us-west. not sure if this has created a problem with the cron jobs services

How to I make the two services green state now ?

cyan moatBOT
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proud cloudBOT
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Project ID: 20f1c8cb-7c67-4474-a8e7-7f50a349d80f

wind lichen
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20f1c8cb-7c67-4474-a8e7-7f50a349d80f

woeful solar
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Hey @wind lichen
I would suggest redeploying those CRON jobs if they still haven't recovered.
The incident is resolved now and you shouldn't be seeing these issues. Please let me know if you still are.

wind lichen
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hi, thanks for replying, I don't know how to redeploy those ?
Are you suggesting I delete the ones that are there and recreate ?

forest quartz
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you should be able to press the run now button

wind lichen
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I tried that, that shows an error "Cannot redeploy without a snapshot"

forest quartz
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what is the source of your cron service? docker image? github repo? cli?

wind lichen
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github repo

forest quartz
wind lichen
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ok it went to 'building' status now.

forest quartz
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good sign

wind lichen
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ok both crons are showing success, thanks for the help.

forest quartz
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no problem!