This suggestion isn't a complaint about the existing communication. There is already the news feed in game, along with the news, announcements, social updates, and balance changes channels here on discord. The thing I want to focus on is communication regarding the future of the game
Avid has been good with communicating things to us whether its new card releases, new seasons, etc. but most of these communications are about things happening in the near future, most being only 1-2 weeks and the latest being roughly a month or so (regarding information publicly posted to the above forms of communication)
So I am suggesting that Avid pull a book from multiple other companies and have a road map that they share with the community publicly about the future of the game and where it's headed. This would only be information that Avid themselves feel comfortable and ready to share with the community. This wouldn't be something that we would get often, maybe like twice a year, but so that the community can have a glimpse into the innerworkings of the development of CUE and know where and on what the devs are spending some time working on. It would also be a way for us to see that they are listening to some of our feedback, and not saying what we want to hear
I've attached a barebones idea of what it could look like. Just a simple thing outlining plans in motion and ideas that could be. This isn't something that they need to stand by, many games I play that have road maps have had things they've shown us that didn't follow through and the communities weren't upset about it. It just allows us to see that they are actually developing the game and trying out ways to improve it
The main reason I'm suggesting this, is because I know a few people have felt distrust in Avid in regard to actually listening to the community on multiple different issues. This would be a way to help keep that trust and show that the game is being developed and that they're making changes