vtube studio abruptly stopped working for no reason

[waxen shuttle]

I am trying to my vtuber avatar, it was working but midway through the meeting it just decided to the the green error screen on the display and I don’t know why, I didn’t change any of the settings

[reef jolt]

heya! did you try the solution listed on #faq ?

[waxen shuttle]

I did that, it’s all on already, turned it off and on again but it isn’t working still

[reef jolt]

can you send a video showing the issue? also, share your logs

!logs

[astral abyss]

Akari

How do I find my VTS logs?

Please navigate to the local files of VTS. This can be done in Steam by clicking on the ⚙️ gear icon then Manage > Browse Local Files (see image below)

If you are on Windows, please navigate to
VTube Studio_Data\StreamingAssets\Logs

If you are on Mac, please navigate to
VTubeStudio.app\Contents\Resources\Data\StreamingAssets\Logs

...and then find the most relevant log (probably the newest one).

[reef jolt]

can you send an screenshot?

[reef jolt]

send the file please

screenshot from your pc, like, from the greenline stuff

[waxen shuttle]

one sec

[reef jolt]

also you said you tried this, right?

[reef jolt]

send the actual file, please

[waxen shuttle]

yes

[waxen shuttle]

correct

sorry that file was the wrong one

this is it

[reef jolt]

i see this here

em, could you try setting up vts resolution to like 1024x768 or something super small and see if it works'

i imagine you have a really big monitor?

[waxen shuttle]

no a laptop

also just did 960x540

still isnt working

[reef jolt]

everything ´points to being the stuff mentioned on the faqs, so no clue 🤔 i know its repetitive but i would suggest trying that again, if not, hopefully denchi can give it a look when he is free

[waxen shuttle]

turns out it was zoom