#Custom Email in Playfab ?
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@rancid bison can you help ?
I am not entirely sure but I think you can use Azure for that. Some documentation:
https://learn.microsoft.com/en-us/gaming/playfab/features/engagement/emails/?
https://learn.microsoft.com/en-us/gaming/playfab/features/automation/cloudscript-af/?
PlayFab's built-in email system does have some limitations, but you can extend its functionality to address custom needs such as including user-specific variables or adding an unsubscribe button by using external services like Azure Functions and custom integration.
Custom Variables for Individual Users
PlayFab email templates allow placeholders for user-specific data (e.g., username, player ID). However, if you need to use custom variables not directly supported, you can leverage Azure Functions in conjunction with PlayFab. Here’s how:
Generate Custom Variables: Use an Azure Function triggered by a PlayFab event (like a player login or a scheduled task). The function can fetch or generate the required custom data for each user.
Send Custom Emails via Azure Logic Apps or a Third-Party Service: Instead of relying on PlayFab's email system, your Azure Function can send the email using a service like SendGrid, which allows custom variables, rich templates, and full control over the email content.
PlayFab Integration: Store the custom data in the player's data table in PlayFab if needed for tracking or future use.
Adding an Unsubscribe Button
PlayFab does not natively include unsubscribe functionality, but you can implement it as follows:
**External Email Service: **Use a service like SendGrid, which supports unsubscribe functionality and provides built-in tools to manage opt-out lists.
Custom Unsubscribe Handling: If you prefer to use PlayFab's email system:
Include a link in the email template directing users to a custom unsubscribe page (hosted on your website or service).
Use PlayFab’s Player Data or Title Data to store the user’s email preferences. Update this data based on user interaction with the unsubscribe link.
Best Practice: For GDPR and similar compliance, ensure you honor unsubscribe requests promptly.
Azure Function: Use it to generate custom variables and handle email dispatch if needed.
Custom Email Service: Utilize services like SendGrid for flexibility and compliance.
Data Management: Use PlayFab for storing user preferences and unsubscribe status.