#Help with billing changes since August

24 messages · Page 1 of 1 (latest)

tidal venture
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So, starting August you can no longer pay by credits and can only leave the credit card to be charged for all your usage. Is there a way to set a limit? Like "stop the instance if it reaches x$ amount"? I liked the old credit plan as I could pay what I was actually going to use. Now I feel like any mistake could burn my credit card and I'm considering changing to another provider.

quasi quarryBOT
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Project ID: c17693fa-8f81-4f00-ad4d-8f231f687806

tidal venture
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c17693fa-8f81-4f00-ad4d-8f231f687806

tranquil root
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credit based usage has not changed at all

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so I'm not sure where you got that information

opal nebula
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I think they mean your card is always linked, even if you're on the grandfathered plan

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Before the billing changes you could have credits (and be on the developer plan) without a card directly linked, so any overages aren't charged

tranquil root
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but it wouldn't be charged if you are on the credit based plan, it's only there for verification and so you can load credits at your discretion, the credit based plan will not auto charge the card like to usage based plan does

opal nebula
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Before the billing changes though your card wasn't listed at all on the billing page

tranquil root
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it was still attached to the account regardless

opal nebula
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I mean there is no credit based plan anymore, no? Isn't the hobby plan monthly?

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It's not really clear what happens in that case. Maybe it could be in the pricing docs or something

tranquil root
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there is absolutely still a credit based plan, it never went away, I don't understand the confusion, if you used to be on the credit based plan, you still would be

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just now it's called hobby and there's a monthly fee

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credit based developer plan -> credit based hobby plan

opal nebula
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It doesn't say anything about credit based in the billing tab, I see my credit amount as well as "Linked card". With those, as well as the hobby plan's description that any resources over the $5/mo discount will be charged, I'm under the assumption that that'll go to my card once my credits are used

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Oops, never mind. Looks like it says your services will be stopped once you run out of credits

tranquil root
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I'm not on the credit based plan, but I've seen numerous screenshots from people who are on the credit based hobby plan, since they used to be on the credit based developer plan

opal nebula
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You're right, didn't notice that haha

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not sure what this post is about then

tranquil root
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me neither? just gotta read the text on the webpage instead of jumping to conclusions

opal nebula
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I did actually think something similar to OP, which led me to replace the card with another I control the amount on

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looks like that's not the case though, sorry

tranquil root
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nope not at all, same old credit system