Hi there, we just launched an alpha demo that got a lot more interest than expected (yay), but that got us over our 1M write limit (boo) - now it seems like it'll take until October 1 for our upgrade from the Free development account to a Pay-As-You-Go account. Is there any way to expedite that?
#Any way to immediately upgrade from Free to Pay-As-You-Go?
marsh mauve
grave shoal
Tagging @frank tulip because of the potential time-sensitivity.
@marsh mauve congratulations on exceeding your expectations. We've been there too on launch days when the server is warm enough to cook a pizza.
marsh mauve
<@492410652107735040> congratulations on exceeding your expectations. We've bee...
Thanks! We were getting messages from people who had played it for 11 hours, just 12 hours after we launched. Definitely a good sign, but it shook things up a bit!
frank tulip
I'm looking into it now. Can you send me a title id?
still epoch
I'm not aware of a limit that triggers after 1M Writes
marsh mauve
In here it mentions 1M Writes as a limit on the free development mode.
We since tried to change to the pay-as-you-go mode and we've launched the title to be out of development mode, but it doesn't let us do the pay-as-you-go until the next billing cycle (October 1)
The PlayFab message we are getting when our players try to sign up is "OverLimit".
We have so many people playing / trying to play, it seems we're exceeding our entity events as well.
still epoch
Upgrading definitely won't raise that, it's a per player limit
marsh mauve
Oh, interesting. I'm in PlayFab - my CTO is travelling and inaccessible (terrible time for that).
I bet the entity event limits are just people spamming to try to get it to work then.
Is there any way for us to get the upgrade in place right away or what do you think the best thing would be to resolve this?
still epoch
I'm not convinced that the upgrade is going to solve the problem here, though I'll admit the 'OverLimit' error on registering players is new to me. How long ago did you schedule the upgrade?
marsh mauve
2 hours or so? After this OverLimit error came up.
Everything has been working well for months of testing leading up to this, then 24 hours after we launched the alpha demo to our pre-registered users, we got this hiccup.
I really appreciate you looking into this with us
still epoch
Just to try it, you might want to remove the custom limit from community sift. Or disable the add-on
I deleted your title id from the thread, its best to stay under the radar if you can
gray kindle
Chiming in, do you mean this @still epoch ?
still epoch
Yes, that might be the limit being exceeded on the register players requests
That's a per month limit
gray kindle
even though it shows 0 performed?
still epoch
It might be behind, or maybe that number doesn't update at all.
That would be a bug of course, but if you have the feature turned on it definitely shouldn't be at 0
marsh mauve
Very interesting - I turned that off and didn't hit the OverLimit issue when creating a new account
Thanks for the call out on that @still epoch!
gray kindle
Hehe, I would like to report a bug :3
still epoch
I'm logging it now, thank you for the report, and good luck on your launch! I recommend keeping an eye on the entity events limits in the limits settings page to see if those come down now that this is resolved. Good luck with your launch!