#When I was transitioning to UX it took

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eager prawn
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I was trying to get into UX, i learned I lack most of the skills and experience needed so I applied for my old job as a production designer.

robust oxide
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Why do you think you lack most of the skills

eager prawn
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feedback from mentors, reviews, interviews. I also come from a marketing background, I have no experience with software, which has come up several times as a must have from hiring managers

robust oxide
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I came from graphic design in marketing team before I transition

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When you get the feedback did you ask about what action you can do to fulfill those skills that you are lacking?

eager prawn
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I did.

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I need to build software basiclly

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not websites, which is all i know how to do

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so i guess I will start learning programming, even though you supposedly don't need to know that

robust oxide
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When you say software what do you mean by that?

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My last position I was the lead designer for a SaaS company

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They build ā€œsoftwareā€ but it’s web based

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So it’s websites

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I never learned how to code either

eager prawn
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but it still works like software, so it follows logic?

robust oxide
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You need to be code literate but not require to code

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More of web design logic

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Why do you think they are different?

eager prawn
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it's weird because i can code, but I don;t know how a programmer thinks...code logic...

robust oxide
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You only need to know some basic front end so you can talk to devs

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And knowing some constraints

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That’s it

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I got in without knowing any of that

eager prawn
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I had to make a flow chat for my coursera UX course...it's been a month and i still haven't figured it out

robust oxide
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User flow?

eager prawn
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something like that

robust oxide
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Is it that something you don’t understand or just haven’t get to it yet

eager prawn
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i just don't understand it

robust oxide
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Can you elaborate your thought process

eager prawn
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like my thought process on user flows?

robust oxide
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Your thought process of creating a user flow, what are some of the questions that pop up

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Since you said you don’t understand it then you must have questions

eager prawn
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ummmm....i know a user comes to a website from a search or direct link. then they either click a CTA and do something else, look around the website or bounce.

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That's my 15 year's worth of exprience as a designer, lol

robust oxide
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So you got the starting point!

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You know how the logic should go

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Then add in the human part and be detail

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Explore opportunities

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If it’s a landing page, why did a user come in, if they are there for specific reason, then what will they look for

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For the things they try to achieve, how many entry points are there, what kind of decisions users will encounter

eager prawn
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yeh...that's where i get lost

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i dunno what any of that would look like. My design has only focsed on getting the user to sign up or whatever it is, everything else i was told is undesirable in marketing

robust oxide
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Then don’t think of it in terms of marketing

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There’s overlap with marketing but it’s not marketing

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Marketing focus on the before, how to get people to the website, experience designer think about the during

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Feel free to DM me instead I’m about to do some house work I might not see this thread

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But I’m available to answer your questions

eager prawn
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Thank you very much. I'm doing my best to connect with and learn from others in a similar background coming into UX. I'm gonna take a quick break and then make this screen recording for the interview. Thank you again for chatting.

robust oxide
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Sure no problem

eager prawn
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Hi Lilith - Hope you are doing well. I tried to follow up on this convo but it took me a while to find the thread again. I then tried sending you a friend request but it says you need to DM me first? I'm not familiar with how discord works or the process to use it. Hopefully this is ok?

robust oxide
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Sure let me know what you want to ask

eager prawn
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Hi, @robust oxide I I hope you are doing well. I’m a little unsure where to being with questions. How did you learn SaSS? I did some googling for examples, I guess email and netflix are software but twitter/amazon/facebook is not? I don’t understand how email or netflix would be considered software…i feel like they are their own 'thing' if that makes sense? Please feel free to correct me if this isn’t accurate. How does a designer learn to build this kind of software?

I feel like I really need some kind of ā€˜intro to tech’ class or something to get the basics. I really struggle to connect with designers lately because I seldom understand what they are talking about.