#✅ - Custom Domain Domain Activation Fail (CAA Record Issue)

1 messages · Page 1 of 1 (latest)

flat relic
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I have am hosting my domain on cloudflare and have added the CAA records and have confirmed them with dig but I am still getting the below error.

Something went wrong. Please refer to our troubleshooting guide below to diagnose the issue. After fixing the issue, choose retry below.
Error message: At least one of your domains has a CAA record that does not include Amazon as an approved Certificate Authority. Please add an entry to your CAA DNS record like the following: [0 issue "amazontrust.com"], so that we can provision an SSL certificate for your domain.

I tired using issue wild for the root CAA records but that didn't work.

Dig Output

% dig CAA chatboo.app

...

chatboo.app. 60 IN CAA 0 issue "pki.goog; cansignhttpexchanges=yes"
chatboo.app. 60 IN CAA 0 issue "sectigo.com"
chatboo.app. 60 IN CAA 0 issuewild "comodoca.com"
...
chatboo.app. 60 IN CAA 0 issue "amazon.com"
chatboo.app. 60 IN CAA 0 issue "amazonaws.com"
chatboo.app. 60 IN CAA 0 issue "amazontrust.com"
chatboo.app. 60 IN CAA 0 issue "awstrust.com"
chatboo.app. 60 IN CAA 0 issue "comodoca.com"
chatboo.app. 60 IN CAA 0 issue "digicert.com; cansignhttpexchanges=yes"
chatboo.app. 60 IN CAA 0 issue "globalsign.com"
chatboo.app. 60 IN CAA 0 issue "letsencrypt.org"

...

% dig CAA app.chatboo.app

...

app.chatboo.app. 60 IN CAA 0 issue "awstrust.com"
app.chatboo.app. 60 IN CAA 0 issue "amazon.com"
app.chatboo.app. 60 IN CAA 0 issue "amazonaws.com"
app.chatboo.app. 60 IN CAA 0 issue "amazontrust.com"

flat relic
#

SOLVED: For anyone who has this issue in the future. "

The CAA records that were already there had explicit rules not to trust other CAs. So I just had to delete them.

neat badgerBOT
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✅ - Custom Domain Domain Activation Fail (CAA Record Issue)