[Resolved] Cannot open a postgres flexible server instance in azure portal. Loading forever. | Microsoft Azure | Page 1

novel talon Nov 30, 2022, 11:56 AM

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Hi all, my first post here. I'm happy to get a support plan to ask microsoft directly, but thought I'd try here first. I've been using a couple Postgres Flexible server instances (one dev, one prod) for a couple weeks now on a project, they've been working great. But now When I use the portal and navigate to them, I just get the three dot loading symbol forever. This has been almost 24 hours now (thought I'd wait it out first). Then I used bicep deployment to ensure that my IP was allowed access. I can access the database from my computer just fine, it's just the portal that won't load it.

I even deployed a whole new environment with bicep with a new database and that one won't load either... Just me, or any of you have postgres flex servers you can check to see if it loads in the portal for you?

Thanks so much for any help!

novel talon Nov 30, 2022, 12:35 PM

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Another point of info, I just tried to create a new postgres flexible server from the portal into a new resource group, and when i click "Create" (before I even get a chance to configure it, just 'Create' from the marketplace screen) it just hangs forever there too... However from a totally different login & subscription & computer, I was able to create and manage one just fine...

Also a managed Sql Server instance that I had created weeks back is also exhibiting the same behavior... loading forever.

It's as if just this one subscription has been suddenly locked out of database management via the portal for some reason... But the databases are still running and connectable... What's going on lol?

novel talon Nov 30, 2022, 12:50 PM

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ok ok ok never mind you guys... a simple Clear Browser Cache did the trick... Sorry if you read all that. I feel dumb.

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[Resolved] Cannot open a postgres flexible server instance in azure portal. Loading forever.

urban fern Nov 30, 2022, 1:20 PM

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first thing that came to mind is that azure was unable to refresh the token so you could see the UIs but no resources load. I see this very common with our developers, and they all look at everything else first 😄

novel talon Nov 30, 2022, 5:24 PM

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Hah, thanks. I've been using the portal for a while and not experienced it like this before. I guess you have to run across it once, blow away several hours trying "everything" first, feel sheepish when you discover it, and you'll never repeat it again 🙂

#[Resolved] Cannot open a postgres flexible server instance in azure portal. Loading forever.