#Crash on saveToMediaStore

1 messages · Page 1 of 1 (latest)

proven shale
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Hi! This issue popped up on my Google Play Console today, it's the first time I see it so far. I haven't managed to reproduce it on my end yet. Does this ring any bells?

Thank you again for your time!

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This is the only place in my code where I use the Media Services, and the SavePicture() method is only called from a UI button click:

ocean chasm
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Do you have that device by any chance?

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Also, any logs around that crash issue?

proven shale
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I don't have that device unfortunately, and that is all the information I have again, since that is all the Google Play Console is showing me kisad Strangely, this exception didn't show up in my Firebase Crashlytics

ocean chasm
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I see. I checked the code and found out that only case this can be possible is when there is no storage available on the device. But will make sure this case is covered in the coming updates.
But, in-case if you find an option to reproduce, would be happy to jump in and find a reason along with a solution. Without reproducing the issue, the fix mostly feels like guess work 😐

proven shale
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I understand, and I'm really sorry I can't provide any additional information... I'm basically just relaying all the information Google's systems are showing me, in the hopes that it may help figure out some problems x)

ocean chasm
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No worries 🙂
I totally understand. Let's address this once we have more info, meanwhile I will handle the out of storage case.