#[solved] Using a VPN Breaks Webcam useage

3 messages · Page 1 of 1 (latest)

finite geyser
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Had the issue of when I turned the camera on through vtuber studio it turned on for a second or so and then fully turned off it was not webcam specific.

The error the logs returned is attached.

turns out that the issue was I was running mozilla vpn in the background and it caused this problem. The issue has been resolved I just thought this was worth reporting.

Running on Windows 10 pro, version 22H2

finite geyser
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adding to this, using the vpns exclusion policy does not fix it, I have to fully turn off my vpn if I want to use vtuber studio

finite geyser
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Edit:
Okay this was mentioned a lot already in the support archive I just used the wrong keywords during search guys it might be a good idea to add this known issue to the webcam troubleshooting page