#PLS help I need new RAM

5 messages · Page 1 of 1 (latest)

quartz karma
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As you've had it at most 2 1/2 years, then PCS may well offer to replace it if it has become faulty, although may depend on what warranty you selected.

normal rune
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Its always better to have two RAM sticks over one though if not still under warranty

quartz karma
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I would phone PCS up about it as, while it may not be covered by PCS's warranty, Corsair DRAM modules come with a lifetime warranty (according to the Corsair website) so PCS may replace it under that or maybe tell you the best way to get Corsair to replace them. Definitely better than spending £200+ on them https://help.corsair.com/hc/en-us/articles/360033067832-Warranty-Corsair-Limited-Warranty

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Incidentally, what troubleshooting have you done to determine that it's definitely a RAM issue? I only ask as PCS may ask what you have done and might be useful to make sure there's nothing you have missed (saves time when you are contacting them)

oblique tiger
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Thanks for your help guys I appreciate it. I’ll get in touch with both pc specialist and Corsair