#Can't delete cloud save from setting.
1 messages · Page 1 of 1 (latest)
How they tested it?
They complain about not able to delete their data from the cloud and my QA team tested it.
We compared it to previous versions that had documents method of cloud save
if you make a save and then go to iCloud storage setting the app is not even show there.
Detailed reproduction steps:
- Make sure iCloud is on and logged in
- Install the app: https://apps.apple.com/us/app/find-3d-match-3d-items/id1549518938
- Play few levels
- Close and open the app few times (we got a condition that the we save after few sessions and levels)
- Play one more levels
- Close and delete the app
- Try to delete the game data from iCloud settings
Expected result:
The app shown in the iCloud storage list and you can delete the data from there.
When reinstalling the app there is no previous data.
Actual Result:
The is not shown in the iCloud storage list and you cant delete its data.
When reinstalling the app, the data is restored.
Well, there is not much control as we just rely on Key-Value storage of iCloud services. Let me see if there is a way to do this.
Alternatively, if you want to delete the data from app, you can call RemoveKey and call sync. But I understand thats not you are looking for though.
OK Thank you for fast response. maybe you can consider adding documents cloud save option in V3