Evaluation Failed when uploading a mp4 video

[grand dirge]

When I try to download a video from a URL using the MessageMedia.fromURL(), I get thrown the error in the screenshot. Any ideas on where is the problem?

[raven trellis]

you need to have Chrome installed. you're using the default Chromium provided with puppeteer

https://wwebjs.dev/guide/handling-attachments.html#caveat-for-sending-videos-and-gifs

[glacial timber]

Hello @raven trellis , I'm using the Chrome path for the client, but I'm still encountering the same error when I send a video 😦

[grand dirge]

I can confirm that I'm using the /usr/bin/google-chrome-stable version and have the same error

[mild charm]

i'm using chrome and still error

[wispy pewter]

Check the codec to make sure
https://www.macxdvd.com/mac-dvd-video-converter-how-to/whatsapp-video-format.htm

[sly crypt]

Same problem, previously it worked fine but lately I often get the same error when sending videos from the link.

[wispy pewter]

Attach the video

[sly crypt]

Example link video: https://instagram.fagp1-2.fna.fbcdn.net/v/t66.30100-16/319792311_1067801917768998_1407823541778042532_n.mp4?_nc_ht=instagram.fagp1-2.fna.fbcdn.net&_nc_cat=106&_nc_ohc=cSC4vNgOBmEAX9i4Awe&edm=AP_V10EBAAAA&ccb=7-5&oh=00_AfAhibPXnoV0Cv4y575K-O98LWWBWap_o-qIfBDbp0_6zQ&oe=65BE64C8&_nc_sid=2999b8

[wispy pewter]

Your problem is the video codec use ffmpeg to convert

[rustic smelt]

@wispy pewter qual codec?

[wispy pewter]

Check the codec to make sure
https://www.macxdvd.com/mac-dvd-video-converter-how-to/whatsapp-video-format.htm

[grand dirge]

Hi guys. Giving more context to this problem: I found out that the problem is on the codec of the .mp4. Videos with H264 with Profile High are the ones that give this error

You can check it out on this website https://ffprobe.a.video

Mp4 videos with Profile Main or Baseline work as expected