Hi there, I have experienced issues trying to open different models in VTS, and I will summarize them as the followings:
(1) VTS will not load any model that has exp3.json file in the model folder, whenever the folder contains exp3.json file, only loading screen will show, and the model will never come out. Picture 1 shows the start up error message when VTS is trying to load the model with the expression files in the folder, and it says "Logs indicate there has been a crash when loading the model last time when attempting to load the file "Unknown"". It also mentioned something related to texture file, so the artist resized the files and textures for my model, but it did not solve the issue.
(2) Then if you try to reload the model by selecting the model again, the second error message pop up as shown in picture 2 : "Could not read VTube Studio model file. The file is probably broken or corrupted. Please repair or delete it if that's the case", it also mentioned about no special characters should be in the names, and the artist confirmed there are no special characters, but it still stays at the loading bar as shown in picture 3. HOWEVER, after I compared the other models that I have loaded successfully, I discover the expression files in the folder are the ones that is causing the issues. After removing all the exp3.json files, the model is finally loaded, glad it solved one issue!
(3) Since all expression files are removed and the model can be loaded, I go to the expression editor and try to customize expression and save them, but it failed. The "save" and "cancel" button within the expression editor is not interacting with the software, and the screen just get stuck at the editor. But when I checked the folder, the exp3.json files were saved, so I thought I will just restart VTS to load the expression files, but that did not work. Once VTS is started, the errors in (1) and (2) happened again, and the model never show up, only the loading page.