#🪲│bug-reporting

1 messages · Page 14 of 1

sullen tree
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Tired of getting messed over.

coarse bronze
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...

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LOL

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Salt?

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Hey Hey

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Also chill

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No Middle finger

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Ye

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@raven spindle

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!bugbot

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!bugbot

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!bugbot

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He spawned in my dm

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Wait

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!bugbot

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Donnot work

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._.

sullen tree
coarse bronze
sullen tree
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I know I'm not the only one who's getting messed over. You guys need to fix this stuff. I'm in position to get this truck and now I have zero chance

coarse bronze
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How that can be possible

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!bugbot

ripe charm
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@loud river

coarse bronze
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!bugbot

sullen tree
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@loud river Why should any of us spend hours and hours and money to play something that is in disarray? Where people are feeling like they are completely getting messed over. Not just feeling like they are, but truly are. I know I won't be playing in the next event. Maybe not
At all in the future. You guys have some serious problems and I hope you guys get it together. Because it can be a very fun game. The competition is lame due to the issues. Good luck getting it fixed.

coarse bronze
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OOOOFF

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!bugbot

misty orchidBOT
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Warning ID: 593
Successfully warned @sharp wyvern
Reason: trolling other members

loud river
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I looked into the Race History on Friday. In some instances the Race History seems to be showing the wrong time that the opponent finished in. When I checked it against the stored results the numbers on the Race History were wrong.

We're looking into why this discrepancy is appearing

sullen tree
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@loud river Just award everybody the truck this week who participated in the head to head. Just an absolute mess.

loud river
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At the moment it appears to just be a data display issue.

It only affects lost races and against the player's ghost.

Has anyone raced an opponent's ghost, lost the race but been told they won? I haven't seen a single instance of this. It all points to some sort of data fetching issue for the Race History

slate oasis
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At the moment it appears to just be a data display issue.

It only affects lost races and against the player's ghost.

Has anyone raced an opponent's ghost, lost the race but been told they won? I haven't seen a single instance of this. It all points to some sort of data fetching issue for the Race History
@loud river So correct me if i am wrong .... You mean that the points ppl lost are all legit ? and its a display issue ?

loud river
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Everything that I've seen indicates that, yes. However, we are investigating this just to make sure.

slate oasis
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Okay

loud river
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@coarse bronze the sell price of a car isn't tied to its PP.

The sell price is a rounded function of the car purchase value converted to cash along with the amount spent on upgrades.

slate oasis
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@loud river have you been moving ppl around in different groups in the middle of event ? I seen a guy come in my group with over 900 points and i did not see him for entire event until today

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he never appear as challenger even just keep stacking points like 1500 now

loud river
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Not that I know of, it's the weekend so no one is actively working on it

slate oasis
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hmmm okay i must be seeing things i guess ....i can only go by what i seen

ripe charm
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I have a question too @loud river SdGuy had me in his room the other day even showed a pic with me in his room but he was not in my room. How does that work?

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Things are definitely cross crossed

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@clever reef has mentioned earlier that a player was beating him but the guy wasn’t in his room either! He posted @ 11:40 am

sharp wyvern
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@misty orchid ??? 🤷‍♂️ @loud river

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I got a warning... and I haven’t say a word... is that a new bug?

coarse bronze
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@loud river ok

loud river
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@sharp wyvern I saw the peach and lips emojis, that was what the warning was for

subtle spade
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I looked into the Race History on Friday. In some instances the Race History seems to be showing the wrong time that the opponent finished in. When I checked it against the stored results the numbers on the Race History were wrong.

We're looking into why this discrepancy is appearing
@loud river
My ghost lost with my previous time and not with the actual last time. Is that possible the database is not updating quick enough?

loud river
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@ripe charm without the image I can't say. If you're in the same leaderboard that should remain for the Event.

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@subtle spade I don't know what the cause is but our other systems show a different finish time where it makes sense

ripe charm
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Now that was an easy escape! And again the house wins & we are all losers woooohoooo!

loud river
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There's no way to 'leave' and Event you entered unless we do it. If you both had screenshots then I could check it against the data we have to see if you were in the same bucket

sullen tree
loud river
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That's definitely a bug

sharp wyvern
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@sharp wyvern I saw the peach and lips emojis, that was what the warning was for
@loud river please allow me to DM you, and I’ll gladly give you the deserved response.

sullen tree
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@loud river how do these guys get wins when they are my times?

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Another bug. And my points dropping like flies

loud river
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Is that your most recent race history? I can't see the win you just had

sullen tree
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The muddy drag is. Does this not keep your fastest time? When they race your ghost

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And that is just off the muddy drag

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This is happened repeatingly

raven lantern
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Yes very good @sullen tree

loud river
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So there's the issue. Looking at your actual times you got 32.413 and they got 33.513

But the race history shows their time as 31.600 which is what it showed on the Opponent Select screen

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So there's some data fetching issue around opponent times that we need to look into

sullen tree
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And in the meantime we're call getting screwed out of the grand prize. By the way how do you end up with a 32-second muddy drag

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That's an 18 second race all day long

loud river
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The issue seems to be restricted to the display. Races and points seem to be working fine underneath these issues

sullen tree
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Lesson 1: Rebel Racing is always right!
Lesson 2: Refer to lesson 1!
Lesson 3: if you disagree with this, well, you know!

ripe charm
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Rule # 1 SD, rule #1

arctic fulcrum
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That's an 18 second race all day long
@sullen tree ,you right, because that tarck very short among all track 👍

sullen tree
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@sullen tree ,you right, because that tarck very short among all track 👍
@arctic fulcrum why they can't admit that they're wrong is beyond me. No integrity whatsoever.

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.

arctic fulcrum
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don't be angry, sad just can't get X-costum all player, just lack of one truck in your garage does that affect the performance of your game the answer is no, my rebel racing game is still fine without X-costum. I accept defeat because I'm not good enough to compete in this second off road event. Greetings Carter from Indonesia to all players in this discord 🙂😎,Do the best next time all my friend 🙏

sullen tree
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don't be angry, sad just can't get X-costum all player, just lack of one truck in your garage does that affect the performance of your game the answer is no, my rebel racing game is still fine without X-costum. I accept defeat because I'm not good enough to compete in this second off road event. Greetings Carter from Indonesia to all players in this discord 🙂😎,Do the best next time all my friend 🙏
@arctic fulcrum I completely disagree Carter. When you spend hours and hours over three or four days for an event, to achieve a certain level because the game is messed up, you have to be upset. Why waste your time?!Everyone should let them know what's going on and they should take it seriously and not make excuses. That will Garner them much more appreciation and people want to stay around and support it. Namaste

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Why am I getting videos like this? Don't kids play this game? I certainly don't want ads like this. The erection video. Anybody else get that? Ridiculous. I thought I screenshot it but all I got was this.

loud river
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@sullen tree there's nothing wrong with the racing system, just a display/data fetching issue

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But I'm not going to tolerate that behaviour so I am going to ban you

arctic fulcrum
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@sullen tree ,what can we do my friend ?

misty orchidBOT
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KNSBBan SDGuy73#8540 has been banned.

loud river
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And @ripe charm liking that post is also unacceptable

misty orchidBOT
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Warning ID: 594
Successfully warned @ripe charm
Reason: No reason provided

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@ripe charm

Account Warning

You have received warning #1.

Reason

No reason provided

arctic fulcrum
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Game over 🤭

loud river
ripe charm
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You can ban me also I happen to agree with most of it! The angry language was a bit excessive but other then that I agree with him! What was once a kick ars game not sucks.... well you can pick your own word! I don’t give a crap anymore! You & your team are always right, never wrong I call it the God Complex! But whatever

loud river
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Do you think that's a fair assessment of what we do?

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We fully acknowledge issues when they come up. What I've done is explained that this is a display or data fetching issue of some kind and that the underlying game systems appear to be working just fine

arctic fulcrum
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I am Indonesian, my currency value is very low compared to foreign currencies, 1 dollar = 14,600 thousand rupiah. basically this game is expensive for me and I can still compete with players whose countries are bigger and advanced compared to my country. It's fine i can't get X-costum 🙂,maybe next time any chance for me 😎

ripe charm
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We have shown proof we have begged, pleaded explained till we are blue in the face and for what? Basically you are right we are wrong that’s the end of discussion! Because we play and are in the game day in & day out we see everything! We are not stupid well yes we’re stupid for spending our money frivolously perhaps for a bit of intertainment this which usually turns to anger & rage, because we see the discrepancies but we can’t tell you anything! This game has cheats, it has cheaters it has hacks & hackers the game is infested with them but we can’t make you believe crap! Yes we’re angry & thoroughly posses off, because we speak to deaf ears! We can’t win! That’s a fact!

loud river
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We are aware of the issues and we are working on fixing them. These things take time, we only just put this update out.

We can detect cheaters and when we do we ban them but they really are quite rare.

ripe charm
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I don’t believe that for one second! We see the cheating in all its various forms!

loud river
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Whats your evidence for thinking there are cheaters in your Leaderboard?

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It's not in our interest to allow cheaters. We have automated systems that can detect cheaters and we actively monitor the game for any and all exploits, banning accounts that show this behaviour

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If you think you see someone cheating, please send it through our bug reporting system so we can investigate

sharp wyvern
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We are aware of the issues and we are working on fixing them. These things take time, we only just put this update out.

@loud river if i may interject, please be also aware that while all these issues are happening, people are spending real money on an ongoing event, trying to win an exclusive vehicle, and while we all can understand that an update has just released, and that bugs happen, these issues are directly affecting the outcome of the event, so a lot of people feel very frustrated right now... so, bear with us, and maybe even think of a way to make it worth the hassle...

ripe charm
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Ian unless your racing in these events as we are from start to finish you’ll never believe us and again I’m blue in the face repeating it! I am not a hacker so I can not explain what is happening all I can do is point the way but only to be told I’m high as fool because there is no hacks in here! I’ve yet seem proof that you’ve ever booted a hacker! So I don’t believe it for a second! I told you a month or two back about a cheater who’s score jumped from this to that in the blink of an eye! Again you said I had no proof and he got away with it! I’m an old man I’m not all knowing how all this works but who thinks to take a picture when the crap is going down?

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That hacker went up 300 points in a second and me & 3 other guys in that room scores dropped instantly but would you believe me? Nooooo

loud river
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@ripe charm why do you think we're saying that you're a fool? Has anyone said that?

I'm telling you now that we ban hackers and other exploits whenever we see them, why would I lie about it?

ripe charm
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You don’t have to by blowing smoke & no action it’s plain as a slap in the face!

loud river
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Our systems calculate the results so we know when people move up and down the leaderboards. Not all server calculations are instant like chat - they periodically refresh

ripe charm
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You have no problem taking our money but what have we gotten in return besides bugs & an ever changing game hame ruling! Take this game back 5 months but leave the trucks! Things worked much better then! This now is a crap show with major bugs!

loud river
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@sharp wyvern These issues don't affect the Event, that's my point. This is a display/data fetching bug, it doesn't appear to be more than that.

If you beat your opponent you win points, if they beat you, they win points. That system is all very robust

ripe charm
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Well it does affect the event! I am usually near the top of the charts now I am sitting at zero! Is that not an issue? Did I just start sucking over night?

loud river
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We changed the points system to make it less advantageous to grind easy opponents

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That was the main complaint we were seeing in H2H - people with slower cars grinding through easy opponents

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We addressed that with this points change which we said is potential temporary because we wanted to see how it would change things up

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This is the nature of a live game

ripe charm
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My opponents consist of 2 points or lose everything I worked for! There is NO happy medium! It’s disgusting! The points difference between the slowest challenger and the second are yes you can win to oh hell no you can’t win & the fastest player even says IMPOSSIBLE!

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Look Ian there is no such thing as perfect! No matter how hard you try you will never achieve that goal!

loud river
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@ripe charm okay, noted - we're looking into that opponent selection algorithm

clever reef
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That was the main complaint we were seeing in H2H - people with slower cars grinding through easy opponents
@loud river hahaha now people with slow cars are higher than me in the ranking in events, is this generally correct?

sharp wyvern
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We changed the points system to make it less advantageous to grind easy opponents
@loud river the removal of the minus points. That was an improvement. The addition of a log. Excellent addition. The rest needs some serious fine tuning. Ask everyone. I’ve seen everyone but 2 users saying they dislike the new system.

ripe charm
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And you’ve done so @ the gamers expense!

sharp wyvern
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@ripe charm okay, noted - we're looking into that opponent selection algorithm
@loud river that would be super positive, thanks in advance!

clever reef
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guys I want to open your eyes, if there were no errors and bugs you would not pay the developers, this is their benefit.

ripe charm
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Why would I purposely spend a hundred dollars on a game knowing I would end up with Zero points (0) points?

sharp wyvern
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That was the main complaint we were seeing in H2H - people with slower cars grinding through easy opponents
@loud river let the record reflect that this was the main complaint you choose to focus on... as the real main complaint with the h2h event was the fact that spenders were (still are) spam-buying tickets... and the response was to jack up the prices of retries and refills... affecting EVERYONE, not just spenders...

clever reef
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Player Mark A Lark has a 3 * car and shows the time worse by a few seconds! as a result, he is higher than me in rating, although I haven’t lost to anyone at all, is that fair in your opinion?

sharp wyvern
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But yeah, i believe we will eventually reach a point were we will all feel ok, about the system, or at least the vast majority... right now it seems to have, let’s say, plenty of room for improvement...

fallow timber
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To me it seems the people taking the biggest fall are the ones with moderately upgraded trucks. Selection wise you can hit an easy opponent with a slow time (+2 points) or lose to a fully maxed truck (more points but honestly can’t win 90%) of the time. Add on that the faster you try to set a time, the more points someone with a slightly more upgraded truck can farm off you and you end up on the bottom of the leaderboard. Those with lesser upgraded trucks don’t face this problem as their times are too slow to warrant people wanting to farm 2 points off of them, and getting higher point offers as there aren’t many people slower than them

arctic fulcrum
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@loud river ,Sir_Ian, can I enter this event, last night I did not have gold to enter this event, because overseas time is very different from Indonesia. almost 12 hours time difference in the UK and Indonesia. even though the time the event ended there was still much left

worldly knot
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I stopped playing all day today. Played near the end and even then I let go 1 ticket and 1 ad refill.

It’s either 2 points or nothing. No matter how many refills I did, a few hours later I was back at zero.

This was a screwup at our expense. This needs a reimbursement.

@loud river reading how you are defensive goes to show that you’re all good to sleep right at night. What bothers me is that you’re not clueless, you’re doing an amazing job.

@sharp wyvern @clever reef who cares if you’re frustrated, game’s player lifespan is very short so it’s in hutch’s best interest to milk you cows as quickly as they can. Stop pretending that something is broken, it’s working perfectly fine

fallow timber
arctic fulcrum
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Have fuel, won’t let me race :sad:
@fallow timber ,log out and log in again,problem fixed yinn 😁

slate oasis
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@coarse bronze : Bug - I have this part maxed .... got this part 3 times out if which 2 times its converted into cash but third time it didn't

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Have fuel, won’t let me race :sad:
@fallow timber its a counter display issue ; if you look at this photo which is from your video clip on top left corner it says next fuel in 05:10 and its the same time display on your main screen I have circled both for easy understanding 👍👍 ( i have seen this bug few times )

loud river
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@worldly knot be more respectful to staff please

misty orchidBOT
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Warning ID: 598
Successfully warned @worldly knot
Reason: provocative post

worldly knot
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Ok staff, I’ll try to keep my frustration of the game away from the staff. Good idea!

sharp wyvern
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Finally bought tier 6 parts on one of my accounts half hour ago. Now went to my other account to do the same, and got this

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Nvm... i went in and out of the game, and it worked.

sharp wyvern
cobalt compass
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can you please report this !! i did not race but ... as you can see ! impossible !

ripe charm
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You forfeited! That’s automatic loss!

loud river
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If you quit or force close the game or we don't receive data telling us the race was completed in H2H it's treated as a loss

coarse bronze
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0/8 fuel, but upper bar shows 1/8

slate oasis
fallow timber
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He already knows, we’re all just waiting for the fix lol

raven spindle
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I've flagged the Fuel visual reports together internally to be bugged and fixed. @fallow timber did rebooting the game solve it? Or did you have to wait 5 min to get 2 fuel?

fallow timber
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Rebooting solved the visuals 👍

coarse bronze
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@raven spindle can u explain why I can’t put B augments on everything except engine

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Sorry. Intake is only 1 I can put b on

arctic fulcrum
slate oasis
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@coarse bronze why can't i use my custom X class truck as fusion food ? 🤷‍♂️

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And no its not locked

summer lynx
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Need fusion points

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Which there’s currently no way of getting

tiny sluice
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👍

summer lynx
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Bug: cars in garage randomly switch with each other.

manic umbra
slate oasis
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@raven spindle k5 ladder needs fixing ; only showing 10 races ...

slate oasis
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@coarse bronze urgent request: I can install tier Augments on Intake but not on any other categories ... i.e. exhuast / nito / gear box etc. Although i have A augs in stock ... please see below photo.

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Can we please have this sorted on urgent basis ? Thanks

raven spindle
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@raven spindle k5 ladder needs fixing ; only showing 10 races ...
@slate oasis No, this is correct. It's shorter due to the way the vehicle is upgraded and Ladders for future Custom cars will likely look the same.

slate oasis
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Just one second please stay here 👍

raven spindle
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@loud river Where do I get those colored decals?
@manic umbra This is only available on the AI car - but we're looking into bringing additional colours to the store in the future!

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@coarse bronze why can't i use my custom X class truck as fusion food ? 🤷‍♂️
@slate oasis Because it's a Custom Vehicle - I am pretty sure all Custom's are locked from being sold or fused like Boss Cars.

slate oasis
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@slate oasis No, this is correct. It's shorter due to the way the vehicle is upgraded and Ladders for future Custom cars will likely look the same.
@raven spindle here you go the event says it should give resources? Don't see resources.... also the photo says it 0/20 races

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@slate oasis Because it's a Custom Vehicle - I am pretty sure all Custom's are locked from being sold or fused like Boss Cars.
@raven spindle they can be fused 👍👍

raven spindle
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@raven spindle they can be fused 👍👍
@slate oasis I'll check on that point for you in the morning.
I've asked about resources in the ladder too. They may be grouped with other rungs and not displayed.
And I've flagged the 0/20 with the team in the events hub.

slate oasis
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@raven spindle Thank you 👍👍 and if you can get some one to look into the augment issues please that be great 👍👍

barren remnant
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Hello! Why there’s no Rookie cup event?

slate oasis
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Hello! Why there’s no Rookie cup event?
@barren remnant its for lvl 1-10 only ; you are lvl 100 👍

barren remnant
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Thank you!🙋🏻‍♂️

cobalt compass
slate oasis
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there are only 10 goodys shown , but 16 of 20 ??? announced ....
@cobalt compass please read above .. this is being looked into 👍👍

ripe charm
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I can not install any A parts on Custom Blazer! Neither generic A nor Branded A’s only section that will is intake, no other section will load A! Nor will it show option to swap from other vehicles!

raven spindle
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@ripe charm I've raised this in the internal channels

slate oasis
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Go go go ... wake them up lol This is RR emergency lol

coarse bronze
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I mentioned this a couple days ago! Started a tag in game, they said they were fixing it. 2 days later, same prob

coarse bronze
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We've found the issue with the Tier B augment slots. The fix will be rolled out in the next app update.

slate oasis
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Oh so for now nothing can be done ? Like a small update/ patch or similar fix ? 🙂

coarse bronze
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I have 1 fuel but...

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Oh, now it works. When it loaded it became "1" again so that "1" was only bugged indicating a 0

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I’m not pretending to be an expert on app development, but it takes a whole update to fix that?

worldly knot
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Oh so for now nothing can be done ? Like a small update/ patch or similar fix ? 🙂
@slate oasis likely not because it would be considered low priority, simply because it’s equal field for all players. I don’t mind waiting for next update.

mental bloom
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Hi

brave turret
slate oasis
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@brave turret restart the game it will appear 👍

brave turret
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@slate oasis Thanks

raven spindle
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Oh so for now nothing can be done ? Like a small update/ patch or similar fix ? 🙂
@slate oasis No, updates are sadly not so simple to push out as that. But the team is working hard to get these fixes and H2H changes out ASAP.

slate oasis
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@slate oasis No, updates are sadly not so simple to push out as that. But the team is working hard to get these fixes and H2H changes out ASAP.
@raven spindle I understand no problems 👍👍 Thank you

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@raven spindle Any update on K5 ladder fix ? 🙂

raven spindle
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There's nothing to fix in the ladder as it is now. It's meant to be 10 rungs but the 0/20 display is a code issue for displaying the corrent number of rungs.
There shouldn't be anything stopping players from taking part in the ladder (unless I've missed an issue?)

slate oasis
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Oh ok that makes sense now 🙂 so there wont be any resources ? correct

coarse bronze
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The h2h opponents roll hope works fine?

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Last time was showing the same 3 for numerous races

summer lynx
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Bug with rearranging cars in the garage. The garage rearranges itself

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I’ll leave and come back two hours later and my garage has changed from the last time i saw it

arctic fulcrum
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K5 custom I have 4 star 352 PP, still having trouble starting from ladder 1 to 9. I think I'm good enough to drive my K5 csotum, so what about K5 costum 3 star,do you guys experience the same thing with me🤔😄

slate oasis
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Race 10 : first turn - come inside ....2nd turn --- again come inside but as soon as you turn use nitro ; slightly earlier then you would do normally... on the last turn again come from inside... that is the only way to complete it.

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The trick is to come out of 2nd turn before AI else they will just crash into your truck: & that's only possible if nitro is used early

arctic fulcrum
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Thank's for the advice bud 👍

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But I'm already tired of doing it 6 times lost😆🤣, my decision is unanimous I won't finish ladder no.10. I saved K5 costum inside😁

steady island
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i juts got this game

coarse bronze
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I was winning all offroad races by roaming the opponent car. As soon as i got near, hit and run🏃‍♂️😂

coarse bronze
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I select 452 PP+ For my Rival but...

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it always happens

sullen finch
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Eii

coarse bronze
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Hi

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Italian?

sullen finch
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Si

sharp wyvern
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Race 10 : first turn - come inside ....2nd turn --- again come inside but as soon as you turn use nitro ; slightly earlier then you would do normally... on the last turn again come from inside... that is the only way to complete it.
@slate oasis exactly what i did, and got it done on the first try. Having your K5 fully upgraded to stage 5 parts also helps.

slate oasis
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Good to know 🙂 well done 👍

sharp wyvern
earnest otter
raven spindle
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@earnest otter you can block individuals to stop them from DMing you

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select the persons name and then "block"

earnest otter
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Thanks..I just did

cobalt relic
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katie is so beautiful

sharp wyvern
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I noticed something strange: according to the log, i was beaten twice by the same person, on the same track, at the same time... my only explanation is that there’s a duplication, resulting in me losing twice the points.

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Please note how the two logs at the bottom, and how both say “14 minutes ago”... it is my understanding that the tracks cycle through, so, there’s no way a player can race you and beat you TWICE on the same track, within the same minute...

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If I’m missing something please let me know.

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Also notice that the times are exactly the same, which again tells me there’s a duplication.

fast cloak
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Mg

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100

raven spindle
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Also notice that the times are exactly the same, which again tells me there’s a duplication.
@sharp wyvern I've shared your message and screenshot with the team to see what's happened here.

sharp wyvern
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Thanks @raven spindle

raven spindle
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@sharp wyvern The team have looked into the issue and it's one they are aware of. The error shows the loss twice in the race history, but you only had one loss deducted from your points.

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Just to reassure you that the display on the table isn't correct 100% but your points are.

sharp wyvern
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Appreciate the quick response @raven spindle , but here’s a thought: unless we’re able to see the complete log, how can we be 100% sure that the tally is right? It’s like “yeah, trust me... your points are fine though”... i mean, people are paying real money to participacipate on these events... and you expect us to notice stuff like this, and simply “trust” that our points are correct? That is kinda difficult; the least the team should do, if such discrepancies and “visual only” erros are present in the system, is allow to us to see the full log, that way we can verify for ourselves that indeed the points are not being messed with.

raven spindle
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Appreciate the quick response @raven spindle , but here’s a thought: unless we’re able to see the complete log, how can we be 100% sure that the tally is right? It’s like “yeah, trust me... your points are fine though”... i mean, people are paying real money to participacipate on these events... and you expect us to notice stuff like this, and simply “trust” that our points are correct? That is kinda difficult; the least the team should do, if such discrepancies and “visual only” erros are present in the system, is allow to us to see the full log, that way we can verify for ourselves that indeed the points are not being messed with.
@sharp wyvern completely understand your worry. It doesn’t look good for other players who haven’t seen this conversation or know it’s an issue, so we are working on a fix.
We have checked your points and we are certain they are correct

worldly knot
#

There's a lot of trust concern here already as it is, @raven spindle - I haven't seen duplication myself but I won't be able to tally numbers anyways. If this was a known issue, why was is not fixed? If it couldn't be fixed, why were players not notified?

sharp wyvern
#

Thanks again @raven spindle for the quick action; I really hope it can be corrected rather sooner than later.

worldly knot
#

Just hold the fix until @sharp wyvern gets duplicate loss from me, then you can fix it 🙂

sharp wyvern
#

😂 @worldly knot

worldly knot
#

🤣 I couldn't resist. However, back to the topic.

fast cloak
#

Ji

#

Hi

fierce pumice
#

@fast cloak

#

@fierce pumice

fair swallow
#

Здравствуйте

slate oasis
#

Just to reassure you that the display on the table isn't correct 100% but your points are.
@raven spindle Just to confirm the points deduction is duplicate and i have verified this in last week when this issue was first highlighted by myself. I could actually verify the deductions as i kept the screen shots before and after. So I am afraid I am not ready to believe that there is no duplication is points deductions as I have verified it personally 🙂 on number of occasions last week.

sharp wyvern
#

@raven spindle if you don’t mind, please explain to us how did you guys verified (rather quickly) that indeed I didn’t get duplicate deductions... this comment from @slate oasis now made me curious...

worldly knot
#

@sharp wyvern Using the “believe me” formula? 🤣

loud river
#

@worldly knot bugs are something that you will always see with any software development and we go to great lengths to try and find them before launching. Sometimes things slip through and we need to fix them at a later point.

Fixing bugs takes time and updates require a lot of coordination so something like this can take anywhere from 3 days to 3 weeks to get a fix out. We didn't communicate it because it doesn't occur for all players and it's not a game breaking issue.

ripe monolith
#

Hello

worldly knot
#

Of course I know how difficult coding is, that’s why I’m not a coder. But it is a game-breaking issue for your customers when they experience the game-breaking faults.

Good to know you’re working on it, since it’s been a week or so, should we expect an update in next 3-5 days?

#

Could you kindly answer how it was figured out so quickly that players affected by it are not affected by it?

sharp wyvern
#

Ok, i have a new one:

#

According to the log, this guy beat me WITH THE EXACT SAME TIME twice, in a span of almost 30 minutes... statistically, what is the probability of that?

#

And i can clearly see that my points went down accordingly

slate oasis
#

Display issue ? 🤷‍♂️ i guess 🤔

sharp wyvern
coarse bronze
#

Ok, i have a new one:
@sharp wyvern dam. I thought u were Stephane proulx! So which one are you?

worldly knot
#

Oh wow @sharp wyvern im sorry man you’re ranking so bad. This bug is stupid... or they have you in a special group in the back-end **wink wink **

#

Because I haven’t witnessed this bug. Maybe it’s a feature

sharp wyvern
#

So which one are you?
@coarse bronze Manuel Tolentino

#

You? Mvm... you must be JB JB Bill

hardy patrol
#

Oi

slate oasis
#

@loud river care to explain this please ? Or would you class this as display issue as well ? 🤷‍♂️

#

@loud river & @raven spindle I have atleast asked this 4 times now to please provide / explain how does the negative points allocate when your ghost loses ? What difficulty level my ghost showed up to lose so many points ? For such close finishes ? !!!

arctic fulcrum
#

Wow,..I see that guy stole a lot of points from you bud 🧐

#

how many PP K5 custom have bud ?

slate oasis
#

351

arctic fulcrum
#

👍

placid cedar
#

'Rematch Watch Ad' is not working?!

raven spindle
#

@raven spindle if you don’t mind, please explain to us how did you guys verified (rather quickly) that indeed I didn’t get duplicate deductions... this comment from @slate oasis now made me curious...
@sharp wyvern A team member went into your game account and checked all the actual wins and losses - i looked up your player ID on Discord and they had the game info they needed to verify

raven spindle
#

'Rematch Watch Ad' is not working?!
@placid cedar Try rebooting your game and see if it works again?

slate oasis
#

I was at 333 and with these 3 wins i should be 426 instead of 389 ? 🤷‍♂️🤷‍♂️

#

I have all the scores calculations written down with scores !!! And can list them here if you want ...??

#

You can see I have 6 tickets to race now .... but i m not racing further until i get this issue addressed & sorted!!!

#

Oh just a tip ^^^ there is another issue in above leaderboard ... ** appreciate if no racer here points it out ** lets see if hutch can identify it

arctic fulcrum
#

@slate oasis ,is the "river run" track held at the h2h k5 custom event this time?

slate oasis
#

@slate oasis ,is the "river run" track held at the h2h k5 custom event this time?
@arctic fulcrum No it is not .

arctic fulcrum
#

Hmm🤔,thank you buddy 👍

#

@slate oasis ,I'm asking because I haven't raced so far at the h2h K5 costum event 😁

slate oasis
#

@vast templeyone in Hutch be kind enough to respond on the issues reported above ? Thank you

granite storm
arctic fulcrum
#

@granite storm ,the newly system taken race isn't your best time, but the last time you raced on that track my friend 🙂

granite storm
#

😱

arctic fulcrum
#

Haha😆

#

@granite storm ,I know about that at the h2h tier D event yesterday, I had the best time on main street 14,351, no one wanted to challenge me there. I raced again on main street with a time of 14,545 and I saw someone beat me with a time of 14,545 not a time of 14,351 👍

#

Try to make best time every race my friend 👍

brave turret
arctic fulcrum
#

@brave turret ,I saw you in my bracket bro 😁

#

So your name Tony kirk 😄

manic umbra
#

Ads are not working in my game for some reason... @loud river @raven spindle

#

I tried several times , even cleared cache and all but no lead.

ripe charm
#

I know there is no such thing as cheats in this game! But maybe you can explain why I have beat this guy many, many times, same pp, no changes but now I can not beat him!

slate oasis
#

I am guessing they going to pass the entire day and then let us spend the weekend in frustration ... I have reported issues 8 hours ago and no one had the courtesy to respond ... as of 14:30 GMT

arctic fulcrum
#

with..K5 custom with PP 350 as fast as it runs, what happened 🤔

#

@slate oasis ,I think you have to be patient a little friend, you know their day will be off until the workday starts on Monday. but I think Ian will confirm that he is active 🙂

ripe charm
#

Can’t even @ Katie or Ian! How convenient!

sharp wyvern
#

I know there is no such thing as cheats in this game! But maybe you can explain why I have beat this guy many, many times, same pp, no changes but now I can not beat him!
@ripe charm hey Dewey ‘ma fren!

just so you know:
Muddy Drag with the K5 is a complete gamble... and it can turn into a gold pit really fast...
you can take the exact same racing line and use the nitro at the same spot, 10 times in a row, and have a different outcome on each single try!

The way I’m dealing with it is by keeping an eye on my best time, and trying to replicate it as often as possible... but I’m not even picking the middle ghost anymore, otherwise it’s going to be a gold drain... every single time.

I wish they just eliminate this track from this event, and put River Run instead; that track suits the K5 perfectly, and is one of the very few new elements (track wise) and is a fun track to race...

I still don’t get why it wasn’t included on this event on the first place... only god knows what the “rationale” for that decision was... but frankly, at this point none of the weird stuff going on this game seems surprising to me anymore...

fallow timber
#

I feel ya Dewey, Muddy Drag is probably my most hated track

#

Especially after the jump, have to roll the dice on whether my vehicle itself rolls or not 🤣

sharp wyvern
#

Should rename it to “muddy casino”

#

... or “Muddy Gold Mine”

fallow timber
#

I have 2 questions, not necessarily bugs but it’s been fairly inconsistent for a while and not sure which channel they go in
1: Are other players racing our ghosts with our fastest time or last time? It makes a huge difference which one it is, as it changes how we approach each race. It looked like for a period of time we switched to fastest time, and now we’re back on last time?
2: Do we not get easy opponents at all anymore? Sometimes I don’t have the time to keep retrying the same opponent over and over again just to shave a few milliseconds off and beat them and would rather just grab a few points but this is pretty much trapping us into redoing the same race over and over until a) we beat them or b) we use a lot of gold and lose

ripe charm
#

It’s all BS I’ve beat this guy in this h2h over & over again and beat him with no problem! Nothing has changed our pp’s are still the same but now he pulls away with little chance of catching him! Funny too how his truck is not bouncing around but is more smooth as if he’s running on a flat track instead of an uneven rough off-road track! I already know Hutch will never find anything wrong with any of this because there is no cheating going on in this game, period! But for any of you that really know & have eyes to see, you’ll catch the BS!

arctic fulcrum
#

@fallow timber ,which was taken is not the best time but the last time you raced on that track yinn 👍

sharp wyvern
#

@ripe charm I can tell you this Dewey:

yesterday i was convinced of the same, i even recorded a couple of races, because i could swear i was dealing with a cheater... but after a couple of tries, and without changing anything on my approach to to the race (race line, nitro, etc.) all of a sudden i got the “magical grip”, and was able to beat the guy.

What I’m trying to say is that, in my humble opinion, and regarding Muddy Drag specifically, I think its an issue with the track and the physics they configured on the K5, due to the tire size, grip, height, center of gravity, suspension travel, etc.

In other words, the simulation parameters DONT WORK WELL with this truck, on this particular track.

Scrap muddy drag, give us river run!

loud river
#

Could you kindly answer how it was figured out so quickly that players affected by it are not affected by it?
@worldly knot

We can see what is displayed in the game and what the Server (The systems that run all of these functions and is the authority on what actually happened) said.

The Server is the 'point of truth' from our perspective. As such, even though the Race History lists the same thing twice the Server doesn't so it's not actually impacting the results

#

@sharp wyvern that is not the same person beating you twice with the same time

#

This is where the user interface isn't quite as clear as we thought it would be. What's happened there is that that person has raced your ghost twice in a 30 minute window

#

The time in red, with the person icon next to it is your time

#

Here's what we're looking at changing that to:

#

So here your opponent is on the left and your time is on the right

#

and it says 'Active' for when you raced them and 'Ghost' for when they raced you

raven spindle
#

'Rematch Watch Ad' is not working?!
@placid cedar @manic umbra Are you on iOS or Android?

fallow timber
#

All ads for me aren’t working
If you turn sound on, you can hear the music resetting each time I press it
iPad 6th Gen, iOS 13.5.1

loud river
#

@slate oasis this one is tricky to explain but I'll try. In any match-up game it takes a while to 'calibrate' scores.

When you start a PvP we don't have any time data. What we do is try to estimate your time based on PP and give a points reward based on that. However, the time delta for 40 points is only 0.3s faster than your fastest time so that is likely why a given player's first set of races may give them a bit of a points boost

#

@ripe charm I've raced that race a lot against other Hutchies and finding the perfect line is very difficult.

Tiny tweaks to the line you take add up to tens of hundreds of milliseconds in the time delta between you and your opponent. Finding the exact right place to land that jump even makes a difference. I found holding my boost until going up the hill is what gave me an edge.

Racing at this level is just highly competitive. We are hoping with the next changes that opponent selection will be better

raven spindle
#

All ads for me aren’t working
If you turn sound on, you can hear the music resetting each time I press it
iPad 6th Gen, iOS 13.5.1
@fallow timber Thank you for all the details on this! I've shared with the team.

loud river
#

@fallow timber your opponent races against the last time you set down.

I know this sounds unfair because we pick your opponents based on your best time but this was done to try and stop people gaming the system by 'smurfing'.

Under the hood if you keep losing we actually have a 'protection' system that will search for slower/easier opponents - this is to try and help someone out if they're having a really bad run or if something else is leading to losses.

What we're trying to with our next update is pick better opponents

#

In fact, I can tell you the goal:

#

Where the system linearly interpolates points between these 4 times

#

and the Matchmaking selection tries to fetch:
Opponent A - Easy = Closest to +1.25
Opponent B - Medium = Closest to +0.75 but not slower
Opponent C - Hard = Closest time to +0.25 but not slower

#

@ripe charm I don't know why you couldn't tag us, maybe a temporary Discord issue

ripe charm
#

I expected no other answer then the BS one you just gave Ian!

loud river
#

Please stop being so provocative

#

What about that is BS!?

raven spindle
#

@fallow timber Your Ads are failing to boot. The music for the game is designed to stop when an advert plays and then restart after. So, the missing piece here is the advert but the Audio is doing the correct thing.

The team are looking into why the adverts aren't showing.

loud river
#

I'm telling you that's how the system works. Unlike our competitors we don't just have a car being pulled along a line or with a really simplistic - push this object forward approach.

Our game runs a full physics simulation where each wheel is actually rotating and driving the car forward

fallow timber
#

Thanks for the clarification 🍻
About your new linear system, would that take into account different tracks? More specifically, I’m thinking of the ones like Beach Road or Main Street where the time difference is far smaller across opponents due to the track being fairly straight so you get less variation in race lines

#

Thanks Katie, it’s pretty late here so I’ll just take a look in the morning ☺️

loud river
#

@fallow timber not yet but we may well need to add that in as some races are twice the length of others

#

and later this year we're hoping to have some future tracks that get up to about 90 seconds in length

fallow timber
#

Guess I got a lot to digest then, appreciate your explanations. Thank you ☺️

loud river
#

We've got a bunch of features that we're working on but are still a way away and I think you're really going to enjoy them

arctic fulcrum
#

@loud river ,will there also be additional new road cars Sir_Ian?

loud river
#

The next update has road cars but also a new environment

#

but it's still some way away

arctic fulcrum
#

of course Sir_Ian, I know everything also needs a process so that everything runs smoothly and well. that's good info for all players including me 👍

sharp wyvern
worldly knot
#

Looks same person to me

loud river
#

Yes, the same person is beating you twice but it's not them posting the same time twice

#

That's what I meant

sharp wyvern
#

Racing at this level is just highly competitive.
@loud river choice words, sounds nice, but i does not feel “competitive”; this is what we, the actual users, think about it: it’s a gamble. Feels random. Feels intentionally designed to drain gold via rematches.
If you think I’m wrong, i challenge you to make a poll: you’ll see that we will rather have River Run, and not this Muddy Casino!

loud river
#

In H2H the tracks are raced in an order according to how we set them up

#

So they always go A, B, C , D, E, A, B, ... and so on

sharp wyvern
loud river
#

What's happened here is that your opponent has raced your ghost, gone through all the races and then raced your ghost again. does that make sense?

#

I hear your feedback though. I understand the desire to want to rematch until you beat your opponent

sharp wyvern
#

@loud river please explain why wasn’t River Run included on this h2h event, we really like that new track, and we certainly rather have it instead of Muddy Drag..

#

Yes, the same person is beating you twice but it's not them posting the same time twice
@loud river i now see your point, and you were absolutely right on this one. My mistake, i apologize.

ripe charm
#

Rule #1

whole magnet
#

It says I have 2 gas but won’t let me race. Keeps trying to get me to spend gold or money.

slate oasis
#

@loud river you still have not got answer to the photos i posted ?

granite storm
#

look what happens when you drink a beer and make a bad run. goodbye weekends.

silk moth
#

XDDD.

granite storm
#

that's not fair.

#

I was on second place. Now I’m in 11.

silk moth
#

I know.

sharp wyvern
#

Ok... once again I’m a bit confused about the rules of the current off-road h2h event: is the system picking the last posted time or the best time?

#

Please correct me if I’m wrong, but I’m under the impression that it is the last posted time, right? @loud river care to comment, please?

fallow timber
#

@sharp wyvern I asked the same question last night haha
Others race your last time as a ghost, but matches are offered comparing with your best time

slate oasis
#

So once again the actual issues are overlooked / ignored 🤷‍♂️ nice one Hutch 👍👍 its been well over 15 hours I posted the photos - and no reply

sharp wyvern
#

Racing, like all other competition-based disciplines, is built upon a set of simple rules, in order to maintain fairness and competitiveness.

Sanctioned racing is a term used to define a racing event that is held under a set of rules and regulations, usually governed by an association. This could be a national association, district association, or state association.

Unsanctioned racing would be running an event that does not have tie-ins to a governing association, and even those have some sort of clearly set rules.

I guess that the point I’m trying to make is that all these “gray areas” and ever-changing conditions need to stop,because the only thing that remains constant on this game is the fact that we are spending REAL money.

I understand that some of the changes are in pursuit of improving the game... but c’mon! Have you guys ever heard of beta tests? or maybe PTS (private test servers)?, or any other tool to avoid all these uncertainties and shifting situations IN THE MIDDLE OF AN ONGOING EVENT in which REAL MONEY is being spent?

#

Guys and gals... we need some structure.

#

We need patch notes,

#

We need clear rules,

#

We need disclosures of any underlaying system that can impact/alter/affect the core theme of this game/business, which is, RACING.

silk moth
#

TRUE!

granite storm
#

Racing, like all other competition-based disciplines, is built upon a set of simple rules, in order to maintain fairness and competitiveness.

Sanctioned racing is a term used to define a racing event that is held under a set of rules and regulations, usually governed by an association. This could be a national association, district association, or state association.

Unsanctioned racing would be running an event that does not have tie-ins to a governing association, and even those have some sort of clearly set rules.

I guess that the point I’m trying to make is that all these “gray areas” and ever-changing conditions need to stop,because the only thing that remains constant on this game is the fact that we are spending REAL money.

I understand that some of the changes are in pursuit of improving the game... but c’mon! Have you guys ever heard of beta tests? or maybe PTS (private test servers)?, or any other tool to avoid all these uncertainties and shifting situations IN THE MIDDLE OF AN ONGOING EVENT in which REAL MONEY is being spent?
@sharp wyvern that’s the point!!!
It happened on last event H2H AMG G wagon and I was harmed.

slate oasis
#

@sharp wyvern I think the term for such activities is Scam ; and in response to your other question on beta testing.... well my friend what we are racing is a beta testing... (we debug and tell them... there are so many examples ) well I honestly don't have the strength to fight this anymore... especially after the most recent scam in morning which I posted and no one had the courtesy to respond to !!!

#

So no more complaints from my end 🙂 i watched a movie and under such situations the guy would just tap his heart with right hand and repeated the words **all is well **

loud river
#

@loud river please explain why wasn’t River Run included on this h2h event, we really like that new track, and we certainly rather have it instead of Muddy Drag..
@sharp wyvern

I'll pass it on to our Live Ops designer

coarse bronze
#

All that is legitimate, but, actually, what is there left to “win” for us? I’m to the point where I just like to win when I’m actually racing. I don’t care about my position in the standings. I would love to be able to use the vehicles I actually like to use. Easy money off road is MUST for me. Daily off road rewards would be cool as well. On road there are keys at minimum. Sometimes a part Off road there zero!!!

loud river
#

@slate oasis there are some issues with the Race History. This feature isn't at the level of quality that we want so we're working hard to get it fixed.

#

So once again the actual issues are overlooked / ignored 🤷‍♂️ nice one Hutch 👍👍 its been well over 15 hours I posted the photos - and no reply
@slate oasis
Can you repost so I know exactly which ones you're referring to

#

@sharp wyvern The H2H system has always saved your last scored race on that track as a ghost for opponents.

queen cargo
#

Ok

loud river
#

We made a change where we moved towards slightly different times for points and changed those points to win: +2/+30 and lose: -1/-15 and a floor on scores at 0.

We found issues with that so we reverted back to win: +10/+40 and lose -10/-40 keeping the floor on scores and slightly tweaking the time delta

#

@coarse bronze our next update includes an Off-Road Easy Money that switches to your Off-Road vehicle and a set of Off-Road Ladders much like the Boss Ladder but with 20 rungs per car

#

@slate oasis this one is tricky to explain but I'll try. In any match-up game it takes a while to 'calibrate' scores.

When you start a PvP we don't have any time data. What we do is try to estimate your time based on PP and give a points reward based on that. However, the time delta for 40 points is only 0.3s faster than your fastest time so that is likely why a given player's first set of races may give them a bit of a points boost

@slate oasis this was the answer to your question

slate oasis
#

No @loud river

loud river
#

Can you repost the screenshot

slate oasis
#

Did you see the photos ?

loud river
#

There are a few and they refer to different things

slate oasis
#

Please stay for 2 sec

#

And i will give you one more link

loud river
#

What's your question there? Why does one give -23 and the other give +24 given the times?

slate oasis
#

What's your question there? Why does one give -23 and the other give +24 given the times?
@loud river please look at the time of my last race ... and the time he raced

#

They both highlighted for your convenience

loud river
#

the first link or the second?

slate oasis
#

First link

#

There you go 👍👍

loud river
#

ah

slate oasis
#

His point is that when his ghost loses, the amount of points deducted is equivalent to losing to an easy oponent, even if the gap is really small, and that is way too penalizing for us.
@sharp wyvern no mate

loud river
#

I think it's the times, right?

slate oasis
#

Yes my last time on track is outlined in blue

loud river
#

You're pointing out that you got 25.691s but your opponent raced against 25.716s?

slate oasis
#

Exactly

#

👍👍 phew 😌

loud river
#

So, in order to know for sure I'd have to get someone to look through the data but I can give you the most probable reason for the discrepancy

slate oasis
#

Please do share 👍

loud river
#

Okay so the way the system works is that when you finish a race we upload that to the server and your opponent downloads that ghost to race against

#

When you next do that track we overwrite the previous ghost with your latest one

#

Those times are very close 25.716 and 25.691

#

All of those races say '1 hour ago'

#

What I suspect happened is that your opponent selected a ghost just before you put down a new time

slate oasis
#

Right I knew you will come up with response 🙂

#

Now if u review the photo again i did 2 more different tracks in between before the opponent raced my ghost

loud river
#

Now, of course you see his result appear after you had done another 2 races so you're probably thinking - then why doesn't it show after that then.

I'm not a server engineer but to the best of my knowledge not everything is processed in the instant that it is received. Things are batched and calculated and that might explain the discrepancy

#

However

#

What I will do is ask our server engineers to look into this so we can investigate whether that is the case

#

can you send me your ID quickly

slate oasis
#

Ok I will wait for your results 👍

#

But don't just go we need to sort the 2nd link 🙂

#

0cc00553-bd94-42ff-b0cd-5bc0b72f6b8b (FB: 100646518207091)

loud river
#

I think the second link is related to the issues we've had with the Race History

#

It's not at the level of quality we wanted and we're working on fixing it

slate oasis
#

Can you explain why i didn't get the points added ? Correct

#

I don't think its the history issue Ian .... its simple i won i should get the points

loud river
#

I'll look at your races

slate oasis
#

Funny I had all the scores written down

loud river
#

that would be useful

#

hang on

slate oasis
#

As i was monitoring it

loud river
#

can you PM them to me?

slate oasis
#

Of course i can

slate oasis
#

@loud river please help me understand what i did wrong here for my truck to roll/flip after landing? 🤷‍♂️

#

Also it is nice to reward racers for winning medium / hard races but I really don't see how is it fair to the opponent to punish him for losing / setting good times ... i think somewhere down the line someone has got it wrong...!!!

loud river
#

You got a bump before the jump and you probably hit the ground with so much force that the spring that drives the wheels took that compressed force and sprung it back out into vertical motion

slate oasis
#

I am glad you said that 🙂

#

Now can you please help me what I bumped into in the middle of track ? 🙂

loud river
#

that's what it looks like - we have non-deterministic physics so I can't say for sure

#

bumps in the mud

slate oasis
#

Ok so its not me ? Its the track which has the issue ? Correct

loud river
#

if you go over that course slowly you'll see that the surface is bumpy underneath, at the right speed those bumps affect the car springs and give that motion

slate oasis
#

I can only race it on the track 🙂 can't fly it 🙂

#

Ian have you raced that track ?

loud river
#

It's not that it's an issue per se, it's a psychics simulation

#

yes, a lot

slate oasis
#

So you think there is nothing wrong with the track ?

#

Just yes or no please 🙂

loud river
#

I woudln't say so, it's not supposed to be smooth and that's part of racing

slate oasis
#

No complicated answers 👍

#

I agree it is not supposed to be smooth; but then unless i could fly the truck there is no way to avoid these 🙂

loud river
#

you can avoid that by taking a slightly different line

#

but you can't avoid bumps

slate oasis
#

Ian please record a video next time 👍 and post to show what line 👍👍

#

With 351 pp we looking for 18:700 track time 👍👍

loud river
#

my time or the AI time?

slate oasis
#

Your time 🙂

loud river
#

I need to know upgrades

#

like 5,5,5,5,5,5

slate oasis
#

351 with nitro stage 6 only rest all stage 5 👍

loud river
#

any augments?

slate oasis
#

You have my id 👍👍 please feel free to check or for that matter please feel free to race my truck 🙂

loud river
#

I can't see what augments you applied

#

not without a lot of work lol

slate oasis
#

Oh no no don't do that 🙂 this is what we are here for 👍👍

#

You want me to pm you the photos ?

#

Its B augs btw

#

All the way 👍👍

#

I look forward to learn what line we should take 🙂

loud river
#

yea post me each component

slate oasis
#

Done 👍👍

loud river
#

18.556

#

I also just got the same flip you did

slate oasis
#

6667666 is actually 555655?

loud river
#

yea

#

because 7 is max

slate oasis
#

I also just got the same flip you did
@loud river i m glad you got the flip 👍👍

#

So how many tries Ian ?

loud river
#

A fair amount, I was struggling to get below 18.700

slate oasis
#

And can we please have the video ? To see what line you took which avoided the bump and flip 👍

sharp wyvern
#

grabs popcorn

slate oasis
#

A fair amount, I was struggling to get below 18.700
@loud river good to hear this 👍👍 now put yourself in our position and calculate the amount of gold we require to reproduce the same results which should not be an issue 🤷‍♂️

loud river
#

18.483s

slate oasis
#

Video ian ? 🙂

#

grabs popcorn
@sharp wyvern get some coke too 😆😆

sharp wyvern
#

I can tell you this in advance: thanks Ian for doing this... you are literally walking in our shoes right now

#

And i believe that’s important

loud river
#

I can send you an 18.54?

sharp wyvern
#

All we want is to understand the “magic line”

slate oasis
#

@loud river the point i am trying to make is there is a problem with the track and it costs ridiculous amount of gold to reproduce your previous results which should not be the case 👍 you had unlimited access to gold and you were under no pressure... a racer in event is with limited gold ...

#

I can send you an 18.54?
@loud river please do 👍👍

loud river
#

oh yea

#

weird bump I just got

#

not had that one before

sharp wyvern
#

I’ve been thinking on a blooper reel....

slate oasis
#

Finally 🙂 thank God 🙏🙏🙏

sharp wyvern
#

That’s how often i get the bump

#

Backflips, parkour.... you name it, my truck has done it...

loud river
#

it seems to be if you make the jump at a slight angle

slate oasis
#

I even went to other side of track across / through the moutains 😂😂

#

I have it videotaped lol 😂

#

it seems to be if you make the jump at a slight angle
@loud river lets put it this way 🙂 we are not perfectionist and as skilled as you 🙂 so please sort this track out 👍👍

sharp wyvern
#

it seems to be if you make the jump at a slight angle
@loud river the main issue is that we do not have the level of control required to avoid it... just happens randomly...

#

Personally, I’ve done over 30 attempts in some cases

#

And I don’t think i just plain suck at this

#

Ultimately i resorted to only pick easy opponents, regardless of my reference time... that way i have a “cushion” in case i get the “bad roll” at the jump lottery...

#

I should be pushing myself to do my best every time instead.... that’s what the game should be about

#

So, my simple question to you is this:

#

Can that part of the track be fixed? Could you guys make it FLAT? Please?

#

Is a freaking jump, on a bouncy castle on wheels.... please just please

slate oasis
#

Can we please have the video? 🙂 i want to sleep lol

loud river
#

We'll look into it, sure

sharp wyvern
#

The fact that this particular truck is so different in terms of physics, has exacerbated the problem

#

That’s why its so obvious now

slate oasis
sharp wyvern
#

Also, as a “flex seal” solution: why not remove muddy and give us river run for the remainder of the event? Is that possible?

loud river
#

It could break things and it's a Friday 😒

slate oasis
#

Its already broken 😂😂

loud river
#

I mean like really break, like stop the event working

slate oasis
#

Oh ok lol

#

Ian can i ask you a question?

sharp wyvern
#

Could you at least ask the devs?

loud river
#

but we don't have to have it for the next event

#

it's 1.20 am and none of them are working the weekend

slate oasis
#

Do you think it will be a courteous act that you reward everyone with 500 gold ? For all the issues we faced and currently face and will be facing in future? 🙂

sharp wyvern
#

Thing is we all know River Run is the perfect track for the K5 Custom....

slate oasis
#

It won't make you poor but atleast will give racers assurance that you care

#

And will make them feel good

sharp wyvern
#

it's 1.20 am and none of them are working the weekend
@loud river ok, understandable

slate oasis
#

it's 1.20 am and none of them are working the weekend
@loud river wake them up its 24/7 event and an RR emergency lol 😆

sharp wyvern
#

Do you think it will be a courteous act that you reward everyone with 500 gold ? For all the issues we faced and currently face and will be facing in future? 🙂
@slate oasis i know for a fact this single issue with muddy drag has costed me more than twice that...

slate oasis
#

I am sure Ian will consider this and we will be compensated as a good will gesture 👍👍

loud river
#

River Run has some tricky parts too

sharp wyvern
#

yeah but at least the track itself is unique

#

Feels super nice... hope more like this is introduced in the near future

slate oasis
#

Or we could just eliminate this track ? 🤷‍♂️🤷‍♂️ until its fixed ... event can have 4 tracks 🤷‍♂️🤷‍♂️

sharp wyvern
#

And is not just me, a lot of people love that track

#

Or we could just eliminate this track ? 🤷‍♂️🤷‍♂️ until its fixed ... event can have 4 tracks 🤷‍♂️🤷‍♂️
@slate oasis excellent suggestion

#

Better to have only the other ones, and stop the gold drain....

ripe charm
#

🤨

slate oasis
#

You here for the 500 gold ? 😂😂

#

Get in line Ian is thinking about it 😉

ripe charm
#

Waiting for it to be 1k

slate oasis
#

Don't push it lol

sharp wyvern
#

Also @loud river, the fact that you just expressed that replacing a track in the middle of an ongoing event could break it, literally, tells me it might be a good idea to put in place an “emergency protocol” to be able to do it in the future, if a similar issue happens again; remember, people are spending real money on this.

#

... And having these issues regularly, and only getting a “whoops.... bugs happens, sorry” kinda response, while keeping all the money these bugs are generating... is “no bueno”.

loud river
#

Here's my video

ripe charm
#

He’s smart he doesn’t play! Lol

loud river
#

8meg limit!

slate oasis
#

Compress it 👍 our upload on you tube 👍

worldly knot
#

@loud river Truly if biggest events are on weekends, your staff should work on weekends. That’s common business sense that support be available on busiest days. I could lecture you on that all day long but can’t massage your ego.

loud river
#

bumped down to 480p

sharp wyvern
#

8meg limit!
@loud river just retry it, happens all the time

loud river
ripe charm
#

Solo run no challenger!

slate oasis
#

I swear you had a flat track as if there were no bumps

loud river
#

It's done through the TestRace system we have so I could do exactly the same setup as Rebel Drifter

sharp wyvern
#

So, you simply went over the blue line, with a slight angle to the left....

slate oasis
#

It's done through the TestRace system we have so I could do exactly the same setup as Rebel Drifter
@loud river appreciate it 👍 i m sure you understood the issue here ... there is real time event pressure ; ghost truck obstructing your view ... then retrying with gold etc ..... its not healthy racing 👍👍

sharp wyvern
#

What I find weird is that a “straight” line/trajectory sounds more logical... yet with that slight angle to the left you were able to have better traction at landing...

slate oasis
#

I can bet he will struggle to reproduce those results with same line 👍👍

slate flint
#

Would this be such an issue if we had Off road Easy Money?

loud river
#

I'll share some more

slate oasis
#

If you really care & want to share ... Share your gold 😂😂

#

Show us that RR racers mean something to you & your team ... and you are there to support them whilst these issues are being addressed/ fixed 👍👍👍. Like I said a little good will gesture serve you long way 👍👍

sharp wyvern
#

I'll share some more
@loud river please do so!

loud river
ripe charm
#

🤣

fallow timber
#

Any updates on the ad bug?

loud river
#

And just to clarify, you want River Run that starts at the top of the big hill, not White Water Rapids?

slate oasis
#

Yes River run

loud river
#

I mean, I can change it now but I don't know the consequences!

#

Hmm, looked at it, too risky

#

I'll ping someone tomorrow

slate oasis
#

Ian can you end event early?

#

A day early ?

#

It will save us gold in retries 👍

loud river
#

I don't think that would be fair to the people who are under the impression that it will last as long as it lasts

#

In the morning I will see it I can swap it to river run

#

It's 2am

slate oasis
#

Fair point 👍

loud river
#

I'm 20 minutes from the end of Karate Kid

#

the 80s one, not the remake

#

so I'm off

slate oasis
#

Lol its 2:07 am here lol

loud river
#

If people want to challenge me to more rematches I might do them though :p

slate oasis
#

Good night and please don't ignore the request 👍👍 think about it 👍👍

#

It won't make you poor but will make your racers happy and regain the trust 👍👍

#

Night 👍

sharp wyvern
#

And just to clarify, you want River Run that starts at the top of the big hill, not White Water Rapids?
@loud river yeah, river run, the hilly one

#

@loud river before you get to the crane kick part... here’s a real world run at Muddy Drag; took me 17 tries, to get to 1.5 tenths of my best time (18:454) here, i had to split the video in 3 parts:

#

Hang on, need to split even more (won’t upload)

sharp wyvern
#

Ok... each video was about 500mb, so i had to do some serious compression to get to Discord’s 8MB limit... looks like crap, but you can se the race line, which is the part that matters. Here’s the full run, splitted into 3 videos:

#

Second part:

#

Third and last part:

#

Pay attention to the first video, on the 4th attempt... weird bump

#

BTW I’m 350pp and my opponent is 352pp, i have no tier 6 upgrades, have two tier A augments on intake, and the rest is all B’s (7 branded, and the rest is all generic B’s).

#

You can clearly see i was taking the “recommended” race line on most attempts, and yet my opponent took the right hand side (where there’s less grip), yet it took me many tries to beat him... also, on some attempts i went and tried his racing line, and there’s an instance where we did the EXACT SAME move while in air, yet when we both landed, he had way more traction and went ahead.

#

So, if the track has some sort of “magic spot” you need to hit before the jump, how come he was able to take the “least favorable” racing line, and come out ahead on that many times?

#

Oh, and also: 16 extra attempts = 160 gold.

night arrow
#

What is this

#

There are not a easy racer

#

my points always take down for this track

arctic fulcrum
#

Manho again friend 😆

subtle spade
arctic fulcrum
coarse bronze
#

Pay attention to the first video, on the 4th attempt... weird bump
@sharp wyvern that’s me in ur vids. Just to add to the discussion, I have 2 of my t6 upgrades done. Intake and exhaust. I usually have more luck going with the left side of blue line. But someone beat me on the right and I just tried it.

#

I still prefer the left side and it usually lands a lot smoother

arctic fulcrum
#

@coarse bronze ,Did you use 3 Augment A at the intake? He tried to remacht 16 times but it still failed because you were 20 power ahead with PP 352 👍

#

@coarse bronze ,mine gearbox and exhaust too😁

coarse bronze
#

I only have 1 A augment on. All the rest are B

slate oasis
#

@sharp wyvern there is no right or wrong line on this track its all by chance ... i wasted 100 gold again today just to reproduce my time which was impossible and then all of sudden i got it in 11th attempt ; when Ian runs the race he has no bumps you can see in his video and no server load either no ghost blocking your view etc ... so just don't stress yourself out 👍👍👍

#

There is an issue and lets hope its removed from future events 👍👍

coarse bronze
arctic fulcrum
coarse bronze
#

Not 1 I really need either. I need the piston

arctic fulcrum
#

Not 1 I really need either. I need the piston
@coarse bronze ,we have the same problem bro 😆

subtle rover
#

@night arrow

slate oasis
#

@sharp wyvern - took me 11 attempts to reproduce same results 18:700 and in 11th run i got 18:500 lol

ripe charm
#

@loud river may I ask, what’s going on here? Why did I lose -40 points to nobody?

craggy dawn
foggy crypt
#

Want to race me

craggy dawn
#

O lose my 250g already ?

foggy crypt
#

Let's race

arctic fulcrum
#

@craggy dawn ,how many star car you have ?

foggy crypt
#

2 cars

sharp wyvern
#

He tried to remacht 16 times but it still failed because you were 20 power ahead with PP 352 👍
@arctic fulcrum FYI i did beat him on the last attempt, even though i was 20 power below with PP 350 👍

#

The whole point of these videos was to showcase how random Muddy Drag is right now; it all comes down to the “jump lottery”, no matter how high or low PP, or how good or bad racing line you take.

#

@loud river may I ask, what’s going on here? Why did I lose -40 points to nobody?
@ripe charm i think you raced John Cena right there my friend!

silk moth
slate oasis
#

@silk moth its a display issue ; wait for 1 minute and restart the game it will be sorted .

silk moth
#

K.

slate oasis
#

you are welcome 🙂

coarse bronze
#

@ripe charm any chance u exited game? That happened to me after a few drinks and I hit wrong button

ripe charm
#

???

#

i think you raced John Cena right there my friend! Who is John Cena?

sharp wyvern
ripe charm
#

Wrestling? Wrestling is just an excuse for guys to touch each other!

night arrow
#

this happened to me 6 times

stiff moss
#

Oof

kindred atlas
#

This gane is toooooooo baad

loud river
#

If you get -40 points without an opponent the system has recorded an abandoned race

slate oasis
#

As requested by Ian: a guy races my ghost after 5 minutes and the times are not correct? 🤷‍♂️🤷‍♂️

#

@loud river do you need other photos ? or is this enough

loud river
#

that's enough

slate oasis
#

👍

mortal shore
#

@night arrow

fallow timber
coarse bronze
#

Thats sweet. 0 lost points 😂

subtle spade
raven spindle
#

@loud river Another try, because nothing happend over the weekend.
@subtle spade You'll need to contact Customer Support from your game for any missing reward issues.

#

The team are in today and will be able to review tickets and help you 🙂

subtle spade
#

@subtle spade You'll need to contact Customer Support from your game for any missing reward issues.
@raven spindle, i did at Saturday. Hopefully someone will get in contact with me.

fallow timber
#

@subtle spade Pretty sure the reward for hitting Lvl 100 is 50 gold keys, not 50 gold unless it’s changed since I hit it

subtle spade
#

@subtle spade Pretty sure the reward for hitting Lvl 100 is 50 gold keys, not 50 gold unless it’s changed since I hit it
@fallow timber to be honest with you it's possible, because i just clicked ok. But i remember, like it was golds. And on the previous levels it was golds too.
If i was wrong, they will correct me anyway.

arctic fulcrum
#

@subtle spade Pretty sure the reward for hitting Lvl 100 is 50 gold keys, not 50 gold unless it’s changed since I hit it
@fallow timber ,but before the first update I got 100 gold keys when level 100, so now the price is only half 😁

fallow timber
arctic fulcrum
#

@fallow timber ,because I was first level 100 from you yinn 🤭

#

You reached level 100 after the first update

worldly knot
#

I don’t know if this is a bug or a deliberate bait and switch attempt from hutch but some players are reporting resource shop QUIETLY wants gold rather than cash. How many times are you going to stab us in the back @loud river ?

arctic fulcrum
#

@worldly knot ,Since the resource shop appeared in this game, I have never seen resources sold with gold, all can be bought with cash rebel racing game 🙂

#

as a fellow player I suggest you delete the word "stab me in the back" friend, I'm sure your problem will be fixed 🙂

worldly knot
#

Yes sir_carter thanks. But I’m wondering, don’t you have a job to do, loved ones to care after, anything of responsibility other than trolling me all over this discord?

arctic fulcrum
#

@worldly knot ,I'm not bothering anyone on this forum, friend, if you feel offended by me I'm sorry for that. I just established a good relationship with my fellow players 🙏

ripe charm
slate oasis
#

its ok we do not need worry so much ; these issues come up in beta versions so its very normal 🙂 😆

#

do not forget this is a beta testing phase of the game and we are all testers ; testing and finding bugs for Hutch at expense of our own real money 🙂

ripe charm
#

Beta version? You mean we are guinea pigs?

#

Doesn’t say anything about this game being in Beta!

slate oasis
#

seriously ? you still need it to say ? 😂 .

worldly knot
#

If hutch aims to grow and become somewhat respectable vendor, developers need to stop putting certain players in the special group. That’s where gold vs cash features pop up.

I can’t wait for @loud river to justify this as a bug when it’s clear some people are in the gouge group in the backend.

slate oasis
#

a person with no programing or IT background can tell this is a beta version lol

ripe charm
#

Well I mean that explains a lot! Should be a warning that this is in Beta mode! That’s like false advertising!

raven spindle
#

This game isn't in BETA - We Worldwide launched last year.

worldly knot
#

This game isn't in BETA - We Worldwide launched last year.
@raven spindle let’s stay on the subject. Can you explain the bombshell?

ripe charm
#

That’s why there are so many problems! Always changing always problems!

#

Well I guess some people got lucky and got all 3 for cash, I was not that lucky!

arctic fulcrum
#

your guess is right bro dewey, I'm one of them😁

raven spindle
#

@arctic fulcrum did you get today's resources for Cash?

slate oasis
#

@raven spindle quiet few people got it for cash

arctic fulcrum
#

@arctic fulcrum did you get today's resources for Cash?
@raven spindle ,yes,first 5000,second 25.000 and three 75.000

#

@raven spindle ,I bought all the resources in the first shop appeared, if over time it might be sold with gold I think

ripe charm
#

I think this game is gonna hit the skids with me soon! It’s getting to be more like work than fun & recreation! Way too many problems & it’s ALWAYS @ the gamers expense! Just not right! Not right at all!

raven spindle
#

I'm talking to the team about the Resource Shop now. The functionality has always been in the shop build to sell items for cash or gold - but information for players on the gold costs logic for items hasn't been shared.
So, we have communicated that cash items are: first will cost RR Cash $5,000, the second $25,000 and the third $75,000.
I'm asking the team for the data on the Gold items and what items will be gold etc.

slate oasis
#

I'm asking the team for the data on the Gold items and what items will be gold etc.
@raven spindle if i remember correct the resource shop should only be game cash always ; this is what was communicated months back and again some time ago ; So if anything comes in for gold ? that will be scary and unfair.

ripe charm
#

What I find disturbing is that I have many s6 parts some as many as 10 each but for the life of me I can not get the ones that Hutch is hoarding! It’s like we’ll let them have all the parts except the ones they need! Gives them false hope

manic umbra
#

I bought that same resource today for cash...why do many have to buy it for golds? That's crazy!

worldly knot
#

Reading other people’s comments is very disturbing. Stop being sneaky and putting certain players in the special logic group. You people are like a trailer trash cheating wife, you just find ways to sneak out the back door for a quickie...

Saying goes, once a cheater always a cheater.

raven spindle
#

Not sure what you're trying to say there @worldly knot ...

#

I am speaking to the team about why the resource changed from cash to gold half way through today.
I'll put an update in the #🎮│game-updates channel about resources costing Gold instead of Cash to explain how it'll work as it's a purchase option in the Resource Shop that hadn't been live before today.

#

Ideally we would have made an announcement first to make players aware and then put the purchase option live.

slate oasis
#

@raven spindle Why you keeping saying or perhaps giving impression that parts will cost gold now ? instead of game cash ?

#

Have i got it right or i m misreading ? it

raven spindle
#

In future all Stage 6 resources in the shop will cost gold:
1st Resource = 75
2nd Resource = 100
3rd Resource = 125
Total = 300

Tier 1-5 will remain cash.

slate oasis
#

can you just hold there for 2 sec ?

#

please do not go

#

I thought this was coming so i dig up your Director's posts

#

For once please stick to the words ; its not too much to ask for ? is it 🤷‍♂️

#

Do you see anyone saying the word GOLD in any of the posts above ?

#

there are few other posts which i cannot find right now

raven spindle
#

You're correct. I pulled up the same information to send to the team as we'd not told players about Gold being used for the purchase of Resources from the shop before today.

We are currently having a discussion about the change going out today.

slate oasis
#

Well all i can say please do not go with the gold option ; and stand by your words 👍 for once .... Thank you

#

I am getting the impression Hutch is losing business hence finding other ways to rip off the existing players ... recent unwanted changes in h2h is one of the examples ( again this is my personal observation )

ripe charm
#

Beta! A full fledged game does not keep making changes during its release! It’s 1 & done other than bug fixes!

arctic fulcrum
#

@raven spindle ,I personally do not mind the stage 6 resource sold in gold, but I want all the parts available in the shop such as Intakes, wheels, exhaust, boost, gear knop and piston as many as 4 items.

coarse palm
#

Elo

arctic fulcrum
#

if stage 6 resources are sold with gold, I as a player want to buy the resources I need and not sell randomly like now at the shop.

worldly knot
#

You're correct. I pulled up the same information to send to the team as we'd not told players about Gold being used for the purchase of Resources from the shop before today.

We are currently having a discussion about the change going out today.
@raven spindle can I buy with cash now? Because change hasn’t happened yet. This is screwed up Katie. This IS bait and switch.

Other players still see it cash, I see it gold.

arctic fulcrum
#

@slate oasis ,if you want all the cars in your garage max PP with resource stage 6, then you have to spend real money to get rare items 😎

#

@manic umbra ,hey, you don't need to emote my message because I have no business with you friend, please don't interfere with my business

sharp wyvern
#

This morning i went to the resources store to pick today’s parts, as I’ve been doing since that feature was introduced; I didn’t even noticed the switch from cash to gold until after i did my first purchase, meaning i accidentally bought the first one with gold... seeing that other players were able to buy it with cash:

  • i want my gold back, please.
  • i want the rest of the items to be made available to me for cash, so i can buy them.

Allowing some players to buy these parts for cash, while others have to pay in gold, means you are basically giving an advantage to some players over the rest, which is particularly troublesome on a RACING game.

Also, it makes us feel TARGETED, and begs the question: how else am i being targeted on this game?

This just opens a new can of worms.....

#

I will go ahead and open a ticket right now, i hope Luna is ready to deal with the amount of claims heading her way...

manic umbra
#

@manic umbra ,hey, you don't need to emote my message because I have no business with you friend, please don't interfere with my business
@arctic fulcrum Thats what many are trying to tell u for a very long time...

slate oasis
#

omg that is such a sweet and polite way of putting it 😂

arctic fulcrum
#

@sharp wyvern ,so you experience the same thing as other players, bro, I was still buying all of those resources with 105.000 cash 👍

sharp wyvern
#

The fact that this is only affecting a group of players is even worst... it means there is a TARGETED thing instead of a general bug/mistake.

brave turret
#

Cash 😀
Gold 🤩

manic umbra
#

The game is kinda degrading day by day...dunno whats gonna happen in future.

arctic fulcrum
#

@brave turret ,sorry bro, I took a lot of points from you at event the h2h K5 costum 🙂

sharp wyvern
#

I'm talking to the team about the Resource Shop now. The functionality has always been in the shop build to sell items for cash or gold - but information for players on the gold costs logic for items hasn't been shared.
So, we have communicated that cash items are: first will cost RR Cash $5,000, the second $25,000 and the third $75,000.
I'm asking the team for the data on the Gold items and what items will be gold etc.
@raven spindle we don’t want to buy a single part with gold. We already spend TOO MUCH IN GOLD for all the rest, and since before the shop was introduced we were told it was going to be based on in-game cash.

#

In future all Stage 6 resources in the shop will cost gold:
1st Resource = 75
2nd Resource = 100
3rd Resource = 125
Total = 300

Tier 1-5 will remain cash.
@raven spindle then eliminate them altogether. WE WILL NOT BUT THEM WITH GOLD.

#

Well, whom ever expresses that he/she don’t mind a switch like this to be made, is either not affected by it or simply not representing the overall opinion (and best interest) of the player base. Every one is entitled of their opinion, yes, but we, THE AFFECTED PLAYERS (and payers) are making a fair claim, so... please allow us some space to do so.

arctic fulcrum
#

@ripe charm ,if I get the resources I need then I will buy it even with gold, because I'm already bored being in the top 9 position, cars or trucks are slow because they don't have stage 6 resources for max PP 😆

#

me and you fellow racers you know what I mean bro 👍

ripe charm
#

More hassle than fun! Why do we constantly have to express out grievances? This is suppose to be a game for fun yet we are constantly being inundated with changes or pre existing issues that haven’t been fixed or changed! It’s like a board game that doesn’t have rules, the rules keep changing because one person doesn’t like it, forget the vast majority!

worldly knot
#

The brain dead zombies can go right ahead and buy everything with gold. People with half a brain will be very upset. This is where you start losing players. Good work Hutchies

slate oasis
#

@worldly knot they already losing players hence they come up with all these new tricks / scams to rip off the existing players & newbies who wouldn't have a clue what is happening ...!!! Tbh i m not surprised and didn't expect anything less from them 🙂

worldly knot
#

Depending on how Hutch handles this blunder, I’ll decide if I continue playing or give this game a big middle finger.

My expectation is low, We all know once a cheater always a cheater. This particular issue raises question of certain players being targeted.

I have no idea what Ian is going to come up with but given his stellar track record, I look forward to reading some BS.

ripe charm
sharp wyvern
#

please @loud river tell us what's it gonna be. The issue here is simple: some players were able to buy today's parts with in-game cash. Others, like me, were asked to pay in gold. I even purchased the first one, not being aware of the "silent switch" on currency. Now i want my gold back, and i want the ability to buy the remaining parts with cash, just like other players did, otherwise you are giving them an unfair advantage to acquire very difficult to obtain parts, while asking me and other players to pay gold (=real money) for them.

#

this can be taken as discrimination / targeting of some customers... do that on any other setting, and you are subject to legal actions...

#

we've been discussing this since this morning, and you guys have been radio-silent... please respond.

uncut kindle
#

Hutch should respond and end this discrimination.

#

It's really hard to get gold. And hutch should be polite and responsible for its senior players

sharp wyvern
worldly knot
uncut kindle
#

Yeah i also get them with cash

slate oasis
#

There is an old saying in our language: " chor chori se jaye hera pheri se na jaye" meaning : A wolf may lose its teeth but not its habit

sharp wyvern
#

i don't have the gold to buy them, and i refuse to pay for something that other players got virtually for free.

worldly knot
#

@loud river @raven spindle your statement confirms that you are targeting certain players explicitly and the fact that you’ll continue to discriminate? Since many are still able to buy with cash but some players are blocked!!!

raven spindle
#

@loud river @raven spindle your statement confirms that you are targeting certain players explicitly and the fact that you’ll continue to discriminate? Since many are still able to buy with cash but some players are blocked!!!
@worldly knot

No player has been able to buy Tier 6 parts with cash this afternoon.
There was a server update at lunch today that meant anyone logging into the game in the afternoon saw the T6 Items on sale for Gold instead of Cash.
The change for Tier 6 parts to be sold for Gold instead of Cash was made on the 17th June; We weren't aware the update wasn't live on the 17th as we thought, so it was pushed out at lunch today as a part of other updates.

The offer for cash didn't go to specific people - it went to those who were online this morning before our server updates.

The change going out in the middle of the day was not deliberate and not ideal. The gold cost for the parts is still more affordable that trying to obtain the same number of T6 parts via events.

worldly knot
#

This would be a moment for you and your bosses to reverse course, apologize to your paying customers and take necessary steps to ensure your customers that your company will stop the practice of malicious bait and switch.

#

This is dictionary definition of bait and switch.

With that statement, I’m signing off and uninstalling the game.

I urge all players to do the same. Unless we don’t step up in a way that makes a difference, hutch will continue to bait and fool you into these malicious practices.

Good day all

raven spindle
#

It's still cheaper overall to purchase all three Tier 6 parts with Gold instead of cash when comparing the cost of each currency in the store ($3 for gold, or about $18 for cash).

It wasn't intended to look like "bait and switch", I would ideally liked to have been able to post a message in the #🎮│game-updates channel in good time to let players know we intended to make the change.

I apologise on behalf of the team that we didn't communicate the changes before the 17th, regardless of todays issue. Being better at communicating this type of important information to players is something we need to improve.

worldly knot
#

Katie, it’s not about failing to communicate. It’s about integrity to hold true to your words. It was supposed to be cash, it wasn’t supposed to be gold. Period, end of topic. This is bait and switch to the tee.

Your work to improving communication is a false cry. This is malicious practise and you were told to brush it off as missed communication. Until your team learns to make a honest living, don’t bother wasting your energy on improving communication.

sharp wyvern
#

@worldly knot don't uninstall the game, as you already paid for a lot; instead, "vote with your wallet". As i said, i don't have the gold available, and i refuse to pay for something others got for free, regardless of the excuse put in place. I will not spend another dollar on this game, until this wrong is made right to me and all others affected.

#

It wasn't intended to look like "bait and switch", I would ideally liked to have been able to post a message in the #🎮│game-updates channel in good time to let players know we intended to make the change.
@raven spindle even you recognize this wasn't handled in the proper way. I believe it is only fair that the players affected get to buy the parts with in-game cash, as the others did. Anything else would be just an unfair practice.

#

also, didn't you just told us this was supposed to go live on the 17th? so which one is it? if indeed this was supposed to happen on the 17 (that's 5 days ago), then why didn't you announce it even before the 17th? sorry Katie but you need to get your story straight.

ripe charm
#

Hutch rules! Rule #1 Hutch is always right! Rule #2 if Hutch is wrong please refer to Rule #1! Rule #3 there is no cheats, cheaters or hackers in this game! Rule #4 if you find, see or have proof of cheats, cheaters or hackers, please refer to rule #3! Rule #5 we can change the rules at any given time without notice! Rule #6 if you do not agree with this please refer to Rule #5!

sharp wyvern
#

It's still cheaper overall to purchase all three Tier 6 parts with Gold instead of cash when comparing the cost of each currency in the store ($3 for gold, or about $18 for cash).

@raven spindle that only tells you how ridiculously bad priced is the in-game cash on the store! also, by that logic, right now i have $8,524,000 in-game cash, on just one of my accounts, does that means that i have the equivalent of $1,239 REAL DOLLARS in value? of course not....

#

let's be honest here:

this is A REVERSAL. Plain and simple.

@loud river himself promised us a parts store using just in-game cash, and the reason for that was (and still is) the lousy, frustrating "farming" system the game currently has, and the fact that there's such a big imbalance that most players have capped amounts of parts on one section, and zero parts on other section... while having millions of in-game cash, that were seldom used...

so, finally the store went live, we were happy because at last we were getting some parts....

.... and just a week after the launch.... heeeeeere comes the greed train!

... and while were at it, let's also do it in such a poor way, that some players will end up buying the 3 parts for cash, while others will have to buy them for gold...

... and when the whole thing blows up, lets just issue an apology, and all will be good, as if nothing happened.

#

that's how "effective" the current system is on creating scarcity... so they can later "offer" us the "opportunity" to buy with gold (=real money).

sharp wyvern
#

One last thing: this is yet another way in which spenders will be able to “buy” their wins.
Regular players that simply can’t afford to spend 300+ gold daily, will be left with a a clear disadvantage in terms of upgrade parts... so, either buy the parts or forgets about ever reaching the top 9 on h2h events again.

coarse bronze
#

Luckily I bought mine early in the morn. What is the gold price? This is some dirty pool being played here!

slate oasis
#

One last thing: this is yet another way in which spenders will be able to “buy” their wins.
Regular players that simply can’t afford to spend 300+ gold daily, will be left with a a clear disadvantage on the h2h events.
@sharp wyvern correction: spenders and hackers 👍

coarse bronze
#

@sharp wyvern is it 300+ for all 3 resources?

#

@slate oasis

sharp wyvern
#

Yes

#

75+100+125

coarse bronze
#

Unbelievable! At our level, what is there for us to spend cash on now? It will just keep collecting for no reason! For the occasional upgrade for a ford escort???

#

I think I purchased cash early in the game. Never since.

slate oasis
#

@coarse bronze it was a bait from Hutch and another deception act.. now we have seen this in past and I can bet my life we will continue to see many more in future 👍👍

coarse bronze
#

This needs to be posted everyday until they change it back as a reminder of how they sold it to us

slate oasis
#

You will just get muted or banned ... as you will be hurting their ego 🙂

coarse bronze
#

I survived without discord for all of my life until about a month ago. I can do it again. 😆👍

slate oasis
#

Fair enough 👍👍

finite lance
#

Guys don't forget the trophy tier too! Whoever reach the 3500 trophy bracket you will be battling racers with 6000, 10000, 25000 even if you exceed the tier is still the same!!!

#

Trophy is invaluable since the past few months! The prizes given for tier D and S is still the same. The promised for cash entry h2h is also not happening until today!

arctic fulcrum
#

I want to ask about the existence of this resource, I have been farming in easy money and double payout for 2 weeks, but none of them have found a resource brake pads stage5, why?

finite lance
#

Promises are made to be broken!!!

subtle spade
#

I am pretty sure the key crate's drop rate has been changed behind our back as well. I haven't received a single goldcoin lately. Doesn't matter if they were gold, silver, or bronze crates.
My favorite was when the h2h point system has been changed. I ended up with the off road competition on position where i won 100 silver keys. And I've opened 4500 cash and a Nissan Silvia (the cheapest car). Nothing else 🤔😁
Hutch you become way too hungry. Before i spent quite a lot of money on this game, but since the h2h changes, i refuse to attend any which requires golds to enter. Only playing on ladders, because of the fusion credits and doing only free entry competitions. BTW this 40 fusion credit is a joke too. You will need 25+50 for max out your D tier car. And now you will end up with 2 stars car and 15 left off fusion credits what you can't use for anything. Ridiculous

arctic fulcrum
#

@subtle spade ,40 fusion credits is still good, I guess, I was given a Ford Fusion credit, 20, Pontiac 20 and and Chevrolet 20😆

slate oasis
#

**Stand by your words and please revert back resource shop to RR game cash only as originally promised/ committed again & again **

arctic fulcrum
#

@loud river ,I don't mind if the price of stage 6 resources is raised to the first purchase of 100,000, the second purchase of 200,000 and the third purchase of 300,000 as long as it's RR cash money, because I know stage 6 resources are very difficult to get but not bought with gold 👍

arctic fulcrum
night arrow
#

Why the switch to gold for this purchase

#

Hutch it's really bad decision

#

Not everyone is rich

#

Is this a game for the rich?

#

I think This game designed for the rich

arctic fulcrum
#

@night arrow, we as players what can we do if the announcement has officially come out in #🎮│game-updates 👍

coarse bronze
#

I bought tier 6 with cash, now it ask for gold?

#

This resource shop ea s meant for the poor guys who race daily and gather cash, for the rick to spend their cash. Now it's only for the rich with lots of gold...

slate oasis
#

@coarse bronze For the rich & hackers who have unlimited access to gold !!!

ripe charm
#

Bring back the cash as per your words!

slate oasis
#

@raven spindle just curious .... do you guys have any code of conduct in your company ? 🤔

arctic fulcrum
#

however much we complain as consumers, what can we do? if they choose to remain silent 😔

slate oasis
#

They added this just now it was not there before ... see how easily they fooled you ? 🤷‍♂️

ripe charm
#

Benedict Arnold

arctic fulcrum
#

They added this just now it was not there before ... see how easily they fooled you ? 🤷‍♂️
@slate oasis ,and what do I have to do to correct my stupidity, friend, can you tell me this idiot 😎

manic umbra
#

Hey Hutch , pls refrain from making such changes to the game. We were earlier told that the items in the shop would be available for cash but now it can be bought for gold.
For players like me who don't spend on the game , gold is something we collect so rarely. I have a total of 400 golds I collected out from Ads crate and sometimes 30-40 from silver crate only since I cant afford Gold crates.
So, whats the point of adding a resource shop in the game when one cant buy anything from it??? @loud river @raven spindle

misty orchidBOT
#

ERROR: No user supplied.

sharp wyvern
#

The worst part of this is that a small group of players, who literally have no limitation on spending (either by hacking or by using real money) will undoubtedly gain an advantage over the rest... so, on top of the issue of unrestricted ticket buying during h2h events, now we will have a small group of players buying all these tier 6 parts with gold, and by doing so they will leave everyone else behind, and you either play catch up with them or simply forget about ever again winning any relevant prize on h2h events.

#

Also, with Hutch’s ability to run simulations and all, and judging by the amount of shady stuff going on this game, one can’t help but wonder if Hutch even plants bots/fake players with “unlimited pockets”, so that we all feel the need to “chase” them, and by doing so, we end up spending real money... of course, i have no way of proving that such practice occurs, but honestly, am i the only one thinking Hutch is capable of something like that? Don’t think I’m the only one... and THAT should concern Hutch.

#

We don’t want to be here complaining. We rather be enjoying the game. But the fact that we feel the need to come here on a daily basis, to fight against what we consider is unfair for us, the paying customers of this company, tells you everything you need to know.

ripe charm
#

@sharp wyvern I have wondered that very same thing! Even mention it to a few people! At this point I would not put it past that theory!

barren remnant
#

I am for the inability to buy tickets in h2h events, because the one who pays the one wins.

mellow forge
#

Really

arctic fulcrum
#

Really
@mellow forge ,of course because I have memorized all the tracks in this game 😆

mellow forge
#

Oh wow that’s Awesome

arctic fulcrum
#

@mellow forge ,do you know all the players in the room # bug reporting chat are those who have played the game more than 5 months more or senior game rebel racing 😅

mellow forge
#

Yes

arctic fulcrum
#

I played this game for 6 mounth

#

my problem has been resolved and I've found a stage 5 brake pads resource that I haven't gotten in 2 weeks, finally I got 1 resource stage 5 brake pads. Carter got lucky today 🤣🤭

#

I "amier bocle or Carter" do not mind the policies and provisions made by Hutch games, I as a player only accept what Hutch gives to me and buy what Hutch sells to me 😎

slate oasis
#

lol

manic umbra
#

Hahaha...nice oath taken...good luck!

worldly knot
#

🤯

mellow forge
#

That’s cool

slate oasis
#

🤦

misty orchidBOT
#

Warning ID: 644
Successfully warned @worldly knot
Reason: please avoid trolling other players and hyperbolic language like 'stab us in the back'

#

@worldly knot

Account Warning

You have received warning #1.

Reason

please avoid trolling other players and hyperbolic language like 'stab us in the back'

#

Warning ID: 645
Successfully warned @worldly knot
Reason: tone down the hyperbole

#

@worldly knot

Account Warning

You have received warning #2.

Reason

tone down the hyperbole

#

@worldly knot has been muted for 10080 minutes.
Reason: unreasonable accusations

#

KNSBBan Fosaken#5625 has been banned.

lime mauve
#

Hello

loud river
#

@subtle spade the drop rates in crates haven't changed since we switched to a basic set of Bronze, Silver and Gold from the Tiered Crates

lime mauve
#

I am a novice, is there someone who speaks French here?

loud river
#

@sharp wyvern our simulations generally refer to me using Google Sheets with a bit of Monte Carlo.

There aren't any fake players, there are Hutch_[Name] in H2H for when there are no valid opponents

#

@ripe charm @slate oasis please refrain from attempting to annoy other players

sharp wyvern
#

So @loud river , after all the things that have been said here on the past 24-48 hours, you now finally show up, and what you choose to do is:

1- warn ( = intimidate) some players for daring to speak their minds, amidst all the frustration going on.
2- give one-line “responses” to probably the least pressing remarks expressed, while ignoring the rest.
3- Tell other players to stop being annoying to the one SINGLE player that shows “compliance” with all you say and do.

Yesterday we where PLAYED, and we got rightfully frustrated by it.
Some of us were asked for gold, while others were asked for in-game cash.

You promised us a parts store using in-game cash precisely because of the fact that we don’t get enough parts to feel we are advancing on this game, and because the in-game cash was simply piling up... then, out of the blue, you made a sudden change, in the middle of the day, that now just DANGLES the parts we need, but forces us to pay with real money if we want them.

I’m sorry to say this, I really am, but after this, you have just proven to us that your word is not worthy of our trust.

Anything you say, anything you promise to do... has to be taken with a grain of salt. And that’s on you, not us.

Also, I’m not deliberately being provocative, harsh or disrespectful... I’m just stating the obvious, and conveying the current sentiment of your paying customers.

I honestly wish there was a way for me to get a refund for at least half of all the money i have spent on this game/business scheme, so i can peacefully walk away... and be done with all this nonsense.

Any other company on any other segment using these practices would face serious consequences, at least here in the US. It is clear that the gaming industry, specially the mobile segment, is in great need of oversight.

slate oasis
#

@loud river would you at least comment on this please ..... commitments you made again and again ? building high hopes ..... Say anything or for that sake just deny it ... but please say something...👍

loud river
#

I'm just tackling people not sticking to our forum rules.

With regards to the Resources Shop, there was an unexpected switch at midday that wasn't as intended.

We should have communicated the change more clearly.

slate oasis
#

@loud river great atleast we have a start ... But why the change ? when you clearly said it on number of occasions it will be RR cash only ?

#

The posts by yourself above reflect that ...

#

I'm just tackling people not sticking to our forum rules.

@loud river I wish you have same standards / rules for everyone... but unfortunately you do not ... I personally have reported same guy twice with evidence and not only me many others have but no action taken by you or Katie .... The evidence showed again and again that he trolls / insults / provokes .... snubs and intervene other players business .....Not only this myself and others have requested many times have in the politest way requested him to stop bothering but he comes up with the response: I can and will do what I want and no one can stop him ..... Now put yourself in our position and advise why these double standards ? ...... If you allow I can DM you the evidences...and you can then decide for yourself.

#

If i want to raise my concern with you or Hutch I have every right to do so ... but when people like him jump in for nothing with their irrelevant remarks that is when things get bad.... Remember it always takes 2 hands to clap.

sharp wyvern
#

I believe this whole situation boils down to this:

#

Guess who said that?

#

When i first read that article, i said: “great, they have a data science team that is giving insights on how to improve the game”...

#

... but turns out they are just using these tools to MAXIMIZE PROFITS.

#

I bet someone on the data science team came with some “insight” on how the parts store should be generating profits instead of helping equalize the terrible farming system on the game...

loud river
#

I've warned players for trolling but the person that people complain about is typically involved in tit-for-tat interactions where I tell everyone to calm down

sharp wyvern
#

I'm not going to insert myself onto that particular conversation (although coincidentally i could), rather, i'll keep the focus on the most pressing issue: actually hearing a response from you about the reasons behind the change in the parts store.

coarse bronze
#

I'm just tackling people not sticking to our forum rules.

With regards to the Resources Shop, there was an unexpected switch at midday that wasn't as intended.

We should have communicated the change more clearly.
@loud river I don’t think the communication was the problem! The problem is, you saw an opportunity to make a few dollars and you took it! Loyal players mean nothing to developers. I’ve seen it in several different games.

ripe charm
#

All for one, loyal to none ?!

fallow timber
#

300 gold is the same amount that it costs to enter a h2h or ladder event
Except what you’re getting for it is nowhere near as good as either of those two events

sharp wyvern
#

please @loud river , tell us how would YOU feel if some company/ entertainment provider/service provider did something similar to this to YOU as a customer? would you simply comply? would you speak up?

slate oasis
#

I've warned players for trolling but the person that people complain about is typically involved in tit-for-tat interactions where I tell everyone to calm down
@loud river l disagree ; but like i said i am happy to DM you the evidence for you to decide 👍🤔

loud river
#

We optimise our games across all kinds of dimensions. We're a business so making money is part of that but so is game design and that's why we continue to try making fun and engaging games

#

@fallow timber it is the same cost as a ladder event so players can make a choice about how they want to spend their gold based on that

sharp wyvern
#

Nothing against making money. Making EXCESSIVE amounts of money that do not correspond to what your product is offering in return, is another thing.

fallow timber
#

@fallow timber it is the same cost as a ladder event so players can make a choice about how they want to spend their gold based on that
Doesn’t seem like much of a choice when you get 40% of your gold returned immediately when you participate in a ladder

#

The resource shop was great when it was first introduced, as we could 1) use our ever-growing pile of cash and 2) obtain s6 parts at a decent rate. Now if you’re charging 300 gold for 3 parts....for example, a Tier A car needs 120 s6 parts to fully max out - direct conversion means it’ll cost 12k gold to finish?

sharp wyvern
#

I just paid $60 for The Last of Us Part 2, a game that took 7 years to make, and i paid for it knowing i was going to get a good experience/entertainment out of it.

So far so good.

I also paid $60 for the division 2 a while ago, and i even purchased an expansion for another $40, and so far i have had 636 hours on the online multiplayer mode, with real-time voice chat, and playing with friends and family, and to this day, the game still adds content regularly...

in contrast, i've been forced to pay HUNDREDS of dollars on this mobile game, just to have the brief satisfaction of saying "i got all the trucks"... and the big prize truck? i haven't even been able to use it yet...

#

do you see the disconnect?

#

do you see how this model simply does not ad up?

loud river
#

We hear your feedback and your frustration. We'll discuss it

sharp wyvern
#

you guys either improve the current "business model", but from the player’s standpoint, or prepare to have this type of situations with dissatisfied customers over and over again.

#

Some players have even expressed to me the fact that they are only sticking around for the community... and the fact that this community is mostly active because we are constantly feeling the need to come here and complain, instead of having actual fun racing, tells you all you need to know about the state of the game.

#

And don't be fooled by the fact that you only see a few of us actually saying something... we might leave today or tomorrow, but everyone with a hint of common sense will eventually figure out what's going on, and how expensive this game really is, and rather sooner than later they too will move on.

slate oasis
#

So if i got the maths correct it is 24k gold or £200 to put on S6 parts on **1 tier S ** vehicle

ripe charm
#

🥴 I can almost feel that!

somber herald
#

Wow, and what do you get in return??
Just saying...

coarse bronze
#

A fast cartoon vehicle

arctic fulcrum
#

Wow, and what do you get in return??
Just saying...
@somber herald ,This is just games bro, you can only have fun and satisfaction. doesn't mean you can make real money from games except gambling games 😄

#

I myself am quite satisfied with the achievements that I achieved in the rebel racing game because it can compete with large countries around the world. although I spend a little real money but it's worth it 😎

granite storm
#

We hear your feedback and your frustration. We'll discuss it
@loud river my frustration too

slate oasis
#

Wow, and what do you get in return??
Just saying...
@somber herald I could answer that but it will get me in trouble 🙂 however just a hint I have been playing this for 5 months almost and the game is out in market for i think one year ? Or so and I am yet to see a player or players with maxed 6* tier S vehicle!!! This tells me the game is designed to frustrate players and leading them to spend more money in frustration. Again this is my opinion and observation based on my time & money spent on this game. And I am yet to determine what is or could be the possible goal for any player in this game ?

tawdry sorrel
#

Lol

slate oasis
#

**The plus side **: Races are short , UI has improved over the time , easy to navigate through now , some great cars in game with superb handling. Nice addition in game for off track vehicles / tracks but costs you a fortune.

sleek dove
#

Weird bug - I bought the off road truck when they were introduced a few months ago and only ever got to race it like five times cause there’s no events or anything for it unless if I buy more with cash. seems like an odd bug 🤔

slate flint
#

@sleek dove Too true and many of us have made this point. Hutch has undertaken to introduce easy money type races off road in the next release.

manic umbra
#

**The plus side **: Races are short , UI has improved over the time , easy to navigate through now , some great cars in game with superb handling. Nice addition in game for off track vehicles / tracks but costs you a fortune.
@slate oasis I wonder how short races are a plus point...remember NFS MW 2005? Where one police chase was for about 30min or more to collect bounty for Blacklist 1. Good old days. This is why many stiil love that game. Here the races are for about 20sec or 30 and with 2-3 sec penalty if you get crashed 😐

arctic fulcrum
#

The rule's in this game "who fastest the winner" 😎

manic umbra
#

The rule's in this game "who fastest the winner" 😎
@arctic fulcrum 🤔 🤦‍♂️ That's for nearly every racing game...!

arctic fulcrum
#

I do not always join in all the events that appear on the map, sometimes there are events that I cannot win because the car to enter the event does not meet the requirements. So I was not joined in the event. So I tried to max star all the cars in my garage 👍

manic umbra
#

The updation of this game seems very slow...updates ariving a month later with some minor changes only.

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Earlier the time for new resources was less , right?

slate oasis
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I would really love to meet the person who plan these events; i mean planning all major events on weekends? 🤷‍♂️ what is wrong with rest of the week ? Why can't we have a balanced game ? Is it too hard to plan ? And it is not the first time ... this has always been the case !!!

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Earlier the time for new resources was less , right?
@manic umbra nopes its always been 24 hour timer

manic umbra
raven spindle
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Drop rates are definitely accurate but you will get different outcomes to others as that's how odds work.

manic umbra
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I see , It's been weeks since I got any of those resources. But still there shud not be that much gap like 6/15 & 0/15 , 9/10 & 0/10...

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Those look rarer than Stage 6 parts even.

fallow timber
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Drop rates are accurate, which is why we have the discrepancy sad

raven spindle
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If you flip a coin 10 times, you can get all heads. But your chance of getting heads or tails each time you flip the coin is still 50/50. But getting all heads doesn't mean the coin is broken - it is chance.

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It is the same with the odds on resources. The roll each time can result in a number of different outcomes

manic umbra
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Why is it just me that I'm getting all heads ??

fallow timber
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I mean drop rates are accurate over a larger sample size, which is evident if you’ve been playing/upgrading for a while. The problem is the requirement of which parts are needed for specific Tiers. Tier C and B only need 1 type of resource for each upgrade but A and S need 2 of each type, and this naturally leads to a decrease in one type of every resource for each upgrade that builds up the more cars you upgrade

slate oasis
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its like gifting some one a bike but holding back one of the tyres 😂😂

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It is my dream now to have a face to face meeting with Hutch team who design and develop these algorithms 😊 @raven spindle any chance of making this happen? 😊

raven spindle
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Next AMA is about as close as you'll get to that 😄

slate oasis
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Lol so I take it as No 😂

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I just hope some day they are forced to actually race like us in real time and feel the frustration 🙏 may be then they realise and feel our pain 🙂

arctic fulcrum
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@raven spindle ,the drop rates resources is correct katie, please don't change again 👍

manic umbra
arctic fulcrum
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because today I got a lot of stage 5 resources 😆

loud river
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Those drop rates are correct to within 4 decimal places, 2 from the perspective of a percentage

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The reason for the discrepancy in number held is the requirements per car by Tier.

slate oasis
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would you consider looking into the requirements per by Tier ? 🤷‍♂️

loud river
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I guess I get a bit confused by that, like, why would we lie?

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Wouldn't it be easier to just not put that feature in?

slate oasis
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Ok took the feature out ... would you consider now ? 🤷‍♂️

loud river
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I mean, we went to the effort of showing drop rates from races when we didn't have to so why would we lie?

They programmatically look up the associated drop tables for each race

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As I say, the reason for the discrepancy is down to lower tiers needing more of one type of resource

slate oasis
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Ian and i said : yes we accept it ... now would you consider revising the requirements? So we racers have to face less of these discrepancies? And frustration? 🤷‍♂️

coarse bronze
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@loud river there will always be someone complaining 😂

loud river
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It's on my list but changes are some way away

slate oasis
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fair reply 👍

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@loud river the game is suitable for 4+ ? is by intention or is it a mistake on apple store ?

loud river
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It's suitable for 4+ yes although we would expect a parent or guardian to check and see if they are happy with the game

slate oasis
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Oh Got you ; i just wondered seeing so many kids around here these days lol

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cheers 👍

arctic fulcrum
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@loud river ,in future updates is the system rank reinstated ?, challenger vs challenger 🙂

slate oasis
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I am actually liking the new merger of bracket system .... gets more competitive and this way not only few get the advantage of being in small group of 2-5 people ... I say keep the new system 👍 (again this is my personal opinion and suggestion)

coarse bronze
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@slate oasis because you were lucky enough to have low opponents 😂

slate oasis
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@slate oasis because you were lucky enough to have low opponents 😂
@coarse bronze were you in my bracket ? 🤷‍♂️

arctic fulcrum
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I am a rank champion more interested in opponents with rank pro racers and legends, than againts opponents rank challenger and contender 👍

misty orchidBOT
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Auto unmuted @strange phoenix

loud river
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@arctic fulcrum Please avoid calling other players names

arctic fulcrum
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Of course Sir_Ian,sorry👌

slate oasis
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its ok apology accepted 👍

arctic fulcrum
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I didn't said sorry to other player but to Sir_Ian 👍

sharp wyvern
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I am actually liking the new merger of bracket system .... gets more competitive and this way not only few get the advantage of being in small group of 2-5 people ... I say keep the new system 👍

@slate oasis well, i would have to agree on that, since we are also "merged" here on this Discord server, it is only fair that we also get merged on the game, don't you think?

...and what do i mean by that, you may ask?

well, it's simple:

Take this conversation as an example... here we are, a group of PAYING CUSTOMERS, who have spent HUNDREDS OF DOLLARS on this game, trying to make some RIGHTFUL claims about things that we feel are not balanced in terms of value vs. the money we are putting on the game... yet others (not plural really, just one...) that have only spent pennies on this game, also have the right to come here and "merge" into the conversation, and they are even allowed to try to sabotage our efforts, by saying things like "all is good, i'm happy, no need to change"...

guess what? WHO CARES!

if you are practically playing for free, at least let the paying customers air their grievances in peace!

If a person don't feel affected by these issues, that only means that person is just not paying nearly enough as we are! otherwise it would be frustrated too!

Of course you are happy! but guess what?

you are happy because we, the PAYING CUSTOMERS of this game are the ones subsidizing the game that you get to play for PENNIES!

... and instead of acknowledging this, and allow us to have this space to try and make this game BEETER FOR EVERYONE, this person chooses to come here and be disruptive to us, while also making a ridicule of itself, by continuously stroking the ego of its perceived "master".

So, in conclusion, if we are to be constantly exposed to this sort of annoyance, i believe that it is only fair that the merged brackets are kept in place, so that this feature keeps being annoying... to the most annoying of all.

silk moth
slate oasis
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What is you find as bug ?

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It looks fine unless we missing something 🤷‍♂️

raven spindle
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Mmmm it's not really a bug as you had a Tier C car selected and that locked the Boss.

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Might be smoother if it showed it as unlocked because you have a Tier B car in your Garage with the correct PP, but then brought up the pop-up to make you switch the car

slate oasis
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But she looks so happy now that you selected the right car lol 😆

silk moth
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Xd.

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Okay.

clever reef
night arrow
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My internet connection is good

manic umbra
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My internet connection is good
@night arrow Happened with me too but after some time it worked fine.

slate oasis
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My add not working
@night arrow its a well known old bug ... i think I reported it 2 months back 🤔 ... never gets fixed .... solution restart the game 👍👍 it will work then

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Some times you may need to restart couple of times 👍👍

night arrow
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Ok bro👍

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Some times you may need to restart couple of times 👍👍
@slate oasis 😮

raven spindle
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Sometimes the third party that supplies the adverts will supply one that doesn't work and it causes an issue in the game.
If you have Advert errors, it's worth saying in here that you've got an error and what device you're on, so we can check the analytics for that OS and see if we can spot the issue.
Sometimes it does resolve itself because the Ad provider will offer a different advert that works.

Same goes for noisy adverts when you have audio muted! A screenshot of the offender in here is good and we can report the Advert and block it.

slate oasis
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@raven spindle what about the adverts which are not suitable for kids ? I seen few which have content not suitable for kids ; should those be reported to you ? Don't you guys review / approve these ads prior ? 🤔

raven spindle
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We don't review them, the third party is only meant to be supplying ads suitable for all ages. So anything that comes up - yes, 100% make us aware. We can block the advert and flag with the supplier. If its persistent we can take further action too.

manic umbra
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We don't review them, the third party is only meant to be supplying ads suitable for all ages. So anything that comes up - yes, 100% make us aware. We can block the advert and flag with the supplier. If its persistent we can take further action too.
@raven spindle Pls remove that Academy game ad...cant watch that ad while sitting beside someone... 😬

finite lance
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If you flip a coin 10 times, you can get all heads. But your chance of getting heads or tails each time you flip the coin is still 50/50. But getting all heads doesn't mean the coin is broken - it is chance.
@raven spindle the above resources are the most rarest to get in the game. I played this game since Nov 5th and still all those resources are hard to find

cursive cipher
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Jogar

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Contra o meu carro

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Vamos mas de leve

haughty sorrel
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When I was in the Tier D event I was watching a add and i didn’t get a race ticket

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So it shot me down to 6th place

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And It made me made

coarse bronze
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Guys im on mobile

clever reef
manic umbra
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Again Ads are not running , how many times do I need to restart my game???

night arrow
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uninstall and install the game 3 times

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But ads not working

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Can you fix this?

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Do you want my game code number?

cobalt compass
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no recurces, augments in the normal races !!???

ripe charm
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^^^Extra ticket ad error^^^

left goblet
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Hi

haughty sorrel
raven spindle
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What is this
@haughty sorrel What device and OS are you using, please? 🙂

random fog
haughty sorrel
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@raven spindle, I was using my IOS device

raven spindle
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Which one please @haughty sorrel

coarse bronze
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@raven spindle hi. Can you explain me why am I playing vs higher ranked guys? Like @ripe charm he got 20k+ and myself 5k. @ripe charm sorry for bothering

ripe charm
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@coarse bronze no clue!

coarse bronze
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It's simply not fair you know? I haven't played a lot, so i have not enough parts and cars etc... and also different ranks=different prices...

ripe charm
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Sorry Bro! Hope I didn’t ruff you up too much! It’s not intentional! I’m not trying to win the game just after trophy points!

coarse bronze
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No no no bro you good. I didn't mean that

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This game just kind of killing itself

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And it's sad

ripe charm
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True that! A lot of things need attention but don’t guess any of it will be perfect!