#Unable to purchase VTube Studio PRO

2 messages · Page 1 of 1 (latest)

fiery maple
#

When I try to purchase VTube Studio PRO on an iPhone 11 it requests me to verify my Apple ID password. After attempting to do so it says

Unable to complete this transaction at this time. Try again later or contact Apple Support for more information.
I have recently done in-app purchases and I was able to pay until now.

I tried to troubleshoot by:
1) re-installing the app
2) uninstall the app, restart phone, re-install app.
3) verified payment method on apple account

tidal trellis
#

Have you contacted Apple Support?