#My projects are blocked after purchase Pro Plan.

22 messages · Page 1 of 1 (latest)

devout basin
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My free tier expired and I bought Pro Plan, but my projects are still blocked.

cedar ospreyBOT
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To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution

late ether
devout basin
amber plover
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click your profile picture then you can click your team to go into the team dashboard

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but to transfer your projects to the team dashboard you have to go into the projects settings and click transfer

devout basin
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That's the problem, there is no team, just Create a Team option.

amber plover
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clear web cache

devout basin
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It doesn't work

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Create a team option, suggests me to pay again.

amber plover
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clear all web cache

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if done correctly this should log you out

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clear all cookies, everything

devout basin
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I just try in another browser where Railway never been launched before.

amber plover
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are you sure you upgraded to pro successfully?

devout basin
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Yes, I have the invoice and receipt

amber plover
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@chrome nexus missing pro account after upgrading to pro

devout basin
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Also I have some screenshots

amber plover
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ive tagged a team member, please wait for a reply

devout basin
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Ok, thanks

chrome nexus
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Hello, I am looking into this now

devout basin
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thank you