#Can't delete cloud save from setting.

1 messages · Page 1 of 1 (latest)

zinc frigate
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Hi @stray estuary I got complains from users they can't delete their data from iCloud setting like they were use to.
When saving with documents method they can delete but your plugin use key-value method.

stray estuary
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How they tested it?

zinc frigate
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They complain about not able to delete their data from the cloud and my QA team tested it.

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We compared it to previous versions that had documents method of cloud save

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if you make a save and then go to iCloud storage setting the app is not even show there.

zinc frigate
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Detailed reproduction steps:

  1. Make sure iCloud is on and logged in
  2. Install the app: https://apps.apple.com/us/app/find-3d-match-3d-items/id1549518938
  3. Play few levels
  4. Close and open the app few times (we got a condition that the we save after few sessions and levels)
  5. Play one more levels
  6. Close and delete the app
  7. Try to delete the game data from iCloud settings

Expected result:
The app shown in the iCloud storage list and you can delete the data from there.
When reinstalling the app there is no previous data.

Actual Result:
The is not shown in the iCloud storage list and you cant delete its data.
When reinstalling the app, the data is restored.

stray estuary
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Well, there is not much control as we just rely on Key-Value storage of iCloud services. Let me see if there is a way to do this.
Alternatively, if you want to delete the data from app, you can call RemoveKey and call sync. But I understand thats not you are looking for though.

zinc frigate
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OK Thank you for fast response. maybe you can consider adding documents cloud save option in V3