So basically I bought the gold pass and was able to get the wallpapers and song but for some odd reason it wouldn’t allow me to get the pfp or the poster. At the time of posting this it has been about 25 hours since I had bought the pass and since it is still is not working I think it might be related to that. If you have any Idea what the problem may be please let me know, Thanks 😊
#Error in the Chompo Shop
lapis ore
lapis ore
My order number ?
Sorry if I’m having trouble understanding ( I’m not really tech savvy )
lapis shuttle
did you get an email when you purchased the pass?
lapis shuttle
amazing!
one of them is a purchase confirmation
it should say "ORDER ID"
its like 1780 kinda thing
or what email address did you use to buy (ican look up that way too)
amazing looking now
Ok so i found your order 🙂 and you are in the system. So it appears theres an issue logging in. Lets solve it together. Are you on a computer or mobile device?
lapis ore
Mobile but if necessary I can move to my laptop
lapis shuttle
all good mobile works
head to chompochompo.com (do it in a browser not within discord)
lapis ore
Alright
lapis ore
Yes
lapis shuttle
click it, then click account
lapis ore
It instantly logged me in
lapis shuttle
ok cool send me a screen shot of what you see
you can DM me
if thhats easier
(the image)
basically screenshot so i can see what your account screen looks like
received screen shot
log out and loggin with the email i sent thats on your order ID
we fixed through dms. They logged in with their free account email (not the one that bought gold). All good now! ❤️
lapis ore
Yep