I bought this game a couple months after its release. Almost immediately, I bought the no ads feature because ofc I hate ads, and I really like the game. For months I didn’t have any ads, and everything was going good. Then due to a problem on my phone, I wasn’t able to update anything for a few months. Now that I can update again, I go to update Jet Attack move, and I see that I’m getting ads again. So now, I have to play my favorite mobile game with ads. 😔
#No Ads
pine slate
atomic pulsar
I bought this game a couple months after its release. Almost immediately, I boug...
Ah sorry to hear this, you should not be seeing any ads ever again after buying them. Are you logged into the same account on your phone?
pine slate
Do you mean email?
atomic pulsar
Are you on Android or iOS?
pine slate
IOS
atomic pulsar
ok, are you logged into the same App Store account as your original phone?
or if same phone, just like the same account
pine slate
I’ll make sure
atomic pulsar
basically the purchase is linked to your app store account
so it needs to be the same
pine slate
Yes I am
atomic pulsar
ok, can you please click on "remove ads" button
then there is a "restore purchases" button, press that and wait 10 seconds
let me know if this resolves the issue. It's supposed to do this automatically on a reinstall but there's a chance it didn't work
this may pop up your App Store login, if so please log into your original account
let me know if this resolves your issues
pine slate
Ok
atomic pulsar
Sorry for the inconvinience and thank you for buy the no ads IAP that helps me a lot
atomic pulsar
ok, can you please dm me your email address associated with your app store account