I wanted to use a specific referral but I can't find the referral tab eventho I never put one in? can I have that checked out? I was told that the only way to do a referral code is making a new account, is there anyway I can do that without making a new account?
#Referral
slim heron
prisma harness
We don't have a referral program anymore. The program ended a year ago.
slim heron
But when I created a new account it shows on the dashboard.
But it doesn't show on my main account.
I know it doesn't work, but I have to use the referral code of my new agency.
So instead of creating a new account and start all over, can you just show this tab for me on my main account?
slim heron
Why does the agency wants me to put the referral code then? they say it's a must ._.
I think it has something to do with Trovo(the arab part)
prisma harness
@raven current would know best.
raven current
@slim heron what's your colour?
slim heron
wdym by colour if I may ask
raven current
We do have a referral programme for agency in the MENA regions still active.
It's the partnerships programme, it's basically after colours Red, Blue, Yellow, Green.
When did you create this account?
slim heron
I was planning the switch from Twitch and was advertising my account for a while, but when the agency told me to put their referral code I was surprised I couldn't add one
raven current
The referral screen disappears after 5 days of your first stream.
slim heron
Like 2 months ago
raven current
Yeah, too late.
raven current
I mean you can create a new account, we will give your new account the name you use on Twitch, as you meet the reclaiming policy. That should be solving the problem, no?
Or is there another reason you need to have that account, @slim heron?
slim heron
Its a step back because of the followers but it's okay, it's already hard enough to convince people to switch, will have to do the giveaways all over again :l
raven current
Okay, let me see with the team.
slim heron
thank youu
slim heron
Also, I was wondering if it's possible somehow to claim this username? since he doesn't seem to be using the account at all.
https://trovo.live/s/Tuna/200188102
raven current
Hey, can you check this request @zenith shard?
zenith shard
Hey, can you check this request <@276457743685124096>?
Will review, please DM me your socials and twitch @slim heron
slim heron
Will capra also check the referral situation?
zenith shard
I'll see what I can do