#Restore Purchases button not working iOS

14 messages · Page 1 of 1 (latest)

astral sphinx
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Recently got my old phone working again and planned to use it specifically for VTube Studio
Logged in to the same Apple ID, but the Restore Purchases button is not clicking. Closed the app multiple times and still will not let me press it. All other buttons on the app work fine however. I did see there was a similar issue before, but didn’t see how it was resolved.

astral sphinx
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Tried again multiple times to see if it worked, but the button doesn’t even react to being pressed. Doesn’t seem to have any feedback.

astral sphinx
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Deleted and redownloaded the app, but the button still acts as if it doesn’t exist. Other buttons react as if being pressed, like Reset Config and such.

astral sphinx
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Is there something else I’d need to do before I receive any help on this?

wraith copper
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Seems like its a thing @autumn flicker has to handle.

astral sphinx
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Hey @autumn flicker is there anything that can be done about this?

astral sphinx
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Bumping this again
Still can’t use my old phone because I can’t restore the purchase

astral sphinx
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Hey @autumn flicker
This thread has been open since August 6th and I haven’t received any input on this beyond that it’s something you can help with.
Can I please have a response?

autumn flicker
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@astral sphinx I apologize for the super late response.

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Are you on Wifi? If you have a mobile internet plan, try changing to that and see if it lets you restore the purchase then.

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And if that doesn't work, please DM me. I can send you another iOS code, perhaps that would work.

astral sphinx
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The old phone doesn’t have an internet plan. I can try connecting to my PC directly via USB if that would help

astral sphinx
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It doesn’t seem to want to work this way either 😅
I’ll shoot you a DM

autumn flicker
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Closing this, we'll talk in DMs then.