please give me access ubisoft 😦
#where is my CD key? i bought it just now
cold pumice
strong canopy
Hey there,
As said in this thread:
https://discord.com/channels/677507368703229972/1392475671091089471
We're aware of an issue where some of you can't access your game when you purchased it from Steam.
We have an investigation ongoing, but in the mean time, please reach out to the Ubisoft Support to have them unlocking the game manually on your account if you provide them a proof of purchase.
Could you contact the support here: https://www.ubisoft.com/en-gb/help/contact (None of the Ubi people here are part of the Ubisoft Support)
For the categories > information and trouble shoot > Game Keys and content codes
And send them a non cropped picture of the proof of purchase, like that: https://www.ubisoft.com/help/purchases-and-rewards/article/accessing-your-transaction-history-and-proof-of-purchase-on-steam/000061770
Hoping they'll come back to you quickly!