#account tab failed & bonuses not applied

1 messages · Page 1 of 1 (latest)

wraith nova
#

I believe this happened around the time of new Discord announcement (here: #news-and-updates message ). I'm assuming some issue with game's Discord-related functions causing auth issues. I play via main site: <synergism.cc>. I did the whole "clear cache, sacrifice a chicken, and reload the page" routine; no change. I will try that routine again later.

wraith nova
#

Adding some details.

When I click the Discord login button on Account tab (pic) I get an "unknown app" error (pic).

#

And when I click the Patreon login (same Account tab pic, above) then re-authorize the game, I get the "no bonuses applied" pop-up (first pic in initial post) and the account tab is blanked (pic).

#

Same experience when going to <synergism.cc> on Safari browser.

uncut sandal
#

oops

#

it's fixed

wraith nova
#

Yep, can confirm: all looks good now! bunhop ty! bunhop

astral horizon
#

I'm having this exact issue on Firefox

wraith nova
#

I assume you've cleared cache & reloaded the page to ensure you're on the fixed version?

astral horizon
#

I did not get the "unknown error" message, so that part is resolved, but I still get the initial error

#

Interestingly, when I did that, the account page is now black

#

I did clear cache and reload the page, yes.

wraith nova
#

Not sure how to resolve. I'm just a player, not a dev. For me, clear cache & reload worked after Platonic fixed the issue.

astral horizon
#

I even restarted my computer, heh.

#

Yeah, I'll pop up my own report for it.

tawdry solstice
#

To add to this issue, which I'm still experiencing, I can corroborate the contents of the screenshots earlier. Just now, I have also cleared the cache, including cookies and sure permissions, and reallowed synergism.cc permission to use storage. The login links appear in the account subtab at this point and the correct looking pets l permission page loads on the discord site, however, after authorizing, I once again get the individual bonus failure to load error screen and the account tab blanks out again.