🪲│bug-reporting

[raven spindle]

The Server host is working on the issue at the moment, we're monitoring their updates on the problem.

[clear salmon]

Still an issue in Asia. Ladder is fine

[raven spindle]

@clear salmon @steel mesa @covert rose Please can you check the event and confirm it's now sorted?

[covert rose]

no I'm in European Server

[covert rose]

No it doesn't work yet

[covert rose]

100 people in the group no one has points see photos

[steel mesa]

Just tried to race. Still showing the error message. No one else has put any points on the board either.

I'm in Asia

[raven spindle]

@covert rose @steel mesa Thank you for confirming!

[covert rose]

You are welcome

[raven spindle]

We're making another change to try to fix the event.

[raven spindle]

We have a code fix being made for this event now. Sorry it's taking time to resolve, we've been investigating the issue all morning.

errrrmmm... ! Shouldn't be like that

(CC @ivory rune) We have fixes in the next update to resolve/reduce this issue and then another fix to follow (possibly in a HotFix) to make further improvements. We hope once both fixes are out, this issue will be eliminated.

[ivory rune]

Cool. I didn’t get the rematch buttons not working problem in the Urus H2Hs (and yes, I did have to do the occasional rematch!). I didn’t dare try to pause and rematch for fear of the black screen of forfeit death. Really important to fix these though.

[ivory rune]

Is Tier A shootout going to be fixed? Still can’t race. Spinning circles - hope it doesn’t steal a ticket from me.

[raven spindle]

Are you still seeing the issue now? It should be fixed - we're monitoring the change.

[ivory rune]

After a very very long wait with spinning circles, it let me race.

[raven spindle]

after this race, do try to reboot to make sure you've got the latest server changes registering

[ivory rune]

Seems to work now 👍

[covert rose]

Now it works, but it's not fair I paid 100 gold coins at 9 AM and there were 5 players in the group and I was able to start watching at 02 PM in a group of 100 competitors.

[steel mesa]

Yeah, I'm still asking for a refund. I didn't join so I could start racing at 10pm in the evening. I've got sleeping to do!

[covert rose]

How can I ask for a refund?

[dusky robin]

Send a message to support in the game, gear icon, help and support button, contact us.

[slate oasis]

@raven spindle 1.1 beach - reason: puddle
I am guessing you are aware of 1.3 Main street invisible wall?

[covert rose]

Thanks

[lilac osprey]

Since the game is based in California we would have “Regular” not petrol. The gas price looks more like a digital clock and nobody remembers the last time unleaded gas was $2.34! The price should reflect current times and show $6.14!

[jaunty cloak]

Yes

[lilac osprey]

Actual gas prices in the Mojave, California area...

Of course those in Europe are going "Oh boo-hoo. That's cheap for us!" 🤣

[outer trail]

Good catch. The price is displayed more like a clock than the price for gas.

[graceful stone]

@lilac osprey you pay for 1 gallon regular 6,39 dollar, is that right ?

[torpid cipher]

Oh boo-hoo. That’s cheap for us! 🇬🇧 🇬🇧 🇬🇧🤣

[lilac osprey]

Depends on the area here in California. My area is around $5.89 (up from $5.34 just a couple of weeks ago) to over $7.00 in the Bay Area (San Francisco, CA). Overall average for the entire state of CA is $6.37 a gallon.

[graceful stone]

@lilac osprey Here in Germany, we currently pay around €2.06 for 1 liter of petrol

[lilac osprey]

Gas price conversation moved to #⛽│car-chat

[jaunty cloak]

6 bucks a gallon and he's rolling coal with a raptor

[clear salmon]

No refunds given ☹️
Something I was informed of with only 11 hours left of play, though I didn't see the message until after the event was over. Not happy @raven spindle

[gentle trench]

@raven spindle

the black screen comes at the moment every time in the first revenge after the commercial

In shootout 🤷🏻‍♂️🥲

[tall chasm]

Colossally stupid UI design here. How about a picture of a car or some words or any identifying feature whatsoever letting us know what the heck this is?

[raven spindle]

@feral spear please continue the Petrol/Diesel chat in #⛽│car-chat with Trick and amifalls

[raven spindle]

Not a bug, but I do see your point.

[young sinew]

Has anyone ever stopped dead just before the line on Beach 1.1. I used racing line through the water and it was like i hit a wall! Had a 50mtr lead then came 4th?

[molten terrace]

The "Read full patch notes" button does not appear to do anything @raven spindle ...

On a related note, can anyone give me the link to the full patch notes? 😛

[manic umbra]

||https://www.hutch.io/our-games/rebel-racing/patch-notes/2022-06-10-v16_0-club-season-12-lamborghini-round-2/|| @molten terrace

[molten terrace]

Thx

[raven spindle]

I wonder if this is due to your device settings?

I'll keep an eye out for anyone else reporting the same. I hope everyone's been able to receive this message and the button works 😓

[limpid bison]

@raven spindle So the new update should fix this for me right? I know for certain there are other people with similar times within my range.

[raven spindle]

Correct, you will see your club members less (but still occasionally). it's using a weighting system that puts non-team member ghosts above your teams ghosts in the priority order.

[slate oasis]

Sorry, it doesn't work, the button is Non responsive

[raven spindle]

tfffff

[grand vale]

🚫 @raven spindle

[dusky robin]

Same for me, button doesn’t do anything.

[raven spindle]

whats the issue here?

[west idol]

Two shoot outs?

[grand vale]

2 shoot out off-road D on the same day

[raven spindle]

OK! Going to see if I can get this fixed.

[coarse bronze]

Are you on iOS by any chance?

[dusky robin]

I’m on iOS, when you click the patch notes button from news it does react, it’s get smaller confirming that you are clicking it, but then nothing happens.

[coarse bronze]

It works fine on the Android device on which I tested the button. We're looking into it. Here's a link in case anyone needs it: https://www.hutch.io/our-games/rebel-racing/patch-notes/2022-06-10-v16_0-club-season-12-lamborghini-round-2/

[slate oasis]

Best to post it in #🎮│game-updates so everyone can access it later

[unreal prawn]

Yeah it works fine on my device running Android 12

[lilac osprey]

I have the same issue on my iPad. Hitting the "Read Full Patch Notes" doesn't open anything.

[outer trail]

Yes. There is aspot on the track that will do this. It is significantly off the ideal line, but still there.

[pine yoke]

Wsp y’all

[young sinew]

Thanks Rker I thought It was just me. I keep to the sand now just in case.

[molten terrace]

Yes

[pure scroll]

This was a rematch ad for the tier B Porsche had to reboot and take a loss. Is there anyway to avoid this type of ad or at least make sure it runs properly before using it in game ?

[modest swallow]

@raven spindle please change the name of the green aventador, it isn't a LP770-4, it is a SVJ

[coarse bronze]

Actually the full name is Aventador LP770-4 SVJ. So they just left off 'SVJ' which isn't a big deal. It might show it fully when put in the game.

[modest swallow]

bruh ok

[slate oasis]

@coarse bronze @lime ruin @junior prism Are you aware of the duplicate event bug ? And the fact that not only we can join duplicate events but actually race in both at same time?

[coarse bronze]

Yes. There's no way fix it in a non disruptive manner, so we'll just do a post mortem so it doesn't happen again.

[dusky robin]

Well, if we can have duplicate ladders with good rewards, I’d be ok keeping the bug 😁.

[ivory rune]

It only seems to happen to the events with low rewards and no gold keys. 🤔

[molten terrace]

Where have you seen the new cars? I haven't seen any pics...

[modest swallow]

lol

[cobalt jackal]

@raven spindle and @coarse bronze , the black screen bug is still happening two times in a row for me when pressing the rematch ads button..I thought this matter has been solved..? Or need to wait for this coming update..?

[ivory rune]

Did you pause or finish the race before hitting rematch?

[unreal prawn]

I guess the fix is implemented in next update

[still mural]

No it :/

I want the same one :/

[still mural]

@coarse bronze please make this one for more keys ×133 :)

[molten terrace]

The people's choice ladder was the best key payout (per cost of entry) in many many months...I wouldn't count on that becoming the new normal

[still mural]

you don't know how to play this

I don't agree with this one

[molten terrace]

Yeah, ok 👌

[twilit blade]

So what don’t you agree with and maybe you can tell us “how to play this” ? 🤷‍♂️

[still mural]

do you feel agree this one?

[honest scarab]

The advanblack add pops up but never finishes with add reward

Tough Mudder never plays all the way through the add. These 2 adds pop up all day long. What a joke.

@raven spindle I hope you can fix these adds that have never worked. This has been going on for over a week. I thought it was my service. Not so it does this every time no matter were I'm at. These are the only adds that pop up on my phone now for 3 days straight.

[molten terrace]

The Nismo ladder is the "normal" value (3.5-ish gold per gold key)....the People's Choice ladder was a special treat, much better value than normal (2.3-ish g per gk)

Honestly even the 3.5g/gk is really good, up until this last season for the previous ~6 months we never saw anything better 5g/gk...so 3.5 is quite good, 2.3 is spectacular

[cobalt jackal]

After the race finished..like all in here suggest..

[cobalt jackal]

Well it's ok for me..there is normal ladder..there is also special ladder..like season car ladder is special ladder that give more keys..same as people choice ladder..Hutch decide it to make it special ladder..that's all.. sometime you need to just accept their decisions to make you mind more ease to play this game without thinking how many has Hutch suck our money and reserve..

[twilit blade]

The peoples choice was a special event where as the nismo ladder is not but even still a ratio of 3.7 is pretty good so yeah it is still pretty good compared to what we have been use too in the past

[still mural]

👍

SU WANT KEY TO BUY FOR NEW CAR LOL

😬🤜🤛

[zenith bronze]

In the Tier A Contenders h2h, the system took me two tickets in one match, how can this happened 😢

[slate oasis]

@coarse bronze Gold Booster crate is out but can't see the Silver booster crate ? Can you please check

@coarse bronze @lime ruin @junior prism can you please check what is going on ? Was the information given in Patch notes inaccurate ?

[mighty cedar]

Yeah they really need to fix that. I already did the second fuse on my Huracan just bc of the bonus points. It should be +400% after the second fuse. My luck, I probably wasted 3600 FF

[zenith bronze]

Season 12 will begin tomorrow, I think we have to be more patient to see the club points bonus in season 12😓

[slate oasis]

If it's not showing now it won't change tomorrow either. We still got time so hopefully someone from hutch see this and might fix / clarify.

[zenith bronze]

Okay, I have not much confidence to Hutch too😓

[limpid bison]

Oh dear oh dear 🤨

[lime ruin]

I'm checking into this. 🧐 Thanks for the ping!!

[limpid bison]

How is this even possible? Was no testing done? 🤣

[fiery current]

Thank you Hutch_IanK.I double fused my Huracan Spyder for the extra bonus points.Would like to actually get the extra bonus points.

[lime ruin]

I hear you!! Dropped a line with the team, expecting to hear back soon-ish.

[marsh skiff]

Got your wish, no need to grind to get club points. Now you can just go ahead and buy your club points.

[lime ruin]

Got someone on the case. 🔍 🕵️ Hang tight, folks!

[limpid bison]

Can you please look at my CS ticket please. It needs to be fixed straightaway. @coarse bronze

[limpid bison]

Is Nico in today?

[lime ruin]

As far as I'm aware, he's the one investigating the case I mentioned above. 🧐 With Katie out of the office, the team is spread a little thinner, so I'll do my best to liaise for you guys!

[lime ruin]

If I understand... The new Tracks & Laps 2020 Lambo Sian isn't reading as a Tracks & Laps car?

[unkempt rock]

@lime ruin I don't see the Sian ladder 🤔

[limpid bison]

That's right.

I'm on Android.

[lime ruin]

Gimme a tick to get caught up, I'm all over the place today. 🤪

[hybrid snow]

Isn't the cp to cash conversion supposed work after the update? 🤷‍♂️

[clear salmon]

Well that's just not cricket

[slate oasis]

Looks like another misleading statement, i think it was meant to refer the club points earned from ladders/ club pass running in the last week of club season as they end couple of days after club season.

[lime ruin]

This should be appearing soon; the line may have just been missed from the calendar. 😅

[lime ruin]

This looks to be the case - if you were intended to win Club Points (like a ladder rung) while there is no active Season, it converts to cash. Normal races before the season starts do not give club points, so there is no conversion.

If I remember, there were requests to fix up the overflowing club points from events a while back. So this looks to be a decent fix. 😄

[hybrid snow]

Okay, thanks for clarifying.

[lime ruin]

You're welcome!! And thanks to everyone for their patience and understanding today. 😄 New patches can always be a little rough, but it looks like most things are cleared up.

[lime ruin]

in progress

[limpid bison]

If he needs help identifying the problem then I have sent couple of video and screenshot via in-game messaging.

[lime ruin]

Way ahead of you; linked your messages & ticket when I reached out to the team. 🤓 My reports are pretty thorough, hahaha

[limpid bison]

Can you let me know if it is fixed. I'm gonna wait before I fuse it. I did get it straightaway. Maybe mine is faulty.

I got it couple of minutes pass 11 in the morning.

UK time

[lime ruin]

Congrats on the early pull!!! 👀 Once I find out more, I'll reply/tag a response to you.

[limpid bison]

Well it did cost 1200GK

[lime ruin]

Misunderstood "straightaway." 😅

[limpid bison]

I wish 🤣

[unreal prawn]

Can't wait to have the promised club point bonus 😂

[lime ruin]

The patch notes have been updated; only the new 3 Lambos are receiving the bonus.

[unreal prawn]

Ah ok. Thanks for the clarification. No bonus then for old car as usual 😂

[lime ruin]

Appears to be the case, no change on that front. 😂

[unreal prawn]

So unfortunate the patch notes was misleading. Grinding on track and laps is not an easy task, time consuming and tedious in the long run

[torpid cipher]

That makes a rather large difference to what people had planned to contribute ..... shame the patch notes are inaccurate but seems that way every season unfortunately

[slate oasis]

@lime ruin since you are on this can you please check on this as well?

[fiery current]

Once again Thanks Hutch for all your disinformation.Seems like dishonesty is the best policy.😂

[torpid cipher]

There are SCG augs in the gold and silver booster crates ..... they are not useable on any car in the game. Can they be changed for Lamborghini augs which are missing from the booster crates

[tall chasm]

Wow, too bad I wasted all that cash and resources upgrading previous Lamborghinis to grind club points. How about a refund?

I don’t even know what to say any more

You know when you ‘hate-watch’ a tv show? Like, it’s not even enjoyable any more, but at this point you just keep watching to see how catastrophically stupidly they screw up a good premise?

Here we are

[hollow flame]

…So tell me, how were we ever going to earn 400% with the Revention
as it wasn’t available to use until we won it as the Season 10 Club prize?!!

[dusky robin]

I think it’s safe to assume every season will now have only the brand new cars earn the extra bonus. That’s what coiners want, so the rest of us just have to live with it.

[hollow flame]

Well fair enough if it’s only T&L cars that earn the bonus CP this season! I’d expect the Reventon to earn at least 400% in a future season or that’s false hope if you ask me, as it’s never been able to earn CP yet because of last season being SUV.

[dusky robin]

I’d guess the pro pass car and season prize car can never earn bonus points. Only cars that can earn the bonus are new ones you get during the season from the crates, or maybe a gold purchase or iap if they do that.

[hollow flame]

Ah well, with my best T&L car being just 75% it’s going to be a lean CP season for me. Not enough GK to guarantee a crate car and very low gold! 🙄

[dusky robin]

Many of us are boycotting the new cars this season by choice or by necessity. GT cars are just to expensive in every way, just have to save for next season imo.

[hollow flame]

Yeah, I shall reward the Rebel Pro Pass with 0% of my irl money as a form of payback this season.

[lime ruin]

They can!!! Just got an answer back on this; if you reach out to Support via ticket, they can swap it out for you. There's a planned fix for it as well.

[lime ruin]

These details should be rolling out soon as well, should be tomorrow-ish.

[limpid bison]

@lime ruin I'm still waiting for the fix.

[lime ruin]

Haven't heard back on this just yet, but will update when I get info!

[livid vortex]

When will Katie return?

[lime ruin]

According to her announcement, she's out for the week

[unreal prawn]

I haven't experienced any ads issues so far. Does that mean the end of the black screen of defeat and forfeit 🤣

[molten terrace]

I haven't tried on rematch yet, but the ad issues are very much still there on the ad crate

So...probably don't hold your breath

[unreal prawn]

Oh. It seems promising though. Wait and see

Why tier S cars removed and replaced with tier C cars. Getting tier C cars from gold crate? Come on, seems like gold keys has no value anymore

[cobalt jackal]

Should be no tier C at all..you can put tier S by putting at lowest percentage that Hutch think suitable..that is better..hope to see some improvement @raven spindle or @lime ruin ..

[unreal prawn]

25,5% drop rate for tier C cars, during GT season. It's a joke 😂

[limpid bison]

@lime ruin @coarse bronze the season will start this afternoon and my GT Lamborghini still doesn't work..

[ivory rune]

Don’t open this crate. You will get a Nismo from a regular gold crate or a gold key crate for one of the Lambos. I’ve got several over time.

[unreal prawn]

Thanks for the advice. In fact, I already have a Nismo. But I'm interested in the upcoming Bugatti Chiron special crate. Unfortunately with 25,5% chance to get tier C car makes the offer less attractive. I really don't understand why Hutch acts that way. Crates are already expensive enough, ladder will be paid one and they want to throw us tier C car as a gift now 😂

[cobalt jackal]

i think it will be no tier C for tier S crate..if you see the pattern here, it try to replicate the normal gold crates but considering tier A as highest..so it would be A, B and C..if tier S, it would be S, A and B..

[unreal prawn]

Ah let's hope so. That's would be better. Wait and see 🤞

[cobalt jackal]

yup..with Hutch, we always need to wait and see..i agree on that..👍

[slate oasis]

I think your theory makes sense and considering its a car specific crate with higher chances to obtain the Nismo they added the C car to balance the crate. Although I still believe they could have just increased B tier Cars drop rate instead of adding Tier C cars.

[cobalt jackal]

yup...this is the best solution that Hutch should do..make like normal gold crates but with decrease tier S percentage as they think it necessary..

[ivory rune]

Ok. Cool. Hopefully the Chiron crate will be better and you’ll get one - it’s a nice car. 👍

[ivory rune]

And you got a Nissan S augment. Those are not easy to find.

[unreal prawn]

Hoping so... Thanks. I got the Aug may be from crate a while back

[clear salmon]

Meanwhile, there is more chance of getting Nismo in regular gold crate

[clear salmon]

The only higher chance is the 8 open guarantee. The % is literally lower

[limpid bison]

@coarse bronze any update?

[coarse bronze]

Fixed this for you, please check.

[limpid bison]

It's working 👍

[coarse bronze]

You should be able to see it now.

[coarse bronze]

If you reach out to me via Support, I'll swap any Tier C SCG augs for Lambo ones.

[limpid bison]

I'm still getting black screen for ads. I'm guessing it will be a problem in the H2H too.

[unreal prawn]

No black screen ads for me so far but needs to be confirmed in the long run

[slate oasis]

Still no details out 🤷‍♂️ any chance you could check please ? Thank you

[coarse bronze]

@coarse bronze so opening a silver booster crate didn't count for for this Rebel Pass task? 🤷‍♂️

[limpid bison]

Opening a special crate for season car does not fulfil the task of opening gold crate either.

[unreal prawn]

But opening a resources crate does

[torpid cipher]

@lime ruin @junior prism @coarse bronze Does anyone at hutch actually realise how bad the resource rush is ... this is really flogging a dead horse as so many people have said this before but it's a loss of gold to anyone that enters! The AMA stated they were going to get better, they have not. By using fuel in an event with a 0% chance of drop rate means you miss out on 3-4 resources vs easy money. Even if you forget that and bought the resources you need at full price when you need them the value is 303 gold ..... for an entry fee of 300 gold! Factor in the loss of resources and the prize is worth about 198 gold for an entry fee of 300 gold! It's mad, in a season that requires an insane amount of resources you would have lots of people entering if the event didn't use fuel AND was 100 gold. If you want to keep the 300 gold price tag then it needs to drop at least 400 resource keys.

[manic umbra]

Resource crates rarely gave any lower stage items... I seem to need them a lot but they are rarer than S5 and S6.

[limpid bison]

This was a winnable race but why is the AI double fused and has S5 on 🤷

@floral mortar why is the AI and the bots ridiculously fast and aggressive in the T&l ladder? Do you expect us to put S5/S6 on these GT cars to complete it?

[dusky robin]

What rung are you on?

[limpid bison]

That was the 17th rung. I overtook the main guy but two bot ahead got aggressive and took me down.

[dusky robin]

Hmm, that’s pretty unfair to make that tough at 17.

[floral mortar]

The AI doesn't target you if you overtake the main opponent, most likely you ended up in a series of unfortunate events. Did this happen only once or is it recurrent? if it is please send me all the details you've got, (Tier, Rung, your car, your upgrades and whatever you feel could be useful) and I'll check tomorrow. If it was only once, as I said, you've just been unlucky, probably it won't happen again but just to be sure I'll make a check on AI tomorrow anyway

[solid isle]

Sup

[limpid bison]

With these GT ladders, you have to remember we can't put augments on by just putting S3 or S4 on. That makes it harder. I have won that race now but let's see how the last 3 rung is like.

For every other tier I would have been allowed to put 6 more augments on and that would made a massive difference.

[limpid bison]

Now it has S6 on.

Only reason I won is because it got taken out by other bots.

[floral mortar]

I'll check eventual spikes of difficulty on the Tier GT ladder tomorrow then👍

[slate oasis]

I have been playing the game for 840 days, and have never seen such spike in difficulty for ladders... its almost as if you forcing ppl to put s5/6 on ...
The bots are super aggressive, i could complete the GT ladders with s3 almost now it's not possible to do it half way through for an average skilled driver.

Be nice if you could lower the difficulty level.

[dusky robin]

Absolutely they need to lower the difficulty. If players learn they can’t complete a ladder after spending $100 worth of keys to get a car, then they will definitely think about skipping expensive cars completely next time.

[cobalt jackal]

I thought Hutch said that the daily rewards will be improved..? It look just the same..nothing is improved..or I got the info wrong..?

[lilac osprey]

Hutch I just want to make sure the patch notes meant to say “less” and not “more”? I know there were mistakes with other parts of the patch notes so going by how I am seeing my club teammates as options even more now I am staring to believe you meant “more”.

[gentle trench]

@floral mortar
The black screen problem in h2h is every the same. And every i become -20 🤷🏻‍♂️

[torpid cipher]

Are you any closer to giving details of the megamix event(s) yet? Thanks @lime ruin @junior prism

[slate oasis]

@coarse bronze i just noticed GT h2h not giving club points 🤷‍♂️

[torpid cipher]

Others have just said that too. I got points but it whirred for a while like it was going to crash

[storm walrus]

100 silver keys for just 299? Is this worth it for f2p player?

[dusky robin]

One million percent No.

[storm walrus]

Alright then thanks man🙂 👍

[dusky robin]

Gold keys worth about 5 gold or less, silver keys worth about 1 gold or less.

[sturdy gulch]

I am new join

[unreal prawn]

New offers are bad, not worth it

[zenith bronze]

@coarse bronze What's wrong....the game doesn't allow me to finish a match, track 1.5 in free daily😓

[torpid cipher]

@coarse bronze h2h not giving points again!!!

[graceful stone]

@coarse bronze me too, no clubpoints....why ?

[torpid cipher]

And another

[past igloo]

1.6 Tunnel vision is full of bugs
With every turn at specific areas the car kicks back (like going back a little bit) results of losing speed
This problem also happening with most tracks but i came across it in 1.6 more often....

[limber perch]

Hi

Kann jemand mir ein schenken

[lilac osprey]

Hutch claims this is just "video lag" and you shouldn't believe your lying eyes when you see your competitor jump ahead of you after hitting that magical "blip" on the track...

[past igloo]

What? How is this possible lol
Iam not gonna believe this of course

It's obviously something they can't fix

[lilac osprey]

These "blips" as Hutch calls them can be found on many tracks... with the most famous of them all on tracks 1.6, 4.1 and 5.5... If you use tilt you will find them all over the place and there are so many of them most just stop trying to complain and grudgingly hit the rematch button because that is the only solution. Hutch has claimed they "fixed" the blips, or they will "fix" the blips then just fell in to the don't believe your lying eyes when you hit a blip excuse... That is what the rematch button is for, you know! 🙄

[past igloo]

Yeah you're right, it still costs me races and precious melllie seconds

[past igloo]

Hope for a fix soon

Thanks for this info 👍🏼 i didn't know about them

[viral condor]

Hi

I'm new

[nimble yew]

It’s a good idea to introduce yourself in the bug reporting section, you will be spending a lot of time here 😆

[cobalt jackal]

i know this is know bug..but seeing this video make me laugh...non ending race..haha..🤣

[night stratus]

I want to take another round of the track but couldn't make it..😅🤣🤣🤣

[cobalt jackal]

haha...damn respawning..they should made it disappear when bugged take place..😂

[night stratus]

And we players know that hutchies won't do that..😅😅

[unkempt rock]

apparently the free daily cup has become 3 times a week

[dusky robin]

I see it listed in the schedule, did it not appear in Asia or Europe today? US doesn’t have it for another hour.

[unkempt rock]

Nope

[unreal prawn]

No daily for Europe server today and tomorrow as well

No daily scheduled

[dusky robin]

Strange, just EU I guess, I’m in the US and I have the daily D today.

[unreal prawn]

Ah ok. May be they are working on the EU server... I don't know

[graceful stone]

@coarse bronze @junior prism no free daily tier d today and tomorrow? only in europe ?

[ivory rune]

Shouldn’t that be silver keys, not gold? No Tier S cars, no S augments and the chance of D cars? Cannot be gold keys to open, surely? @junior prism

[still mural]

I do not agree!!!!

👎 👎 👎

[subtle imp]

I agree with your not agreeing!👍🏽

[still mural]

is error key 100 is expensive

[still mural]

if a silly person buys this one, what UGH from him, everything loses

[ivory rune]

These two events did not appear in the events centre and so couldn’t be entered. No Free daily yesterday either. @junior prism @coarse bronze

[young sinew]

How do I complain? I've spent 400 silver keys on the chests and I got 4 evo's? How can this be right when there's 20 cars in there? Makes me want to delete the game!

[dusky robin]

Bad luck happens a lot in this game, that’s just life. You can send a request in the game to support but I’m not sure if they will do anything.

[young sinew]

Guessed as much. Checked stats on next crate and it's at 20% so that's why

[molten terrace]

Small annoyance - 7.2 is not even in the B tier easy money rotation, not sure why it would be classified as B tier in the daily challenges...

[unreal prawn]

Don't pay attention to the tier. Just check the chart and use the higher tier using that track. Doing so you get better cash rewards

[molten terrace]

Yes, that's what I do...but for the average player who isn't on discord that would be hugely annoying - it actively misleads you and would steer a "normal" player in the completely wrong direction

[lone ledge]

These tasks were created during the original T&L seasons so we raced tier Bs on that track in H2H. But that was a long time ago now.

[ivory rune]

@raven spindle @junior prism @coarse bronze No Aventador crate today? 🤔👀

[slate oasis]

Probably @ 11am

[ivory rune]

11 hours later than normal?

[slate oasis]

You being sarcastic? 😂😂 what's normal here 🤣🤣

[unreal prawn]

May be tomorrow morning. We can open the Ford Escort custom crate in the meantime 😂

[cobalt jackal]

Or Nissan GT-R Nismo while still last..

[unreal prawn]

Yeah 😂

[ivory rune]

A late night tonight then if you want to do second fusion. 😀

[zenith bronze]

The ridiculous offer crate popped up right after the Sian h2h yesterday, let see if the new one will come out around 10 minutes later😓

[cobalt jackal]

Hoped so..

[zenith bronze]

Bingo👍

[cobalt jackal]

Got on first pull..haha..

But no car as fusion food..😅

[torpid cipher]

We have a winner!!

[cobalt jackal]

Have to open 7 more for enough fusion food..hehe..😁

[ivory rune]

Took me all 10 tries 🙄🤷‍♂️. and too many B cars and too many duplicative B augments along the way. Poor value.

[zenith bronze]

Did you get the Ford of the special offer in your 10 pulls?

[ivory rune]

No man, just several Stars and Stripes Chevvies and a bunch of B cars I don’t want.

[zenith bronze]

Okay, that's why they have to provide the special offer🤔

[ivory rune]

One of my club mates for 2 escorts though.

[hexed glacier]

And a 4th I didn't bother to screen shot to aggravation

[past igloo]

Was supposed the tyres to look all the same?

[sullen badger]

Hi am new here have problem l just want to get the lombo and thay not give to me lts l gift

[torpid cipher]

Please don't post (duplicate!) questions in the bug channel

[sullen badger]

Oh ok

[cobalt jackal]

It's not a give..you have to earned it thru gold keys..if want fast, the only way is to buy gold keys from store with your real money..

[molten terrace]

I'm curious how it is that basically all the new cars have their "boost flames" rendered in the wrong orientation...

Like, how does anyone test it pre-release and not notice it? How does that make it to release?....I know it's been fixed on one or 2 cars, but how are all the new cars broken-by-default? Seems very bizarre to me...

[cobalt jackal]

Something to be looked by the team @raven spindle ..

[raven spindle]

@molten terrace I've passed this on to be reviewed and corrected

[raven spindle]

Yes all cars have "rebel racing" brand tyres

[raven spindle]

They wont run out ever again was the update daily rewards received

[past igloo]

No not this ,the upper image have a lighter tyres
While the other got a full black one

[torpid cipher]

Surely that’s just where the light source is?

[past igloo]

No i don't think so
It doesn't happen with any other car
And it still has this effect inside the race

[lime elm]

Strange - today Daily reward had to be some keys (do not have screenshot, seem like gold, but idk really), but when clicked, game showed me that i receive just some cash ...? any thought, @raven spindle ? Thanks 💕

[clear salmon]

It was the second sentence that really caught people's eye

[slate oasis]

More likely a typo ...

[jade kindle]

if you see the prizes again, why would you don't want to see them again 🤦

[misty orchid]

Success, warned: fady#0898. Total warnings: 1

[zenith bronze]

@raven spindle the ad for rematch crash isn't fixed or I should say even worse. I forgot to make a screen capture but after the crash, both buttons for ad for rematch and pay for rematch became gray and being disabled. 😩

[zenith bronze]

Okay, luckily I got another ad for rematch error, once returned to game, both buttons were disabled@raven spindle

[raven spindle]

You can open a ticket from your game to have Customer Support check the reward you received 🙂

[raven spindle]

That's correct, so rewards for day 365, 730, 1,095 will be bigger for your 1 year play bonus

[slate oasis]

Can you give an example? That will give everyone idea what to expect 🙂

[limpid bison]

I went over 730 days by couple of days before the update? What was I supposed to get?

I think I got cash on the 730th 😶

[raven spindle]

If I tell you, you'll only be upset

The 3 year reward is 100 Silver keys

so look forward to that? 😅

[limpid bison]

How about I dm you my player I'd and you just give it me. I won't tell. 😅

[clear salmon]

I hit 365 the day after the update, I don't remember it being that exciting

[coarse bronze]

No bugs the game is PERFECT

[hexed glacier]

That's right instead of $500 we get $750 I'll be independently wealthy after that 735 day. Thanks Hutch for taking care of us veterans ❤ 💙
🤥

[grand vale]

🤔😢

[torpid cipher]

A forfeit after winning?!?

[manic umbra]

You won but it wasn't registered to the server.

[unreal prawn]

I already experienced that in daily race. So unfair

[slate oasis]

@raven spindle is this what notes were referring to bigger rewards ?

[cobalt jackal]

Lol..this is really a joke from Hutch..I hoped they prepared with some educational answer..not half boiled egg answers..

[coarse bronze]

Maybe before you had to pay them. 🤔

[swift crypt]

It’s not a bug - it’s a feature 😎

[raven spindle]

We talked about this further up. The reward, as mentioned in the Patch Notes, gives a bigger payout every 365 days of play. There are 50 Gold Key and 100 Silver Keys drops

[slate oasis]

365+365 = 730 as shown above and the reward was 750 cash 🤷‍♂️

On day 730 it should have given what you said above but apparently its not happening? Or am I missing something 🤷‍♂️

[wispy summit]

🤔

I don't understand, what's the real color though? one color on the tablet and another color on the phone ...

🤔

??????

[unreal prawn]

The first one is the real color of the car (factory). The second one is a bug. It looks stunning though

[wispy summit]

This is how to fix the error?🤔

[unreal prawn]

A hot fix will be released soon as stated Katie yesterday

[karmic grove]

They should leave it

Looks fire

[peak jacinth]

Invisible Caterham?

[ivory rune]

I thought this bug was fixed as it hasn’t affected me in a few weeks but no - pause, rematch with AD and then blank screen and forfeit. Please get this fixed. Or AT LEAST REMOVE THE FORFEIT -20 UNTIL THEN. what purpose does the forfeit serve? We can quit races anyhow.

[torpid cipher]

Long time to finish race and Zero club points on Free D @raven spindle @coarse bronze on EU servers

[still mural]

😐😐😐😐😐

[slate oasis]

What's the bug in above 👆?

[still mural]

like this?

I have my grade is 294 after that is 0 I didn't understand this one

I never see this

[limpid bison]

You have to play smartly to avoid radar.

[wispy summit]

It didn't fix anything ...

[unreal prawn]

I think it wasn't released yet

[south cedar]

I keep getting this issue when I watch a video for gas. It freezes up my game. Looks like this. No clue what ad it is.

[slate oasis]

This isn't a bug , it's more like a feature. Like you ghost race other players and take their points same happened to you.

It's not only you, everyone experience same situations.

[unreal prawn]

The black screen of forfeit 🤣

It's not fun at all when it happens while you're trying to rematch a race

[south cedar]

I haven't had that happen during a rematch race. This was just on the main screen and tried to get free gas. I can imagine how frustrating it would be during a rematch race

[still mural]

Hm

[livid vortex]

What's the problem? Isn't it a joke? 10+10 resources and huge amount cash are to be spent but no improvement on PP....🤔

[slate oasis]

There is no problem, it happens with many car ... your car performance is increased (values on left) but pp remain same. This is something to do with car /pp balancing (once hutch staff explained it).

[grand vale]

Why new cars have the flame of Nitro so weird

[torpid cipher]

Why are there such terrible choices for a 600 gold event??? I’m only single fused and stg3

[grand vale]

It's been a while since I connected the game to my Fb account, but it still uses my name?

[unreal prawn]

@coarse bronze Is this normal? Upgrading a GT car to stage 2 costs 322,500 but it gives only 42 extra fusion point. Other tier upgrade have a ratio from 1,242 (tier D) to 2,028$ per fusion point (tier S). On tier GT 322,500/42=7678$ per fusion point. It's just too expensive

[grand vale]

@raven spindle What is that, I have an obligation to update 🤷

[cobalt jackal]

it will change your orange veneno to grey..😁

[grand vale]

Oh no, I like the color orange

[fervent helm]

Another update, another failure to sort out the adverts for rematches on H2Hs. Very narrow loss, went to watch advert, black screen, have to force shut down, loss recorded against me and my rematch advert gone. 🤦‍♂️

[grand vale]

Gray isn't as ugly as I imagine 🥰

[unreal prawn]

Orange color is over 🤣 it was nice though

[manic umbra]

Tbh grey is the original color...

[glad cypress]

I wanted to start a daily cup race and the game crashed , i didn't get my ticket back

[subtle imp]

Has anyone had this happen; you race a H2H, you take off with no ghost, race anyway only to see the ghost coming at you, head on from the opposite direction. Lose race. Rematch with ad. That plays as normal but get a forfeit anyway?

[limpid bison]

Why does this keep happening?

[slate oasis]

Sometimes the tracks get mixed up i.e. you will be matched to ghost from 3.1 track on 3.4 track , its very rare but does happen.

[night stratus]

@raven spindle
I m getting this ad frequently...
It's totally 18+ ad and using alot of vulgar languages and abuses in our Indian language... So i just want to request you guys to just remove these advertisement and advertiser agency too...

It says that the advertisement is served by AppLovin 🤨

[subtle imp]

https://tenor.com/view/ill-take-it-adam-friberg-dignitas-ill-buy-it-i-want-one-gif-21866292

[manic umbra]

Yeah, I too saw an ad that I can't describe... We can't even watch ad sitting beside someone lol

I mean ads of candy Crush were good enough lol...

[night stratus]

This happened to me today... I was sitting in my office with volume on and this ad popped up, and everyone heard that... It's full of abusive & adult words that i too don't wanna talk about

[weak swift]

Dont play at work lol

[subtle imp]

The same thing happened to Boris this morning.

[stable wagon]

My game crashed 6 times because I did a easy race

Now I can’t re-download it

[vapid kiln]

Strange

[night stratus]

I m now wondering which bugs were fixed in the update..🤔🤔🤔🤔

[manic umbra]

@night stratus Did you try re installing the game?

Many seem to face this bug...

[unreal prawn]

Veneno orange body color. I even get more frequent black screen ads now. I should haven't processed the update since I wasn't experiencing the Veneno 's bug 🪲

[slate oasis]

You don't have a choice in this after 24/48 hours it's forced

[unreal prawn]

Ah OK. I didn't know that

[grand vale]

Absolutely, I encountered the same problem to replay it I removed the data from the game and restart again 🤔

[raven spindle]

that is the genuine name of the provider 😄 I've passed on your Bad Ad report, thank you

[raven spindle]

This bug report is in our list to fix. In the HotFix we released it was only an update for the Factory Car colours on low-end devices.

[raven spindle]

can you tell me the App name and which country you're in, please. We are struggling to find the advert to block it.

[night stratus]

I haven't seen the ad since that day...
If this happens again i will let u know...

[slate oasis]

@raven spindle same as last season

[zenith bronze]

Club Points will be Converted to Cash when a Club Season isn’t running.

👆 I wonder how it works. Club season has ended but I don't see any changes in the cash gained. A single fused Tier S still earns $2750 in easy money 🤔

[graceful stone]

and again. oh wait maybe they do the update for better rewards 🤣

[slate oasis]

That's if you earn club points; after club season

[zenith bronze]

Really? I didn't realize I had gained 800k 🤔

[slate oasis]

Yes , this was to cover up any remaining club points from last week's ladder /Rebel passes.

[zenith bronze]

I see. In this case, I think they just do the same thing as in previous seasons, not something new 😓

[lone ledge]

I think that was to cover something like a ladder that gives CP, that you still have running after the season ended.

[mighty cedar]

@raven spindle wasn’t this ad provider supposed to be removed? The ones where you have to click through every 10 seconds. Quite annoying. I’ve seen @dusky robin mention it also, but don’t remember if there was a resolution.

[dusky robin]

Those drive me crazy, enough that I just close the game sometimes. It seems they went away for awhile but I got that one today too.

[mighty cedar]

Yes seemed like we went a whole season without them and now they’re back. Only started getting them after the hotfix. Possibly related?

[hybrid snow]

Anybody else gets this? EU Server

[unkempt rock]

Yeah

[unreal prawn]

I'm currently experiencing this as well

[broken sail]

the same problem

[bold mesa]

[marble frigate]

I CANT LOG OUT FROM MY FACE BOOK TF ?

[unkempt rock]

down again, @restive cypress Can anyone fix it?

[graceful stone]

@restive cypress please ☝️

[sweet plank]

I can't play for 30 min...
Other sites are ok...

[sweet plank]

Me too...

I think im Asian server...

[livid vortex]

Not seeing any event for countach, pro pass car... Anyone can see any event for countach....?

[bold mesa]

I can't even log in

[main quail]

Same here in the U.K.

[unreal prawn]

Countach event is scheduled next week along with Bugatti Chiron events

[covert rose]

@raven spindle Sorry bat You are really scarce !!!!

[graceful stone]

Oh crap, no better rewards😅

[north schooner]

@raven spindle unable to play due to above error, asking me to update but no updates available in App Store, please check and fix asap…

[coarse bronze]

What version do you have? This is the latest mine shows.

[north schooner]

Hi friend, i have the Same version.

[stark tapir]

I'm having the same problem on Asia server

[sweet plank]

All ok now

[stray quest]

Have you downloaded the game from Play Store?

[stark tapir]

Yes, uninstalled and reinstalled

[coral timber]

And I do not enter the race

[spice granite]

Hello @raven spindle I’m having problems playing the game since last night. Can get in the app. This message appears :

When I go to the App Store there’s no new update available.

My ID is RR774901

Thanks in advance

[slate oasis]

Are you guys on Android or iPhone?
What server are you on ?
EU,US , or Asian ?

[stark tapir]

Asia, Android, backup device is working

[slate oasis]

In that case its best to send customer support a message from your game and share the screenshots of errors you getting on other device. They can resolve this much quicker 👍

[limpid bison]

🤬 🤬 I'm getting it now as well 🤦‍♂️

@raven spindle @coarse bronze please look into this. @lime ruin

Android 12

@floral mortar the server is down. Can you tell the team please. No one is here.

Now I'm getting this

[floral mortar]

@limpid bison I asked and the team is aware of the issue, they're still investigating it

[spice granite]

iPhone europe server. Can get on t the game to send a costumer report.

Cannot

[slate oasis]

I know , the message was for knottis because he had 2 devices for same account

[north schooner]

I have this problem for last 12 hours, no response yet from hutch.

[limber pollen]

@raven spindle can't 🪵 in

[spice granite]

Now it’s fine. I hope @raven spindle find a way to compensate us. More than 12 hours playing it’s a lot of money and free resources that we missed.

[unreal prawn]

Try uninstalling the game and reinstall to see if it helps (if you have data backup)

[raven spindle]

day 1095 would be 3 years

[raven spindle]

If you open a ticket with Customer Support from your game, you can ask them to unlink your Facebook Account from the game.

[raven spindle]

No, this would be coincidence based on the ads our supplier sends

[raven spindle]

This is being looked into

[slate oasis]

Its fixed now

[graceful stone]

@raven spindle I know that, thought there was a little foretaste 😉

[north schooner]

@raven spindle Am unable to enter any events, below error appears, please check and fix asap.

[stark tapir]

Same issue on Asia server

[eternal crow]

The rewards that Top 5 - Top 10 clubs received for season 12 were for Tier-D club season, but it was an expensive GT season!

[raven spindle]

I've passed this on to the server team!

[raven spindle]

is this still an issue this morning after a game reboot?

[stark tapir]

Yes, rebooted multiple times

[spice granite]

Hey @raven spindle I’m having the same problem has yesterday.

[limpid bison]

It's still happening? I hope I don't get it right now. I'm Doing 2H2H.

[coarse bronze]

happens for me again

[limpid bison]

@raven spindle is that being looked into? I got it briefly once yesterday. ⏫

[raven spindle]

Yes! This should now be resolved. But I'm keeping an eye out for anyone reporting new issues

[raven spindle]

Is this now resolved for you? We are pushing out a fix to our servers.

[stark tapir]

Still giving me the error

[raven spindle]

what region are you in, please?

[stark tapir]

Asia

[spice granite]

Sorry, still the same 😔

[coarse bronze]

I'm actually capable to login and do a few races. After that, an error appeared. And when I tap continue, this happens. If I reload the game, the update notice reappeared. And the cycle repeats.

[north schooner]

@raven spindle Again same issue started, Am in American server, please check and fix asap….

[spice granite]

The problem goes on and on. iPhone European server.

[night stratus]

This thing is happening to me since 4hrs now... It goes from horizontal view to vertical and now this thing happened to me in the middle of the race and i lost it....
Don't know why is this happening...

Now i m trying to reinstall the game

[slate oasis]

@night stratus check if you have accidentally locked orientation in drop down settings

[night stratus]

Nope... I did nothing that can lead me to this..

[slate oasis]

Best to contact CS from game they can have a look although not sure if they can do much as it seems to be phone related issue

[night stratus]

Don't know that, as it never happened to me before..🙄

[coral timber]

I can't enter the race

[north schooner]

@raven spindle hi, any update? I need to play h2h’s, plz fix asap.

[coral timber]

What news about the update? A lot of people can't play h2h.

[slate oasis]

Which country you are currently based in ?

[spice granite]

I’m still not able to play. Europe / Portugal / IPhone

[slate oasis]

Are you currently in Europe? Or you travelling? Which country were you in when you made the account?

[limpid bison]

I got that message briefly yesterday

[spice granite]

Portugal and Portugal

[spice granite]

I got it yesterday too during the afternoon and evening. Was ok this morning but just for a while.

[slate oasis]

Ok i can give you a possible fix but I will not be responsible if anything goes wrong

It will be totally your own responsibility if you want to try.

If you are happy i can DM you ?

[spice granite]

Ok let me know please. I’ll assess the risk and decide.

[grand vale]

@raven spindle
The daily D. it's been 2 times that I participate but in the evening when I connect I do not receive the rewards?

[vivid viper]

How does a Hutch Bot not have a time?

Lost miserably by the way. Figured I give Hutch the points than any other competitors..

[cobalt jackal]

It's always like that..I'm not sure why..

[outer trail]

Because the others are sandbagging so badly the AI doesn’t know what to do.

[north schooner]

Am in UAE, its been more than 2 days, I haven’t entered h2h for both 720s n sesto 😤

[cobalt jackal]

this should be compensate by Hutch..no way they just can walk away without considering players that affected by this chaos..

[north schooner]

I don’t think they will compensate, at least if they fix soon i may enter h2h n ladders, let’s hope 👍🏼

[cobalt jackal]

even you enter, other have lots of edge than you..that will not be fair..especially in shoot out..

[north schooner]

Thanks for the concern, no options, I need to wait, although I have all the cars for the upcoming events 😭

[north schooner]

@raven spindle any update on my ongoing issues?

[coral timber]

I still can't get into the game

[lone ledge]

I find many times the rewards come in when I am in the middle of something else such as selecting an opponent on another race. Easily missed.

[spice granite]

@raven spindle I’m also still not able to enter the game. I’ve tried with a VPN and also reinstalled the game. And it’s the same. iPhone, European server, Portugal.

[north schooner]

Same with me, now almost 3 days 😭

[ivory rune]

So many bugs. Observatory Way. Invisible block gets me on the first race - loss. Rematch with AD and then the screen spins upside down. Fix these bugs please!!

500 gold entry shootout and bugged

[slate oasis]

I had the same 4.1 invisible block on first bend 🤷‍♂️ I normally avoid it but this time I couldn't i guess it's getting worse 🤷‍♂️

[ivory rune]

Second bend for me

[slate oasis]

I know that is permanent but this morning i got first bend too which I easily avoided in past 🤷‍♂️

[ivory rune]

Really frustrating that these things can’t be fixed. On a short track, if you hit the invisible bump, you lose.

[cobalt jackal]

Just a question..you guys meet the invisible block id in tilt mode or in arrow mode too..? @ivory rune or @slate oasis

[coarse bronze]

It's pathetic that they'll hotfix a paint color immediately but let these invisible obstacles exist for ages. 🤦‍♂️

[ivory rune]

Both.

[ivory rune]

But the upside down bug only happens in tilt.

[north schooner]

@raven spindle hi any update???

[ivory rune]

Second time it happens in an hour. Different event. Getting really fed up with these bugs. @raven spindle

[dusky robin]

Force close and restart the game before running tickets.
I usually get the upside down tilt bug after I watch an ad that switches orientation.

[ivory rune]

Pointless to enter round 2 as no doubt these bugs will be there.

[ivory rune]

I did that after the first one. Was ok for 30-40 minutes then happened again.

Lost to a middle opponent as had to switch to arrows

[dusky robin]

To be safe I’d do it before running any tickets. Fortunately I stink at tilt so I don’t encounter it much lol.

[ivory rune]

So, when the upside down bug happens, switch to arrows, lose the race anyhow, post a weak time, which then gets hit over and over. Just great. Quit the race if that bug happens. Getting really tiresome

[outer trail]

This is Hutch’s revenge for tilt users. I think this issue happens to everyone ocassionally. Like you said, the only option is to switch to arrows and lose (unless someone can become expert at racing while the orientation of the screen wildly changes).

[ivory rune]

Sometimes if you rotate your phone 180’ quickly (once) it rectifies. But not today.

[outer trail]

Correct. Or sometimes it will stabilize “upside down” (the opposite orientation from when you started the race). It happened to me yesterday. Fortunately, I had switched to tilt to be lazy to win a race (to use the .2 sec advantage), and I was able to switch back to arrows and still win with a little more concentrated effort.

[ivory rune]

I was going full speed tilt so couldn’t win with arrows. Consequently logged a slow time and now taken 6 ghost losses against that. One bug bug-ers the whole event.

[outer trail]

Bad news; particularly if it is a shoot out. While this is a great game, Hutch doesn’t have a perfectionistic bone in their body.

[ivory rune]

At least it was the free entry Sesto 🤷‍♂️

[spice granite]

How I wish to be running against invisible blocks ! Would mean that I was playing the game. @raven spindle disparo and frustration it’s all I get on this 😔

[grand vale]

Yes, it happens often but the last 2 days I have not received anything

[cobalt jackal]

It happens to me now too..Hutch give me a little suprise for the upcoming h2h Sesto round 2..🤣

[north schooner]

Have this issue for last 4 days, no luck so far, re installed many times, still same, missed almost all good events….

[misty orchid]

@light moth has been muted for: 99 weeks
Reason: inappropriate messages

[coarse bronze]

99💀

[spice granite]

I’m still the same without entering the game. 2 days now.

[wise gust]

The same problem. 4 days.

[livid vortex]

Can't tolerate this kind of pain anymore 🥺

[supple lichen]

Hello everyone

[vivid viper]

Three days in a row I have received same resource that is maxed out. Two from daily races and one from silver crate.

Algorithm seems out of sorts, bugged that is.

[molten terrace]

"Don't worry, it's random...it's all good, nothing to be fixed here"

[bold mesa]

Bruh, I just bought caterham for real money, but didn't reciewed it... How long does it take to get answer from support?

[slate oasis]

It can be anything upto 48 hours but usually its much quicker

[bold mesa]

Ok, thanks

[zenith bronze]

Same here, in Asian server 😓

[clear salmon]

I had three of the same part in one day. Random, uh huh.

[clear salmon]

Yup, my first time recently after many people been getting it

[still mural]

I too

[still mural]

SOS @raven spindle

[clear salmon]

Back in

[still mural]

I managed to get in, which is good

[raven spindle]

That's odd! I've passed the example on.

[raven spindle]

I'm told this is usual for AI on tracks & laps and not an issue.

[slate oasis]

It's usual on Road and off road too 🙂

[cobalt jackal]

see the #🎮│game-updates for potential compensation..

[raven spindle]

Yes, Nico and I will be sorting that with the game team soon.

We are going to identify all players affected and plan the suitable compensation for it.

[cobalt jackal]

who affected by this like only 5 minutes should also get it..😃 😄

[vivid viper]

Katie, if it’s odd to you, imagine the confusion on the consumers thought process.
How is it usual on T & L and not on on road course?

[coarse bronze]

I Need to do 2 races boss and i have the Ford GT

2017

[limpid bison]

I was affected for an hour. Do I get anything? 🤣

[sacred quest]

I can’t watch any adds to get awards any 8 hours or to get extra races by watching adds. This has been going on for about 4-5 days.

[molten terrace]

Hahah like seriously, how is it that rung 16 of the caterham ladder awards 1/2 the amount of cash of "easy money"?? I think it would aggravate me less if they just said "rung 16 has no prize"

[clear salmon]

I have similar thoughts around resources keys less than 30

[manic umbra]

My friends were affected and bcuz of them I was affected... Will I get anything? 😂

[grand vale]

It's always unpleasant to lose like that
Error codes appear telling me to click to start over
It's the same in the daily D, chiron Ladder and smas

[slate oasis]

@raven spindle for your reference; it was supposed to be a Shootout https://media.discordapp.net/attachments/811931153774673921/999235881812627516/image0.jpg

[ivory rune]

I wouldn’t have entered if I had known it’s not a shootout. No time to race AD tickets.

@raven spindle can I have a refund of the entry cost for Chiron? I wouldn’t have entered if I had known it wasn’t a shoot out. No time to race AD tickets and without that it’s a waste of time to compete for me

[keen wolf]

Hey! So we just found out about this and have turned off ticket refills

If you restart your game now you'll find the option is gone.
if you keep your game open and try to buy tickets cheekily, it won't work

We're sorry for the complication!!

At least the event still has plenty of time left to run for you to rack up points ❤️ Thanks for reporting the issue everyone

[night stratus]

One player in asian server has refilled in my h2h because of your dammnn bug...🤦

He has got benefited by this... And now u can't do anything about it..🤦

[clear salmon]

Now some people in the event have a clear advantage over others. I had been operating as if it were a shootout, as it was labelled as such. This leads to a rather unfair outcome.

[night stratus]

2 hrs before Vince Zani was at 18points and in 2 hrs he is at 620 points which is impossible as if we suppose that he has 10 tickets and has got 40 point opponent each time then also his score wud have been 420 but now he is at the 2nd spot with 620 points...
Unfair for other players...

[low valve]

This must be investigated @raven spindle

[night stratus]

And i don't think hutch is going to do anything about it..🙄🤦

[zenith bronze]

To be honest, it will be hard for Hutch as someone has invested not only his gold but also his time in the event....and also some others who have got the ad tickets 😓

[coarse bronze]

I'd like to apologize for the inconvenience caused. This was an oversight and we fixed it as soon as we found out. If you were affected, please send me a message through the in-game Support tab and I'll do my best to make this better for you.

[night stratus]

U shall compensate every player in that one bracket... What if a player most affected by the ghost race loss against the player who bought ticket is not on discord and couldn't raise any complain in-game...

How r u gonna compensate that player..

[zenith bronze]

I think the best way would be providing a certain amount of gold key as rewards for 20-39 players. I believe the most affected players are those in marginal positions finally 🤔

[ivory rune]

Several people in our pool refilled before you stopped ticket buying. How is that fair for the rest of us?

[hybrid snow]

I wonder how many have joined the Chiron shoot out on EU server?

[ivory rune]

45 In my pool. When hutch switched off refilling, this pool froze and another one opened.

[ivory rune]

And 69 in the second pool that was shoot out from its start.

[knotty pollen]

Dear developers, help me connect rebel racing to Facebook, because I accidentally deleted it from Facebook and the cloud responsible for the profile disappeared in the game settings.

[slate oasis]

you just need to re-install the game and if you have saved your game with Facebook you should be able to restore it.

[cobalt jackal]

Actually, from what I understand, he has deleted the backup of the game from his Facebook account..so it just now his ID player will save him I guess..

[manic umbra]

Send a message to the team through in-game Customer Support. They'll help you.

[grand vale]

Yesterday the shoot out B I remained without news, no reward or results it becomes too much
@raven spindle

[gentle trench]

@raven spindle
Tilt no function!
3 times reset every time the same. 🤷🏻‍♂️
Bugatti shootout finish for me🥲
Last 2 races is a present from me on adam smith 😘

[ivory rune]

Thank you! My tilt is ok. You’ve been a tough opponent in this one! 👍

[gentle trench]

Thanks😅🙋🏻‍♂️

[slim pulsar]

hello, the game freezes a little at the start of the races