#🪲│bug-reporting

1 messages · Page 12 of 1

loud river
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Why is it that you want to 'restart' though?

supple adder
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@loud river i bought the wrong part of the car

loud river
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What part did you get?

fringe cove
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@coarse bronze you are right it was to early but the button wasn't greyed so I could hit the button each time and watch the AD.

strong jacinth
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I’ve a 50 BMW fuse extra, but I need Mercedes’ 50 fuse. Is there any possibility to exchange BMW’s fuse to Mercedes’ fuse? I have to increase my Mercedes X class star so I can join the off road head to head event. Please help:)

loud river
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There are Mercedes Fusion Credits in the X-Class Ladder

strong jacinth
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I already completed that ladder. Still need a 50 fuse. And I got BMW fuse but I don’t need them

loud river
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Urgh, annoying

strong jacinth
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Moderators, is it possible to change or exchange the fuses? I don’t need a BMW’s but I need a Mercedes’ fuse.

viscid otter
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Moderators, is it possible to change or exchange the fuses? I don’t need a BMW’s but I need a Mercedes’ fuse.
@strong jacinth explained to u on #💬│general channel.. :)

strong jacinth
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@viscid otter I see. Would be great if it’s worked 😦

viscid otter
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@viscid otter I see. Would be great if it’s work 😦
@strong jacinth yeah.. But it would mean players could be selling fusion credits for real cash too.. Which I don't think is intended for the game.. 😄

strong jacinth
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@viscid otter the moderators can control it. I mean if somebody need something they can exchange if moderators will approve it. IMXO

viscid otter
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@viscid otter the moderators can control it. I mean if somebody need something they can exchange if moderators will approve it. IMXO
@strong jacinth that's just the operation of the transaction.. It doesn't curb the black market phenomenon which can operate elsewhere.. I think it is fine the way it is now.. Healthy state.. 👍

coarse bronze
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Canario

coarse bronze
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Maszci

hushed zinc
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Ranking boy from Thailand

jovial nexus
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Sorry, I doubt that the recources drop ratings in easy money, double money and testraces are at 20%. They are at 5 % maximum. I would appreciate your review of the drop rates. Thank you.

empty oar
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Freeze my car handling every 10 to 7 races @coarse bronze

dusty dock
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Didn't see you pressing left after you hit that mustang in the first corner @empty oar

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If that's what you are saying

empty oar
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@dusty dockevery time
My car
Freeze and hit
Next lose game

raven spindle
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I’ve a 50 BMW fuse extra, but I need Mercedes’ 50 fuse. Is there any possibility to exchange BMW’s fuse to Mercedes’ fuse? I have to increase my Mercedes X class star so I can join the off road head to head event. Please help:)
@strong jacinth Can you DM me your player ID? I will exchange your BMW fusion credits for Mercedes Fusion Credits 🙂

jovial nexus
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This morning again. No resources in more than 20 races. That is statistically just not possible with a 20% chance for each race.

strong jacinth
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@raven spindle I’ve sent you my player ID screen shot. Thank you so much😊

raven spindle
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All sorted!

coarse bronze
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Hey @empty oar you can press anywhere within the red regions in this image to steer. The two visual buttons are just a guide, they don't actually control the steering.

thorn urchin
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Are you guys aware of the track order in the current nissan/Mustang h2h ?

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It's 4.5 4.4 4.4 4.3 4.5 what's going on with that?

slate oasis
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Yes that is how it is set for now

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I like the 4.5 its my favourite track 😊

thorn urchin
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@slate oasis can you highlight the response for me please

slate oasis
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As in pin the track sequence info ?

thorn urchin
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I had a quick look through the chat didn't see any mention of it.. was it said in here?

slate oasis
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No don't think so ... i race the h2h hence i know the sequence and confirmed your info

thorn urchin
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Oh ok.. I thought you was talking on they have mentioned that it's a issue or mistake or something.. so you don't know why the tracks are set like that

deep eagle
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there was another event that had the same track back to back recently right?

thorn urchin
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@deep eagle yeah

slate oasis
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I am afraid no idea on the logic behind this ... 👍

thorn urchin
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There isn't any that's why I bring it up as a issue 😁

deep eagle
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doesn't rly affect anything but having the same track back to back is odd and potentially not intended

slate oasis
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There must be... we just don't know it yet 😊 lets see if any Hutch comes up with response 🤔

arctic fulcrum
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but I see there are only 3 race locations in the GTR VS GT event, Cave in, hairpin mayhem and Grand beach tour🤔

deep eagle
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im going to assume that each one has a seperate best time and ghost btw

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not shared between the dupes

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so keep it in mind while racing

coarse bronze
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So, we have multiple weeks worth of live events being tested in our TEST environment before they go live. I think this is just a case of back to back tracks slipping through. Not intentional.

thorn urchin
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Ok thanks Steve

dusty dock
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Seems to be a lack of gaining gold placing top 3 in events @coarse bronze

loud river
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@jovial nexus
It's statistically possible though unlikely. What races were you playing?

jovial nexus
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@loud river all tier S. Double payout and easy money. However since around 11 this morning I have 3 out of 15 whitch is fine.

loud river
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It could have been a weird statistical anomaly

jovial nexus
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Indeed 😂 very weird ... lets see. Anyway, thanks for your concern!

elfin lily
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Got a big problem : i got 85 bronze keys but there is a ! on the Import auto button. Wtf ??!!

viscid otter
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Got a big problem : i got 85 bronze keys but there is a ! on the Import auto button. Wtf ??!!
@elfin lily lol.. How is this problem big? Anyways, someone had the same issue reported.. So you're not alone.. 😅

loud river
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This is a known issue - we have a fix for it with the next update

merry oasis
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@raven spindle hi. Can I ask you to get exact that exchange too please??? With bmw fuse and mercedes fuses

magic violet
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Bug in off-road event. Watch the ad for free ticket, go back to home screen, choose another car and click on easy money, go back to off-road event and free ticket is gone, can’t watch ad again for 1 hour

arctic fulcrum
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I wondered why there were no tier C and tier B events this month, my question why? 🤔

clever reef
fading sleet
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Watched ad for extra Mercedes off-road event ticket. After ad was over it showed 1 ticket, clicked on tab to play and game crashed. After opening game immediately, went to same event, no ticket and points lost.

woven fulcrum
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Don't know if bug but I've opened 3 silver crates, no gold😒 but I'm writing this cause 3 370z in a row. Come on now

real kite
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cant connect to server ? how can i fix this ?

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stuck in that. how can i fix this ?

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i have a good net connection . why is this happenning ?

iron smelt
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خرة

magic violet
coarse bronze
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Thanks for the video @magic violet, I’ll look into this issue and hopefully get a fix before the next release.

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@fading sleet did the game freeze on the loading screen or did it close down and take you back to the operating system home screen? Thanks

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@real kite can you message customer services please? It should give you that option on the system popup that appears when the game can’t login. Thanks

dusty dock
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@coarse bronze watched an ad for an extra race ticket. Went back to home screen to check to see if I had the correct augments equipped. Came back to race, ticket was gone

coarse bronze
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I think that’s the same issue that mdopro1 reported earlier. I’m looking into it. Cheers.

magic violet
dusty dock
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Looks like the same thing indeed

fading sleet
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@coarse bronze it shut down and went to os home screen.

coarse bronze
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Ok, thanks for the info @fading sleet

thorn urchin
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You guys need to tweek the off road daily battle time's.. the k5 and there is another one.. and no I don't need to drive faster before someone says 😁

dim umbra
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Hi

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guys

eager vapor
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Hi

dim umbra
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I have an issue here

eager vapor
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My name is corona

dim umbra
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i paused the game while on c tier competition

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when i got back on track my opponent’s ghost had gone

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and beat me by 5 seconds

dusty dock
dim umbra
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which is’impossible except with a helicopter

dusty dock
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Just type !bugbot and a bot will ask a few questions

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Then someone will get back to you

dim umbra
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!bugbot

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shoot

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Where is my bot

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!bugbot

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?

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What is DM?

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!bugbot

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Ok

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guys

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is it a joke?

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Hello?

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WHERE IS THE BOT?

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Omg

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this is all fake

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the game is

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the support is

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You will get nice eval on the AppStore

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it’s jus

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t unbelievable

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Bye

slate flint
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Then someone will get back to you
@dusty dock never once happened when I have made reports.

dusty dock
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Seen a few ppl get a reply back from a person, not me tho 😂. Try again in a couple hours @dim umbra sometime it works and sometimes it doesnt

ripe charm
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Ok, Nissan/ Mustang h2h is oved! I came in 3rd! Got some money, gold, gold keys & zero (0) paint!

dusty dock
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What car were you using?

ripe charm
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Nissan

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Oh, oh now i went & did it, here comes that mean guy Rebel Drifter!🤣 😂

dusty dock
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It's for the mustang, not the nissan

slate oasis
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How can you tell? Am I missing something? 🤷‍♂️

dusty dock
ripe charm
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Yeah says it after you win, didn't see that before the event!

slate oasis
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Cheers mike 👍👍

ripe charm
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Crazy, crazy game!

slate oasis
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You be just greatful it says that in the end 😂😂

fallow timber
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Lol I was scared of that happening, Nissan didn’t have any flame decals and I don’t have Mustang to check

ripe charm
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Congratulations WINNERS!

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THAT'S OK, i whooped 5* guy's with my 4* Nissan they won't forget me anytime soon!

fallow timber
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Dewey STRONG

ripe charm
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🤣 😂 🤪 😂 🤣

fallow timber
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So it isn’t a bug, all the Mustang users can enjoy their new decal 👍

slate oasis
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Ok go now or you need a push ? 😂😂

ripe charm
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How did you do Miss Bacon?

fallow timber
ripe charm
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Lmao Rebel Drifter!

celest dove
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Ommmm

slate flint
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So it isn’t a bug, all the Mustang users can enjoy their new decal 👍
@fallow timber That’s about all they can enjoy. My bracket was all Nissan but for one very slow ponycar.

slate oasis
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Logically it should have been for both 🤷‍♂️ seems odd

dusty dock
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!bugbot

maiden oar
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!bugbot

dense pewter
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So, I’m playing the S Head to head and I have just lost a race 3 times losing 150 gold with the same happening last night for another 150 gold total 300 gold due to the game pausing when steering right.... anyone else getting this problem?

dusty dock
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Nismo vs mustang was tier A. It finished when it said it was done

dusty dock
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See that hard white name blocking the corner @coarse bronze needs to be gone! Blocks the view

coarse bronze
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I’ll ask the team about it @dusty dock . Perhaps it can be put on an option toggle.

dusty dock
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My report is in

coarse bronze
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It’s not my call to take it out. I’m the tech lead not the design lead 🙂 I’ll bring it up on our design channel and see what the response is.

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@dusty dock @maiden oar and @dim umbra I see you all typed !bugbot but I don’t see any bug reports coming through? Do you have DM’s enabled? If not, the report form won’t show. Thanks.

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@slate flint I put a bug into our database, based on your !bugbot report. It’s being looked into by the server team.

dusty dock
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Someone muted me?

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Ahh there we go, put in a report earlier

coarse bronze
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Hmmm I don’t see the bug report?!

dusty dock
coarse bronze
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Ok thanks for that @dusty dock.

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@slate oasis @ripe charm Customisations are car specific in RR. I do agree that it’s not right that the car name isn’t shown before the reward is given.

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@dense pewter you can tap anywhere in the red areas marked in this image to steer.

slate oasis
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So can I exchange my ford paint to Nismo? I don't have the ford GT even 🤷‍♂️

arctic fulcrum
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@coarse bronze,I was also upset about the decal gift given by Hutch, even though I played with Nissan at the event and I didn't have the GT costum.

coarse bronze
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You’ll be able to use the paint if you get that Mustang in future. It will be available as an owned customisation on your account @slate oasis

slate oasis
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Keyword is : if 😆😆

arctic fulcrum
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@rebel drifter,👍😆🤭

slate oasis
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Steve you are aware of the bug where it shows 17 win points but only give 10 after the race ?

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It's happened 3-4 times this S tier h2h

coarse bronze
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No I’m not aware of that issue?

slate oasis
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Oh Ok , well it says easy race win 17 points but at the end only add 10 points

dusty dock
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Sometimes it gives half the points

slate oasis
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Yes ^^ that too

coarse bronze
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I don’t suppose anyone has screenshots of it showing the before and after values?

dusty dock
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It's such a moot point. I dont make it a habit to record every race unless it's to the benefit of good friends. Just make an account and race yourself

coarse bronze
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I do race and I haven’t seen the issue myself, but I’ll raise it with the team and see if they’ve experienced it. Thanks.

slate oasis
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Don't have the before but see it gave only 14 and it was meant to give 25 for medium race

dusty dock
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Yeah, half points! Had it many times

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Lowest is 17

slate oasis
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Lowest is 10 now for some races though

dense pewter
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@coarse bronze That’s where I was steering buddy...

coarse bronze
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The points are variable, as in it’s not always the same amount for an easy or a medium or a hard, but the amount shown on the leaderboard should match the amount shown on the opponent select screen.

slate oasis
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Well sometimes it doesn't 🙂

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That is the bug we have

dusty dock
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We should make a test race @coarse bronze between the devs and us. You'll see what we are talking about

jovial nexus
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Again I have to mention the ressources drop issue. After at least 30 easy money and double payout wins on tier s no ressources at all 😕 Please look into it, thank you.

arctic fulcrum
slate oasis
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I was about to say this as well done another test and 25 races with 2 drops this time ... Please fix this !!!there is an issue somewhere people are not complaining for no reason.

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@arctic fulcrum i had same only 3 slots too - gold /augment and a car

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Can't remember if they were 4 slots 🤔

deep eagle
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You only rolled augment car and cash, and all cash combined into 1

slate oasis
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Lol@all cash 😂

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Carter you be careful don't go spend all the cash in one go lol 😆

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So @deep eagle there are 4 slots sometimes ?

deep eagle
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Think max is 5 rolls

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If nothing combines

arctic fulcrum
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I only got cash augment B mclaren and m4😭

deep eagle
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Slots* rather

slate oasis
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Carter better then me giving s augment getting hopes high and then drop a B class ford 😂😂

arctic fulcrum
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@slate oasis,my money is more than enough, bro

deep eagle
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Rolls are car(1max), augments(1-2) and cash/gold(2-3)

arctic fulcrum
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@slate oasis,please don't laugh at me man because I'm sad😭

deep eagle
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So you got car, augment and 3xcash

slate oasis
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@arctic fulcrum i am not laughing at you its called sarcasm... look it up on Google 👍👍

crisp fulcrum
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!bugbot

arctic fulcrum
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don't worry @rebel drifter, I'm fine👍😁

umbral wraith
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I’ve just got 5 slots from a gold box. Cash, gold, 2 Augments and a Camaro!

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Has anyone received a reply about the lack of parts being dropped?

slate oasis
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No reply don't know if it's ever gona be fix 😦 its a shame i m lvl 90 and can't max 1 fused S car 😦

arctic fulcrum
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I’ve just got 5 slots from a gold box. Cash, gold, 2 Augments and a Camaro!
@umbral wraith ,You're a lucky person man ...👍

umbral wraith
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@loud river @raven spindle @coarse bronze How much longer until the next AMA?
I have one question only. What did you implement from our recommendations?
As far as I can tell you have ignored all requests and just created a cash cow for yourselves!
I may hang on til the next update, but I will be bailing after that unless you start taking our recommendations seriously.

long merlin
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My thoughts are similar to the above,

umbral wraith
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@umbral wraith ,You're a lucky person man ...👍
@arctic fulcrum as far as I can tell there is no chance of winning any Sclass cars anymore. This isn’t luck. This is a purposeful attempt by Hutch to relieve people of cash. Start the game as free 2 play, give away nice cars, Garner good reviews and slowly (with every update) diminish the rewards. People get frustrated (or pissed) and spend money.

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Prove me wrong @coarse bronze

long merlin
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Very simple guys let us use coins to buy gold...

umbral wraith
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Wrong platform I know RD...

long merlin
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They make money off us watching ads... sure I understand the need to make extra from purchases etc but come on... give a little and you will reap the rewards

arctic fulcrum
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@umbral wraith,I understand with this game, man, even though I've already spent enough cash in this game😐

long merlin
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Oops kinda got off topic should be talking about bugs in this section. Anywho I in no way want to diminish the job ( agreeing with or not) that the hutch team on here does, not easy pleasing everyone. Cheers.

coarse bronze
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Hey @umbral wraith the gold crate drop rates are listed in the FAQ pages, which you can see by clicking the "Possible Contents" tag on the gold crate popup. There are definitely legendary (Tier S) cars listed there.

As for player requests, we've added lots of new content recently. From larger features like off road, with new cars and a new environment, to smaller features, like tilt controls, alternative camera angles, and the rear view mirror. We've got lots planned for future updates too, including quality of life features for augments and resources, but they do take time to implement and test, and then they need to be reviewed by the app stores. Katie and the rest of our marketing and community team announce those new features when we're sure they're ready to be released. All I can say is we do discuss everything that players raise here on discord.

In particular, in my role as technical lead, I'll raise bugs in our bug database for everything that is flagged in this channel. I have a list of things from this weekend that I'll discuss with the programmers tomorrow. Those bugs are then prioritised, into A, B, C and assigned to programmers once we can recreate them. We're obviously working on new features a lot of the time, so we'll start off by addressing the A bugs and then the B bugs and so on.

If I could ask for this channel to be used for flagging up bugs and for #🎮│game-suggestions to be used to gameplay discussion, then that would be very much appreciated, thanks 🙂

umbral wraith
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@coarse bronze thanks, I’ll direct it towards suggestions for gameplay.

slate oasis
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@coarse bronze for your reference: it is very frequent... require at least 2-5 tries to get it working

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The only thing fixed in this update is getting close to being broken again.. save it whilst you can 😂😂

slate oasis
loud river
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@dusty dock I'm sure we can do something about the opponent's name

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@umbral wraith chance of winning S-Class cars from where?

ripe charm
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The daily off-road is Impossible to win!
Is this by design? 3 day's now! Craziness!

frosty furnace
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Before the events end and I don’t get my 500 points. Still waiting on the report entered a week ago on my points not changing🤔😋

stone iris
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This is not fair. I played the game 2-3 day and was in the top 3 in head to head and had good times, and then there was a bug where I was racing alone without the shadow of an opponent and it showed me that the opponent was 250m behind me. after that race I got opponents with a fictional time, and it seemed to me that opponents had a lot worse times than my time, which was not the case. it said that they had worse times than mine in 4 seconds, which was not true because I couldn't have had such a good time with my car. and so I lost 40 points each time on that lane and couldn't return to the top 3. I was offered 10 points to win and subtracted 40 points for defeat even though it was a bug. if you have insight into all the races then you can determine that I am right. I spent a lot of money and figured out that this was pure fraud today. I translated via google translate so you are not surprised at what is vaguely written.

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today I also had problems in the game where I was winning races, and after the race I didn't win points but lost them. I take the race and win, then it won't load the win and block the game.
and so after every win, I actually lost because the game was bagging.

fallow timber
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Is this a new addition to the game? Can’t join if there’s x amount of hours left in the event?

arctic fulcrum
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So you are complaining about event close cass yinn? 😁🤭

dim umbra
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Wha

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t wha

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twhat is DM?

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!bugbot

magic violet
deep eagle
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Sounds like a case of git gud, stop turning and crashing other cars in a straight line

ripe charm
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@magic violet 👍

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@deep eagle No bumping Brother! It's impossible to even catch the leaders with a clean run!

deep eagle
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He crashed on 1 of them, and every time you turn you lose speed, even if you turn just a tiny bit

ripe charm
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True enough! I typed before i watched that video! Mine experience is simular but just a tad more clean of a run!

magic violet
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@deep eagle I’ll try to keep cleaner straights

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No “easy money” to practise it on

deep eagle
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Also you can be closer to the inner wall

marsh hornet
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Lol there isn’t even a turn in that race!

ripe charm
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How are you all able to record video's? I'm curious!

marsh hornet
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Use tilt. Works better for slight turns.

fallow timber
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Du recorder works well on Android/iOS and iOS also had a built in recorder

ripe charm
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I hate the tilt option!

deep eagle
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Most modern androids have built in recording too

ripe charm
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Ty Cass!

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I never knew i could record off my cell!

deep eagle
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Straight line daily races are annoying tho tbf, for tier S too

jovial nexus
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Again the tier s race event prices have not been announced. Only the offroad event prices were visible.

empty oar
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Not working for one fuel!

arctic fulcrum
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@empty oar,That's a new system after the update yesterday man, now the boss is more valuable ...

arctic fulcrum
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@Hutch_steve,8 times the easy money race wasn't given 1 resource at all, this has often happened since the update yesterday😐

jovial nexus
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With me the same thing. Endless tier s easy money and double payout races but no recources. And not for the first time.

tidal hollow
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In next level u need 3 fuel

raven spindle
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!bugbot

raven spindle
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@dusty dock never once happened when I have made reports.
We're looking into your missing reports today - I gave the bot a test and it worked fine, so we aren't sure just yet why your reports have gone missing. We will try to resolve and maybe ask you to test later if you don't mind?

slate flint
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So we are going to bugbot the bugbot. Starting to sound like Yes Minister.

shy cipher
pine torrent
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Hi guys

fallow timber
raven spindle
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@fallow timber Yes, we are changing the event so you don't need a 4* to complete the ladder.

fallow timber
raven spindle
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!bugbot

stone iris
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@raven spindle Hi Katie. Can you help me?

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I need help related to the posts i wrote above :)

raven spindle
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I need help related to the posts i wrote above :)
@stone iris Hello! Your posts were clear and translated great! We will look into it and you have provided enough information to us for now. If we have more Questions we will ping you, but for now that's all that can be done. We don't have an answer for you at this time.

stone iris
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Ok. Thanks for the info. Hope a more recent answer when you look at the problem and if you can already make control you will find mistakes. I spent a lot of gold and in the end I did not win the 3rd place and Nissan Titan even though I deserved it with my time and points that were wrongly taken away :)
👍

slate flint
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@raven spindle @loud river @coarse bronze Any chance we can solve the Mitsubishi Level B Augments riddle before the upcoming Lancer event? FYI many of us have Level B Mitsubishi augments but the only Mitsubishi is Tier C and B into C don’t go.

frosty furnace
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I have 3 B Mits augs

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Tires, exhaust, gearbox and Almost 3 grns in all six,

coarse bronze
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Can u add a really looooong race or at least like a 24 minute race. There's a race called a 24 hour lemon race and basically u have really bad bust up cars and u drive for 24 hours. Instead can u do a 24 minute lemon race? I was thinking that u can do like $500-2000 dollar cars for it. Those are the only cars that can race in it. I think that it can be another cool thing for u to advertise.

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[̲̅$̲̅(̲̅ ͡° ͜ʖ ͡°̲̅)̲̅$̲̅]

naive sierra
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Hello! I want to talk about the problem. After turning off 2 windows (well, on the phone) I have such a picture.

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If I have a honor 8x phone

deep eagle
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longboi

frosty furnace
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No prizes for daily off road still

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Going to be 5 creds short of fusing after ladder today. Can I get 5 creds for the 1000 race points I’m still short from the last 4 events🤗

arctic fulcrum
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If you need 5 credits, I'll give it, but how?

dusty dock
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!bugbot

raven spindle
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@dusty dock Images break bugbot at the moment, so keep to text only 😬

dusty dock
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Was just about to buy 100 peices when I woke up this morning for the camaro event, guess that wont be happening now 😭

glacial ruin
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Hi

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Am new here please

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@dusty dock hi please how do you get your gold and cash please can you tell me 🥺

raven spindle
#

Was just about to buy 100 peices when I woke up this morning for the camaro event, guess that wont be happening now 😭
@dusty dock Have you opened a support ticket from your game?

glacial ruin
#

@raven spindlehi

dusty dock
#

@raven spindle have not, thought everything was going through discord now. I will open a ticket that way then.

#

@glacial ruin months of playing the game and h2h events sir

raven spindle
#

No, we take bug reports - but Customer Support will be able to correct your account issue. Do you have your games linked to different Facebook Accounts? If you have receipts for purchases on the different accounts too, that would be useful for them I think.

glacial ruin
#

@dusty dock. I don't understand sir

dusty dock
#

Do all your dbl money races and participate in events

arctic fulcrum
#

@glacial ruin,You can buy gold at the store and if you want to have to watch an ad on the screen that says free cash and you get 5 gold😁. when it comes to cash money you can race easy cash or double payout, if you already tier S race easy money you get 2,550 money and double payout 4,800 x 3 even then if you win the 3rd time👍

#

@glacial ruin,from the event you can also get gold if you have a car to enter the event and you need gold for entry fees like the camaro ladder event the entry fee is 400 gold👍😁

magic violet
#

@glacial ruin,from the event you can also get gold if you have a car to enter the event and you need gold for entry fees like the camaro ladder event the entry fee is 400 gold👍😁
@arctic fulcrum lol yeah it’s a sweet deal. Spend 400 gold to get 200 😂

arctic fulcrum
#

@magic violet,Don't worry about me, man, the choice is yours👍

manic umbra
deep eagle
manic umbra
#

Hmm...my bad.

magic violet
manic umbra
#

Earnesto might be angry 😂

#

His car's paintjob is good ...suits a Subaru.

coarse bronze
#

hello,is this an error?losing 1PP by fusing it.Didnt happen on other cars i fused

#

488 PP will go to 487 PP?

raven spindle
#

488 PP will go to 487 PP?
@coarse bronze This shouldn't happen, so the team have put a bug in for this issue.

thorn urchin
#

Hey guys I haven't got the option to put stage 6 part's on the nissan truck.

raven spindle
#

Can you post a screenshot in here?

#

just going to try recreating on my phone now too

thorn urchin
thorn urchin
#

I actually think it might be a star issue because in the event it was showing you can have a 4star?

raven spindle
#

Ahh this was an issue was saw flagged yesterday and bugged. We changed the ladder so you don't need 4* to finish it. Once our next update is out you will be able to fuse to 4*, so keep hold of the fusion credits for that

thorn urchin
#

Oh ok so everyone in the same boat for the h2h then?

manic umbra
#

Hey , I had one ticket left I was waiting for fuel to refill and it suddenly dissappeared.

#

Without me racing or using it.

#

Nvm it appeared as I restarted...

magic violet
#

!bugbot @raven spindle punish the paying player any way possible, yeah?

First attempt at double payout crashed the game and I lost a gas, no biggie. Second attempt ended in the above screenshot.

small nest
#

So, I just raced an easy money and got a level 5 resource that I need (I only need two to upgrade my car to the max). I obviously went straight to upgrade it, but it wasn’t here, I had the same amount as before. I obviously didn’t expect it, so I don’t have proof. But, has it happened before?

coarse bronze
#

@raven spindle so i have to wait to be fixed or shall i fuse now?

raven spindle
#

So, I just raced an easy money and got a level 5 resource that I need (I only need two to upgrade my car to the max). I obviously went straight to upgrade it, but it wasn’t here, I had the same amount as before. I obviously didn’t expect it, so I don’t have proof. But, has it happened before?
@small nest I'd recommend contacting Customer Support from your game so they can check your account and if the resources are there. You can open a ticket from Settings > Help & Support > Contact Us 🙂

#

First attempt at double payout crashed the game and I lost a gas, no biggie. Second attempt ended in the above screenshot.
@magic violet I've flagged this with the team for you to see what's happened. Could you DM me your player ID, please too?

#

@raven spindle so i have to wait to be fixed or shall i fuse now?
@coarse bronze If you have the option to fuse, you can! You don't need to wait for any changes we might make. You can still upgrade to 497pp after fusing, so it's worth doing.

coarse bronze
#

ok,thank you

magic violet
raven spindle
#

@magic violet try again now

earnest flare
#

P

magic violet
#

@raven spindle done. Thanks

thorn urchin
#

I've had 2 race's now where I've won the races but haven't received the points nor were the points taken from the opponent.. this needs fixing when things are tight it makes a huge difference!

gritty spade
#

Hi

silver onyx
#

@earnest flare

woeful lance
#

Over loosing 40 trophies !!!!! Just from clicking on race and the game crashes straight away ! On head to head when your on top of leaderboard 😡 better be fixed soon or racers compensated coz its a fn joke when real money is involved

jovial nexus
#

one minute ago, I just started a race, the app was in progress selecting the opponent, I was thrown out of the app, lost 50 points 😕 and I also lost the racing ticket

manic umbra
#

Happens with nearly every sports car with low ground clearence.

coarse bronze
#

Hi @woeful lance , sorry you’re experiencing a crash in the game. Do you mean the race button on the head to head screen that shows the two cars versus each other? Does the app freeze on the subsequent loading screen or does it shutdown completely and take you back to the operating system home screen? Any further details would be much appreciated. Thanks.

#

Thanks for the screenshots @manic umbra!

#

@jovial nexus did the app throw you out during a head to head? Was it during the screen with the animating cars that says “searching for opponents” or was it on the subsequent screen with the three opponent buttons, or was it on the versus screen? Thanks 🙂

woeful lance
#

Just the initial race button where it has the list of points from drivers before even selecting an opponent, the game completely shuts down and does not restart. I reopen it and I have lost 40 or 50 points every time.

jovial nexus
#

@coarse bronze It was during the screen with the animated cars „searching for opponents“.

woeful lance
#

@woeful lance @fiery relic_St

slate oasis
#

Morning Steve, I was meant to tell you that since the update the game crashes a lot, didn't experience this before. In my case it crashes when i open the app as soon as it go to home screen it crashes, then whilst i m navigating through different sections in game it crashes... and finally when click the race button it happens. All strange as i do not have many apps , enough storage as well. iPhone 8 latest iOS running.

coarse bronze
#

Hmmm that’s not great, sorry about that @slate oasis . Do you tend to watch a lot of ads? It’s just we’ve seen an increase in crash reports from the ads system.

slate oasis
#

Oh yes hardly miss any ads 😂😂

#

Also the ads issue is already reported to you and you know that correct? Along with fuel refil?

#

I will be chatting to a mate in IT and find out any information that be helpful and share 👍👍

jovial nexus
#

@coarse bronze I watched an ad before the crash.

slate oasis
#

@coarse bronze We had a query : Hi, I have a question: can I use A augments in B cars? I checked and apparently you cannot use A augments on B cars ..... Now this must a bug ? Because you can apply C augments on D cars and S augments on A cars ...Can you please advise ? Thanks

viscid otter
#

Not bug..

#

Tier D Car = D and C Augs

Tier C Car = D and C Augs

Tier B Car = C and B Augs

Tier A Car = B, A and S Augs

Tier S Car = B, A and S Augs

#

Designed this way.. Probably can question the rationale instead.. Haha

slate oasis
#

Nice that can be added to the FAQ 👍

#

Yes it should allow A augment on B cars only logical that way imo

viscid otter
#

Nice that can be added to the FAQ 👍
@slate oasis it's in the help n support of u search Aug.. Yeah, agree it's an faq..

slate oasis
#

Oh I meant the Discord Faq 🙂

viscid otter
#

Oh I meant the Discord Faq 🙂
@slate oasis yeah.. @raven spindle fyna pls.. Haha

coarse bronze
#

@slate oasis the table that @viscid otter posted is correct. That's how the augment slot limits are currently setup in our data.

stone iris
#

@stone iris Hello! Your posts were clear and translated great! We will look into it and you have provided enough information to us for now. If we have more Questions we will ping you, but for now that's all that can be done. We don't have an answer for you at this time.
@raven spindle
Have you considered my complaint about game imperfections? I'm asking about my April 20 complaint that you told me you would consider.

stone iris
#

As a confirmation I am sending pictures confirming that I had a good time and should have been in the top 3, but due to mistakes in the game I was not. So I spent a lot of my money in vain on gold.

arctic fulcrum
#

@slate oasis,thank you for deleting the post I was R.D🙂

slate oasis
#

Mike_UK: I've had 2 race's now where I've won the races but haven't received the points nor were the points taken from the opponent.. this needs fixing when things are tight it makes a huge difference!
hello @coarse bronze anyone looking into this ? I had the same issue today 2 times. Appreciate if we can have an update on this please 👍

coarse bronze
#

Do you mean that your points shown in the leaderboard were the same after a race as they were before the race? Did the leaderboard UI after the race show a +pts or -pts next to your name? Thanks

slate oasis
#

Yes what i seen is it shows + points but doesn't add up not even when you come to main screen. Also another scenario is where it shows nothing at all no + or - signs

#

Also I m starting to believe that not only your last race is available for ghosting but all the last 5 races are available for ghosting. I have tested this twice now.

#

So in theory one needs to ensure all his races on each track are best times not just the most recent/ last race.

magic violet
#

Same here @coarse bronze

viscid otter
#

!bugbot

#

@coarse bronze submitted a crash report.. Not sure if anything can be done before the event ends tmr.. Lost ticket n points..

small nest
#

So what are you (Hutch obviously) going to do about the point system fatal error? From the current h2h I mean

magic violet
#

So what are you (Hutch obviously) going to do about the point system fatal error? From the current h2h I mean
@small nest nothing

slate oasis
#

@coarse bronze @loud river we are yet to hear an update where multiple user reported game crashes in h2h result in ticket loss and -40 points .... to be honest-this needs to be fixed urgent like on top priority !!! I had this issue today like 3 times which is 120 points ... how can one expect to recover these ??? Really appreciate if we can have a solution for this ... and an update from you guys 👍 thanks

stone iris
#

It is not serious about players who spend their money on games that moderators do not respond to messages. In many cases, players have proof that they are right and that they are losing money because of a failure in the game. my opinion is that players should be respected if you want them to continue playing.

slate oasis
#

@stone iris which of your query has been not answered? By the moderators ? I can look into this now for you 👍

stone iris
#

On April 20, I complained about a problem where I proved that because of game mistakes I was not in the top 3 and won the Nissan Titan. I spent a lot of my money to get into the top 3. I showed the evidence and was told that you would consider my evidence and answer me. No one answered me after that. Then, two days ago, I sent a message again hoping that someone would check my complaint. However, no one has answered yet. I speak English poorly so I translate through google translate.

slate oasis
#

Ok this is related to Hutch 👍 Moderators like myself have nothing to do with this 🙂 Thanks

stone iris
#

After spending over 1500 gold that day, I no longer want to spend my money on the game. I don't want the same problem to happen again, to spend money and not make a goal because of game mistakes.

#

Ok this is related to Hutch 👍 Moderators like myself have nothing to do with this 🙂 Thanks
@slate oasis
Thanks anyway :) 👍👍👍

woven fulcrum
#

Mystery prizes still not displaying what they are or if even receiving them

shy cipher
arctic fulcrum
#

Mystery prizes still not displaying what they are or if even receiving them
@woven fulcrum ,it will be seen if you pay the entrance fee of 250 gold bro😁

woven fulcrum
#

@arctic fulcrum 🤦 clearly. Did the race and nothing. Like past events

slate oasis
#

I even turned of all the notifications except fuel to eliminates any sort of variables but I still keep getting the notifications I don't want, ugh...
@shy cipher I turned the notifications completely off and it has helped since then. I only get one or 2 of them .... worth a try until a fix is released

jovial nexus
#

In ladder race 9 I got 10 gold instead of a resource.

coarse bronze
#

tier c resource run ladder-in race 5 didn't receive the 'mystery' recource. didn't receive anything at all.by the way race 2 was stage 3 gearknob

coarse bronze
#

last screen of race 5,then it went home screen

arctic fulcrum
#

In ladder race 9 I got 10 gold instead of a resource.
@jovial nexus ,I got 10 gold and resources👍

coarse bronze
#

Sometimes the background music plays while an ad is playing.

slate flint
#

@jovial nexus ,I got 10 gold and resources👍
@arctic fulcrum Same here. Almost threw another house party - hang on , they are illegal atm.

tacit dune
#

@queen zenith Has there been a post/bug reported on reaching lvl100 in the game? Seems that it doesn’t advance to lvl101... or is there a new multiplier of races for lvl100+?

slate oasis
#

@tacit dune The game is limited to Level 100 for the moment. But this is being looked into by developers and may be increased in future updates.

arctic fulcrum
slate oasis
#

Carter it was a mistake and been rectified now

slate oasis
#

@loud river Race 6 Truck ladder did not give any rewards ? and just went back to main screen ? What was the mystery reward ? for this race

loud river
#

Probably a Resource that was instantly exchanged for cash

#

This happens if you have get a Resource that is already maxed out - we're adding a screen to show what happened in these cases

slate oasis
#

I do not think that can be the case lol

#

oh well 😦 i guess my bad luck strike again lol

magic violet
#

I love it how it’s called “rectified”... rectified the fact that some players were happy to see a change in entry fee to something we’d love to spend in-game?

tacit dune
#

@slate oasis I understand you are the discord forum moderator, but that’s a really weak game “limit”...

slate oasis
#

I agree to that, but then i think the speedy lvl up has not helped. I could lvl up like 3-4 times a day lol . But be glad to see this being addressed in future updates 🙂

#

I love it how it’s called “rectified”...
@magic violet do you have a better way to say it ? If yes please do share and i will try to do it that way 👍 🙂

dusty dock
#

Why would parts be exchanged for cash and not gold? @loud river they cost gold to buy them, never seen a one available for cash

loud river
#

All items that are sold are sold for cash; Cars, Resources, Augments etc

coarse bronze
#

Xd

deep eagle
#

that's a kekw right there

magic violet
#

All items that are sold are sold for cash; Cars, Resources, Augments etc
@loud river can you tell me where I can buy augments with cash please? I must have missed it in the shop!!

jovial nexus
#

I didn’t get any rewards in the offroad ladder races 18 and 19.

misty orchidBOT
#

@strange phoenix has been muted.
Reason: spamming / language

arctic fulcrum
#

I didn’t get any rewards in the offroad ladder races 18 and 19.
@jovial nexus ,I also can't get bro, anyways it's a free event for what's in trouble👍

slate oasis
#

I didn’t get any rewards in the offroad ladder races 18 and 19.
@jovial nexus If you already had those parts maxed out the rewards are auto converted into cash as explained by Hutch_Ian above ...

jovial nexus
#

@slate oasis Do you remember the type of parts? Then I‘m able to have a look.

slate oasis
#

Yes , Race 18 was stage 3 exhaust

#

Race 19 was microchip for stage 4 i think

jovial nexus
#

Ok, I‘ve got the maximum from both. I‘m sorry for the fuss. 🙃

slate oasis
#

Do not be sorry 🙂 you have every right to clarify 🙂 enjoy

#

what tier you on ? @jovial nexus

jovial nexus
#

Cheers. I‘m tier S.

slate oasis
jovial nexus
#

ok done, thanks 👍

slate oasis
#

you should be yellow 🙂 you selected tier B lol @jovial nexus

#

de-select tier B and select tier S

deep eagle
#

if they didn't fix it (and they most likely didn't) they don't convert into cash, they just disappear, i've seen the logs in the past but yeah not sure how it is now

arctic fulcrum
#

The picture below do you see anything strange with the off road car chevy silverado costum trail boss, I see there this car has 4 stars will be fusing to 5 stars🙂

coarse bronze
#

@jovial nexusme too

jovial nexus
#

@slate oasis I gave it another try.

#

Now it looks good 😂

slate flint
#

@raven spindle Just opened a bronze crate and got another useless Mitsubishi level B augment. I have four now. Is this a bug, a prank or is there another Mitsubishi on the way?

loud river
#

@magic violet I mean items that you sell back are always exchanged for RR Cash

slate oasis
#

Hey @loud river you guys doing some thing about game crashing reports ? and losing points ? mentioned above , appreciate if we can have an update ? Thanks

loud river
#

We have an update coming out soon that should help

slate oasis
#

Good to hear that , thanks

stone iris
#

Can you tell me why you haven't been replying to my posts in this thread?
For Hutchie

#

Does anyone try to solve the problems that players report?

#

I am looking for answers to my questions on April 20 and April 26 in this post 🤔😤

slate oasis
#

@loud river only your last race is available as ghost in h2h event ? As per the information given by you? Is this correct?

loud river
#

Sort of, the last ghost you place on a given race is the one that the player who chooses you will face.

There maybe some slightly different behaviour if someone is grabbing a race as your new result is being uploaded but those would be fringe cases

slate oasis
#

Well let me help you here ... this is not the case ... no way the top guy could race my ghost so many times to put me in -164 from 66 points.

#

All last 5 tracks race times are available for others to ghost race.

magic violet
#

If all 5 are available then the game is manipulating what’s put in front of the other player? Maybe... for example... if that player paid in gold to get easier of your record breaking your score down to the bottom...

slate oasis
#

I m surprised how come you guys don't know your own game algorithms ? 🤷‍♂️ please do correct me with proof if i m wrong. Until then i can only request you being director... please take a moment and think about all the things going wrong and causing anger among your users .... this is not healthy business strategy. You guys got a great game don't ruin it just like that.... go back to the basics and fix the issues rather then introducing new stuff which is full of bugs.... trust me we be more happy to wait longer for quality stuff rather then having to deal with these bugs... Thank you

magic violet
#

The word “bug” is over used here at Hutch but there is something much sinister going on in the back room with all the secret ‘if’ conditions.

cedar lintel
#

@slate oasis

loud river
#

@slate oasis There's nothing stopping your opponent from racing you enough times to push your score down

#

@magic violet why would we pick on player to win over another? What would be the benefit for us?

magic violet
#

@loud river I’m beginning to understand the direction this game goes.

clever reef
#

@loud river There are players who show very high time on weak machines, and I'm sure they use cheats!

slate oasis
#

@slate oasis There's nothing stopping your opponent from racing you enough times to push your score down
@loud river Ian you missed the point. In a cycle of 5 races he can only race my ghost in one race ? Correct ? so for me to go over 200 points minus is only possible if he get to race all 5 tracks with my ghost as opponent. And which he did in this case ... I cannot make it much simpler to understand... and this goes against the guidelines you given out for h2h.

#

With one ghost race alone he couldn't achieve that score or I couldn't go so negative 👍

loud river
#

@slate oasis you'll have to send us your ID so we can look into this leaderboard and find out

slate oasis
#

Sure by all means 👍

#

@loud river Could you enable your DM please ?

clever reef
#

@slate oasisif you showed weak time on all 5 tracks, then your opponent could get around you by 200 points!

slate oasis
#

I know that ... if you read the entire conversation this is what we debating about... 🙂

loud river
#

@clever reef you'll need to post a screenshot

#

It could be that they have amazing augments

slate oasis
#

Ian you enabled messages? I can't send you one ?

clever reef
#

It could be that they have amazing augments
@loud river I have the same thing, my rating speaks for itself, my car is better than the opponent in terms of software and improvements.

#

@loud river I will post here a screenshot with the result of the opponent’s race and his car, many who drive such a car show 0.2 seconds less results.

finite lance
#

@slate oasis have the same problem from the last offroad event

slate oasis
#

There is an algorithm bug and I can prove it on any platform 🙂 i done my homework on this 🙂 it is due to this bug ppl end up -500 or less ... in h2h

#

@loud river I need to go offline ... can you please enable your DM so I post my game id ? Thanks

loud river
#

Done

slate oasis
#

Still not working

#

Oh wait

deep eagle
#

🤪 he keeps racing you because all your times are no good, you are an option for every single track since you have played every single track it's not like "oh i've done this track last so all others are clear he can only face bots"

#

the only way to not have someone pick you on a track is to never play that track

gaunt monolith
#

I log-in facebook not

#

Help me please Not available since April 27

coarse bronze
#

@loud river In a cycle of 5 races he can only race my ghost in one race ? Correct ?
@slate oasis No, that’s not correct. If the event is five races long and you race in all five races, then we have five of your ghosts on the server, one per race. Nothing to stop another player from racing against your ghost for each of the five races.

slate oasis
coarse bronze
#

Yes I can read. When it says last match, it means last match on a particular track. I’ll ask them to tweak the wording of that.

slate oasis
#

For the love of God ... we are here to race not to debug the game !!! And get the corrections done . 🙏🙏

#

I have re confirmed this information so many times even with your support and every time i had the same reply ... only last race counts

#

As if last night even Ian your Director had the same understanding,!!!

coarse bronze
#

I think you misunderstood Ian, he said:

“Sort of, the last ghost you place on a given race is the one that the player who chooses you will face”

#

Anyway, I’ll ask CS to update the FAQ page so it’s clearer from now on. Thanks.

slate oasis
#

I have requested this to Ian and will request same to you... please don't try to introduce new bugged stuff.... take a break ... and go back to the basics ... fix the issues and make the game more transparent. Try to ensure you don't cause anger & frustration among your racers ... 👍👍

#

Currently you guys like taking one step forward and three steps backwards... its not helping my friend 👍👍 i hope you take my advice on board 👍👍

loud river
#

@slate oasis the nature of game development is that new bugs are introduced as we update the game.

The language says that other players may come up against your ghost which is the last match you played, this is correct and referring to the last match on that track.

slate oasis
#

Ian i I am very familiar with the nature of the development. I have been there ... so I understand it. This is why it has to be tested properly before making it public... clearly you guys lacked in this here.... or did not have the correct / enough resources to debug & test the game properly. And Ian my friend twisting the words or assuming that they mean something different will not change the facts.... if it was clear and correct as it stands then Steve would not need to get it changed ? And you would have had the correct understanding as well ? Please note i am not pointing fingers at anyone. I have no intentions to do so... we all make mistakes.... all i am requesting is to take a moment and go back to basics and fix the existing issues before engaging with new stuff 👍👍👍

slate oasis
#

All items that are sold are sold for cash; Cars, Resources, Augments etc
@loud river For your reference again , you cannot sell resources in game... So to convert the resources to cash amount sound wrong and ( trying to find a polite word) . It should be converted to gold value of the particular part or exchange for another part of the same level.

loud river
#

All items that are sold, exchanged or converted are done so into either Cash or additional Fusion Points

slate oasis
#

lol@ fusion points ... I am level 100 and yet to see that happen lol I would really love to see anyone come here and claim they experienced this or perhaps you could re-create this on your end and demonstrate with screen shots or video ?

Again I stand firm on the argument its very wrong to take away the part and sell it for cash without the user's consent / knowledge ... knowing how hard it is to collect parts ... and that there is no option to sell parts in game.... Why would anyone in their right mind state sell the parts anyways ?

deep eagle
#

wording is clear enough, this is a human hardware issue

slate oasis
#

Not even sure what you referring to here ... 🙂

loud river
#

All of the Resources have a maximum cap at which point you cannot hold any more. When we roll to that Resource and find that it is full, we give RR Cash instead

#

We have a summary screen in an upcoming update that will show this happening

slate oasis
#

Ok lets do it the other way around ,,, can we at least change this to gold for future ? or replace with another same level part ? instead of cash ?

loud river
#

This is more #🎮│game-suggestions we're unlikely to change this away from Cash in the future. Our Max caps are more than enough to upgrade any single car

raven spindle
#

Can you tell me why you haven't been replying to my posts in this thread?
For Hutchie
@stone iris Hey Vuk, We logged your issue that you raised - but as I said at the time, we couldn't give any further update until the team had looked into the issue.

arctic fulcrum
#

after the upgrade I tried the easy money race 3 times and I got 3 resources from the 3 races, thank you Hutch_Ian👍🙂

raven spindle
#

@stone iris Good news is, I have an update today for you! Our server team released a fix on our side that should resolve the issues you had. If you experience it again or have any issues - do let us know in here 🙂

zealous summit
coarse bronze
#

Which car is that @zealous summit ?

arctic fulcrum
#

I think he used the closest camera😄😆😂, so the picture looks like that😐

raven spindle
#

Lol
@zealous summit Were you using the front-bumper race camera angle and hit the AI as hard as you could? 🤔

zealous summit
#

Yes

arctic fulcrum
#

I thought so😄😆😂🤣

coarse bronze
#

Ah, thanks. There’s a fix for that in our next release, i.e the release after 1.35.10760.

fresh river
#

Hello and also another bug that I found is that at one point a car is like 19 thousand and the next time I check it out It is something else like 20 thousand

ripe charm
#

What exactly was fixed in new update?
I did my update but there is no mention of anything being fixed!

coarse bronze
arctic fulcrum
#

@ripe charm,try to look at your chiron now bro there is an addition of 2 points for PP chriron and 2 points for ruf tier A and camaro tier A 2 points as well👍

ripe charm
#

The ford gt is up too! I don't believe it will make any difference @ all!

#

It's seems like just alot of smoke but no real fixes!

#

It's ok though, i can leave @ anytime!

void finch
#

I'm clicking and not entering the events and races, is that so ??? as already last update?

#

I'm clicking and not entering the events and races, is that so ??? as already last update?
@void finch it looks like it works normally

topaz hemlock
#

OK, so i would like someone to tell why the blazer ladder is no longer on my screen when it states im events it is due to finish tomorrow!? I had 1 race left for gold keys and now it's gone, when the game updated and i loaded the game to race o got the congratulations message for taking part!!!

arctic fulcrum
raven spindle
#

@arctic fulcrum The event is free to enter and should be a a bit of fun 😄 It's a good excuse to try out your Blazer again if you feel up to it.

arctic fulcrum
#

@raven spindle,my statement "I surrender" to the event Hutch_katie🙏

raven spindle
#

OK, so i would like someone to tell why the blazer ladder is no longer on my screen when it states im events it is due to finish tomorrow!? I had 1 race left for gold keys and now it's gone, when the game updated and i loaded the game to race o got the congratulations message for taking part!!!
@topaz hemlock I'm checking in with the team about this now! I can't open my game to verify at the moment, so I'm asking around 🙂

topaz hemlock
#

Screenshot of map, and of the listing in events channel

raven spindle
#

@topaz hemlock our team can still see the event. Have you given your game a reboot?

#

If you have and it's still not there, it would be worth opening up a support ticket to Customer Services from your game

topaz hemlock
#

Thanks!! I'll try again!!

arctic fulcrum
#

@raven spindle,the k5 blazer event was supposed to end up because it was due, it happened because the players were too relaxed with the event👍

covert pagoda
#

hi

stone iris
#

@stone iris Good news is, I have an update today for you! Our server team released a fix on our side that should resolve the issues you had. If you experience it again or have any issues - do let us know in here 🙂
@raven spindle

You have an update for me?
Will that update give me back the money spent or the gold I lost due to your game mistakes? Of course not? Congratulations on your professionalism. I will never buy another gold coin since your mistakes are paid by the players!

#

👎👎👎👎👎👎👎👎👎

stone iris
#

after the upgrade I tried the easy money race 3 times and I got 3 resources from the 3 races, thank you Hutch_Ian👍🙂
@arctic fulcrum
After the update I tried the easy money race 8 times and I got AMAZING 0 resurces from the 8 races!
I tried the double payout race 3 times and I got AMAZING 0 resources from the 3 races!
AMAZING UPDATE 👎

clever reef
raven spindle
#

@clever reef We have your issue bugged for the errors you're seeing, but data linked to your account shows you play on multiple devices/IPs and it's difficult to identify the issue.

arctic fulcrum
#

@stone iris,maybe good fortune hasn't sided with you dude😆🤭

glossy ermine
#

00:00:00

stone iris
#

@stone iris,maybe good fortune hasn't sided with you dude😆🤭
@arctic fulcrum
there may be a reason that I resent and criticize the Hutchies 😂😂😂

arctic fulcrum
#

@stone iris,It's only natural, man, to report to Holland because we feel there are complaints about the game 👍😁 and I appreciate you for that

stone iris
#

Justice for the players 🤣

arctic fulcrum
#

Yeah...youright bro🙂

clever reef
#

@clever reef We have your issue bugged for the errors you're seeing, but data linked to your account shows you play on multiple devices/IPs and it's difficult to identify the issue.
@raven spindle I play on one device and I have a static ip.

split hornet
#

@raven spindle i already updated the game but the bug that i reported some weeks ago still there

#

Loading screen gets stuck when i finish a race and it will not move, i have to restart the app each time

coarse bronze
#

What device are you using @split hornet and which version of the operating system is installed on it please? Thanks

loud river
#

@stone iris I messaged you but got no response

split hornet
#

@coarse bronze iphone 5s with ios 12.4.6

stiff bane
#

!bugbot

#

Once again i cant enter any races since the update

stone iris
#

@stone iris I messaged you but got no response
@loud river
I wasn't marked in the message so I didn't figure out it was sent to me.
Can you repeat the message for me to make it clearer to me?

stone iris
#

Why don't you want to admit you were wrong?
Here's another proof that you're wrong.
I sent you the pictures and here I will send again so let's see who is right me or you?

Look at the picture I already sent that proves your mistake!

My best time after race in "5.2 Valley Crossing" is 00: 25: 235.
Later that time shows up as my best time in the "5.6 Finish Line Splash", which is IMPOSSIBLE to accomplish and I lose points every time for that reason!

#

However much evidence I have shown you, you will say that you were not wrong, but it is not a problem. The most important thing for me is for players to see the FRAUD and not lose money like I lost!

manic umbra
#

I had same problem but for me it was due to internet.

stone iris
#

@raven spindle@coarse bronze@loud river
I expect interesting answers 👍

coarse bronze
#

Hey @stiff bane, if you navigate to the offroad area of the map, is the Chevrolet Blazer Ladder highlighted with a glowing circle? If so, could you click it please? That should open a popup. When you close the popup the other race nodes should be clickable. Thanks

misty orchidBOT
#

Warning ID: 282
Successfully warned @stone iris
Reason: No reason provided

hoary nacelle
tranquil haven
#

@hoary nacelle

hoary nacelle
#

As you see from the video when you click on a race it just shakes and you can’t enter any racers after the update

#

I have sorted it, if anyone as a problem click on this event once then go back an you should be able to race anywhere

stone iris
#

Can you explain why i was warned?
Is the reason for my warning that I am complaining about your mistakes?
OK. then the point is to keep quiet and not report mistakes.
Thanks.

coarse bronze
#

Hey @hoary nacelle did the camera not automatically move over to the Chevrolet Blazer Ladder to show the animated highlight? It should've had a glowing animating ring around it to prompt you to click it? The other events are disabled until it is clicked.

hoary nacelle
#

@coarse bronze no it didn’t take me to it with the camera and there was no glowing ring around it

coarse bronze
#

Ok thanks for the info @hoary nacelle 🙂

hoary nacelle
#

@coarse bronze no problem

#

I’m saving for the Bugatti at the moment @coarse bronze

#

Message me if you want to sponsor me on my YouTube channel @coarse bronze

fallen bridge
#

Hey

void finch
#

Has anyone ever experienced this??? when choosing the opponent I'm sure the time was 24.6, so I ran and time was 23.8 😡 😡 😡

stone iris
#

a new mistake that just happened. I won but it won't load the win and my points will be deducted.
is this okay?

arctic fulcrum
#

@void finch,I see there you lost 2 points with Bugatti Ava, your PP 558 and Bugatti Ava 560 and it's obvious the difference in power between the two cars. so it's as if your car looks slow🙂

daring badge
#

Id that okay for all of you

arctic fulcrum
#

Id that okay for all of you
@daring badge ,good race buddy👍

daring badge
#

Thanks

#

I add you

arctic fulcrum
#

@daring badge,you shouldn't post that picture here bro, there is room here #car chat Tier D to Tier S. here only post for #bug reporting chat🙂

daring badge
#

Were do i postet

arctic fulcrum
daring badge
#

Is it this 1

arctic fulcrum
#

I'm Tier S and what your tier now?

coarse bronze
#

a new mistake that just happened. I won but it won't load the win and my points will be deducted.
is this okay?
@stone iris Did the results flow complete in the end Vuk? The spinner in the bottom right is shown whilst we wait for a response from the server. The game retries the server connection in the background and should complete eventually, unless the internet connection is lost.

stiff bane
#

@coarse bronze that worked. Thank you

stone iris
#

@stone iris Did the results flow complete in the end Vuk? The spinner in the bottom right is shown whilst we wait for a response from the server. The game retries the server connection in the background and should complete eventually, unless the internet connection is lost.
@coarse bronze
The result was that I lost points.
As for my internet, he's great.
I see it is replied to every tenth of my post, as it has so far.
And this problem happened to me again a little while ago.

void finch
#

good afternoon, I'm at event S, I noticed something that has bothered me a lot, I'm playing with a higher time and the end of the race comes, times are lower and I end up losing

#

I have 2 images to prove it, in this case I ended up winning

#

25.785

#

25.133

#

I'll start taking pictures of everyone, in the last one I played 5 games and lost 3, and I'm sure I chose a higher time and ended up losing because the time was lower

stone iris
#

I won three races today and I lost points because the games won't load and get me out of the game. ;)
This is normal for this game 😂

tidal mural
azure estuary
#

#bugbot

#

!Bugbot

dusty dock
#

Pretty sure it's with a small b like.....
!bugbot

slate flint
#

@azure estuary Do you have a couple of Tier D cars to sacrifice? If not, I think (not 100% certain) you won’t have the option to fuse.

deft canyon
#

There is a bug when you turn at the finish and it wont do that cool brake thing

azure estuary
#

do I need an extra d segment car to develop

fallow timber
#

Yeah buy some more D Tier cars to use as fuse material and the fuse button will show up @azure estuary

azure estuary
#

@fallow timber Thank you for your interest 🙏🏻

arctic fulcrum
#

#bugbot
@azure estuary ,😄😆😂🤣

azure estuary
#

@arctic fulcrum 😄😄

arctic fulcrum
#

do not immediately play report bro, ask first with other players 🙂

void finch
#

Wouldn't the button have to appear to make the merger ???

#

@junior prism ☝️

coarse bronze
#

Hello

arctic fulcrum
#

Wouldn't the button have to appear to make the merger ???
@void finch ,You must have another tier D car to sacrifice on the camaro so that the fusing reappears👍

coarse bronze
#

In spanish plis

arctic fulcrum
#

No spain,english only🙂

coarse bronze
#

Ok

void finch
#

I understand thank you

arctic fulcrum
#

Yeah👍

#

Hey Hutch_Mitch I want you to see the picture of the race below, I think there is something with this off road race. there my friend can't possibly be outdone by the difference in PP cars that are too far away, so I'm asking for your advice about this right away🙂

manic umbra
#

Thanks carter.

arctic fulcrum
#

No problem bro🙂

night arrow
#

Omg

arctic fulcrum
#

What is going on brother?

night arrow
#

Nothing brother

uncut plank
#

Gran. Juego

manic umbra
#

I'm confused now...

night arrow
#

This is big problem

near owl
#

No button to fuse my blazer?

cobalt compass
#

Ich habe mehr als 200.-€ in diese App investiert und das Teil läuft nicht richtig!!! Warum? Rennen werden nicht richtig erkannt und man hat nach einem Sieg plötzlich - 500 !!! Bestzeit wird plötzlich um 3 Sekunden runterfahren.....
He was soll das ???

#

Antwort??

cobalt compass
#

Keine Antwort??

loud river
#

@night arrow we can detect these and when we see them being used we ban those players' accounts

night arrow
#

@loud river ok It's good

cobalt compass
#

Look at this times !i Never had a time like this as best !!!!!!!

#

Can you fix this bug !!!!!!!

loud river
#

@cobalt compass can you DM me your ID

cobalt compass
#

Jep but Joe

#

Not joe, how

cobalt compass
#

That makes it imposible!!!!!

#

I can Not win !!!

grizzled pond
fallow timber
#

Koenigsegg wheel colour is locked and can’t be changed?

frosty furnace
#

So when I don’t get the cup points that I still haven’t been credited for your game not being able to give points when events end at the same time or same weekend I think was the 500 points I didn’t get then again the next weekend👊🏼

#

I did fill out the entire bug report to. Been weeks guys!

coarse bronze
#

Hey @frosty furnace, could you get in touch with our CS via the Help & Support button so they can trace your account please? As far as we're aware the trophies and rewards should have been awarded, it was just the animation that wasn't playing in the game. But, get in touch with CS and they'll look into your trophy counts. Thanks

arctic fulcrum
#

@coarse bronzeI just saw a Chevy Silverado trail boss car "available in 2 hours" now it has been 5 hours. Are there any new changes?🤔

coarse bronze
#

Not that I’m aware of @arctic fulcrum. Let me check.

arctic fulcrum
#

@coarse bronze,okay... thanks🙂

timber blade
#

they speak Spanish

arctic fulcrum
#

No spain bro🙂

timber blade
#

Ok

arctic fulcrum
#

@timber blade,here is not a place to chat bro, here #Bug reporting chat👍

timber blade
#

Ok bro I'm not even chatting

coarse bronze
#

@arctic fulcrum I’m told the time was tweaked to match the timing of an offer that’s going live.

sleek kiln
#

Hi

arctic fulcrum
#

@coarse bronze,so there is a change in bid time, thank you👍

sleek kiln
#

Hellloooo

frosty furnace
#

Z71 in 4 min

coarse bronze
#

hello

frosty furnace
#

What trucks are in the off road crate? Are all of the trucks in the game in the crate? What stars are the trucks in the crate?

arctic fulcrum
#

only 1 chevy in the chest and nothing else

manic umbra
#

So we get it guaranteed?

arctic fulcrum
#

definitely bro👍

manic umbra
#

I just opened a gold crate few hours back...

#

Don't have keys now 😑

arctic fulcrum
#

Me too bro😆

#

I bought 200 gold keys and got 2 trucks, x-class and Chevy Silverado

raven spindle
#

You have a 28% change of getting the Silverado - some people may open more crates than @arctic fulcrum to get it

manic umbra
#

Congrats bro , u have always been lucky...

#

Yes I read it in announcements.

raven spindle
#

I just wanted to make sure as Carter said you'd get it guaranteed but that's not how odds work.

manic umbra
#

Let's see if I'm able to collect enough gold keys in 9 days lol

#

Yeah I read it after that in announcement , thanks :)

arctic fulcrum
#

@manic umbra,thank's bro, I spent 300,000 of my country's real money to buy 200 gold keys😐

manic umbra
#

I won't spend a single real money now.

oak hinge
#

How did I loose..?

raven spindle
#

The game logs to more decimal places - but you dont see those in the display. We are looking into ways of displaying this better for players.

oak hinge
#

Alright, thank you!

frosty furnace
#

You have a 28% change of getting the Silverado - some people may open more crates than @arctic fulcrum to get it
@raven spindle what trucks are in the crate and stars? Do you have a sheet you can post or is there one up somewhere?

raven spindle
#

You can find all crate drop rate information in the game. When on the Crate screen, select a crate and then tap the information icon for "possible contents".

frosty furnace
#

Got it, sorry wrong chat

arctic fulcrum
#

@frosty furnace,only chevy silverado trail boss 3 star there is no 4 star👍

deft canyon
#

When i was racing and was in the lead,i crashed into a invisible wall

wanton cosmos
#

I was racing mai and then like she boost and she went so far then boost and I got no where

snow aurora
#

Hu

#

Hu

#

Hi

#

What's your car out of game

main tartan
#

Hello. Just purchased an off road crate but it didn’t show up and my cc was charged the $. Help

oak hinge
#

I’m legit getting angry with this

void finch
#

I’m aware of what’s going on about this but..
@oak hinge this is not a bug, the game registers more houses, they are seeing how to improve this

#

for example, he did 29.5351 and you did 29.5352

oak hinge
#

I’m aware

#

Katie told me about it

coarse bronze
#

cd380255-7a58-481f-94bc-62557282c540

#

So far loving the game

oak hinge
#

..?

grand dagger
#

Hey has anyone got the same issue my gold awards are not being added to my account ?

fallow timber
#

!bugbot

#

@coarse bronze I just realised my bugbot report isn't really a bug, but still kinda bad since only one car in the whole game can equip it (and if you didn't purchase it earlier, you can't purchase it anymore)

coarse bronze
#

Hey @fallow timber, your bug report didn’t come through. Did you complete all the steps?

fallow timber
#

Yes, finished all steps
I did add an image though, does that still break it?

coarse bronze
#

Not sure, let me check...

coarse bronze
#

Hey @fallow timber, yes sorry, the image attachment is still causing problems with submitting the bugbot reports.

clever reef
azure estuary
#

Nissan gave back to back when I used 100 keys and want to buy this car

#

My 100 keys were wasted and 2 times

arctic fulcrum
#

Don't you have a Nissan Titan or X-class? If you already have,you can get it the truck chevy trail boss👍

#

yesterday I opened 2 times and got 2 trucks, x-class and chevy trail boss😁

azure estuary
#

@arctic fulcrum I wanted to buy silverado but Nissan gave 😦

#

@arctic fulcrum she says she will give silverado to 100 keys in the picture but nissan gave ?

loud river
#

The Offer means to say that there's a 28% chance of giving the Silverado, we will be looking to improve the clarity of this message with the next Off-Road Crate

azure estuary
#

@loud river thank you very much for helping me

#

@loud river i hope nissan of road will not come out again 😄

arctic fulcrum
#

Good luck bro🙂

strong jacinth
#

@raven spindle @loud river is it something wrong with game now? I can’t lunch the game on my phone

rotund citrus
#

Consistent and immediate crash on iOS. It finally broke

raven spindle
#

@strong jacinth Our game experienced some downtime overnight (GMT) as there was an issue with Facebook.

tacit wadi
shy cipher
languid hare
#

Why did I receive a Koenigsegg S car when buying gold keys for an off road crate? That car is not listed in the available drops for an off road crate. Luna replied via email about the reading the red box about 28% chance for Chev. truck, I understand that completely. If I get a Koenigsegg car from an off road crate then I wasted $10!

arctic fulcrum
#

@languid hare,You're so lucky to get a K: 1 in the chest of truck bro, koeniggseg a rare car and I've opened 45 time gold crates but never got a single S tier car😐

rancid briar
umbral wraith
#

After 5 races, each of which took longer, and longer to load the final screen. The game crashes, takes all the points I just won. I was running in third and with this win would have put me in 2nd. After crash I have no tickets left and have ended in 5th.
Absolute impossibility that I have lost these points. Not one racer is within .300 of any of my times.

arctic fulcrum
languid hare
#

@arctic fulcrum I'd rather have the truck, thats my second K.

arctic fulcrum
#

What are you talking about?

languid hare
#

Your response to my post.

umbral wraith
#

@loud river can you let me know what the deal is with this. By my calculations I should be comfortably in second. This has happened twice now, very frustrating to say the least. First time removed my previous six races and this time my last one.

#

And as you can see from my times, same pp as the next fastest opponent and no one is even getting close.

manic umbra
#

Welcome to rebel racing...

umbral wraith
manic umbra
#

I lost K5 vs X Class h2h because of that...I can understand.

#

40 instant minus.

#

x3 times

umbral wraith
#

@manic umbra trust me fella, I do not need another reason to delete this game. If they want to lose a customer, they only need to drag their heels on reimbursing me.

manic umbra
#

I was also irritated due to this I did numerous posts about it but u know...

#

There is a new season of A9 now , I'm thinking to leave this game for a while.

#

Until they do something good with this game.

umbral wraith
#

Amazing how I can get an answer from drifter (who was a mod, and who was banned) faster than I can get a response from Hutch!

“when you win a race the results are sent to server to sync in and update the board, but at the same time other results / requests are coming in from other racers . When this happens the server is overloaded and some times fail to sync in and the nodes break”

fallow timber
#

Hey @coarse bronze sorry I forgot to follow up, basically I posted this in the bugbot report. Scouring all of the cars in the game, the only one that can equip this is Ernesto’s Subaru (which seems kind of silly since there’s no way to get it anymore if you didn’t purchase it the first time round). I was wondering if this could be changed for a generic one instead of the Subaru branded one, since it’s only going to be sitting around the storage otherwise

arctic fulcrum
#

Yinn right, because subaru ernesto can switch tier from tier B to tier A the subaru ernesto is used as a new 4 star, it can be used augment S to subaru ernesto. but the subaru ernesto tier A 4 star cannot compete with other tier A cars because it runs like a turtle😄😆😂🤭

arctic fulcrum
#

@green horizon,Don't bring other people's country names here, bro, especially if you say dirty things about a country, do you want world war to happen again🙂

merry oasis
#

@raven spindle

arctic fulcrum
#

@merry oasis,I see it looks normal to me bro, there is nothing strange about your chevy👍

craggy dawn
worldly needle
arctic fulcrum
#

I think it's just a problem with your internet network, bro, you can try logging in again and all is going well👍

sleek kiln
#

Ima simp

night arrow
#

Why I can't enter this

hidden delta
#

hi

night arrow
#

Ok I think this problem to me because my silverdo fusing right now

hidden delta
#

ok boomer

arctic fulcrum
#

Ok I think this problem to me because my silverdo fusing right now
@night arrow ,😆😂🤣🤭

coarse bronze
#

Slt

ripe charm
#

@raven spindle Ms. Katie, i have a suspected cheat in my race room!

arctic fulcrum
#

I think the staff hutch holiday is Saturday and Sunday, because since Saturday there is no single hutch active in this discord. So this problem will be investigated working days Monday-Friday🙂

deft canyon
#

What the

#

The mustang is supposed to be class c right

#

And how is it so close to beating me wahen it has that low rank

#

When

loud river
#

@worldly needle can you send your ID, it's in the options menu

coarse bronze
#

Getting this error message after watching an ad for boost

umbral wraith
#

@loud river @raven spindle I’ll put this here again, hopefully someone will respond this time...
After 5 races, each of which took longer, and longer to load the final screen. The game crashes, takes all the points I just won. I was running in third and with this win would have put me in 2nd. After crash I have no tickets left and have ended in 5th.
Absolute impossibility that I have lost these points. Not one racer is within .300 of any of my times.

You can see the full post above.

loud river
#

@umbral wraith thanks for the info

arctic fulcrum
loud river
#

Can you post a shot of your Customisation page?

arctic fulcrum
#

Wait aminute Sir👍

#

@loud river,I hope the decal can be bought using gold Sir_Ian🙂

craggy dawn
slim marten
#

Hi I am new

#

Any tips for me?

#

@everyone

arctic fulcrum
#

@slim marten,What kind of tip do you need bro?

languid hare
#

@loud river Why did I receive a Koenigsegg S car when buying gold keys for an off road crate? That car is not listed in the available drops for an off road crate. Luna replied via email about the reading the red box about 28% chance for Chev. truck, I understand that completely. If I get a Koenigsegg car from an off road crate then I wasted $10!

coarse bronze
#

Thank you @arctic fulcrum @loud river 👍

loud river
#

@languid hare There isn't a Koenigsegg in the Off-Road Crate. Did you buy it in the shop at the same time as other Crates?

#

@arctic fulcrum it looks like it's the AI picking a car customisation loadout

#

It's Ava's car but with a different base paint

#

hmm, looks like a bug

arctic fulcrum
#

@loud river,so the one who owns the bugatti decal is not a player Sir_Ian , will the decal be available in this game Sir_Ian ?. thank you for the explanation, sir🙂

#

hmm, looks like a bug
@loud river ,😄😆

#

@languid hare,do you want to exchange your koeniggseg for a chevy silverado truck 4 star that I have bro 🤭?. if I were you I wouldn't complain about getting that rare car😁

raven spindle
#

!bugbot

arctic fulcrum
#

Sorry katie🤭

raven spindle
#

it's ok - we were just testing to make sure it's all working still 🙂 F1 team weren't sure theirs was working.

loud river
#

It looks like the preview is showing a paint colour that isn't actually available

coarse bronze
#

The decal is awesome and would pay for it 😁

languid hare
#

@arctic fulcrumYes, I have two Koenigsegg!

arctic fulcrum
#

@languid hare,wow ... that's so cool dude, I cried blood but could never be Koeniggseg one: 1😄😆😂🤣

languid hare
#

@loud riverNo, I brought the crate and had around 39 gold keys already saved. I have brought 5 off road crates and it shows that I have 23 purchases remaining. After the first two purchases it has remained on 23 purchases left.

arctic fulcrum
#

@languid hare,You click "possible contents" and write your complaint about a road conversation case, if you get a "road" car in an off road case instead of an off road car👍

loud river
#

I've checked the data, there are no Koeniseggs in the Off-Road Crate

#

The only thing I can think is if you got that car in a separate crate, then opened the 'Off-Road Crate' from the shop and closed the shop - that would string together the car reveals

rose flicker
manic umbra
#

@rose flicker I told them about this during K5 vs X Class h2h too...and it was exactly this race.

#

Only response I got was that they keep looking for such cheaters and would take action but...

#

This was also a reason I did not won the Raptor , lost three races and ultimately Iwas ended up in 4th.

#

Also my 400 golds went in vain too...

arctic fulcrum
#

@loud river ,is he a cheater?
@rose flicker ,WTH...opponents use 2 nitro in one race😠😐😑

manic umbra
#

Yep he is a cheater , luckily this time there is a video...I was unable to capture one last time.

uncut badge
#

اكو عرب

#

😩

ripe charm
#

Don't anyone worry,
Hutch is looking into it! Hahahaha!

manic umbra
#

Dunno if they even have a solution, maybe they update the game so everyone can use nitro twice in a race 🤣 equal for all 😂

raven spindle
#

Thanks for the video @rose flicker I've flagged the user internally and they'll be dealt with.

arctic fulcrum
#

@raven spindle,Are you a fan of "Chris Hemsworth" the main star of Thor and I see you also like the Marvel movie🤭

raven spindle
#

Any excuse to post a Hemsworth gif.

arctic fulcrum
#

@ripe charm,How are you, friend?

raven spindle
#

In seriousness though we are looking into the player and will determine if anything was done that shouldn't have

arctic fulcrum
#

@raven spindle,I like your thoughts, Katie, because you look like a Hutch staff member who has broad imagination👍

#

@rose flicker,did you give a tip on how to make a video when we race bro?

ripe charm
#

@arctic fulcrum doing ok! Just getting rired of all the cheaters showing up in these games! Throwing money away and have the cheaters take it away!

arctic fulcrum
#

@ripe charm, Tankful bro....did you also find cheating in your race bro?, but as long as I play this game I have never found a cheating player

ripe charm
#

Yes i have, but no one cares really! It's ok, just a matter of time when i've had enough! Just trying to make 500 points! I've given up on 1st place or winning anything just the 500 points!

#

Well the gold is always a plus! I'm hoping some day before i die i'll see a couple stage 6 Augs that i can actually use! That would be a plus!

arctic fulcrum
#

@loud river,as long as I attend head to head events, starting from weekly Tier D events, weekly tier S, 370 Z nissan events and off road events. I have never gotten any stage 6 resources until now. I see to get stage 6 resources only "find in event or race". How do you respond to this Sir_Ian?🙂

#

@ripe charm,I don't think you need to position 1st, bro, positions 2 and 3, I think it's good enough if you get the Raptor truck👍😁

#

@arctic fulcrum in iphone or ipad you can video capture
@rose flicker ,got it..,thank's bro😁

manic umbra
arctic fulcrum
misty orchidBOT
#

Warning ID: 382
Successfully warned @umbral wraith
Reason: No reason provided

loud river
#

@arctic fulcrum the system only recorded 1 boost being used. Looking at the video it seems as though the opponent took a better line up the hill. At about 24 seconds your truck hits 4-5 bumps whereas the Ghost appears to only hit 2, this would explain their stronger run up the hill

raven spindle
#

@rose flicker Read Ian's message above 🙂

loud river
#

sorry, tagged the wrong person there

#

The Stage 6 Resources appear in some PvE Ladder Events

arctic fulcrum
#

sorry, tagged the wrong person there
@loud river ,haha😄,it's okay Sir_Ian👍

#

@loud river,but in the subaru vs ford Tier C ladder battle event, still I didn't find stage 6 resource Sir_Ian🙂

loud river
#

They're not in every Event

arctic fulcrum
#

@loud river,but if it continues like this the gamers I think not many join in the h2h event later Sir_Ian. at the tier S event yesterday there were only 6 players who joined my bracket Sir and there were also 3 players in one bracket. because their car cannot be upgraded anymore so they are reluctant to join because their car is not good enough to compete in the h2h event Sir_Ian🙂

ancient cliff
#

Hey@arctic fulcrum

arctic fulcrum
#

Hey too

ancient cliff
#

Are you who I can make gameplay suggestions to

#

Or no

arctic fulcrum
#

not here, bro, you're in the wrong room, tier are you now bro?

ancient cliff
#

I was in gameplay suggestions server

arctic fulcrum
#

Okay,,ill be there now👍

manic umbra
#

@arctic fulcrum the system only recorded 1 boost being used. Looking at the video it seems as though the opponent took a better line up the hill. At about 24 seconds your truck hits 4-5 bumps whereas the Ghost appears to only hit 2, this would explain their stronger run up the hill
@loud river I don't believe it, one who defeated me had a 2* K5 and I had 3* K5 still I lost...

#

One of those three races...

jade burrow
#

Good

ripe charm
#

@manic umbra
Rule #1 Hutch is always right!
Rule #2 If Hutch is wrong refer to rule #1

strange mango
#

Yo Guys!

ripe charm
#

@loud river @raven spindle
This is a Cheater! I don't care what you all say, i don't want any more smoke blown where the sun don't shine, i don't want to hear any more excuses!
This is a cheater! I've been in this game long enough to know the difference between a better racer than myself and a cheat and this is a cheat! I want everyone to know who he is! Remember this guys name everybody! Write it down and stay clear of him!
Since Hutch can not or will not do anything about it, i suggest you all to watch out and if you can't walk away then at least save your money! Because this game has been infiltrated by Cheats and cheaters and Hutch either can not or will not do anything about it! Don't say you have not been warned!

loud river
#

We've banned and continue to ban anyone we see cheating

#

@ripe charm that player is not flagged as a cheater.

They're just very high up there with you

#

We may have to look at expanding Trophy bands to get high Trophy players more opponents though

ripe charm
#

More smoke Ian, not going to fly anymore! I've tried to direct message you & Katie but it wouldn't let me! I tried to keep this clean & professional but to no avail! I see & hear all the excuses yet it continues! This guy is a cheat Period! One doesn't simply speed past a racer who is evenly matched as if i was a 4* and him a 5*, NO! That excuse will not fly! I've tried respectfully to deal with this and i've sucked it up but no more! I've spent more money in & on this game than most resonable people would have, Why because i am laid up from an injury sustained that is unfixable and i have little i am able to do but sit, lay and try and not screw up the broken parts of my body! I have been reasonable, i've bit my tongue when i've been able to but i can not anymore!
I'm mad! Mostly @ myself for spending & wasting so much money just to have something to do while recovering from multiple surgeries! I'm done and all i can do is forewarn others about the cheats & cheaters! Ian, i Loved this game but it has become infested and there is no way to show or prove it!
My rant is over! But i can't do this anymore and i will run off with my tail between my legs and call it quits! This game has broke me & my spirit!

ripe charm
clever reef
#

@ripe charm that player is not flagged as a cheater.

They're just very high up there with you
@loud river This is a cheater, I encountered the same thing, I fully support Bro Dewey.

#

We may have to look at expanding Trophy bands to get high Trophy players more opponents though
@loud river Ban this cheater (Stepfane Proulx) I also wrote in Ian's personal message about this player but the reaction is zero. My correspondence was kept in private messages, Ian can read it, I messed up all the evidence.

clever reef
#

@ripe charm I’ll tell you how I played with this cheater, there was an event D and 6 hours before closing I had 600 points for him -100, as a result, he began to win sharply in an hour of the game and as a result he had 560 points with me 280

#

@ripe charm He could not drive faster than me, I have a car faster and better than him and the results were very high on the tracks.

umbral wraith
#

We may have to look at expanding Trophy bands to get high Trophy players more opponents though
@loud river there will be no need to do this, as all the high trophy players are leaving the game.

#

@loud river I’m giving you one more chance to reply to my repeated complaints. So one more time, for the record. I have spent money, the game is faulty, what do you propose to do about it?

arctic fulcrum
#

There was no response at all from Hutch😐😑

umbral wraith
#

He said “thanks” that was it. The guy is going to become unstuck, big time, If he continues to ignore me/this. I’m pretty sure his ego won’t let him see it though.

loud river
#

I'm personally investigating this one. I can tell you that they're definitely not a cheater but I will try to explain what is going on there

loud river
#

@umbral wraith Connection issues are difficult to determine. All I can say is that the game will keep trying to connect to the server until it does. If your wifi goes down try diasabling it on your device and trying with mobile data

#

@umbral wraith on the notion of people having the same car PP but not being as fast as you, that's probably a combination of augments and player skill

#

The PvP isn't a measure of who is fastest, it's who has the highest score by beating opponents

loud river
#

What I've done is run a simulation with a different points scoring scheme.

We're going to test it and look at rolling it out

arctic fulcrum
#

@loud river,when Sir_Ian launches a new idea sir, I hope it's a good idea👍

loud river
#

It's an idea, I don't guarantee that it will be a good one!

arctic fulcrum
#

@loud river,we don't know whether it's good or not sir, because you're a developer you have to test and launch that idea sir🙂

loud river
#

I guess we'll see

arctic fulcrum
#

we the players are happy to look forward to the launch of Sir Ian😁

#

@loud river,maybe with a new idea Sir Ian this game will be better going forward👍

limpid blaze
#

Hi

#

I bought a chev truck with 100gold keys and got merc truck

#

Can you please check

arctic fulcrum
#

@limpid blaze,it says 28 or 30% you're going to get chevy truck bro. maybe 2 or 3 times open you will get a chevy truck👍

limpid blaze
#

But that sucks

#

I wanted chevy truck

#

Now I cannot use that merc truck in any race

arctic fulcrum
#

@limpid blaze,Did you have an X-class truck before?

limpid blaze
#

Nope

#

And got merc

#

😢🤦‍♂️

#

Any idea, what happens now?
Can I get chevy or live with merc🤣

manic umbra
#

🤣 Really hucth do something , people are really not getting this drop rates thingy.

#

Open few more crates maybe u get that...there is just 28% probability of getting that...

arctic fulcrum
#

Any idea, what happens now?
Can I get chevy or live with merc🤣
@limpid blaze ,just accept what you got bro👍😂

limpid blaze
#

I will sell this merc for 7k🤣

arctic fulcrum
#

I will sell this merc for 7k🤣
@limpid blaze ,haha😂

#

too cheap to sell bro🤭

ripe charm
raven spindle
#

It would be more concrete if the screenshots were from the same tracks Dewey. However, the players account has been looked into in every way and they have no signs of any manipulation on their game.

ripe charm
#

I know! Nothing is ever enough! Ms Katie! But i have figured out how to stop it! I'll quit participating! I'll save my money & only participate in free gaming! Playing the leach is better than feeding this game with clean money only to be sucked up by the cheats! Problem solved!

raven spindle
#

As you saw earlier, Ian's working actively on a solution for the point system. The team are testing it too.

#

If we can get an update to scoring out, hopefully you'll want to participate again.

ripe charm
#

The 2 pics above were to just show our pp differences and how he can be showing all red as a challenge!

#

I learned my lesson! The truck h2h taught me very well who i'm dealing with!

#

If i just totally sucked as a racer i wouldn't have even brought this all up! That's not the case however! But thanx for looking @ me when you typed!

loud river
#

The difficulty is based on the difference between your best time up to that points and your opponent's posted time

#

In your screenshot you set a time of 23.578s, theirs is 21.055

#

What we're going to do is this:
-Expand the bracketing so that you have more opponents
-Change the difficulty/time brackets and points won/lost for Easy/Medium/Hard/Impossible

clever reef
#

Dear admins, people above you have dropped the way to play yours with cheats, is it not time to take up the defense of your game, and not come up with new points calculation formulas? People with cheats are clearly playing in your game.

#

You must understand that people who use cheats in the game prevent honest people from playing, who also pay you. Pay attention to our requests and arguments!

misty orchidBOT
#

Warning ID: 384
Successfully warned @umbral wraith
Reason: No reason provided

loud river
#

Watch your language @umbral wraith I'm not going to tolerate it

#

We have exceptionally low server errors. If you want to speak to customer services we have a specific channel for that through the game.

coarse bronze
#

Hi

#

@coarse bronze go to irl cars and you'll see mine

loud river
#

@clever reef cheats are banned when we see them.

So far there have been a lot of complaints about a player who we know isn't cheating.

We believe that changing the bracketing; bringing higher trophy players more opponents and making grinding easy less efficient that we will address a number of issues

rancid briar
dawn siren
#

dkrodgudh

#

@dawn siren

ripe charm
#

In one race this guy went from 300+ points to over 600 i went from 202 points to 63 and you can see the other two player scores! All this in an hour!

#

Don't forget i'm in this room watching and visually saw the point hikes and drops in an instant! There was a screen flash and the points went wacko-burger!

ripe charm
clever reef
#

@ripe charm You post screenshots where there is his time and yours, maybe you drive slowly?

raven spindle
#

@rancid briar The incorrect time for the Ghost opponent issue has been bugged earlier this week. Thank you for the screenshots!
Can you please DM me your player ID too to add to the report?

arctic fulcrum
#

@raven spindle,why I can't DM you katie, he said "bot" when I DM katie😐

raven spindle
#

My DM's are open - I don't know why it wont let you.

#

I only need HumanistRag's ID

arctic fulcrum
#

@raven spindle,Can't you do something about that, Katie?

#

because I have a question about games not for my personality🙂

#

@raven spindle,Are there no offers for raptor trucks katie?

#

@loud river,Are there no offers for raptor trucks Sir?

loud river
#

3pm UK time

#

so like 1 hour 10 mins-ish

arctic fulcrum
#

@loud river,I live in the country of Indonesia Sir_Ian, about what time it appears in my game, now here at 20.03 PM

raven spindle
#

21:00 @arctic fulcrum 🙂

arctic fulcrum
#

Thank's katie,You are always there when I need it🙂

limpid blaze
viscid otter
#

!bugbot

limpid blaze
#

I swear, if I would have got some stupid truck this time, I would have deleted this game🤣

#

And left this group from discord...

#

Lol

viscid otter
#

Bugbot not working.. Reporting a bug.. That I can't see the raptor ladder..

#

I'll try again once the previous ladder ends..

raven spindle
#

@viscid otter We're working on a fix now 🙂 We're going to move the F150 Node out from behind the Silverado node.
I'll post when that's all done

viscid otter
#

Alrighty.. Thanks!

raven spindle
#

@viscid otter Can you reboot your game? Can you now see the event?

viscid otter
#

Yes all good now.. Thanks Katie!

limpid blaze
#

Question

#

If I dont have this truck, I will not be able to drive this round?

#

I got chevy truck... and that is in round 3 or 4

nova abyss
raven spindle
#

If I dont have this truck, I will not be able to drive this round?
@limpid blaze Correct, you need to purchase the K5 Blazer to unlock off-road

#

Why I loosted all my trophys? I have more than 100
@nova abyss Your trophies are still there. You have 1,755 at the top.
If you mean you've lost points - that's because other players are racing your "ghost" on the tracks and are beating you. In the same way they lose points if you beat them!
Keep upgrading and racing 🙂

nova abyss
#

Oooh, okay

#

Thanks

rapid grove
#

Oi

meager wedge
#

Won’t let me into C battle pvp

limpid blaze
#

How do I purchase that?

arctic fulcrum
#

@limpid blaze,You just press the price of the truck at the shop👍

arctic fulcrum
#

@limpid blaze,are you from Indonesia?

limpid blaze
#

I’m from UAE

arctic fulcrum
#

You're very lucky to have that damn raptor truck😁

limpid blaze
#

@arctic fulcrum : paying money for online games is the last thing I would want to do in my life...
Thats next level desperation...🤦‍♂️

#

But that Raptor truck is good for nothing... I cannot use that for any of the race till I reach 3rd Round

arctic fulcrum
#

What is that UAE?

limpid blaze
#

Dubai

#

Did you hear of that?

#

United Arab Emirates

arctic fulcrum
#

Got it...rich country bro😁